Durham VA Medical Center

508 Fulton St Durham, NC 27705
InpatientOutpatient
Durham VA Health Care System - VA Medical Center NC 27705

About Durham VA Medical Center

Durham VA Health Care System - VA Medical Center provides behavioral health care and mental health treatment to Veterans and active military personnel in the Durham, North Carolina area. If addiction is the primary diagnosis, clients may need to be referred to a drug rehab center.

Durham VA Health Care System – VA Medical Center offers a trauma informed lens that helps treat PTSD while clients are undergoing treatment. Each person is treated with respect and dignity. Services are offered on an outpatient basis.

Outpatient Treatment
The outpatient program offers psychiatric assessments, medication management and review, mental health therapy, trauma treatment, and group therapy.

Private Insurance
Durham VA Health Care System – VA Medical Center accepts VA insurance. If a client wants to attempt to use outside insurance, it’s important to verify coverage with the insurance carrier, as out of network benefits vary.

Facility Overview

Calendar icon 32
Avg Length of Stay in Days

Latest Reviews

Gmanrocksteady G
1 week ago on Google
5
Sometimes the employees have a bad day but most of the time, very helpful
Kim Kayser
2 weeks ago on Google
5
Last week my father had a spinal fusion to release pressure on his spine and return feeling back to his hands and feet. After a year of reduced mobility and unmanageable pain, he s begun the process of recovery with renewed hope. From the ease of admittance to the patience and thoroughness of the staff, I cannot speak highly enough of our experience. Drs. Ahmed and Hatfield on the neuro team diagnosed and fixed a problem that had been overlooked for a year. The POSH team made sure my dad s memory was not affected by anesthesia and followed him through recovery. The physical and occupational therapists worked to get my dad up and moving while relearning day to day tasks. The nurses in both SICU and the recovery ward did everything else. Thank you Durham VA for the 5 star service and giving my dad a new lease on life.
Sol Truehill
2 weeks ago on Google
2
Very unorganized.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
24-hour icon24-Hour Clinical Care
Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Alyshia Smith, DNP, RN, NEA-BC

Medical Center Director

Kenneth C. Goldberg, MD

Chief of Staff

Kimberly Bronson, DNP, RN, PMHNP-BC

Chief Nurse Executive

Peter Tillman

Chief of Operations

Sarah Fredrickson

Assistant Director

Yves-Marie Applewhite

Assistant Director for Experience

Anna Rutherford, MD

Deputy Chief of Staff

Katrina Jennings, DNP, NE-BC

Interim Deputy Associate Director for Patient Care Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2905

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (919) 286-0411
Building icon

508 Fulton St
Durham, NC 27705

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Durham VA Medical Center

3.3/5 (405 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (405 reviews)
Gmanrocksteady G
1 week ago
5

Sometimes the employees have a bad day but most of the time, very helpful

Kim Kayser
2 weeks ago
5

Last week my father had a spinal fusion to release pressure on his spine and return feeling back to his hands and feet. After a year of reduced mobility and unmanageable pain, he s begun the process of recovery with renewed hope. From the ease of admittance to the patience and thoroughness of the staff, I cannot speak highly enough of our experience. Drs. Ahmed and Hatfield on the neuro team diagnosed and fixed a problem that had been overlooked for a year. The POSH team made sure my dad s memory was not affected by anesthesia and followed him through recovery. The physical and occupational therapists worked to get my dad up and moving while relearning day to day tasks. The nurses in both SICU and the recovery ward did everything else. Thank you Durham VA for the 5 star service and giving my dad a new lease on life.

Sol Truehill
2 weeks ago
2

Very unorganized.

Kawania McDuffie
1 month ago
1

Mimi Kindig
1 month ago
5

Dr Suggs in the ER changed my life. I had been going to the Asheville VA hospital for many years and when my my back and legs got to a all time worse, their solution in Asheville was a acupuncturist at the VA that left needles in me after I left the the appt resulting in more pain from what took place. I was displaced by hurricane Helene and ended up here in Durham in the following months and had to view the ER for my severe chronic pain and Dr. Suggs handled it humor and professionalism. I was tired of being judged by my past and this man helped me and today I'm in much better place

Theresa Powless
1 month ago
5

Walter
1 month ago
5

Dano Orr
1 month ago
1

Bruce Fawcett, podiatrist. His ego lead him to defy 3 weeks of tests and medical evidence to support his desire to amputate a foot. Failing to support his misdiagnosed he took a scalpel to a superficial scratch and created an open wound while scratching the bone. His malfeasance created a loss of mobility and two years plus of painful surgeries and lengthy recoveries. He is a butcher that lies to the scared and creates injuries to facilitate his needless amputations.Subsequent events and the VAs overall apathy, neglect and lack of attention/ details have been a falling set of dominoes that crippled me far worse than my service related disability.

Michael Collier
2 months ago
5

I'd Like Start With MY Overall Experience With The VA Hospital In Durham NC Has Been Wonderful !!! My Latest Experience With Radiology Dr.Kudla,Ashley,Callie,Cody And Paige Was Nothing Shy Of PERFECT !!!Erin Wasserman The VA Hospital Social Worker Has Been Absolutely Fantastic !!! Her Attention To Duty Has Been Outstanding !!! Thank You !!! USN BU2 Michael Brown Collier

Lora Bryant
3 months ago
5

I locked myself out of the jeep with it running and customer service got me a key from my husband upstairs in ultrasound in less than 5 minutes

RB Redmond
3 months ago
5

I cannot speak more highly of this facility. I have had several serious injuries and several serious conditions which required surgery and required me to stay in the hospital and they took good care of me every single time and I am grateful to them.

Hillary Mashburn
3 months ago
1

This place is not worth going to get treatment for Veterans. They don t care about their Veterans, and it disgusts me how they treat them. They could be dead or advanced in their disability before they get the help they need. All this place does is give you the run around and makes you go through hoops. I m so furious that my husband is a disabled veteran and he cannot get the help he needs for his sleep issues. All they want to do is have him try a stinking CPAP machine to see if it helps. It is not going to help because there is more going on with my husband. I know him. And there is medication that can help with his sleep issues, but their first line of therapy is a stupid machine. Also, he was supposed to have an appointment with the Sleep Clinic, but it got canceled due to the person he was supposed to see was sick. I understand that it is not the person s fault that they are sick. However, I feel like my husband is getting punished and having to suffer more when he has to wait until April 2025 to be seen. That is ridiculous and insane. That goes to show they do not care. No need to talk to patient experience because you still feel like you don t get anywhere or still cannot get the help you need any sooner.

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