Joliet VA Clinic

1201 Eagle Street
Joliet, IL 60432

About Joliet VA Clinic

Edward Hines, Jr. VA Hospital ā€“ Joliet CBOC is an outpatient medical facility for veterans in Joliet, Illinois. They provide services like mental health care, optometry, primary care, womenā€™s health care, and pharmacy services.

The Joliet outpatient mental health care program treats issues like addiction, depression, anxiety, trauma, PTSD, bipolar disorder, grief, anger, schizophrenia, marriage and relationship problems, and OCD. Treatment includes individual and group therapy, consultation, evaluation, psychiatric care, and referrals to inpatient addiction treatment programs as needed. Transition and care management for returning veterans are also provided here. Housing assistance and case management are also offered within this program.

The VA works with VA benefits and most supplemental insurance plans to cover some or all of treatment services.

Latest Reviews

Benjamin Knowles
3 weeks ago on Google
1
Worst place I've ever had to deal with. They basically tell you over the phone that they don't care you and everything is your fault. I talked to at least 6 different individuals that have zero clue how to do their jobs. I literally cannot get an appointment set up and have them stick to my appointment. This place is probably responsible for 20 suicide a day, they are that inept to deal with veterans it's sickening.
Jonathan Fischer
3 months ago on Google
1
Good luck, hope its not for mental health. I am unable to make an appointment here for mental health.
Kain Highwind
3 months ago on Google
1
Wish I could give zero stars, I have been going back and forth for a while now trying to set up an appointment with Mental Health. first its a, its been too long we don't care. Im sorry what, you don't care, that sums up the VA really goo. So I call a different number. well its going be at least a 6 month wait. really for real, six months, what kind of trash is that. so them you call the 708 number, told again, not our problem. kept doing this for a month now, and now they will send it to a nurse and maybe call e back.What if I was suicidal? VA just said they don't care. want to know why so many vets are offing them self in the parking lots? this is why, they hand up, tell you its not their problem. and wont call you back. what a joke this place is.

Location

Accepted Insurance

Joliet VA Clinic works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called ā€œrational self-counseling,ā€ the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2690

Contact Information

Phone icon (815) 740-8100
Building icon

1201 Eagle Street
Joliet, IL 60432

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner

Reviews of Joliet VA Clinic

4/5 (47 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Benjamin Knowles
3 weeks ago
1

Worst place I've ever had to deal with. They basically tell you over the phone that they don't care you and everything is your fault. I talked to at least 6 different individuals that have zero clue how to do their jobs. I literally cannot get an appointment set up and have them stick to my appointment. This place is probably responsible for 20 suicide a day, they are that inept to deal with veterans it's sickening.

Jonathan Fischer
3 months ago
1

Good luck, hope its not for mental health. I am unable to make an appointment here for mental health.

Kain Highwind
3 months ago
1

Wish I could give zero stars, I have been going back and forth for a while now trying to set up an appointment with Mental Health. first its a, its been too long we don't care. Im sorry what, you don't care, that sums up the VA really goo. So I call a different number. well its going be at least a 6 month wait. really for real, six months, what kind of trash is that. so them you call the 708 number, told again, not our problem. kept doing this for a month now, and now they will send it to a nurse and maybe call e back.What if I was suicidal? VA just said they don't care. want to know why so many vets are offing them self in the parking lots? this is why, they hand up, tell you its not their problem. and wont call you back. what a joke this place is.

Marc Willis
7 months ago
5

Always go there for the VA appointments. Everyone is very friendly and the wait isn't very long to go to your appointment.

Joe Hodges
7 months ago
5

Went to clinic today having hard time breathing cough real hard the nurse practitioner n nurse Sandy very nice took care of me gave me treatment n meds I left a new man these people should be honored for their work professionalism and treating me so nice the world needs more people like this pls acknowledge them for great jobMy name is Oscar gonzalez usmcToday 3/19

DeDeGray
10 months ago
1

This was my first appointment I arrived early. Did the labs apparently there was some type of issue of communication with another office making my appointment. I sat down and waited like they asked me to when I didn't hear back from anybody after a while I went up to ask about my appointment basically told I missed it even though I had checked in for my appointment and received labs I still wasn't able to be seen even though I was on time. I understand issues of communication but it really just felt like even asking about my appointment was seen as a Burden or I did something incorrect.

Peter Maniates
11 months ago
5

Outstanding service staff is great

Terry Towner
11 months ago
5

bob metzger
1 year ago
5

Outstanding staff and they do care about you!!

Gary Waller
1 year ago
5

I love using the VA Clinic in Joliet because it's so much faster and easier than Hines.....

Paula Brannstrom
2 years ago
5

Very helpful staff and convenient for all my needs. The clinic a is spotless!

Bernardo Chavez
2 years ago
2

Is hit or miss this clinic..... Very disorginized...

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