Eugenia Center – Mental Health Services

151 N Market Blvd
Suite C
Chehalis, WA 98532

Eugenia Center - Mental Health Services WA 98532

About Eugenia Center – Mental Health Services

Eugenia Center – Mental Health Services, located in Chehalis, Washington is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intervention services.

Specialty rehab programs at Eugenia Center – Mental Health Services include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

David Smith
4 weeks ago on Google
1
They do not provide reasonable accommodations for disabled people to be able to inject insulin. Also they do not post signs of the time frame that there at lunch so potential clients have no idea when they will return seems. They will not take bank cards or credit cards at all they claim to take cash and I don't have change. The reception staff seems to be very rude I had to go to the director to request access to the restroom for reasonable accommodation for disabled person.
Taylor Throneberry
2 months ago on Google
1
Where to begin with this review! The people at this location and the Aberdeen locations are very rude and disrespectful and have no regard for people's mental health or their health worries. I had stated for months that I needed to be put back on my antidepressant and they completely disregarded it. Not to mention they were blaming me for their incompetence of reminding me of the appointments that I needed to have via text message which is what I asked for, they've blamed me for being a no show on zoom when I clearly was there and zoom was messing up and I called to explain that to them, and they completely blamed me for not complying when I have been. They also have not been giving updates to DSHS in regards to my ABD so that I may keep my benefits to try to get on social security. When speaking on the phone today with the main head of this branch, they lied to me they targeted me and treated me as if I was no lower than dirt. I have switched to a better company that I feel will fulfill my needs, and I will not be recommending this place or the Aberdeen branch to anyone because of the malpractice being shown and the incompetence of people who are being immature and not understanding a person's mental health and thinking they know what's best for them when they clearly don't. I made mention that I had had a suicidal episode and they completely disregarded that and said oh you're fine we're not going to put you back on your meds because it may affect your bipolar in a negative way when I was with them in the past and I was taking it and was just fine these people have no right working in mental health in my opinion if they're going to disregard a person's concerns for their well-being I'm also tired of them lying to me and pretending like they care when they really don't in all honesty if I could rate this review is zero I would give it my advice to anyone adult child or whoever needs mental health help go elsewhere as this place is a joke and a laughing stock
Elizabeth Fuentes
2 months ago on Google
1
Ok so in 2019 my husband and I seperated not legally but for a year we lived separately in 2020 we moved back in together not by our couch I went to eugenia center and they gave me Kimberly something I believe she said she's from colorado because the first time I talked to her it was a FaceTime anyway they asked me if I was comfortable with a male or a female counselor and I said either or they gave me a male counselor I said okay come to find out he was from Honduras my husband is Cuban I had two sessions he asked me for my diary and I left

Location

Accepted Insurance

Eugenia Center – Mental Health Services works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Often, substance use disorder originates with negative thinking patterns. Cognitive behavioral therapy in Washington is designed to help individuals change these patterns of thought, which leads to changes in behavior and freedom from addiction.

Dialectical behavior therapy (DBT) is a highly structured form of therapy that teaches skills to help participants change negative thoughts and behaviors. Applying a philosophy of acceptance and change, you'll learn and practice these skills to break unhealthy patterns and establish healthy ones.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

The goal of trauma therapy is to help you heal from the aftereffects of a traumatic experience. Your therapist will provide you with a safe and supportive space to process these trauma memories and develop better coping strategies that enhance your emotional resilience.

Couples therapy can help a couple navigate their differences. By learning powerful interpersonal skills in therapy, the couple can work together to overcome challenges and change the direction of their relationship.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Contact Information

Phone icon (360) 948-0203
Building icon

151 N Market Blvd
Suite C
Chehalis, WA 98532

Reviews of Eugenia Center – Mental Health Services

2.9/5 (12 reviews)
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Reviews

Overall Experience
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Google Reviews

2.9 (12 reviews)
David Smith
4 weeks ago
1

They do not provide reasonable accommodations for disabled people to be able to inject insulin. Also they do not post signs of the time frame that there at lunch so potential clients have no idea when they will return seems. They will not take bank cards or credit cards at all they claim to take cash and I don't have change. The reception staff seems to be very rude I had to go to the director to request access to the restroom for reasonable accommodation for disabled person.

Taylor Throneberry
2 months ago
1

Where to begin with this review! The people at this location and the Aberdeen locations are very rude and disrespectful and have no regard for people's mental health or their health worries. I had stated for months that I needed to be put back on my antidepressant and they completely disregarded it. Not to mention they were blaming me for their incompetence of reminding me of the appointments that I needed to have via text message which is what I asked for, they've blamed me for being a no show on zoom when I clearly was there and zoom was messing up and I called to explain that to them, and they completely blamed me for not complying when I have been. They also have not been giving updates to DSHS in regards to my ABD so that I may keep my benefits to try to get on social security. When speaking on the phone today with the main head of this branch, they lied to me they targeted me and treated me as if I was no lower than dirt. I have switched to a better company that I feel will fulfill my needs, and I will not be recommending this place or the Aberdeen branch to anyone because of the malpractice being shown and the incompetence of people who are being immature and not understanding a person's mental health and thinking they know what's best for them when they clearly don't. I made mention that I had had a suicidal episode and they completely disregarded that and said oh you're fine we're not going to put you back on your meds because it may affect your bipolar in a negative way when I was with them in the past and I was taking it and was just fine these people have no right working in mental health in my opinion if they're going to disregard a person's concerns for their well-being I'm also tired of them lying to me and pretending like they care when they really don't in all honesty if I could rate this review is zero I would give it my advice to anyone adult child or whoever needs mental health help go elsewhere as this place is a joke and a laughing stock

Elizabeth Fuentes
2 months ago
1

Ok so in 2019 my husband and I seperated not legally but for a year we lived separately in 2020 we moved back in together not by our couch I went to eugenia center and they gave me Kimberly something I believe she said she's from colorado because the first time I talked to her it was a FaceTime anyway they asked me if I was comfortable with a male or a female counselor and I said either or they gave me a male counselor I said okay come to find out he was from Honduras my husband is Cuban I had two sessions he asked me for my diary and I left

Linda Burke
9 months ago
1

Norma Castillo, the manager, works very closely with the Lewis County Prosecutor's Office (like weekly) and will gladly throw someone in Deferment under the bus to give the PO a added prosecution. I was in a program for 2 years with no issues (other than the one's made up by Norma) then in my last month they played games with not giving me my UA on time and waited until the last 2 days of the month and then said that I falsified my UA. I sued Eugenia center and got nowhere because they have the PO's office/ Lewis County in their pockets. I now have overwhelming costs due to having a IID for 5 yrs instead of 1.5 yrs because of the way the WAC DOL law is written. They don't teach you much that's useful and play games in class instead of really teaching you how to become sober long term. They don't really care about their patients, just the money!Go to New Directions in Chehalis instead!! They have good Counselors and they aren't a big waste of time and a big joke like Eugenia Center. Eugenia Center makes Millions of Dollars Every year and they don't do anything for their patients but keep them in the legal system and continue to milk $ from insurance companies. Keep away from them completely!!

Kayla Young
9 months ago
1

This center offered nothing more than a terrible experience for myself and my child. Scheduling was a nightmare, we drove 40 mins to appointments that had to be rescheduled upon arrival due to THEIR clerical error (multiple times!), and the staff is wildly unapologetic and unprofessional. The final straw was their thoughtless solution to finding a way to help my child which was switching her to an unlicensed male provider for my 11 year old daughter who is working to overcome sexual abuse by a male predator. I pointed out that the likelihood of her opening up to a male was slim to none and that thought seemed to never have even crossed their minds. Save your time and find somewhere that will be worth while for your family.

Alex Lehn
10 months ago
1

Absolutely good for nothing ! Even falsely reported to courts that I chose to stop attending treatment when they told me they wouldn't be able to let me continue group meetings due to their lack of progress. After no use for more than a year and clean ua given , inconclusive results of evaluation until 6 months later . After receiving a month in jail for not having treatment plan, it was reported I needed a year of treatment for "severe substance use and continued alcohol use."In reality, I haven't drank alcohol for more than 5 years . Unprofessional management , that caused far more harm than good . Totally regret interacting with that facility.

Meghan Meyer
11 months ago
1

They are beyond unprofessional, the secretary thinks she can give medical advice to adolescents. And when you try to file a complaint they do not return your call. Some providers aren't even in Washington State and are extremely hard to get ahold of. They in no way shape or form care about their patients or their mental health. This place should be closed down. It's medically negligent!!!!!! They deserve zero stars.

Amber Deibert
1 year ago
2

Overall it was ok . My sons appointments were rescheduled constantly. The first time I inquired about just receiving his medication from there, they said it s an all around he has to see a counselor or he can t get his medication, they rescheduled almost a month out due to the counselor needing to reschedule. The main reason that I withdrew my son was because the constant threat of taking his medication away. The last straw was when they called the day before he was due for his medication refill appointment and left me a voicemail saying they had to cancel because my son wasn t in compliance with his counseling appointments. I called back and argued with them that I don t understand how it would be his fault when his counselor couldn t live up to her expectation and he seen her 2 times and SHE cancelled or rescheduled every appointment and not even really in a timely manner, one time he sat on zoom for 15 minutes before the excuse of they must of missed each other then had to reschedule they constant threat of taking medication away from people who are struggling with their mental health is actually kind of disgusting and at no fault to the patient but the person they employed. It s kind of a scary tactic. The Medication lady Kimberly was great, I would give her the 5 stars if I could. We appreciated Matthew and the efforts he attempted to make also. If you re looking for some type of consistency I would look elsewhere.

Kendra Kathleen
1 year ago
5

This place will gaslight you and then discharge you without a second thought, they never tried to reach out although knowing I struggle constantly with bad thoughts, they released me knowing I need help and they gave me a diagnosis that never happened, could not keep a therapist for longer than a few months before having to restart again and again, could not get appointments when I'm in crisis and need urgent help. They abandon you. Don't bother.

Tomfoolery Shenanigans
2 years ago
3

They were great at first until my grandpa died and I missed an appointment it's to the point I'll probably unalive myself and they won't even notice I missed my appointment bc they don't give af

Twisted Cheshire
2 years ago
4

So after coming from another facility a few years ago (had to take a break from the drama of the previous place), this one is a bit better. I get one-on-one with my therapist, (which I'm on my 3rd there now, but that's fine as all staff has been awesome, and I DON'T have to repeat myself!) and sans the rooms being fairly small, at least my therapist focuses on me and is genuinely interested in how I am feeling, while giving me tools to help.

Michael Schroeder
2 years ago
2

Overall mixed results. There is a level of professionalism and capability here, however other glaring issues. Appointments are made with patients, then not upheld. Group sessions are planned, and then patients are told they've made a mistake and "got it wrong" because the provider gave the wrong date and time to multiple people.As a parent of a patient, I've been waiting 6 weeks to get a call back from the Director of services. Update: Now at 10 weeks waiting for a response with multiple calls made asking for contact.

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