Family Insight, P.C.

7960 Donegan Dr, Suite #200 Manassas, VA 20109
Outpatient

About Family Insight, P.C.

Family Insight in Manassas, Virginia, offers intensive and general outpatient care for adults with substance use disorders. Assessments, education classes, and counseling programs are available.

They have community counseling services for the treatment of various mental health and substance abuse. Random urine and breathalyzer screening is held onsite, providing an important way for clients to hold themselves accountable in their recovery.

Their evidence-based treatments for substance use include both outpatient and intensive outpatient care, which is followed up with aftercare based on a client’s need. Individualized treatment plans may include individual, group, and family therapy, and substance use education.

One of the great aspects of care is the group counseling sessions that help clients with co-occurring disorders, trauma recovery, parenting skills, and anger management. Dual-diagnosis treatment can help clients address their issues and promote their recovery.

It’s useful that telehealth services are also available for those who find it difficult to attend the center in person. Plus, there are no long waitlists for treatment with appointments usually scheduled within just 24 hours, which is an excellent response time.

Family Insight prides itself on providing culturally sensitive care to people from all backgrounds. They accept Medicaid and also serve clients referred by local funding sources throughout Virginia.

Latest Reviews

Anna
1 year ago on Google
1
I'm so incredibly disappointed and disheartened at the experience I've had at Family Insights trying to get help for my 5-year-old.I called yesterday 10/30 and spoke with Sheila Goldizen the office manager of Manassas and Fairfax- Sheila Goldizen scheduled my child for Friday November 10th at 12pm in the Manassas location (the choices you gave me were Thursday Nov 9th at 11 OR Friday Nov 10th at 12pm)Sheila Goldizen confirmed the appointment and said she scheduled my son with therapist Emon Iaz .Then I got an email from 2 different people asking for my insurance card and ID- all sent within minutes of each other.I then get a phone call from YET ANOTHER person (Emma Wood) who leaves a threatening voicemail that all appointments will be canceled unless I fill out intake forms that I wasn't even given yet and that the appointment is set for Monday Nov 13th at 11am IN FAIRFAX with an entirely different provider.I emailed back my confusion- no response.I called the office and spoke with whoever answered and said "oh it looks like Emma called last- let me find her" then puts me on hold- a voice comes on the line and says one word, then BEEP- I've been sent to her voice mail.I called the office back- they don't answer. I know they're screening the caller ID so I keep calling back- no answer after several attempts.So I call the mainline and explain what happened to that woman- she puts me on hold and then hangs up on me. What in the hell.Emma Wood then calls back and says Sheila Goldizen if the office manager of both Manassas and Fairfax offices, and she is just the lead Admin- Her Office Manager(Sheila) told her to contact me and let me know that Sheila had explained everything to me, and now I need to be fit into the schedule- and that she's fit us in on Monday Nov 13th at 11am with some different provider in the Fairfax location, and she is "sorry about the confusion"There is no confusion at my end- the confusion is with the office/ the staff.I take extensively detailed notes when I'm on a call- I don't like being lied to and gaslighted by mental health professionals.That is not the relationship I want to start with at an office- so you've lost my business. Not that it matters- the reviews online all say the same. And mine will join them.LOL Ashley Wyatt emailed me back saying since I got upset with them they are canceling theAppointments- I already canceled them!! That s how much y all don t communicate with each other.I ve already fired you guys
Stephanie Jackson
2 years ago on Google
5
I m shocked at the other reviews that say they only care about money. We did have an insurance/ billing issue but not only did they not hound us about payment, I had to keep calling back to make sure it was paid! Ms. Moore has been a very attentive therapist and very willing to work with schedule changes and such.
Kristie Krug
2 years ago on Google
1
Not a good experience from the beginning. Unprofessional and uncaring. Very disappointed please don't ever bring your children here. They deserve better.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.1 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Clients in an intensive outpatient rehab (IOP) benefit from robust support but often do not require the high-level supervision and round-the-clock clinical care provided in an inpatient setting. Clients engage in multiple therapeutic sessions weekly, with most programs requiring between nine and 20 treatment hours per week. Intensive outpatient rehabs provide a wide array of evidence-based services, including addiction counseling, recovery-focused life skills training, holistic therapies, and medication assisted treatment (MAT).
aftercare iconAftercare Support
Clients participating in a rehab aftercare program receive comprehensive and customized support as they leave high-intensity treatment, reintegrate into their community, and focus on maintaining their sobriety. These programs offer a wide variety of services to align with the client's unique and evolving needs, often including medical, mental health, and social service program referrals. Clients typically develop their drug rehab aftercare plan in conjunction with their case manager and care team.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (571) 208-0592
Building icon

7960 Donegan Dr
Suite #200
Manassas, VA 20109

Fact checked and written by:
Gemma Davison, BSc
Edited by:
Peter Lee, PhD

Reviews of Family Insight, P.C.

3.1/5 (10 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (10 reviews)
Anna
1 year ago
1

I'm so incredibly disappointed and disheartened at the experience I've had at Family Insights trying to get help for my 5-year-old.I called yesterday 10/30 and spoke with Sheila Goldizen the office manager of Manassas and Fairfax- Sheila Goldizen scheduled my child for Friday November 10th at 12pm in the Manassas location (the choices you gave me were Thursday Nov 9th at 11 OR Friday Nov 10th at 12pm)Sheila Goldizen confirmed the appointment and said she scheduled my son with therapist Emon Iaz .Then I got an email from 2 different people asking for my insurance card and ID- all sent within minutes of each other.I then get a phone call from YET ANOTHER person (Emma Wood) who leaves a threatening voicemail that all appointments will be canceled unless I fill out intake forms that I wasn't even given yet and that the appointment is set for Monday Nov 13th at 11am IN FAIRFAX with an entirely different provider.I emailed back my confusion- no response.I called the office and spoke with whoever answered and said "oh it looks like Emma called last- let me find her" then puts me on hold- a voice comes on the line and says one word, then BEEP- I've been sent to her voice mail.I called the office back- they don't answer. I know they're screening the caller ID so I keep calling back- no answer after several attempts.So I call the mainline and explain what happened to that woman- she puts me on hold and then hangs up on me. What in the hell.Emma Wood then calls back and says Sheila Goldizen if the office manager of both Manassas and Fairfax offices, and she is just the lead Admin- Her Office Manager(Sheila) told her to contact me and let me know that Sheila had explained everything to me, and now I need to be fit into the schedule- and that she's fit us in on Monday Nov 13th at 11am with some different provider in the Fairfax location, and she is "sorry about the confusion"There is no confusion at my end- the confusion is with the office/ the staff.I take extensively detailed notes when I'm on a call- I don't like being lied to and gaslighted by mental health professionals.That is not the relationship I want to start with at an office- so you've lost my business. Not that it matters- the reviews online all say the same. And mine will join them.LOL Ashley Wyatt emailed me back saying since I got upset with them they are canceling theAppointments- I already canceled them!! That s how much y all don t communicate with each other.I ve already fired you guys

Francely Gallegos
2 years ago
5

Stephanie Jackson
2 years ago
5

I m shocked at the other reviews that say they only care about money. We did have an insurance/ billing issue but not only did they not hound us about payment, I had to keep calling back to make sure it was paid! Ms. Moore has been a very attentive therapist and very willing to work with schedule changes and such.

S Rivera
2 years ago
5

Kristie Krug
2 years ago
1

Not a good experience from the beginning. Unprofessional and uncaring. Very disappointed please don't ever bring your children here. They deserve better.

Amy Phillabaum
3 years ago
1

I just took my daughter in for her very last session at Family Insight. We will not be back. Her therapist seemed very concerned with payment above all else and went so far as to start a verbal altercation with me at the reception desk (with my daughter present as well as other patients) when I asked how much I owed. I have no problem paying our bill and in no way was trying to avoid paying the bill or copay, but not one person could actually give me a straight answer about what our balance was. When I asked the therapist what the amount owed was I was met with defensiveness and hostility, not professional and extremely distressing to myself and my seven year old daughter. In good conscience I cannot continue to send my child somewhere where the employees are so quick to fly off the handle and cannot have a mature conversation about very standard business practices. Avoid this place if you value professionalism.

Sarah Kamau
3 years ago
1

This is the worst provider for kids with autism. They only care about a paycheck but not providing therapy to the patients. I would not recommend this company to anyone.

Joanne Moore
4 years ago
5

Our family therapist, Natasha, is fantastic. I cannot say enough good things about her. She has been a wonderful blessing to our family and I m so grateful we found her. Highly recommend!!!!

Faith Obasi
4 years ago
5

Sylvie Ludunge
5 years ago
2

I feel like we wasted our time with them. We changed therapist 4 times the only one that had an impact could not stay with them because he was available only part time for them but was putting his hours with us. I was vwey patient but when changed I finaly umderstood what in home therapy is. I went with a new company and within a month I already so progress, I had parents sessions and I learned a lot.I felt as family insight was more like a babysitting service or a mentoring service more than Therapy. I regret staying that long with them.

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