Family Service League: East End Certified Community Behavioral Health Clinic (CCBHC)

400 West Main Street Riverhead, NY 11901
Outpatient

About Family Service League: East End Certified Community Behavioral Health Clinic (CCBHC)

Family Service League’s (FSL) East End Certified Community Behavioral Health Clinic is in Riverhead, New York. They provide 24 hour outpatient care for those struggling with substance use disorder and mental health conditions. This program serves both children and adults, including men and women residents of Suffolk County. Their services are accessible to both the insured and uninsured. This aligns with their commitment to assisting everyone in kickstarting their recovery journey for a substance free lifestyle.

This program delivers personalized care in a supportive and comfortable setting. This is achievable thanks to the support and guidance of their experienced and dedicated care personnel. This includes licensed psychiatric nurse practitioners, social workers and substance addiction counselors. Case managers and peer specialists are also part of their care personnel.

Emphasis is on improving your quality of life while ensuring your families feel supported throughout your recovery process. The comprehensive services include medical screening, psychiatric evaluation, medication management, and crisis care. This is in addition to counseling and rehabilitation services. Counseling includes individual, group and family sessions. This helps you build stronger relationships, gain support, and address your behavioral issues from multiple perspectives.

Clients also receive on site primary medical care in line with their integrated care plan. This may include monitoring and treatment for conditions like heart disease and diabetes. They even provide customized care for veterans and active duty personnel. This ensures service personnel receive unique health support that aligns with their treatment. In addition, they provide crisis care in schools, businesses and homes, leveraging their agile mobile crisis team. Specialized 24-hour services are also available to stabilize people experiencing crisis.

Latest Reviews

Jean Carroll
2 weeks ago on Google
5
I don t know how to express my gratitude to this outstanding organization. The staff is superb!Robyn helped me through a tragedy more than fifteen years ago. She is dedicated, intuitive compassionate and kind. Robyn also ensured that my sons and husband were provided with the services they needed. The healing process is a long journey and takes a long time. Robyn was with me every step of way. Even now when I hit a bump in the road I can still reach out to her.Thanks to the never ending support from FSLmy family and I are still surviving and thriving . I am forever grateful and highly recommend FSL to all.
Victoria Breen
3 months ago on Google
2
My experience wasn't positive due to personal issues that I won't go into. However, they have their "hearts" in the right place I'm sure.
Sean Lande
5 months ago on Google
1
Don t go there, the lady at the front desk smells of BO,another answering the phone can t speak English! No Communication left or the right and my councilor ghosted me.She might of been a Witch.It took the director almost a month to return my call. To cover herself. Warning stay away.This has been a PSA
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.6 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (631) 284-2565
Building icon

400 West Main Street
Riverhead, NY 11901

Fact checked and written by:
Chika Uchendu
Edited by:
Anna Spooner

Reviews of Family Service League: East End Certified Community Behavioral Health Clinic (CCBHC)

3.6/5 (48 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (48 reviews)
Jean Carroll
2 weeks ago
5

I don t know how to express my gratitude to this outstanding organization. The staff is superb!Robyn helped me through a tragedy more than fifteen years ago. She is dedicated, intuitive compassionate and kind. Robyn also ensured that my sons and husband were provided with the services they needed. The healing process is a long journey and takes a long time. Robyn was with me every step of way. Even now when I hit a bump in the road I can still reach out to her.Thanks to the never ending support from FSLmy family and I are still surviving and thriving . I am forever grateful and highly recommend FSL to all.

Victoria Breen
3 months ago
2

My experience wasn't positive due to personal issues that I won't go into. However, they have their "hearts" in the right place I'm sure.

Sean Lande
5 months ago
1

Don t go there, the lady at the front desk smells of BO,another answering the phone can t speak English! No Communication left or the right and my councilor ghosted me.She might of been a Witch.It took the director almost a month to return my call. To cover herself. Warning stay away.This has been a PSA

Na'Kai
5 months ago
1

I am deeply disappointed with the services provided by FSL. Despite their claims of being attentive to their clients needs, my experience has been quite the opposite. They frequently change counselors with little to no notice, fail to schedule necessary follow-up meetings, and close cases without informing the client. It appears that their primary concern is profit rather than genuine care for their clients. I strongly advise against using their services. For those appointed to FSL, I recommend seeking alternatives to save your time, money, and mental health.

John Goleski
7 months ago
5

Aaron Hartmann
11 months ago
4

When 'john" &/or 'Jane' Doe come out soon or later that counselor that was so "awesome" turns out to be human...i will say I've been around FSL for ...decades now, and I can't say I've heard of or experienced a outright "Awful" counselor I've never personally had the slightest issue. Note, I gave them four (4) stars solely because a few people who's judgement I take heed too from time to time have had less than necessary encountered...ok

lizbeth pernett
11 months ago
5

FSL have been amazing to myself and my husband during our time of crisis Definitely recommend calling if you need to figure out how to start helping yourself and navigating the resources that are there for anyone who needs them

Edward Triggs
11 months ago
5

Moved in July of 2023. Nice, quiet place.

Omar Lopez
1 year ago
5

Excellent

Marlen Jimenez
1 year ago
5

I am grateful for the hard work that everyone does there to help all the people get ahead with their various problems, especially also for helping my son with his situations that he struggles with every day. Thank you very much to everyone from family service.

Jefferson D
1 year ago
1

August 8, 2023. Horrible customer service at Riverhead, NY location. The first encounter patients have is with the receptionist on the phone. Can you imagine having an unprofessional rude one in this clinic? She kept sighing if she didn t like what she heard from me and my wife. We requested the same provide me since we had the same doctor for 13 years. It worked! Why sabotage something that works just fine? And she sighed? Terminate her.We can t help but leave. She was disrespectful. Remember, mental illness does not mean stupid. Stop treating your patients like one! Fire her!

HELENA
1 year ago
5

Helped me grow as a person. I was HEARD, listened to, seen, and I m here today because of it. Thank you for everything FSL.. if you re reading this and looking for help please don t stop until you find it. <3

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