DRD Management – Citico Street

412 Citico street Knoxville, TN 37921

About DRD Management – Citico Street

DRD Management – Citico Street, located in Knoxville, Tennessee is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and opiate addiction.

Specialty rehab programs at DRD Management – Citico Street include tailored care focusing on women’s specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6 / 10

Gallery

Behavioral Health Group - Knoxville Citico TN 37921

Location

Addiction Treatments

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Jay Higham

CEO

Julie Koenig

COO

James Hopwood

CFO

Dwight Mussleman

Chief Development Officer

Benjamin Nordstrom

Chief Medical Officer

Dr. Kamala Greene Génecé, PhD

Chief Clnical Officer

Russel Goin

Chief People Officer

Angela Valchine

Senior VP of Sales and Marketing

Contact Information

(865) 522-0661

Website

412 Citico street
Knoxville, TN 37921

Get Help Now - 865-855-6975

Who Answers?

Nearby Featured Providers

Reviews of DRD Management – Citico Street

3.5/5 (72 reviews)

Google Reviews

3.5 (71 reviews)

Patrick Tyson White

2 weeks ago

I shouldn t be rating it. I actually have a question the clinic I go to in ga gives me 27 take homes at once and lets me fail for pot. Does this clinic in Knoxville have a policy where you can t get take homes if you fail a drug screen for weed?

Shane Nelson

2 months ago

The two ladies behind the medical counter waited until 1:53 to give me a drug test today when I took it they threw it in the trash and told me that the medical dispensers were already gone so I could not get my dose even though that I checked in at 12:53. In short they treated me more or less like garbage is there any way I can transfer to the Bernard Clinic

Michael Hall

The staff was very nice and helpful. The intake center is actually @ 1910 Ailor Ave, Knoxville, TN 37921

Sherry Taylor-Reynolds

3 months ago

Wait time at least an hour most week days. I have been trying to get a standing order for transportation for 11 days in order to get help with driving every day, but no luck.

Amanda england

Kimberly West

5 months ago

Staff is very professional and true to help patients...This clinic is by far the best of any other of the same medications and operations....Everyone gets to know you and you will be successful if you are really there for the right reasons and you take it to heart...If you are not trying to get better...Then dont waste anyone elses time here its not fair to the ones that are doing the routine for themselves to live a drug free and healthy life take this seriously to ever aspect of thought...If your truly wanting help this is the the place!!!!

Jay Anon

This is an awful excuse for a clinic. On day one the disrespect and abuse started. Just because I asked a question one of the receptionists looked at me like something she d stepped in and told me if I didn t like it I could leave.The first few times this happened I didn t complain or anything because anyone can have a bad day. It soon became apparent that it wasn t a bad day but how they operate, almost like it s the company philosophy.The discrimination and abuse continues to be a problem. I m a cancer patient and my knees are bad so steps are a problem for me. My choice is either go down a steep set of steps or walk through a wall of cigarette smoke on the narrow walkway that leads to the front door. The walkway is constantly covered in cigarette butts and smokers who are standing on both sides of the walkway blowing smoke in your face and keeping the entrance filled with smoke. Some days you smell like an ashtray by the time you walk in and back out to your car.They pay an employee who is ostensibly supposed to monitor both the waiting room and the outside entrance. The director told me it was one of her jobs to maintain a smoke free entrance. But today when I went to leave the walkway was lined with smokers on both sides, one of whom was right at the front door and greeted me with a cloud of smoke in my face and telling me to come on through. She was standing there holding the door open to both air condition the outside and let the cigarette smoke inside and when I asked her why she was letting it happen she gave me a disgusted look and when told that the director said that it was her job not to let it happen she told me sarcastically to have a nice day.I had missed about nine days due to cancer symptoms and had been hospitalized during which time I was told that my dosage would not be affected and it wasn t during my hospitalization. However upon my return today I was told due to my absence that my dosage was to be reduced by half and that would be the case even with hospitalization and that it was state law. They tell you everything is state law and you usually find out that s a lie but it doesn t stop them from doing it.The nurse who is supposed to be in charge of my dosage has told me that anytime a patient asks for an assessment they are supposed to do it. When that was mentioned I was again told it was state law and that there was no point in them doing it. Despite the director telling me that the people at the dosing window aren t nurses and aren t supposed to make decisions. That they are just supposed to hand out doses and follow orders. They don t, they do what they want and cover for each other if called out on their actions. They will lie and cover for one another.I went to another clinic in Florida and it was a totally different experience. I m not even talking about the difference in the laws but the difference in the attitudes of the employees and how the company runs things.BHG seems to do everything they can to put obstacles in your path to recovery, the employees seem to take great pleasure in treating people like they re garbage and have no qualms whatsoever about letting you know how they feel nor do they seem to be worried about negative consequences for their actions and attitudes.If you have any other options available for treatment please use them. Don t put yourself through this trauma and discrimination. It s not worth your money or the benefits provided to you by your insurance, whatever the source of your coverage is. It s unethical and unacceptable for a medical provider to operate in this manner and someone should step in and take the necessary measures to correct this situation because they are either unable or unwilling to rectify it themselves. If it was possible to give 5 poo emojis for a bad review I would.

Tyler Howell

Awful place that's ran by money hungry corporate scum. They don't give any care towards "junkies" as 1 nurse that works here put it. Methadone is a wonderful tool that can truly help people struggling but if you can help it avoid this place like the plague. TLC in Maryville is about 20 minutes away and is leaps and bounds better than this pathetic excuse for a clinic.

Kara Price

6 months ago

If you are in jail in Knox county and you are a patient here Knox County Police Department will bring you down here to get your dose

TimMartin

Eddie Dewees

8 months ago

If you do what your supposed to do it's not a bad place to be its most definitely better than doing drugs on the street and a hell of a lot cheaper this place saved my life

Daniel Whitmore

9 months ago

If I was you save your money and never go here go to TLC Maryville

Overall Experience

5 Star
4 Star
3 Star
2 Star
1 Star

Date Submitted

Last 6 months
Last 12 months
Last 2 years
2+ years