El Paso Eastside VA Clinic

2400 Trawood Dr
El Paso, TX 79936

El Paso VA Health Care System - Eastside El Paso Clinic TX 79936

About El Paso Eastside VA Clinic

El Paso VA Health Care System – Eastside El Paso Clinic is a drug and alcohol rehab located in El Paso, Texas. They provide specialized recovery services for Veterans.

Addiction-related services provided at this facility include outpatient addiction treatment and mental health care services for Veterans.

This outpatient setting provides group and individual counseling for Veterans with addiction and mental health issues such as PTSD, depression, anxiety, trauma, bipolar disorder, schizophrenia, OCD, grief, and anger. Same-day assessment and care are available. Treatment hours are 8:00 am to 4:30 pm Monday through Friday.

Treatment consists of therapy medication-assisted withdrawal. Prescribed medications include naltrexone, methadone, and naloxone. Staff apply evidence-based methods to treatment, including motivational interviewing, cognitive behavioral therapy, and motivational enhancement therapy. Treatment addresses co-occurring mental health issues in conjunction with substance abuse behaviors.

Latest Reviews

Wendy Johnson
1 month ago on Google
5
Chris Maldonado
5 months ago on Google
1
This clinic never answers the phone! Imagine emergency calls.
Ruben Juarez
8 months ago on Google
1
Denial of care. That s what they do best. Primary care providers and Male Nurse L, are so good at turning you away, he will question why you are there, why are you walking in, then provide you with a list of Emergency rooms to go to. Wrong people are in charge. Complain, and a blind eye is turned your way. Ask for a provider change, then get punished all the way to the west side. What BullShit!

Location

Accepted Insurance

El Paso Eastside VA Clinic works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient Rehab
aftercare iconAftercare
12-step icon12-Step
12 step programs promote participants' sustained sobriety through rigorous and ongoing peer coaching and personal spiritual growth. Participants routinely attend 12 step meetings, which are available multiple times per day, 365 days per year in most communities. This ensures that those in recovery have prompt access to the structure and support they need when they need it. These programs use spiritual precepts to address the root causes of addiction and encourage compassion, self-awareness, forgiveness, accountability, and acceptance.
sober-living iconSober Living Homes
Residents of a sober living home in Texas reside at the halfway house with others who have agreed to abstain from substances and practice sober-living skills. The relationships and accountability formed here can help individuals strengthen their mental health and achieve long-term recovery. Residents share common spaces such as kitchens and back yards, share meals together, and share household responsibilities such as cooking and cleaning.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 24

Contact Information

Phone icon (915) 217-2428
Building icon

2400 Trawood Dr
El Paso, TX 79936

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Kerry Nenn, BSW

Reviews of El Paso Eastside VA Clinic

4.1/5 (116 reviews)
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Date Submitted
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Google Reviews

4.1 (116 reviews)
Wendy Johnson
1 month ago
5

Chris Maldonado
5 months ago
1

This clinic never answers the phone! Imagine emergency calls.

Ruben Juarez
8 months ago
1

Denial of care. That s what they do best. Primary care providers and Male Nurse L, are so good at turning you away, he will question why you are there, why are you walking in, then provide you with a list of Emergency rooms to go to. Wrong people are in charge. Complain, and a blind eye is turned your way. Ask for a provider change, then get punished all the way to the west side. What BullShit!

jim kell
1 year ago
5

I ve never had a bad experience. Always on time. Very friendly and respectful and always go the extra mile. Angela and Ms.Fierro great examples

Justin Etter
1 year ago
5

Great care

Gall�s
1 year ago
1

Behavioral health realized they misdiagnosed my depression. They thought it was from my PTSD however it was due to being bipolar as well. They said they were going to send me to a civilian doctor better suited to help. This was after I confronted the doctor for canceling an appointment with me, the doc stating there was a veteran who needed him more.... I told him "I wonder how it is to play god and decide whos mental healh should come first"... being i had been waiting months for that appointment... That was over a year ago today.I have been fighting my own personal hell with no help from the va behavioral health at the east side. And go figure my yearly appointment with my primary was canceled as well because my doctor was on rapid response team at main va. No wonder veterans are killing themselves.

G M
1 year ago
2

Doctors and Nurses are GTG. Front area staff does what they want when they want.

Eduardo Cardoza
2 years ago
1

Was waiting for 30min for someone to answer and after 30min someone answered and said hello and didn t give a chance to respond and hanged up. No wonder veterans don t look for help. You try calling but no one answers

Domingo Altoran
2 years ago
5

Diana Garcia
2 years ago
1

Just got off the phone with Ishmal not sure if I spelled that right he was super rude, very unprofessional and on top of that sarcastic all I wanted to do was to see if there was different date or time I could reschedule an appointment. What a shame the people you have working to care for our veterans.

Peter Garcia
2 years ago
5

Victor Sida
2 years ago
5

The VA has really improved!!

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