EFR – Employee & Family Resources

505 5th Avenue
Suite 600
Des Moines IA, 50309

EFR - Employee & Family Resources IA 50309

About EFR – Employee & Family Resources

Employee and Family Resources (EFR) is an outpatient addiction prevention and recovery program for youth and adults in Des Moines, Iowa. They specialize in crisis intervention, general outpatient programs (OP), and aftercare planning and support.

Employee and Family Resources offers dedicated services for adolescents, young adults, and justice-involved persons. Treatment is also available for persons with co-occurring addiction and mental illness.

Outpatient Program
Clients in outpatient treatment receive medical and mental health assessments, drug and alcohol screenings, risk evaluations, personalized care planning, and comprehensive case management. DHS and DOT programming and court-mandated DUI/DWI classes are also available. Clients engage in intensive individual, group, and family counseling that draws on proven modalities. The program also promotes clients’ sustained sobriety through robust, recovery-focused life-skills training. Topics include coping, self-care, emotional regulation, and relapse prevention.

Aftercare Services
Their aftercare services ensure a complete continuum of care aligned with clients’ evolving needs. These services may include step-down support, 12-Step program facilitation, and referrals for medical, mental health, and social service programs.

Accreditation and Payment
Employee and Family Resources (EFR) is a registered 501(c)(3) nonprofit. They are state licensed and accredited by CARF. For payment, they accept private insurance, Medicare, Medicaid, sliding-scale payment schedules, state-funded grants, and self-pay. Financial aid is available.

Latest Reviews

Jennifer Rabbitt
1 year ago on Google
5
BumBita LaRay
1 year ago on Google
4
Other then it being a appointment only it's a nice location downtown and the people are very nice
Response from the owner1 week ago
Thank you for taking the time to share your experience! We're so happy to hear you felt welcomed at our downtown location. Reaching out can feel like an intimidating step, and our priority is to make it as comfortable and stress-free as possible. It sounds like we hit the mark on this one- thank you again for giving us feedback!
Seph Park
3 years ago on Google
5
Had An EFR Evaluation With Devan And She Is Wonderful And IS A Great Person Who Is Very Helpful And Reliable If You Want Treatment! She Listens And Cares To Seek The Best Help For Anyone! My Friend Also Concurred This As well,Which He Is Now An Alumni At Prelude. Congratulations J.M.! And Thank You Devan And EFR Services! God Bless You All!
Response from the owner2 years ago
Hi Seph, we're so happy to hear you had a great experience throughout your evaluation! It's always our goal that our clients receive compassionate, quality care and attention. It sounds like you were in good hands with Devan- we'll be sure to pass on your kind words. Thanks for taking the time to leave us a review!

Location

Accepted Insurance

EFR – Employee & Family Resources works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

employee-assistance iconEmployee Assistance Program

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (515) 471-2359
Building icon

505 5th Avenue
Suite 600
Des Moines IA, 50309

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of EFR – Employee & Family Resources

4.52/5 (23 reviews)
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Reviews

5

It is a very kind staff, they take care of you a lot and they are interested in you better and manage to stop being an addict. I would like more people to know about this place.

Reviewed on 3/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.5 (22 reviews)
Jennifer Rabbitt
1 year ago
5

BumBita LaRay
1 year ago
4

Other then it being a appointment only it's a nice location downtown and the people are very nice

Response from the owner1 year ago
Thank you for taking the time to share your experience! We're so happy to hear you felt welcomed at our downtown location. Reaching out can feel like an intimidating step, and our priority is to make it as comfortable and stress-free as possible. It sounds like we hit the mark on this one- thank you again for giving us feedback!
Seph Park
3 years ago
5

Had An EFR Evaluation With Devan And She Is Wonderful And IS A Great Person Who Is Very Helpful And Reliable If You Want Treatment! She Listens And Cares To Seek The Best Help For Anyone! My Friend Also Concurred This As well,Which He Is Now An Alumni At Prelude. Congratulations J.M.! And Thank You Devan And EFR Services! God Bless You All!

Response from the owner3 years ago
Hi Seph, we're so happy to hear you had a great experience throughout your evaluation! It's always our goal that our clients receive compassionate, quality care and attention. It sounds like you were in good hands with Devan- we'll be sure to pass on your kind words. Thanks for taking the time to leave us a review!
Tuesday
3 years ago
5

Response from the owner3 years ago
Thanks for taking the time to leave us a review, Tuesday! Your feedback is valuable, and we're so glad to see you had a great experience with us!
ashley hickman
3 years ago
4

da stacionis
4 years ago
4

helping other people

martha Gasca
4 years ago
5

They are a fantastic organization!!!

Jake Y
4 years ago
5

Amazing staff, super friendly. Highly recommend. First time ever getting in trouble and was super scared but they made me felt at ease.

Jennifer Solano
4 years ago
5

Luke Veik
5 years ago
1

The receptionist was very nice and did what she could to fit me in that day for a substance abuse evaluation. Unfortunately I talked to a newer counselor for my first OWI offense (actually my first offense ever.) This gentleman flat out said I did not have a drinking problem but continued to go on about a five-day class that he thought would be beneficial and wanted me to agree to, however I would not. I stressed to him I have a family of 6 that I support on my own and could not afford the class nor the time away. He still recommended it. Very disgruntled that he would not listen to me after agreeing I did not have a problem and could not inform me what this class was going to teach me that the OWI drinking driving class did not already. So mr. Aaron Trotter thank you for wasting my time and money, after I already have done my due diligence and pay my debt to society! Sincerely a father of four.

kevin bonus
5 years ago
5

Good water nice fone

Barbie Scannell
5 years ago
5

Staff is very friendly and helpful.

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