This place is horrible; they don't know what compassion or kindness means. There is absolutely no communication between patient and doctor. AVOID coming here.
About Elliot Hospital
Elliot Hospital is a general medical center in Manchester, New Hampshire. They treat patients of all ages. One department is dedicated to behavioral health, and they provide care for those who have substance abuse issues. They have a range of inpatient and outpatient services.
When you’re admitted, you’ll have inpatient or outpatient services, depending on your needs. You’ll be assigned a case management team that consists of nurses, therapists and social workers so your symptoms and underlying causes can be addressed. Meds can be used to ease your withdrawal pains and prevent relapse.
One speciality program is MOM. This stands for maternal opioid misuse and is intended for pregnant women who have Medicaid. You’ll have two years of postpartum care which includes nutrition planning, social services for housing and basic necessities and health services. There’s a peer support program to help lend you support.
Another speciality is their program for children 12 and under. This behavioral program can help your kids if they have problems in school or at home. They can assess your family medical history, diagnose any conditions and recommend treatment.
Latest Reviews
Lack of medical attention at this hospital . They did not pay attention to my mother and care for her as they should have which resulted in her dying at the age of 64. They told me that they did not put her on monitors because she wasn t high risk but after she died they said she was extreme risk. Someone made a mistake and I will be finding out who it was! They need better treatment and care for their patients . They also could not tell me where she died whether it was on her bed in the hospital room or in the bathroom in her room which would have been unattended . She passed right when the change over of staff was coming on in the morning, this is fishy and will be continued to be investigated. I hope nobody else s mother has to go through this . Do not go to this hospital the quality of care is horrible ! I guess they don t care if you live or die .
Response from the owner5 days ago
Hello Lindsay. We are deeply sorry for the loss of your mother and the pain this situation has caused you and your family. Your experience is heartbreaking, and we take your concerns very seriously. Providing safe and compassionate care to every patient is our highest priority. We would like to learn more about your experience and concerns. Please call 603-663-2666, and you will be directed to the appropriate liaison/department for follow-up
The Elliot has contracted its billing and financial services to a 3rd party. This 3rd party has called me three times about a bill that I have paid on time. Their excuse is that the old system didn't transfer properly to the new system the Elliot contracted for and previous new representatives did NOT document the phone calls! I tried calling Elliot business services- there is no way to get through to the financial executives of an inhouse business office. Patient services representative, Bertis, said he is off site and can't help. In the meantime I am being harassed by telephone calls from 3rd party billing company for a bill that has been paid! The Elliot has gone downhill since it became Solution Health. Terrible.
Response from the owner1 week ago
Hello Deborah. We sincerely apologize for your frustrating experience with our billing services. Your feedback is very important to us, and we re committed to addressing these concerns. We d like to resolve this matter promptly please reach out to our patient financial services team directly at 603-338-6913 so we can investigate and assist you further. Thank you for bringing this to our attention.
Nurse kaylee and 4 other nurses laughed at a patient who had fallen out of their bed and still proceeded to laugh and talk about it to other patients and nurses mind you i was there with and open wound for 1 hour and no one came to check on me except that one doctor screaming out SO WE SELF HARMED TODAY !?! Like yeah sure lets have the whole hospital know im having a midlife crisis but yea they just ripped the bandage i had on off and just left me bleeding with 6+ UNPROFESSIONAL staff members i will be going to court soon all staff there needs to be fired
Response from the owner5 days ago
Hello Karla. We are very sorry to hear about your recent experience with Elliot Hospital. Because we want every patient s experience to be nothing short of excellent, we take your feedback seriously and would like to learn more about your experience and concerns. Please call 603-663-2666, and you will be directed to the appropriate liaison/department for follow-up regarding your concerns. 
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7.7 / 10
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Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Intensive outpatient programs (IOP) offer high-level transitional support for clients exiting inpatient rehab. They can also be effective for clients at significant relapse risk Intensive outpatient treatment typically involves between nine and 20 hours of care per week, with the frequency and intensity of treatment decreasing as clients progress in their recovery. Most IOP clients participate in a combination of psychotherapy, recovery education, holistic therapies, and, for some, medication assisted treatment (MAT).
Partial Hospitalization Program If you need short-term intensive rehabilitation care that allows you to return home at the end of the day, a partial hospitalization program (PHP) is the ideal solution. PHP provides structured programming that typically includes therapeutic services, relapse prevention, and medication management. Typically, treatment can run between 3-5 days a week for an average of 90 days. The cost for a partial hospitalization program can vary, but is often covered by providers.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Amenities
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Private Setting
Contact Information
(603) 669-5300 
1 Elliot Way
Manchester NH, 03103
Get Help Now - 603-922-7160
Who Answers?
Who Answers?
Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW
