Do not put your child in here. The worse place for them. They misdiagnose, over medicate. There were a few nurses that were good in the adolescent ward, but good luck at getting a doctor to actually call you. Then they cant understand why a teens behavior is getting worse w ...
About UT Health East Texas Behavioral Health Center
Specialty rehab programs at UT Health East Texas Behavioral Health Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.
Latest Reviews
My dad's been in this hospital for three days now it's now day fourI'm just finally getting someone to answer the phone. It's been 3 hours now calling them back and forth on how I can speak with my dad.Oh which I am on his HIPAA form but still will not allow me to have any information.I know this is a state-funded hospital but if you choose to be in the mental health field act like you care !!!!!
My appointment was at 2:00 I showed up at 2:04. The receptionist was having trouble entering me in as new patient idk why she didn't check me in that I was here already. The Dr Andrew Melon then sends the nurse to say I need to reschedule at 2:18. The grace period is 15 min which I was well within by showing up at 2:04. I had been standing upfront the entire time . He says well too bad he needs an hour. The nursing staff continues to try and work things out for the next 40 plus minutes which he still refuses to see me. We could have started the appointment and been done during this time. I came here from another town and my appointment was made at least 6 months or more ago. I even said I would stay and be seen after next appointment who at this point was not here. After all of that the receptionist proceeds to tell next appointment that she couldn't get my insurance to work and that I was a little late and they are trying to find another appointment. Why would she be talking about me to the next patient period. I am sitting here now waiting to see if they can find another appointment somewhere else and so I can speak with the clinic manager. I don't even know if I want to be seen at this point cause this is beyond crazy to me. If I had been the one to cause the inconvenience they wouldn't have worked with me I was willing to work with them and bend to stay until other appointment was done which puts me at being here 1hour and minutes and counting but still being turned away to being seen today. I am so mad I've had a mini panic attack because this is just unbelievable to me
I was referred to Dr. Schmitt via my PCP with Christus Health; however, when I called to schedule an appointment, I had a few issues. The first time I called was on Tuesday, January 16th, 2024 and apparently the offices were closed due to the ice storm that passed through, which is fine, but the person answering the phone was very rude about it and instead of being polite and saying, "I'm sorry, but the offices are closed today due to the ice storm. Are you able to call back tomorrow?"; instead I was met with, "The clinic is closed today, you'll have to call back. Anything else?". The second time I called was the following day and I was on hold for 45 minutes only to be greeted (and I use that term begrudgingly) by the same person. I let her know that I was referred to see Dr. Schmitt and she immediately responded with, "Do you have a UT PCP?", I said "No, my PCP is with Chr-" and was cut off by her saying, "We have extensive requests and aren't taking any patients unless referred by a PCP with UT Health. Okay?", to which I bit my tongue and didn't say anything about how rude her response was, but said, "Okay." and hung up. Now, I'm luckily only mildly depressed and anxious, so I can deal with a personality like that from time to time, but if I were in a bad way and someone that rude was the face of the doctor who is supposed to be helping me, I doubt it would be a great time. I will not be seeing Dr. Schmitt now, despite a glowing referral from my wife. I would highly recommend you get someone more pleasant and understanding to answer the phone and perhaps put your current employee in a more suitable position for someone with her disposition.
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Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.
Medically Assisted Detox Ridding the body of harmful, addictive substances, also known as detoxification, is usually the first phase of recovery. Those going through medically assisted detox can be administered medications by a team of medical professionals who are on-site 24/7 to provide different types of therapies that help mitigate withdrawal symptoms.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Contact Information
(903) 266-2200 
4101 University Boulevard
Tyler TX, 75701
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
