El Camino Health – Los Gatos Hospital

815 Pollard Road Los Gatos, CA 95032
Outpatient
El Camino Hospital - Pollar Road CA 95032

About El Camino Health – Los Gatos Hospital

El Camino Health – Los Gatos Hospital, located in Los Gatos, California is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention.

Specialty rehab programs at El Camino Health – Los Gatos Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

El Camino Health – Los Gatos Hospital has received accreditations from The Joint Commission.

Latest Reviews

Esen Dogan
1 week ago on Google
5
Great experience in the ER. Excellent team of doctors and nurses.
Aarthy S
1 week ago on Google
5
I had my baby here. I wanted to thank my nurse, for being strict about my birth plan. She spoke up for me to other providers during and after labor. It means the world to me. Thank you so much
Doris Borjon
3 weeks ago on Google
5
Thank you so much for caring so well for my mother today!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

ECT is a procedure in which an electric current is passed through your brain briefly to create a controlled seizure. This therapy can relieve symptoms of severe depression, bipolar disorder, schizophrenia and other conditions for which medications or other treatments haven’t been successful. For some, ECT can be lifesaving.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (408) 378-6131
Building icon

815 Pollard Road
Los Gatos, CA 95032

Reviews of El Camino Health – Los Gatos Hospital

3.4/5 (143 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (143 reviews)
Esen Dogan
1 week ago
5

Great experience in the ER. Excellent team of doctors and nurses.

Aarthy S
1 week ago
5

I had my baby here. I wanted to thank my nurse, for being strict about my birth plan. She spoke up for me to other providers during and after labor. It means the world to me. Thank you so much

Doris Borjon
3 weeks ago
5

Thank you so much for caring so well for my mother today!

Tung-Chi Huang
1 month ago
5

Thank you to all the medical staff for taking care and helping me while I was in hospital.

Sohy Orangi
1 month ago
1

If you have a choice go somewhere else . Staff are careless . In my opinion leaving in the area they should close this place as Elcamino hospital is nice one but this one is worst of any hospital I have seen . Specially nursing staff .

Response from the owner1 month ago
Hi Sohy, We are so sorry to hear about your experience. Your feedback is important to us. If you would like to discuss these issues further, please contact our patient experience team, you can email them at patient_experience@elcaminohealth.org or call 650-962-5836. Warmly, The El Camino Health Team
Raji Roshan
1 month ago
1

The WORST ER - both nurse and ER doctor. Went in for clogged duct on September 27th, the doctor checked for infection, and completely forgot to provide any care on next steps; while I was waiting in pain. came in to give a shot of muscle relaxant and prescribe antibiotics. He gladly used a CPT code charging $7000 for negligence and poor care. I was in disbelief that this is the same hospital I delivered my baby 6 months ago - where I received phenomenal service and care from the L&D and Mother and Baby unit. Such a shame! Never coming here for ER service.I called the billing department requesting to look into the CPT code and charges and the associate was rude, told me to directly file an appeal if I disagree with the charges. Needless to say, I will filing an appeal.Rather than posting apologies and requesting patients to contact their customer care number (which is a joke because no one answers nor responds to calls), the hospital and leadership team should work on fixing the issue.

Response from the owner1 month ago
Hi Raji, We are so sorry to hear about your experience. Your feedback is important to us. If you would like to discuss these issues further, please contact our patient experience team, you can email them at patient_experience@elcaminohealth.org or call 650-962-5836. Warmly, The El Camino Health Team
Behnoosh Khosrowmoabed
1 month ago
1

Abhinav Ananthreddigari
1 month ago
5

My wife and I recently had our baby here and it was the most amazing experience. We were nervous as this was our first one and the incredible nursing staff made the 4 days of transition into parenthood a life changing positive impact for us.Eternally thankful for Nurses Ivis, Dana, Melissa, Susara, Arlene and Joy who went above and beyond to take care of my wife and the baby. During critical times of delivery the nurses were always there and helped us talking through the situation and easing tension. Post delivery the nursing team trained us like pros for a seamless transition.I am so grateful for the care that I received from the nursing staff at El Camino Hospital. They made my childbirth experience a positive one for sure!

Crystal W
2 months ago
1

Very disappointing experience. My son accidentally opened a laundry detergent pod, and some got into his eye. We cleaned him up as best we could, then decided to take him to the ER, following the instructions on the warning label. However, we waited almost two hours from 12 p.m. to 2 p.m. without receiving any treatment. During this time, our toddler was starving and tired, needing a nap. In the end, we decided to leave without getting the care we came for and opted to continue cleaning him at home.I understand that other patients may have more serious issues, though I doubt that was the case here because I didn t see any other patients around. I could also see the nurses and doctor in their offices, which suggests there weren't many others needing urgent attention. What made the experience especially frustrating was that no one checked on us during those two hours. When my baby accidentally pressed a button, which made a noise, a nurse finally came in but with a completely expressionless face. We came here for professional medical help, not to deal with someone's poor attitude toward their job or life.We seek help, but we don t beg for it. We deserve respect for our time and effort in being here.

Response from the owner2 months ago
Hi Crystal, We are so sorry to hear about your experience. Your feedback is important to us. If you would like to discuss these issues further, please contact our patient experience team, you can email them at patient_experience@elcaminohealth.org or call 650-962-5836. Warmly, The El Camino Health Team
Lea Saraza
3 months ago
5

Ava J
4 months ago
1

Worst hospital with outdated facilities everywhere, unattentive stuff (nurses and doctors) who were chatting and laughing so loud inside the emergency. There is no one else in emergency and still let me wait for so long (breastfeeding with 102 degree fever) while chatting outside that i can hear. I would avoid it 100% in the future.

Response from the owner4 months ago
Hi Ava, We are so sorry to hear about your experience. Your feedback is important to us. If you would like to discuss these issues further, please contact our patient experience team, you can email them at patient_experience@elcaminohealth.org or call 650-962-5836. Warmly, The El Camino Health Team
Rajendran K
5 months ago
5

Excellent hospital with best core team of Doctors,Nurses,midwives and other supporting staff.We have to appreciate the services of the super services of the nurses.Best Obstetrics and Gynecological services in the Silicon valley since name of the hospital itself hospital of the Silicon valley.They provide food etc to the mothers and excellent cafeteria is available for the visitors.

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