Durham VA Medical Center Rehab in Durham, NC | Get Costs, Reviews, Insurance Info

Durham VA Medical Center

Durham, North Carolina

508 Fulton St
Durham, NC 27705

About Durham VA Medical Center

Durham VA Health Care System - VA Medical Center provides behavioral health care and mental health treatment to Veterans and active military personnel in the Durham, North Carolina area. If addiction is the primary diagnosis, clients may need to be referred to a drug rehab center.

Durham VA Health Care System – VA Medical Center offers a trauma informed lens that helps treat PTSD while clients are undergoing treatment. Each person is treated with respect and dignity. Services are offered on an outpatient basis.

Outpatient Treatment
The outpatient program offers psychiatric assessments, medication management and review, mental health therapy, trauma treatment, and group therapy.

Private Insurance
Durham VA Health Care System – VA Medical Center accepts VA insurance. If a client wants to attempt to use outside insurance, it’s important to verify coverage with the insurance carrier, as out of network benefits vary.

Payment Options

Self-pay options
Financial aid
Military insurance
Private insurance
Daily
Per session
90 day cost: $1,316
Medicaid
Medicare
Military Insurance

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Aftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

24-Hour Clinical Care

Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.

Programs

Adult program

Elderly program

Hearing impaired program

Military program

Program for men

Program for women

Settings & Amenities

Residential setting
Private setting
Metropolitan area

Treatment

Dual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Couples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Rational Behavior Therapy

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2905

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact

(919) 286-0411

Website

508 Fulton St
Durham, NC 27705

Call Now - Help is Available

Get Help Now - 919-213-6443

Reviews

3.3 (397 reviews)

Google Rating

RB Redmond

1 month ago

I cannot speak more highly of this facility. I have had several serious injuries and several serious conditions which required surgery and required me to stay in the hospital and they took good care of me every single time and I am grateful to them.

Hillary Mashburn

This place is not worth going to get treatment for Veterans. They don t care about their Veterans, and it disgusts me how they treat them. They could be dead or advanced in their disability before they get the help they need. All this place does is give you the run around and makes you go through hoops. I m so furious that my husband is a disabled veteran and he cannot get the help he needs for his sleep issues. All they want to do is have him try a stinking CPAP machine to see if it helps. It is not going to help because there is more going on with my husband. I know him. And there is medication that can help with his sleep issues, but their first line of therapy is a stupid machine. Also, he was supposed to have an appointment with the Sleep Clinic, but it got canceled due to the person he was supposed to see was sick. I understand that it is not the person s fault that they are sick. However, I feel like my husband is getting punished and having to suffer more when he has to wait until April 2025 to be seen. That is ridiculous and insane. That goes to show they do not care. No need to talk to patient experience because you still feel like you don t get anywhere or still cannot get the help you need any sooner.

Linda Bowen

2 months ago

With me it was the Greenville VA MH department. I am suppose to forgive them and give them another chance. However they are not willing to do the same for me. I will never ever forget that. If I could then an F-rating in that department I would. My primary care doctors receptionist violate HIPPIA by leaving information on voice mail. Then he incorrectly told me that a Dr caused the issue. So I naturally assumed it was the dr I normally see which was not the case. Then back at the MH department the brought me to this room with 2 lady s that had there back to me when a Dr entered and lean on the door so if I had wanted to leave I couldn t. they made me seem like the bad person. They weren t willing to admit they could have handle things differently. I am suppose to forgive them and give them a chance. If they want that then they have to first do that with me. It s a 2 way street. I know they don t care how I feel or what I think. They have proven that to me. But moving forward anytime I have an issue you best believe I am going to file complaint after complaint with the Whitehouse VA complaint line. Because no one should go through what I went through. No one. Period. Sorry you had a bad experience too. I would like to them that they would assess the things that went wrong to make things better. But they don t find any fault in themselves. But no one is perfect so they do have faults whether they admit it or not is a different story. If they were good providers they would try to learn from the conflicts to prevent it from even happening in the first place. Sorry again for whatever happened to you. They clearly further traumatized meet. I have eaten in almost 6 days and have most ly cried and barely left my house only once. Other than that I have stayed crawl up in bed or on the couch crying. On and they gave me an extension to my primary care doctor that doesn t even work. Geez

Teresita Reyes

My husband , was sent to the hospital, transferred from Fayetteville VA, on the 11th of Aug 2024. He arrived to the hospital around 1 in the morning . At this point my husband had been diagnosed with appendicitis. His appendix had not burst yet. The doctors told us he would be in surgery by 2 pm , Monday , 12 Aug, 2024. At this point my husband had not been aren t since 1500 on Sunday , the 11th. He was told not to eat or drink anything until after surgery.2 pm came and went and by 4 we were worried because he had begun to turn yellow, his eyes had started turning and everything. He still hadn t eaten in 25 hours and no one could give us an answer on a timeline.By 5 the nurse had finally been able to get a hold of a Dr who then told us that there wasn t going to be surgery that day.We asked for a timeline of when he was going to go in. The surgeon , a Dr Joe Nellis, began to condescendingly tell us that maybe he should tell the man who s been waiting for elective surgery for 2 month , who came in at 0800 that morning , that he has to wait until the next day.All we asked was for a timeline.My husband then asked him why he was speaking to us like that when all we asked was for a timeline because we had a daughter who was at a friends house while we were 1.5 hours away. We had animals that a pet sitter was taking care of and that they deserved an answer too.The surgeon , Dr Nellis than said he would try to get us in by 2030. Or 8:30 pm.He comes back at 6 letting us know the actual sr surgeon had said yes and he was going in at 8:30.By this time my husband was Jaundice and his eyes were yellow and skin looking yellow as well. So much so that everyone kept asking if my husband drank a lot of alcohol , or if he had a history of liver problems or pancreas issues.My husband doesn t drink more than a beer a month. He s never had any of those issues and we told every single dr and nurse who asked us the same answer every time.By 8:30 pm/2030 on Monday night, more than 29 hours since my husband had any type of food. He was brought in for surgery.Post surgery the dr, Dr Nellis comes out and lets me know that my husband s appendix had burst. That it was surrounded by 2 pieces of bowl, like an empanada. That my husband had been sweating profusely throughout the surgery and that the appendix and the bacteria inside and surrounding it had created a really gross, messy situation that had been hidden underneath his intestines. My husband s appendix had burst hours ago . Meaning his body was fighting off a dead organ that had been left in his body for hours.Which would explain the yellow eye and yellow skin .Now, he can t pull his information from the BA system online. Neither his pre-op or post op documents.He didn t receive his release paperwork.I had gone down to bring the car around . They used his exhaustion and frustration and never gave him the paperwork that stated what had gone on while we were there.We need that paperwork. And we need to file a complaint. The service there, or lack there of, could ve killed him due to negligence.Luckily, the nurses were advocating for us to at least get us answers . But your surgeons were either avoiding or blowing them off.I would like a response with all his paperwork immediately.Respectfully,Teresita Reyes

Maurice Gerald

By far the worst/hardest place to be sick or in need to be seen by a doctor or physician. In the ER your patient privacy is not happening. Two weeks ago a doctor openly started discussing the ladies medical issues and she was clearly shaken. I walked away from the area. Came in for COVID and didn't get tested only asked over and over what do you want!!!!! Whomever manages there is simply either lazy or burying there head in the sand. Why do they tell you that you need to be seen and when you get there they don't see you and three hours wait time.

Erick Gomez

Can t complain much . You do get seen and are treated by professionals most of the time . Other portion is that there are rude staff making the appointments

Michael Collier

I'd Like Start With MY Overall Experience With The VA Hospital In Durham NC Has Been Wonderful !!! My Latest Experience With Erin Wasserman The VA Hospital Social Worker Has Been Absolutely Fantastic !!! Her Attention To Duty Has Been Quite Outstanding !!! USN BU2 Michael Brown Collier

Jasmine Williams

After being unsatisfied with a ER visit from a different hospital, we went here right before 10pm to the ER and was taken care of with care and patience. The nursing staff was so amazing and very nice and helpful. We had Dr. Hanlin and she was absolutely amazing answering all our questions and very patience. No complaints from me and I m happy they were able to get my husband taken care of.

Judith South

3 months ago

James Page

On 27th of June at 1500 hrs I had a appointment for my Dr. Baltaro at the women's clinic. She's a great doctor but I want to take some time to share my experience and complain about the black girls that are working in there and their prejudice tone. So they were talking pretty loud and kept saying the word (they). The young looking one with glasses and pregnant was talking to some guy and said (they don't know our history.) Also she was looking straight at me when she said (I don't believe in that.) I think she was talking about me being a Eunuch/transgender person. If she reads the Bible she'll know that us Eunuchs have existed since the Old Testament and treated as second class citizens. Eunuchs were the first transgender people and in Matthew 19:12 Jesus says (For there are some Eunuchs born that way from their mother's womb.) I also heard one say ( They don't wanna play with this sister.) When I used to see Dr Fasshoyin at the desk was a obese black woman that said out loud ( You know how white folks are.) Their kind does this in public everywhere to be racist and start something. It's sad.

Logan

Travel reimbursement finally contacted me after having to go through the patient advocate (sad they have to have an advocate just to get someone on the phone, instead of, ya know, the patient being answered a clear indication of only working when they have to). They are backlogged more than a year, stating they are more than 100,000 reimbursements behind starting around 2022. Coincidentally the same time the current director, Dr. Alyshia Smith, took over. If the lack of efficacy is any indication of her ability to manage, she would be considered too incompetent to run a McDonalds drive-thru. Staff your facility sufficiently, you aren t running a charity house for your employees to collect paychecks. They are currently getting paid to answer a phone (after the advocate makes them), only to say they re sorry they can t do anything about it. This is a reflection of poor management. Hold yourself and them accountable. You have a job to do, so do it or get a more suitable job. I suggest Walmart greeter.

Morgan J Cooley

This place saved my life. Yeh there are small irritants sure just be patient (verb) . In the bigger picture, of saving my life, during cancer. I love this place.

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