Eskenazi Health Center Westside

2732 W. Michigan St.
Indianapolis, IN 46222

Eskenazi Health Center Westside IN 46222

About Eskenazi Health Center Westside

Eskenazi Health Center Westside, in Indianapolis, Indiana, is an outpatient community mental health and addiction treatment center. They treat mental illness, emotional and behavioral issues, and substance abuse issues in adults ages 18+. Addiction counseling, opioid addiction treatment, and outpatient detox are offered. Treatment for pregnant women is available.

Assessment and individualized treatment plans are created for each person. If you have a co-occurring disorder, with substance abuse and mental health issues occurring together, these are treated with counseling and psychiatric medications as needed. Detox services for detoxification from alcohol, opioids, and benzodiazepines use medication assisted treatments overseen by a staff physician and nurses. Pregnant women are treated in a special Perinatal Addictions Care & Treatment program.

During treatment, you’ll be scheduled for outpatient visits daily, Monday through Friday, to monitor your vital signs and mental status. Detox treatment usually lasts between two and four weeks. Counseling, in individual and group sessions, varies in length. Smoking cessation education is included in all counseling treatment plans.

Eskenazi Health Center Westside is accredited by the Joint Commission. Payment for outpatient treatment is based on ability to pay. A sliding fee scale is used, and no one is turned away due to inability to pay.

Latest Reviews

Debbie Daniel
1 month ago on Google
5
Response from the owner3 weeks ago
Thank you for the positive review!
Jamie Garza
1 month ago on Google
5
Response from the owner3 weeks ago
Jamie Garza, thank you so much for the positive review!
Marily Maugricio
3 months ago on Google
1
I'm sad more than anything, disappointed before they were very good. For two days I had my child in the emergency room. Y. They sent me to see my child's pediatrician to follow up. But the receptionist told me that she only had appointments available for August 16, how can this be possible if I am calling because I have had it. in emergencies. My child, you are going to give me an appointment, Ins is not crazy, then, if the child has a pediatrician, the usual thing would be to worry about the child's well-being.
Response from the owner2 months ago
We're sorry to hear about your recent experience and would like to learn more. At your earliest convenience, please call the Office of Patient Experience Monday through Friday from 8 a.m. to 5 p.m. at 317.880.8333. Thank you.

Location

Accepted Insurance

Eskenazi Health Center Westside works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Persons who require high-level support but who do not wish to leave their homes or communities may enroll in an intensive outpatient program (IOP). Clients typically commit to a minimum of nine treatment hours across three therapeutic sessions per week, but many programs offer up to 20 hours of care weekly. Most intensive outpatient rehabs provide a combination of psychotherapy, recovery education, and holistic care. Medication assisted treatment (MAT) is widely available for those in alcohol or opioid recovery.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program have completed inpatient care and may also be preparing to exit formal outpatient care. Outpatient services are typically categorized as rehab aftercare, but these services often continue beyond the cessation of formal treatment. Rehab aftercare services are designed to promote life-long recovery through comprehensive, wraparound care, which may include medical, mental health, and social services. These programs are usually created in collaboration with the client's case manager and care team.
12-step icon12-Step
12 step programs foster participants' long-term sobriety through personal growth rooted in spiritual principles, though religious affiliation is not mandatory. Most 12 step meetings are non-denominational but are based on the belief in a higher power. Participants learn to understand and address the causes of their addiction, accept responsibility for their choices, and relinquish control for that which cannot be changed. Regular group meetings and mentoring by a self-selected sponsor are required.
sober-living iconSober Living Homes
The number one rule of a sober living home in Indiana is that residents cannot use or bring alcohol or drugs into the home. Breaking this rule typically results in eviction. In addition to this rule, men's and women's sober living homes have other standards that residents must meet. These usually include maintaining a job, helping with meal preparation and house cleaning, and attending 12-step meetings.
medically-assisted-detox iconMedically Assisted Detox
When removing addictive substances from your body under the care of licensed medical professionals, the process is called medically assisted detox. Once you've become physically dependent on substances like alcohol, opioids, or benzodiazepines, quitting can be uncomfortable or even dangerous. To minimize risks to your health and overall discomfort, a team of medical professionals monitors you 24/7 and provides medications if necessary (like Suboxone or methadone) to ease potential symptoms of withdrawal.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

When you participate in cognitive behavioral therapy in Indiana, you'll learn to recognize distorted thinking that has led to substance use. Your therapist will help you establish new patterns of thinking and healthy ways to cope with challenges that don't involve substance use.

Individual dialectical behavior therapy (DBT) takes place in weekly, 60 minute sessions. You'll have homework to do, such as keeping a diary to track your emotions and actions. You'll also attend group sessions, which are intended to be skills practicing sessions. DBT in Indiana typically lasts six months to a year.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing aims to stimulate the client's personal motivation and commitment to change. Rather than receive advice and warnings from the therapist, the client is given the opportunity to share their concerns and reach their own conclusions.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

In couples therapy, you and your partner work with a psychologist to identify challenges in the relationship and what changes need to be made. You'll work on listening, communicating, and navigating those changes in healthy ways.

The goal of family therapy in Indiana is to empower family members to effectively support their loved one's recovery. Therapists work with family members to develop the skills needed to manage stress and resolve conflicts successfully. This fosters a positive environment that is conducive to long term sobriety.

Life skills include cognitive skills, interpersonal skills, and personal skills that help you manage daily living. Cultivating these skills during rehab in Indiana is an important part of recovery. With these skills, you'll be able to navigate challenges and prevent relapse.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Contact Information

Phone icon (317) 554-4600
Building icon

2732 W. Michigan St.
Indianapolis, IN 46222

Fact checked and written by:
Rita Milios, LCSW, SAP
Edited by:
Kerry Nenn, BSW

Reviews of Eskenazi Health Center Westside

3.3/5 (57 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (57 reviews)
Debbie Daniel
1 month ago
5

Response from the owner1 month ago
Thank you for the positive review!
Jamie Garza
1 month ago
5

Response from the owner1 month ago
Jamie Garza, thank you so much for the positive review!
Marily Maugricio
3 months ago
1

I'm sad more than anything, disappointed before they were very good. For two days I had my child in the emergency room. Y. They sent me to see my child's pediatrician to follow up. But the receptionist told me that she only had appointments available for August 16, how can this be possible if I am calling because I have had it. in emergencies. My child, you are going to give me an appointment, In�s is not crazy, then, if the child has a pediatrician, the usual thing would be to worry about the child's well-being.

Response from the owner3 months ago
We're sorry to hear about your recent experience and would like to learn more. At your earliest convenience, please call the Office of Patient Experience Monday through Friday from 8 a.m. to 5 p.m. at 317.880.8333. Thank you.
Renzo Flores
4 months ago
1

Being Saturday, it s closed, terrible service

Response from the owner4 months ago
We're sorry to hear you missed us. Eskenazi Health Center Westside is open the second and fourth Saturday of each month from 9 a.m. to 1 p.m. To learn more about Eskenazi Health Center hours, you can view our list of locations at EskenaziHealth.edu/Locations. You can also call Eskenazi Health Center Westside at 317.554.4600. Thank you.
erin harper Vernon
5 months ago
1

I felt so uncomfortable and lied to by staff. I had a male nurse present for my pelvic exam. I felt so uncomfortable and I felt like I had been mislead. Absolutely nobody asks I I was ok with the situation. I had been asked if a male could be present for questioning, however absolutely nobody asked me if I felt ok having a male nurse present for my Pap smear and pelvic exam. I felt so uncomfortable and manipulated by the experience. Absolutely nobody asked me for my consent and I felt violated and upset afterwards. It was dehumanizing to not be asked and I felt gross and it was incredibly insensitive in an already invasive procedure to not be asked.

Response from the owner5 months ago
Erin Harper Vernon, thank you for taking the time to leave us feedback about your experience with us. At your earliest convenience, please contact the Office of Patient Experience Monday through Friday from 8 a.m. to 5 p.m. at 317.880.8333. Thank you.
Roger Saint Louis
5 months ago
5

Response from the owner5 months ago
Roger Saint Louis, we are so pleased you enjoyed your visit to Eskenazi Health Center Westside!
Miguel Cubero
6 months ago
4

Response from the owner6 months ago
Thanks for your review! We strive to provide a great patient experience, and definitely appreciate your rating. Please don't hesitate to reach out if you need anything. Best regards.
Tisha Frazier
7 months ago
5

Response from the owner7 months ago
Hello, thank you for your positive review. We're always happy to help! Have a great day!
Sierra Hollinghead
7 months ago
1

SMH ANWSER THE DANG PHONE PEOPLE YOU HAVE CLIENTS WHO ACTUALLY ARE TRYING TO MAKE APPOINTMENTS OR RESCHEDULE!

Response from the owner7 months ago
Sierra Hollinghead, thank you for taking the time to leave us feedback about your experience with us. For assistance with scheduling or rescheduling an appointment, please call Eskenazi Health Connections at 317.880.7666. Thank you.
Arlyn Rivera
7 months ago
5

I love the attention they give me

Response from the owner7 months ago
Arlyn Rivera, thank you so much for the positive review!
Consuela Stanley
8 months ago
4

Response from the owner8 months ago
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Emily Kirschbaum
8 months ago
1

I am an employee of Eskenazi health and every time I ve had an appt here the provider has been significantly (20+ minutes) late to even get me in the room much less see me. Today I had an appt and my provider wasn t there. I couldn t answer my phone because I was working and they did not leave a voicemail to tell me so. They checked me in on time and did not tell me anything. I waited for 40 min in the lobby and approached the desk to reschedule because there was no way I d be able to stay even if they did ever get me in. That s when I found out my provider wasn t even there. I really cannot fathom the negligence and will not be returning nor recommending this location.

Response from the owner8 months ago
Emily Kirschbaum, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. At your earliest convenience, please contact the Office of Patient Experience Monday through Friday from 8 a.m. to 5 p.m. at 317.880.8333. Thank you.
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