El Paso VA Health Care System – Medical Center

El Paso, Texas

5001 North Piedras street
El Paso, TX 79930

(915) 564-6159

About El Paso VA Health Care System – Medical Center

El Paso VA Health Care System - Medical Center is a public rehab located in El Paso, TX. El Paso VA Health Care System - Medical Center specializes in the treatment of Mental Health Care and Chemical Dependency.

El Paso VA Health Care System exists to serve the veteran through the delivery of timely quality care by staff who demonstrate outstanding customer service. They hope to serve and honor America’s veterans by providing exceptional health care that improves their health and well being.

Some of the services offered by El Paso VA Health Care System – Medical Center include Behavioral Health Care, Chemical Dependency, Primary Care, Pain Management, Pharmacy/Dispensary, General Services, Physical Medicine and Rehabilitation, Vocational Rehabilitation, Women Veterans Health Program, Military Sexual Trauma, Homeless Program Coordinator, and Personal Care.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new health care technology including video conferencing and health monitoring devices that can connect patients to their health care team.

The El Paso VAHCS is located on a military installation adjacent to William Beaumont Army Medical Center. Visitors can gain access via one of two gates – Fred Wilson or Alabama Gates.

Dollar icon Payment Options

  • self-pay iconSelf-pay options
  • check iconFinancing available
  • military iconMilitary insurance
  • medicaid iconMedicaid
  • medicare iconMedicare
  • financial-aid iconFinancial aid
  • shield-cross iconPrivate insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

User icon Programs

adult-program iconAdult program

elderly iconElderly program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

lgbtq iconLGBTQ program

military-hat iconMilitary program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private iconPrivate setting
  • car iconPrivate transportation

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Fitness Therapy

Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 226763

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 24

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Phone icon Contact

Phone icon (915) 564-6159
Building icon

5001 North Piedras street
El Paso, TX 79930

Call Now - Help is Available
Get Help Now - 915-277-1306
Question iconSponsored

Reviews

2.8 (193 reviews)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted

Google Rating

2.8 (193 reviews)
Z F
1 month ago
1

Always an issue from the pharmacy, maybe it s because of keeping employees that accuse the veteran of fake crimes. Maybe it s a lack of redundancy. Maybe it s incompetence. Well dealing with the same BS over the last 5 years is getting old. Time to air out the dirty laundry.

Mirna Jacobo
1 month ago
1

Doctors and nurses like to disregard Veteran s medical needs. How can they make a Veteran who had a stroke suffer without medications. Seems like they are to lazy to look at medical records to continue medications or even prescribed. Always a but to be able to provide help. They have all medical records to be able to see diagnosis to treat. This is beyond abuse and neglect to all the Veteran s. Are these doctors, nurses and staff even trained to treat Veteran s? So inhumane how they want to belittle Veteran s that are seeking for help. There has to be a better way to treat Veteran s. Don't understand why there's an excuse not to prescribed and now a new appointment has to be scheduled for specialist to be able to get medication. Just more time of waiting and suffering. Don't understand if the doctors and nurses know what people go through with their diagnosis. Clearly there should be a treatment but they rather just disregard. So disappointing. Let me not forget that they abused Veteran s right to refuse hospital visit because they will call Adult Protective Services. Even after going to hospital to rule out concerns we ended up again in square one without medications and referrals. Social worker couldn't help either. Waste of time to end up again without any help. Nurses voice sound so irritated that she had to listen to my concerns regarding my husband needs that I been asking for the past 2 months. Shame on you guys. This the reason why so many Veteran s ended up doing drugs or committing suicide. DISCRIMINATION, MISTREATMENT AGAINST OUR DISABLE VETERAN S IS DISGUSTING AND INHUMANE. Anybody who suffers from abuse and neglect contact Veteran s Patient Advocate and Texas Medical Board or OIG.

Pamela Torres
2 months ago
1

Dental clinic! They call to schedule me because I broke a filling off my tooth and an in pain. Went in, dentist looked at me in the xray chair and told me it wasn't an emergency. Then the lady scheduling stated "because I wasn't in pain, they could get me on Spet 30th." I told her I didn't not associate being told I was not in pain because I am. Everything is effected, breathing hurts, eating, drinking, smiling, brushing. In 24 hours I've adjusted and do not open half of my mouth because of the pain. 39 days to be in pain because they simply state I'm not in pain. Big picture this is minor, but vets being in pain and being blown off is the norm!

Jeremy Whittaker
2 months ago
1

Aug 2024Can't figure out how VA can make an appointment for an off post MRI, but only bothers to get a report of the MRI for viewing by a PCM or specialty clinic.... #counting weeks trying to get VA to request, recieve, and upload the actual MRI images they already paid for....Imaging report = someones interpretation of said images in a typed format.Images = Specialty clinic can view the problem and determine an appropriate course of action...Spring 2024-Labs has a "new policy". Walk ins start at 11am. Seems pretty awesome when labs require fasting... "make an appointment in the future to be seen before 11am".. smh....

Robert Mendoza
2 months ago
5

When ever you have VA appointment at this location stop by and purchase some snacks to take home. The popcorn starts and 8am everyday Monday through Friday. Thank you for your service. God Bless

Zachary Fetter
2 months ago
1

I look down at my feet everyday, you know what I see? The El Paso VA clinic never gave me the resources to learn how to walk again; 4 years of cumulative abuse by these people. I will not set foot in this clinic until their chief experience officer steps down for saying that I m not acting like an adult regarding this issue, and the fact that she told me that I have to pay for my own care instead of deal with their abuses, also the VA employees that have mismanaged my care need to be properly terminated. Also the director needs to step down too as he is unqualified to run a healthcare system with a political science degree and encourages these abuses clearly. If you lost one bone had three fused, and you ve used the prosthetic department, then usually the VA would help you learn how to walk again. Instead these people discriminate against me cause they tell me I m too young to be disabled instead of giving the proper resources. Thank you El Paso VA System for the lack of care and treatment, you guys are 100% responsible for my care yet making me suffer is your forte.

J
2 months ago
5

First experience with a VA Medical Center and I was completely satisfied with all aspects of care. Primary Care Team is definitely busy, but you can tell they care and try their best to accommodate all their patients.Considering the ample Veterans being served the Pharmacy does an amazing job, they can mail your prescriptions straight to your residence.This VA community truly cares, they are always hosting free public events ranging from food donations, seminars, and seasonal activities.The community care team is outstanding, each time you call you are connected with someone that truly cares about helping you get set up for your outside care, I utilized this call center numerous times and never did I receive subpar service. I always received professional and helpful service.The Dental team especially Ms. Choi offered hands down the best dental care I have ever received. It can be a wait to get scheduled for your dental appointments so be patient and proactive. Once there it will be worth the wait they truly are the best!!!The list could go on and on. This VA facility is amazing and I will be forever grateful for the care, respect and service received here!!

Jesus Ulloa
2 months ago
5

Excellent service so far, just enrolled and I am very impressed..

Miguel Quiroga
3 months ago
1

Inhumane treatment

Xtreme Inspiration
4 months ago
1

Appointments continued to get canceled. My primary care provider lives in another state and all I receive are zoom calls. Medication? Don't even know what that is. The VA does not care about veterans and it is a complete cluster. Spend hours on the phone and when I called a lady doesn't even know how to spell pulmonary. Great job hiring cave people.

Jackie Sanderson
5 months ago
1

Do not and I repeat do not get your labs drawn at the va they knowingly are sending the specimens wrong which is leading to test delays or false results get second opinions if your labs are crazy again they are knowing sending blood samples and urine samples wrong

Davey Abajian
6 months ago
5

Came in at appointment time and was seen in just a few minutes. X-ray technician took multiple pictures of knee and foot. Courteous and friendly, done in minutes.

No reviews matching the selected filter!

Nearby Featured Providers

The Fullbrook Center
Fredericksburg, TX (210) 791-7902

The Fullbrook Center

In the rolling green of Texas's Hill Country, less than 100 miles from both ... read more.
Red River Hospital
Wichita Falls, TX (940) 400-0733

Red River Hospital

Red River Hospital offers outpatient and inpatient treatment for individuals... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for El Paso VA Health Care System – Medical Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?