EFR – Employee & Family Resources

Des Moines, Iowa

505 5th Avenue
Suite 600
Des Moines IA, 50309

(515) 471-2359
4.52 (23 reviews)

About EFR – Employee & Family Resources

Employee and Family Resources (EFR) is an outpatient addiction prevention and recovery program for youth and adults in Des Moines, Iowa. They specialize in crisis intervention, general outpatient programs (OP), and aftercare planning and support.

Employee and Family Resources offers dedicated services for adolescents, young adults, and justice-involved persons. Treatment is also available for persons with co-occurring addiction and mental illness.

Outpatient Program
Clients in outpatient treatment receive medical and mental health assessments, drug and alcohol screenings, risk evaluations, personalized care planning, and comprehensive case management. DHS and DOT programming and court-mandated DUI/DWI classes are also available. Clients engage in intensive individual, group, and family counseling that draws on proven modalities. The program also promotes clients’ sustained sobriety through robust, recovery-focused life-skills training. Topics include coping, self-care, emotional regulation, and relapse prevention.

Aftercare Services
Their aftercare services ensure a complete continuum of care aligned with clients’ evolving needs. These services may include step-down support, 12-Step program facilitation, and referrals for medical, mental health, and social service programs.

Accreditation and Payment
Employee and Family Resources (EFR) is a registered 501(c)(3) nonprofit. They are state licensed and accredited by CARF. For payment, they accept private insurance, Medicare, Medicaid, sliding-scale payment schedules, state-funded grants, and self-pay. Financial aid is available.

Dollar icon Payment Options

  • calendar iconPer session
  • self-pay iconSelf-pay options
  • shield-cross iconPrivate insurance
  • medicaid iconMedicaid
  • sliding-scale-payment iconSliding scale payment assistance
  • employee-assistance iconEmployee Assistance Program

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eating Disorder Treatment

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Phone icon Contact

Phone icon (515) 471-2359
Building icon

505 5th Avenue
Suite 600
Des Moines IA, 50309

Call Now - Help is Available
Get Help Now - 515-349-1544
Question iconSponsored
Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews

4.52 (23 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (22)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
5

It is a very kind staff, they take care of you a lot and they are interested in you better and manage to stop being an addict. I would like more people to know about this place.

Reviewed on 3/7/2019
Overall Experience
Date Submitted

Google Rating

4.5 (22 reviews)
Jennifer Rabbitt
1 year ago
5

BumBita LaRay
1 year ago
4

Other then it being a appointment only it's a nice location downtown and the people are very nice

Response from the owner1 year ago
Thank you for taking the time to share your experience! We're so happy to hear you felt welcomed at our downtown location. Reaching out can feel like an intimidating step, and our priority is to make it as comfortable and stress-free as possible. It sounds like we hit the mark on this one- thank you again for giving us feedback!
Tuesday
2 years ago
5

Response from the owner2 years ago
Thanks for taking the time to leave us a review, Tuesday! Your feedback is valuable, and we're so glad to see you had a great experience with us!
ashley hickman
3 years ago
4

Seph Park
3 years ago
5

Had An EFR Evaluation With Devan And She Is Wonderful And IS A Great Person Who Is Very Helpful And Reliable If You Want Treatment! She Listens And Cares To Seek The Best Help For Anyone! My Friend Also Concurred This As well,Which He Is Now An Alumni At Prelude. Congratulations J.M.! And Thank You Devan And EFR Services! God Bless You All!

Response from the owner3 years ago
Hi Seph, we're so happy to hear you had a great experience throughout your evaluation! It's always our goal that our clients receive compassionate, quality care and attention. It sounds like you were in good hands with Devan- we'll be sure to pass on your kind words. Thanks for taking the time to leave us a review!
da stacionis
3 years ago
4

helping other people

martha Gasca
4 years ago
5

They are a fantastic organization!!!

Jake Y
4 years ago
5

Amazing staff, super friendly. Highly recommend. First time ever getting in trouble and was super scared but they made me felt at ease.

Jennifer Solano
4 years ago
5

Mitchell Westphal
5 years ago
5

Luke Veik
5 years ago
1

The receptionist was very nice and did what she could to fit me in that day for a substance abuse evaluation. Unfortunately I talked to a newer counselor for my first OWI offense (actually my first offense ever.) This gentleman flat out said I did not have a drinking problem but continued to go on about a five-day class that he thought would be beneficial and wanted me to agree to, however I would not. I stressed to him I have a family of 6 that I support on my own and could not afford the class nor the time away. He still recommended it. Very disgruntled that he would not listen to me after agreeing I did not have a problem and could not inform me what this class was going to teach me that the OWI drinking driving class did not already. So mr. Aaron Trotter thank you for wasting my time and money, after I already have done my due diligence and pay my debt to society! Sincerely a father of four.

kevin bonus
5 years ago
5

Good water nice fone

No reviews matching the selected filter!

Nearby Featured Providers

Substance Abuse Services Center
Dubuque, IA (563) 582-3784

Substance Abuse Services Center

Substance Abuse Services Center (SASC) provides quality counseling, educatio... read more.
New Opportunities
Carroll, IA (712) 792-9266

New Opportunities

New Opportunities offers outpatient services for adolescents and adults stru... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for EFR – Employee & Family Resources

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?