Fairview Health Services

1151 Silver Lake Rd.
New Brighton, MN 55112

Fairview Health Services MN 55112

About Fairview Health Services

The M Health Fairview Clinic is an outpatient medical center in New Brighton, Minnesota. It’s a multi departmental health care center that has a lot of services from primary care to lab services and even a pharmacy onsite. One of their departments is their mental health unit, which can offer outpatient treatment for drug and alcohol addiction.

As an outpatient center, this facility helps with addiction through individual counseling sessions. They don’t have a pre-established addiction program, which can be a positive because it means that your treatment plan will be built around you and what you need rather than trying to fit you into a program that might not suit you. They can treat adults here as well as kids and teenagers.

It’s important to note that since this is outpatient therapy, it’s best for if your addiction is mild enough that you don’t need support around the clock like in residential rehab or a rigorous program like an intensive outpatient program or IOP.

I noticed that they have some handy convenience features here. They have online scheduling and telehealth appointments as well as an app for delivering your results and medical information. Plus, they can integrate your addiction treatment with your medical care and mental health care since you can get all of these within the same clinic.

The client reviews about this clinic are varied. Several clients say they have had issues with communication from the front desk staff like scheduling issues or miscommunications about when they need to arrive and other details. But there are also many clients who say that their experiences here have been smooth, and that they’ve gotten the care they needed.

Latest Reviews

Cad Lac
1 month ago on Google
4
This place is remarkable!
Heather Sapp
7 months ago on Google
1
I made an appointment with my Primary Care Provider several months ago. They called me at 5:00 pm to tell me they had to cancel my appointment the next day without giving me any reason. When I expressed how inconvenient this was for me and my health the woman (Yolanda) started yelling at me. I asked to speak to the clinic manager because being yelled at by a health care professional at which point she chose to hang up. This is what this clinic calls healthcare? They should be embarrassed that they have chose to hire this woman to work with patients.
2 !
9 months ago on Google
1
I arrived 15 mins early at my appointment at the New Brighton Fairview location and was denied to be seen by the doctor. The lady at the desk was uncaring and rude since I was actually on time for my appointment, this is so unacceptable!! Then they lied and said you're late and I had to be 30mins early, this was never told to me when it was scheduled via phone customer service. Then Lona Caires sent a letter lying like I was a no show to add insult to injury. Nobody gave me answers why an if so to be an extra 15 minutes early wasn't told to me. then the lady at the desk balantly shrugged her shoulders. How is this healthcare for patients when the staff and doctors only care about their bad practices and not patients health?

Location

Accepted Insurance

Fairview Health Services works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

employee-assistance iconEmployee Assistance Program

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (763) 268-0400
Building icon

1151 Silver Lake Rd.
New Brighton, MN 55112

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Reviews of Fairview Health Services

3.13/5 (59 reviews)
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Reviews

1

It's 2023 and this place still forces the wearing of The Mask. The covid fear theatric show is over but this clinic didn't get the memo yet. Time for me to find a new health clinic that is not in love with The Mask anymore. Some other medical and dental places I go to have w ... Read More

Reviewed on 1/10/2023
1

Bad center, they make you wait too much time to wait for an appt. Also, they are very rude, seems like they don't want to work there. If you aren't happy working somewhere, you should piss off!

Reviewed on 2/27/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (57 reviews)
Cad Lac
1 month ago
4

This place is remarkable!

Heather Sapp
7 months ago
1

I made an appointment with my Primary Care Provider several months ago. They called me at 5:00 pm to tell me they had to cancel my appointment the next day without giving me any reason. When I expressed how inconvenient this was for me and my health the woman (Yolanda) started yelling at me. I asked to speak to the clinic manager because being yelled at by a health care professional at which point she chose to hang up. This is what this clinic calls healthcare? They should be embarrassed that they have chose to hire this woman to work with patients.

2 !
9 months ago
1

I arrived 15 mins early at my appointment at the New Brighton Fairview location and was denied to be seen by the doctor. The lady at the desk was uncaring and rude since I was actually on time for my appointment, this is so unacceptable!! Then they lied and said you're late and I had to be 30mins early, this was never told to me when it was scheduled via phone customer service. Then Lona Caires sent a letter lying like I was a no show to add insult to injury. Nobody gave me answers why an if so to be an extra 15 minutes early wasn't told to me. then the lady at the desk balantly shrugged her shoulders. How is this healthcare for patients when the staff and doctors only care about their bad practices and not patients health?

Brigid O'Brien
10 months ago
5

I had a great experience here last week. It was my first time at this clinic and I thought the check-in was smooth, my PCP was thorough and kind, and the woman who did my lab work made me feel very at ease. Will continue coming here

Steph Fish
11 months ago
5

I have repeatedly had a great experience with Janet Q as my provider. She listens, never rushes me, and is down to earth. Her nurse is also fantastic! I have never had a bad experience with this site!

Rebekah Hartman
1 year ago
1

Update: I went in again for a same day appointment with CRYSTAL. I had asthma issues and UTI symptoms and all she wanted to talk about was blood sugar which I had ZERO symptoms of. My oxygen level was low but she didn't care and didn't offer me anything. She tried to convince me that a UTI was caused by blood sugar and that's wrong; it's caused by BACTERIA. I had to ASK for medications, prednisone and antibiotics. Which both worked but if I didn't advocate for myself, I don't think I would have been treated. She was more into telling me symptoms I didn't have than asking or listening. She even had a snotty attitude when I said "menstrual" instead of "period."DON'T GO HERE IF YOU ARE PREGNANT! I called on Sep 6 2022 with issues and was told to get an ultrasound by the doctor who gave me the test and instead of a referral for an appointment that takes about 10 minutes. And just 2 to write, I was told to go to the ER. Went to M Healthfairview. Waited 4 hours in the waiting room that was packed. One person had an IV in the waiting room! Nurse took my vitals thought I wasn't pregnant based on my blood pressure! She said I wouldn't get an ultrasound at 8 weeks. I got 2 at time with my son. They would just do blood work. Asked another nurse, a few hours more wait so we left. Called clinic for referrals. No, call OBGYN they said no call clinic. Called clinic, no, call OBGYN. Runaround! Had a breakdown and cried. So stressed. Anxiety, depression and frustration. Made appointment next day so Sep 8, told twice she was a doctor but just a nurse. A phone appointment, or wait until October! Don't know spelling but Kali or Cali James. She was rude and got an attitude a few times And apparently nobody took notes yesterday so she implied I was lying. She said heartbeats at 12 weeks I said it's 6 weeks. Pause, she looks it up, yeah, you're right. Patient educating a nurse! Wow! Would not give referral. Said I would need a follow up appointment. Ok let's schedule. No, with OBGYN. So called got 4 or so different numbers from that just to hear no appointments until November! They don't care here. I didn't have these problems years ago with my son. I'm going to somewhere other than fairview. Pregnant women should not be treated this way or denied help.

Achraf Jo Elkartouchi
1 year ago
1

The worst place u can be , the staff got no idea what they doing at all plus I have been waiting for 1h30min for no reason

Jessica Greaves
1 year ago
5

The doctor was understanding and extended his hours to be accessible for my husband.

Brianna Enoksen
1 year ago
1

My experience with my primary doctor has been great. My issue is with the lab. I had blood drawn on 12/28/22 for 3 tests. One test result came back within a few hours, but the other two did not. I waited a few weeks and sent a message to my doctor/nurse. They said that the results were not in yet. I contacted them again on 2/10/23, and now the lab is telling me that I have to go back in because they lost the results or misplaced my blood. How long would I have had to wait to find out if I hadn t contacted them first? To say I am frustrated is an understatement.

Marlene Erickson
1 year ago
1

Probably the worst healthcare experience I have had in MN. The staff blatantly lied to me me many times and refused to take responsibility for their actions. Administrators and medical director were rude and overbearing in what I felt they thought they could intimidate me. I have absolutely nothing good to say about this facility, and I am in the healthcare industry myself. The Lord knows I would never consider working there!!! I would give -10 stars!!! If you value your healthy, go elsewhere.

Brian Schmidt
1 year ago
2

the phone system for M Health Fairview is terrible and I had a lot of frustration with it you cannot call your clinic directly although direct dial phone numbers are published they all take ypou to a centralised line through which you are funneled out to where you need to go and when you get to your call Destination you then have to tell the person who answers the phone there what reason your ca.lling is, in some detail and then when you finally are tranasfered to your nurse or doctor you actually explain the situation third time and if for some reason you're they're not picking up( the rule not the exception ) at your clinic you'll wait on hold for approximately 3 minutes and be transferred back to your operator who's at the beginning of the cycle and have to start the process of explaining all over again. I've gone through this cycle five or six times , several times now while in pain it's been 40 minutes today doing so and spend an 1 hour and 20 minutes the last time I had an appointment there I needed to speak with them because my medical taxi was an hour late and Beyond My Control I was transferred 9 times to either the wrong location or to clinic receptionest that never picked up . mn health fairview needs to hire more operators or receptionist at the locations the handle the volume of patients that they have assumed responsibility for. ia sign of the times where even medical providers are willing to ensure a healthier financial bottom line for themselves at the expense of their patients experience please spend the extra money necessary so patients don't have to go through things like this

Ione Fronk
1 year ago
5

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