Cowlitz Family Health Center

1057 12th Avenue
Longview, WA 98632

Family Health Center - 12th Avenue Clinic WA 98632

About Cowlitz Family Health Center

Family Health Center - 12th Avenue Clinic provides behavioral health services in an outpatient setting. Family Health Center - 12th Avenue Clinic is located in Longview, Washington.

At Family Health Center, they aim to provide the best care possible. They believe everyone deserves high-quality and compassionate care. They provide comprehensive care and work to improve and transform their communities.

Some of the services offered by Family Health Center include access to healthcare and community services, brief interventions, individual and group sessions, on-site psychiatric nurse practitioners, primary care providers, counselors and mental health specialists.

Latest Reviews

Bird Vapes
2 weeks ago on Google
5
Gunna go big here with the FIVER. 5 stars babyyy!! Why?The bottom line is that I am happy it's here and I'm thankful for the employees. Everyone has lives and deals with things, I can only imagine the people that come in. That said, I had an amazing experience here after not seeing a doctor for over 15 years. Not to mention their male flobotamist is an absolute master of the craft.They offer dental in the same building? Hell yes!Anyways I have now been to this office a handful of times and each time has been fast and wonderful.I'm seeing a lot of ONE stars of people complaining about rudeness etc....i think those people suffer from what I call "MY WORLD" Syndrome....where they don't take into consideration that employees are humans with emotions too.A lot of people think just because it's a clinic that said clinic has to do do do for them. And that's not reality!!! Same on selfish people.If any employees see this: YOU ARE LOVED. YOU ARE APPRECIATED. Thank you so much for what you do.To any future patients: Just be a normal, considerate and patient person and this clinic should be wonderful for you. The staff don't OWE you anything, I've witnessed so many people try to DEMAND things. Please don't be that person.Thank you.
Lashiel Lash Morningstar
1 month ago on Google
5
Carlos Lamas (solrac2012)
1 month ago on Google
2
This clinic was great at first, not so much now. It seems like their heart is not so much into helping. They make simple things harder at the expense of the patient. I ask for help with medication while in the office, and they tell me they can't, that i need to do that on the internet. Why! When I try, i can't find where, so i call in for help, and they never get back to me. I will continue and try to give them the benefit of the doubt. At first I was afraid of coming here but found nothing but an excellent experience. Madelyn was excellent and very attentive to my needs. The fella that draws blood was a real master of his art (The Vain Whisper) since most have such a hard time finding my vain from so much pricking from my past. So far I'm really happy with them. Let's hope it stays this way.

Location

Accepted Insurance

We work with many of the major insurance carriers as both an in-network provider and an out-of-network provider. We also accept private payments when possible.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

The advantage of nicotine replacement therapy in Washington is the absence of the many harmful chemicals that are present in cigarette smoke. These products supply the nicotine only, so you don't suffer from extreme withdrawal and can feel more comfortable as you quit smoking.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Washington

Contact Information

Phone icon (360) 636-3892
Building icon

1057 12th Avenue
Longview, WA 98632

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Peter Lee, PhD

Reviews of Cowlitz Family Health Center

2.22/5 (156 reviews)
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Reviews

5

In general, I have had good service from Family Health Center. I have visited this place for nearly four years and they are excellent. Good diagnostician and always gives me a truly effective treatment. If your provider is not satisfactory you can ask for another one until y ... Read More

Reviewed on 2/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (155 reviews)
Tammy Jorgenson
3 months ago
4

Update: much better in 2023-2024! Loved my dentist and very much appreciate the sliding scale.I have paid for my services and ma still waiting to get my work done. They have cancelled twice and when I call to reschedule-make me wait until the first of the next month to attempt to schedule again- which has not been fruitful yet- 4 months later. Oy.

Patricia Randall
3 months ago
1

93 old friend who has drank all of her life was told by hospital to quit drinking now if she wants to live to be 100. She was seen by Dr at this do called clinic and was told to drink her wine. Won't hurt her. This was after she went through her detox period. Shame on who treated her. I won't mention names. You you should have read hospital records or talked with family who was in lobby. Before telling her this . Shame on you.

Brandi Sutton
3 months ago
1

Can't be seen. Scheduled appointment, waited 6 months...they canceled for lack of providers. Rescheduled me. Waited 4 months, they canceled again for lack of providers. I tried to schedule a 3rd time, they aren't scheduling right now due to being booked out so far .....don't know what to do about a provider that can't see me. I've been trying to get in for over a year for referrals.

Gianna Dawn
3 months ago
1

Terrible experience as an autistic person. I booked an appointment 3 months out after multiple failed attempts at getting a same day appointment. 2 weeks before the date of appointment, they canceled. I rescheduled on a Friday to the following monday at 8 am. Monday morning, they canceled my 8 am appointment while I was driving to it, and were unwilling to cooperate once I arrived.

Ashley Portner
3 months ago
1

I ve been going to this dental clinic for probably 15 years. They ve always provided excellent service but it seems it has changed. The reception staff is nice and welcoming, but I question the work some of the doctors have given me recently. I had a molar fracture last year, although it was never painful. They had to remove and replace an old amalgam filling on that tooth to fix the fracture and ever since then the tooth has been painful to chew on. I ve come back twice to have them look at it and they filed the edges a little and told me to wait it out but it s still painful. I know pain is subjective and everyone s tolerance is different but I don t think this is normal and it s very discouraging after numerous months my issue still hasn t resolved. This last visit I saw one of the male doctors for an 8am appointment. This man was in such a bad mood. He was abrasive and short with me. He tested my tooth sensitivity with the cold air and kept using it even after wincing in pain and raising my hand as instructed. He started drilling into my tooth without any warning. I definitely felt as though my emergency consult was an inconvenience in his schedule. He also coughed 3 times while near my face and burped without saying excuse me . Absolutely disgusting I will not be going back after that.

Pip Kennedy
4 months ago
1

These people are awful. They prescribe meds you have to be on consistently, then hold them hostage until you do what they want you to (appointments). Heaven forbid you get called into work and have to cancel your appointment. They re just plain awful.

luna love
4 months ago
1

Receptionists were nice, the dental doctor that saw me was really cool and direct about what I needed. The dental assistant who did my exam was super hostile, like you kinda need to act like you care about a patient instead of making them feel like their bothering you by walking in. It s the weirdest experience at a dental office I ve ever had. Don t sign up for a medical career if all you care about is the pay and not the people, and if you re unhappy serving low income families, go work somewhere else instead of making families feel unwelcome and uncomfortable.

Cheryl Lickar
5 months ago
1

Cowlitz is not a medical clinic, it is how Longview HIDES government money providing family med care, that us dangerous. NO daily appts, you must drive to clinic by 7:45 am, wait for door to open and HOPE you can get one of 3 avail appts. And people are lining up. 3-5 months for a referrell (not appt), 6 daupys for urine cultures that are sent to SEATTLE, when a hospital is down the road. They lie and the have the worst possible options as doctors. Rude is too nice. As with some of their medical knowledge, I have enough med knowledge to call BULLSHIT on unsafe medical care. Don't go. I am sorry you are LOW INCOME, but you don't deserve DANGEROUS medical care.Giving them ONE star should be criminal.

James H
5 months ago
2

Long appointment wait time and be expecting to run out of medication and wait days for a prescription refill.

Justin Helms
6 months ago
5

First and foremost, I want to be completely transparent when I write this review. I am a current employee at this clinic, in a managerial position. I want to make that perfectly clear so that anyone that reads this review will understand that right up front.That being said, I was a patient at this clinic for years before ever coming to work for them. So I have seen this clinic from the outside and from the inside. Feel free to take what you want/can from my review. If you look through my other reviews, you can see that I often offer good and bad information in reviews and it will be much the same here.When I was a patient at this clinic, I was happy with the fact that the clinic was there. I was disabled, not able to work and didn't have Medicaid and so I needed a clinic like this one that would allow me to pay on a sliding scale. For the most part, my visits here were pleasant and I got the care that I needed. The people were friendly, though one of my providers I did not care much for. I simply just requested to not see her anymore, and that was the end of it.The clinic serves people like me, who were struggling to pay, without consistent care and had health issues. It's a very diverse and sometimes difficult group of people to deal with. However, by and large the staff that I met and dealt with seemed to care about their jobs and did a good job, even though they certainly appeared to be overworked.As someone that works here now, I can see that they are overworked. I can see that everyone here is asked to do a lot and even more as time goes on. It's tough and it's hard work, the people are not easy to deal with: coworkers and patients alike some days. However, every single day I see amazing people here that do their best to try and get through life while at the same time caring for the humans in their community. Humans that are often not at their best: sick, upset, angry, scared. Humans in need of support, care and love.Does CFHC always provide that? No. The employees here are humans, just like all of the patients are. And it's not easy to keep that smile on your face and keep things going positively. However I do see that they do their best, in spite of all the obstacles in their way.People that work for Community Health Centers don't do it for the money. They don't do it for the riches. They do it for the love of their community and their fellow humans. So while my experiences here have not always been amazing, I know that every day I am surrounded by amazing humans that do their best to provide great patient care to their fellow humans.They're not always perfect, however they are always trying. And that counts in my book.

Aussir Wurunwa
6 months ago
1

they do fine in my experience with their treatments, but are abysmal with scheduling. I'm years overdue for my diabetic check ups and haven't had medication for over a year because of "family emergency's" getting my scheduled checkups cancelled. Even a next day visit due to some infection making half my face swell was cancelled and attempted to be pushed back *three months* till I mentioned the aforementioned Diabetic needs being way overdue.

Emily
6 months ago
1

they will cancel your appointment 10 minutes after it's supposed to start and then say it'll be a month before they can see you again. when an appointment is canceled because of the provider, the clients that were canceled on are supposed to get priority. they aren't supposed to get pushed to the back of the line after already waiting for a month to see someone

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