NYC Health + Hospitals/Elmhurst

7901 Broadway Street Queens, NY 11373
InpatientOutpatient
Elmhurst Hospital Center NY 11373

About NYC Health + Hospitals/Elmhurst

NYC Health + Hospitals/Elmhurst, located in Bronx, New York is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at NYC Health + Hospitals/Elmhurst include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and inclusive treatment respecting diverse sexual orientations and gender identities.

Latest Reviews

S S
1 month ago on Google
1
Awful communication. Impossible to get in touch with any nurses for updates
hunter jiang
1 month ago on Google
1
Absolutely horrible. I feel disregarded and ignored while as a patient in this hospital. Some of the nurses here lack respect and responsibilities in their work, making no acknowledgement to their patients or giving them enough proper care.
Anisa Jasmine
1 month ago on Google
4
I m being generous with this rating. I was in the fast track emergency department and it honestly felt like no doctor was there to really explain to me what was going on. I only had a positive experience because of Nurse Merlissa John. I have a huge fear of needles and she helped calmed my anxiety, made me laugh, and was consistently checking in on me to make sure I was doing okay. Very personable, good bedside manner, and was so sweet!! I hope this review reaches the right people and gets back to her.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy involves working through the psychological and emotional impact of a traumatic event. You learn to identify the triggers and develop coping mechanisms that build a sense of safety and trust in yourself.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

As you recover from addiction, eating the right foods will help you heal and build your health for long term sobriety. Nutrition therapy teaches you about the nutrition your body needs and how to eat the right foods to support your recovery.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Contact Information

Phone icon (718) 334-4000
Building icon

7901 Broadway Street
Queens, NY 11373

Reviews of NYC Health + Hospitals/Elmhurst

2.6/5 (1526 reviews)
5
Staff
5
Amenities
3
Meals
5
Value
5
Cleanliness
5
490
4
100
3
48
2
60
1
873

Reviews

5
Therapy

I was me and treatment the best help they did with us. They help out so much 10 years ago they really got back on our feet. If we're not feel sent back too room. I really appreciate very much. It help out alot what they did for us and family

Ilene P.
Reviewed on 6/25/2024
Staff
5
Amenities
5
Meals
3
Value
5
Cleanliness
5
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (1525 reviews)
Jonathan Luna
1 week ago
1

Hospitals nurses and staff and overall are disgusting and filthy the sanitation is definitely an all time low

Harold Berenguer
1 week ago
1

This Elmhurst hospital sucks is only 9:00pm and the restroom are closed.Every night is the same bullshit!! Have to go back up to my wife floor to use the restroom before leaving.

Nishma chhetrimanandhar
1 week ago
1

flora moreno
1 week ago
1

No emphaty for patients, I saw no doctors at all. Only incompetent nurses walking around in circles is really disgusting. How could they ask you to rate your pain if they won't do anything anyway this hospital need big changes or just to shut down!!!!

S H
1 week ago
1

Mrs Jo
1 week ago
1

You re better off taking your family to petco

Maddie P
1 week ago
1

This hospital should be shut down or investigated for wrongful deaths if you are old they will force you to die and tell you there is nothing they can do and rob you of insurance money. They forced me to put my Mom an elderly woman to death! They gave my family misery and guilt. Don't trust the palliative care it is really speed up death and they force you to put your loved ones down and bully uneducated elderly folks I truly regret bringing her there BEWARE they lie it was their fault they did not treat the right conditions 3 times

Nothing Nothing
2 weeks ago
1

This place is full of invalidting providers.I probably been to the ER like 10times and had to beg as they wanted to discharge me. I was sobbing in pain and then they tested more to find a kidney infection once. I recently went for 15hours and got told I m fine and later in the notes read patient said pain improved I never said that, I was in pain and got refused to get a ride home even tho it was 5am. Will never go to the ER.Please please stay away from the behavioral center. None of the therapists or psychiatrists know about diagnosis. I had them read textbooks to help me and got told no one in the hospital was treat one of my diagnosis. And got called entitled for asking for a referral. All my concerns was ignored by the supervisor. I reported it and nothing. Got told it was my fault. I had to leave after being there for years. They disrespected all my boundaries and I wish I can write all the words and things I got told during treatment and as I was suicidal. Quite disgusting!! Train your doctors with PhDs apparently and get them trauma informed workshops. The amount of time I got told I didn t knew my needs and they did. And got told my trauma was my fault which I believed for years. And to stop being a victim as I just got out of the psych ward. You don t have to believe me or care about me but please don t invalid someone s pain and tell them to move on One therapist and I quote told me If people in the holocaust could move on, you can too so stop talking about it just so she could read from the textbook. I appreciate the effort but also frustrated I was teaching them my diagnosis and symptoms which they refused to believe. Thanks for ruining my mental health further and needing further therapy to stop the words I got told to stop echoing in my mind.

Chris D
2 weeks ago
1

The worst hospital ever. I really want to give them -10stars. You will see that we never seen any places have this bad reviews for many years and keep going down because they never been improved themselves.

2 weeks ago
5

Kayla Meyers
2 weeks ago
1

This is the worst hospital I have ever been to and I only came because it was local and an emergency. Most of the nurses and doctors lack communication, understanding, and care. Thankfully my daughter is okay, but the staff is a mess. They come into the room and start messing with my daughter's oxygen machine without telling me what they are doing. Then when you ask, they act like they don't want to answer. You should not feel comfortable coming into the room doing anything without explaining yourself. You can tell they are used to people not speaking up for themselves here. My daughters monitor kept going off because the wires were moving all around, you would think the nurses would come in to check to see what's going on because they can see on their end... but no I have to go out the room and tell a nurse to come inside. Ridiculous. The room we were in were infested with ants on the counter near the sink, absolutely disgusting. The bathroom had ants on the sink area as well. I felt like I was getting sick just from being there, the air quality is horrible. The windows in our room didn't open, no fresh air. I had to wait 2-3 hours for a nurse to discharge me when I was told a certain time I would be discharged. The nurse that was there apparently couldn't do it because "there's a lot going on." This hospital is a mess. Do yourself a favor and go somewhere else, even if you have to take the trip.

Million Pink Roses
2 weeks ago
1

It is absolutely the worst hospital for assisting the family with locating the patient. The step-down unit keeps you on hold for 30 minutes, and the calls drop.

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