Echelon Care

10400 Mallard Creek Rd
#206
Charlotte, NC 28262

Echelon Care NC 28262

About Echelon Care

Echelon Care is a treatment facility in Charlotte, North Carolina, for youth who’re having a hard time with behavioral issues and behavioral health. Substance abuse is one of the common issues and concerns that they can help to treat.

This facility offers several levels of care depending on what your child needs. They’ve a residential program for kids who need intensive therapy. This can be especially valuable in the early stages of recovery when your child’s sobriety isn’t very stable yet. As they progress in their healing journey, they can transition into the outpatient treatment program instead. At that stage they’ll live at home with you and go to the treatment center for counseling. That way, their routine can return to normal as they go to school and hang out with their friends in their community.

One aspect of this rehab that I found to be especially important is how much they involve your family in your child’s treatment. They understand the role that your family will play in your child’s recovery and they want to give you all the tools to help your child’s success. It’s also important to note that this facility offers outpatient treatment for not only kids and teens but adults, too.

Latest Reviews

Crystal Green
11 months ago on Google
1
Honest review ( you need to know the real life things that go on before filling out an application here ).:CEO is very UNPROFESSIONALNice to employees during interview then after he s a new person.He had me drive the kids around illegally , refused to pay me for the mileage( wear and tear on my car) because the CEO says I left on a bad notice WHEN I sent the CEO a 2WEEK LETTER & another email saying it was my last day before I left .He also threatened me to take $600 out my check , the list can go on . Find a better professional place to work !!!!!! I should ve know from my interview that this is literally a black owned company. He was talking about clubs, cursing , and irrelevant things NOT how the behaviors are, the Do and don t just straight unprofessional conversations.. Out of all the jobs I had this BY FAR WAS SO UNPROFESSIONAL AND UNFAIR. I keep emailing him with questions because he didn t let me fill out an I9 he just decided how much he wanted to take out. He keeps ignoring I have screenshots.
Christopher Jones
1 year ago on Google
1
Trash company. Only care about your Medicade dollars
Dakota Dockery
1 year ago on Google
5
At first I did not really like this place but now that I m out I appreciate all the staff members and the staff in their for taking time to help me wish I could of listened more while I was in their bur ounce I was discharged I can say I changed I ve got a excellent job a car I m more independent then I was before I went in their I actually can sit at a table now with my family before I went into echelon I could not ever since I ve been discharged I have not got into any trouble and I wanna say thank you to the owner and staff who put up with my bad a** at the time but in all reality if I m being honest this place changed me for the best I would recommend this place coming as one of their former patients totally would recommend this place other than Strategic or Petra where their just their for money and at echelon they actually take pride in caring for the teens

Location

Accepted Insurance

Echelon Care works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
outpatient iconOutpatient
Echelon Care provides outpatient behavioral health care services to consumers and ensures that professional care conforms to ethical standards, including confidentiality and medical necessity. Therapeutic counseling services are provided to children, adolescents and adults by licensed professionals that utilize sound clinical judgment in providing the most appropriate care according to NC Medicaid guidelines. Through outpatient counseling services, our recipients are expected to experience an increase in the functioning in one or more areas (family, school, home, socially, work), to display a reduction in their active symptoms or improvement in their active functioning, experiencing less than two crisis episodes requiring intervention through the Emergency Department, Mobile Crisis, Facility Based Crisis, hospitalization, or detoxification within the most recent past three- month per report, evidencing an increase coping skills and social skills that mediate life stresses resulting from the recipient's diagnostic and clinical needs, and minimizing the negative effects of psychiatric symptoms and/or substance dependence that interfere with the recipient's daily living and utilize functional skills to live independently.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Routine tasks are difficult for someone experiencing addiction. Daily skills deteriorate, which makes it harder to achieve recovery. That's why drug rehab programs in North Carolina reteach basic life skills. This gives you the tools you need to manage daily life without returning to substance use.

Recreational therapy in North Carolina helps you during drug and alcohol addiction recovery by engaging you in activities that support your physical and mental health. Sports, arts, and outdoor adventures give you positive experiences that help replace substance use and help you develop healthy habits and a support network.

Amenities

  • home-setting iconResidential Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (704) 594-9119
Building icon

10400 Mallard Creek Rd
#206
Charlotte, NC 28262

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Reviews of Echelon Care

2.45/5 (11 reviews)
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Reviews

5

Very professional staff. I was able to tell that they really cared about their clients by the interaction.

Reviewed on 11/14/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (10 reviews)
Crystal Green
11 months ago
1

Honest review ( you need to know the real life things that go on before filling out an application here ).:CEO is very UNPROFESSIONALNice to employees during interview then after he s a new person.He had me drive the kids around illegally , refused to pay me for the mileage( wear and tear on my car) because the CEO says I left on a bad notice WHEN I sent the CEO a 2WEEK LETTER & another email saying it was my last day before I left .He also threatened me to take $600 out my check , the list can go on . Find a better professional place to work !!!!!! I should ve know from my interview that this is literally a black owned company. He was talking about clubs, cursing , and irrelevant things NOT how the behaviors are, the Do and don t just straight unprofessional conversations.. Out of all the jobs I had this BY FAR WAS SO UNPROFESSIONAL AND UNFAIR. I keep emailing him with questions because he didn t let me fill out an I9 he just decided how much he wanted to take out. He keeps ignoring I have screenshots.

Christopher Jones
1 year ago
1

Trash company. Only care about your Medicade dollars

Dakota Dockery
1 year ago
5

At first I did not really like this place but now that I m out I appreciate all the staff members and the staff in their for taking time to help me wish I could of listened more while I was in their bur ounce I was discharged I can say I changed I ve got a excellent job a car I m more independent then I was before I went in their I actually can sit at a table now with my family before I went into echelon I could not ever since I ve been discharged I have not got into any trouble and I wanna say thank you to the owner and staff who put up with my bad a** at the time but in all reality if I m being honest this place changed me for the best I would recommend this place coming as one of their former patients totally would recommend this place other than Strategic or Petra where their just their for money and at echelon they actually take pride in caring for the teens

Tim Anderson
1 year ago
1

Please dont waste your time and work here. Everything about this establishment is disgusting!! The clients have no rights and their personal monies is being taken but you didnt hear this from me tho..

Jess Caff
1 year ago
1

Be sure to talk to your child often, not every employee is trustworthy.

Asia Watson
2 years ago
1

Don't really care about patients. Only seem to see us as money bags.

Joy Smith
2 years ago
1

Houses has bed bugs and they treat the kids like trash. They treat employees like trash too. They treat you like you need the job only paying 10 dollars a hour lol don t waste your time with this company. The owner is crooked too btw and talks nasty to his employees.

DreQuan Carter
3 years ago
1

Not a good job. Terrible work environment with low pay. Failed to follow covid guidelines. Best part about it is building a bond with the children in the program.

Tracie Bethea
7 years ago
5

Tenenshia Kee
7 years ago
5

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