Family Insight Roanoke

3433 Brambleton Avenue, Suite 201-A Roanoke, VA 24018
Outpatient
Family Insight VA 24018

About Family Insight Roanoke

Family Insight offers substance use treatment and mental health care in Roanoke, Virginia. They can also treat co occurring addiction and mental health conditions. If you have depression, anxiety, bipolar disorder, or any other mental health issue that may be preventing you from successfully recovering from substance use, they have many evidence based treatment methods that can provide the help you’ve been looking for.

They have an intensive outpatient program as well as general outpatient treatment and can help adults and adolescents. In addition to typical individual and group therapy, these programs have classes on anger management and life skills along with trauma recovery and parenting skills.

Their Mental Health Skill Building program helps those with significant mental illness, including those with co occuring addiction issues, develop the life skills and connections to community support they need to live independently and thrive. The program collaborates with outside professionals and provides around the clock crisis management as well.

One of their other programs is an intensive in home counseling service, which is for individuals from ages 4 through 21. They can help with behavioral issues and anger management issues and teach how to better manage your emotions and stress. They can also help with academics, communication and adaptive functioning. Clients covered by Medicaid can get three to 10 hours of in home counseling per week depending on their needs, for up to 26 weeks per year.

They also offer relapse prevention services to make sure you stay on the right path, including aftercare support and connections to the social services people need to secure food, housing, employment, and other basic necessities.

Latest Reviews

Celestial Gravy
2 years ago on Google
5
Have had a great experience with this company. They have helped my wife and autistic daughter so much. My wife and I are very grateful to see our daughter making so much progress through their ABA program.
Sean Sarver
2 years ago on Google
3
The counseling I received was pretty good, but their billing system is a mess. Took two stars off because of how unreasonably frustrating it was to get an accurate account balance and make payment on their website. Not sure if that s an accounting issue or a programming error, but either way they need to fix it.
TC
3 years ago on Google
5
Dr Reedy and Dr Ali are the best! They stay with you during a crisis (over the phone ) If need. I recommend family insight for children and adults. I feel you won't find a better place.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.7 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Clients in an intensive outpatient rehab (IOP) benefit from robust support but often do not require the high-level supervision and round-the-clock clinical care provided in an inpatient setting. Clients engage in multiple therapeutic sessions weekly, with most programs requiring between nine and 20 treatment hours per week. Intensive outpatient rehabs provide a wide array of evidence-based services, including addiction counseling, recovery-focused life skills training, holistic therapies, and medication assisted treatment (MAT).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Motivational interviewing in Virginia allows clients to examine their lives and consider their options. It is particularly useful if the client lacks confidence in their ability to change or is feeling uncertain about their desire to change.

Contact Information

Phone icon (540) 266-7550
Building icon

3433 Brambleton Avenue
Suite 201-A
Roanoke VA, 24018

Fact checked and written by:
Benjamin Cardenas
Edited by:
Anna Spooner

Reviews of Family Insight Roanoke

4.37/5 (10 reviews)
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Reviews

5

Family insight saved my marriage, I couldn't be more grateful to them, they are serious about helping people in need, a completely positive experience that I wouldn't change for anything else. They gave me the needed tools to get a full recovery.

Reviewed on 1/28/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.3 (9 reviews)
Madison
5 months ago
5

Celestial Gravy
2 years ago
5

Have had a great experience with this company. They have helped my wife and autistic daughter so much. My wife and I are very grateful to see our daughter making so much progress through their ABA program.

Sean Sarver
2 years ago
3

The counseling I received was pretty good, but their billing system is a mess. Took two stars off because of how unreasonably frustrating it was to get an accurate account balance and make payment on their website. Not sure if that s an accounting issue or a programming error, but either way they need to fix it.

TC
3 years ago
5

Dr Reedy and Dr Ali are the best! They stay with you during a crisis (over the phone ) If need. I recommend family insight for children and adults. I feel you won't find a better place.

Crystal Butterflies
5 years ago
5

I've been a client at this company for three years I'm discharging tomorrow 11-30-19. I honestly can say I've grown so much as preson and I've found peace and love with in myself. I'd recommend it to anyone who is in a dark place also they are generally accepting of the LGBTQ+ community.

Melinda Mills
5 years ago
1

I had an appointment and no one showed up. I had a reminder call the day before confirming the appointment. We drove all the way across town hoping to get a start on the road to healing our family. I called and left two messages on their voicemail. No one has even called me back today to try to make another appointment or anything. Very very disappointed. Obviously they aren't worried about it. I only gave one star because it wouldn't let me post without at least one.

Kris
5 years ago
5

Eva ELisabeth
6 years ago
5

Very helpful. I ve worked with this agency twice, it is the best place in Roanoke. Having used another such service, I can definitely say that Family Insight is the place to go if you find yourself in need. After working with Jessica for 6 months, I was able to overcome a severe depression I found myself suffering after having a horrible experience with The Center for Emotional Care in Salem, Virginia. Jessica was always on my side, encouraging me to try new ways relieve my anxiety, & helping me to open up to my doctor, & learn to advocate for myself. If I ever find I m in need again, I wouldn t hesitate to return to Family Insight.

Maryelizabeth Hancock
7 years ago
5

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