Discovery House

714 South State Street Orem, UT 84058
DetoxOutpatient
Discovery House UT 84058

About Discovery House

Discovery House, located in Orem, Utah is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention.

Specialty rehab programs at Discovery House include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

Discovery House has received accreditations from CARF and SAMHSA.

Facility Overview

Calendar icon 30
Avg Length of Stay in Days

Latest Reviews

alex webber
2 weeks ago on Google
1
Terrible place, they charged my husband 3x more than the normal rate ($261/week)because insurance changed its deductible rules. Normally it s $105/week with no insurance. He was told it would be written off, them the Director told him it would take 2 months for them to make a business decision about it, but then only wrote off $300 a week later. I guess that s atleast a good start considering the amount of time they are taking to resolve this.I started this place with good intentions, then quickly realized that this place is a business, it s not a place that truly cares. The counselors hear whatever they want to hear, they are not conscientious of their actions, they are more conserned about their ego. I get the feeling that they have a bit of a superiority complex and look down on the customers.I feel part of it is due to this age and just starting out as counselors. There is. A lot of learning to do when it comes to communication, but it still doesn t excuse the superiority complex and the attitude whenever they get challenged. Sometimes I feel like I m back at work babysitting my team. I think they are just not used to being called out in their BS, so they do t like me very much yea I know that s a dumb reason to be unprofessional, but it is what it is. More motivation to get the hell out of there.It bothers me that we are getting gouged with paying almost 3* more than the original out of pocket $105. DO NOT USE INSURANCE!I suggest that No One use insurance if you have it. You will get a better rate if you pay out of pocket. Dont even mention you have insurance.If I could go back, I would have seeked different route to recovery. Discovery house has been more of a burden and has hindered my recovery, and had drained our pocket book.It s sad when places like this don t really care about what they say in their mission and vision statement. Blessings & Love to All!-A
Response from the owner1 week ago
We are deeply concerned about this feedback. Our aim is to provide exceptional care in an atmosphere of dignity and respect, and it is critical that we gather more information. Please contact us at FeedBack@ctcprograms.com so that we can speak directly. Thank you.
David Scheaffer
1 month ago on Google
5
Discovery House is caring. They listen, have great staff and create an environment for sobriety!Special thanks for the extra efforts from Josh, Betty, Char, Joanie, Ray, Kiley and all those I haven t mentioned but make this place so great!
Lacie Keele
3 months ago on Google
4
I love Emily and Josh they're awesome Cricket is very dismissive. Emily and Josh will go above and beyound for you.
Response from the owner2 months ago
We are sincerely thankful that you took the time to share your feedback! Orem Comprehensive Treatment Center adheres to the highest professional standards in clinical care.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.5 / 10

Location

Other Forms of Payment

monthly iconMonthly

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enter a drug rehab in Utah, the process usually involves four stages: treatment initiation, early abstinence, maintaining abstinence, and advanced recovery. Treatment methods can rely on medications, counseling, or both, in either an outpatient or inpatient setting.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (801) 426-6565
Building icon

714 South State Street
Orem, UT 84058

Reviews of Discovery House

3.5/5 (24 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (24 reviews)
alex webber
2 weeks ago
1

Terrible place, they charged my husband 3x more than the normal rate ($261/week)because insurance changed its deductible rules. Normally it s $105/week with no insurance. He was told it would be written off, them the Director told him it would take 2 months for them to make a business decision about it, but then only wrote off $300 a week later. I guess that s atleast a good start considering the amount of time they are taking to resolve this.I started this place with good intentions, then quickly realized that this place is a business, it s not a place that truly cares. The counselors hear whatever they want to hear, they are not conscientious of their actions, they are more conserned about their ego. I get the feeling that they have a bit of a superiority complex and look down on the customers.I feel part of it is due to this age and just starting out as counselors. There is. A lot of learning to do when it comes to communication, but it still doesn t excuse the superiority complex and the attitude whenever they get challenged. Sometimes I feel like I m back at work babysitting my team. I think they are just not used to being called out in their BS, so they do t like me very much yea I know that s a dumb reason to be unprofessional, but it is what it is. More motivation to get the hell out of there.It bothers me that we are getting gouged with paying almost 3* more than the original out of pocket $105. DO NOT USE INSURANCE!I suggest that No One use insurance if you have it. You will get a better rate if you pay out of pocket. Dont even mention you have insurance.If I could go back, I would have seeked different route to recovery. Discovery house has been more of a burden and has hindered my recovery, and had drained our pocket book.It s sad when places like this don t really care about what they say in their mission and vision statement. Blessings & Love to All!-A

Response from the owner2 weeks ago
We are deeply concerned about this feedback. Our aim is to provide exceptional care in an atmosphere of dignity and respect, and it is critical that we gather more information. Please contact us at FeedBack@ctcprograms.com so that we can speak directly. Thank you.
David Scheaffer
1 month ago
5

Discovery House is caring. They listen, have great staff and create an environment for sobriety!Special thanks for the extra efforts from Josh, Betty, Char, Joanie, Ray, Kiley and all those I haven t mentioned but make this place so great!

Lacie Keele
3 months ago
4

I love Emily and Josh they're awesome Cricket is very dismissive. Emily and Josh will go above and beyound for you.

Response from the owner3 months ago
We are sincerely thankful that you took the time to share your feedback! Orem Comprehensive Treatment Center adheres to the highest professional standards in clinical care.
Josh Bowers
4 months ago
5

I am so thankful that I have had the opportunity to be a part of the Orem team and to be able to work in a place that I know makes such a positive impact on the community. I see people make changes everyday and it's because of the dedication and love that everyone who work here has for their patients. I truly feel that Acadia Healthcare is an amazing company that really cares about the community and those we work with here. I am honored to come to work every day and to be a part of the lives of so many.

Response from the owner4 months ago
Thank you for providing us with your feedback! Our objective is to create a substantial effect by offering quality care and expert support.
Daniel Gardner
4 months ago
5

Orem CTC was awarded for best customer satisfaction award in the mid west region! Staff is dedicated to bettering the lives of anyone that seeks help. Great team and great program.

Response from the owner4 months ago
Receiving this feedback really brightened our day. It means a lot that you would spare the time to share this with us. Thank you so much!
Whitney Bancroft
4 months ago
5

I have been working here at the Orem CTC for the past 3 1/2 years and I absolutely love it here. Acacia is a great company to work for, they truly value their employees and clients. I feel that the team here in Orem cares deeply about the recovery and success of each and every one of the patients here and does their best to help them reach their full potential!!

Response from the owner4 months ago
Thank you for your kind feedback! We are committed to offering superior care and maintaining an environment of dignity and consideration at our facility.
Danielle Johnson
5 months ago
4

I used to go to the SLC Discovery House cause I used to live in Midvale. I then moved to American Fork for a few years where I was still traveling to SLC to get my meds even though I moved to Springville. I was getting 2 week take homes and I wasn t fond of the constant overturn of counselors. Having to repeat my story over and over was starting to bother me. So, I ended up taking the plunge and started going to Orem. I guess I just don t like change.. well, not sure why I waited SOOOO long for!! This facility is WAAAAY. More thorough, follow through, cooperate and most importantly - their staff has been with the facility for quite some time. It was refreshing. Kricket is the receptionist she is NEVER without a smile and always makes me feel welcome and gives my son a treat when he comes in. The nurse is a Bettie and her her names Betty. Polynesian beauty and is so patient with everyone. Love that woman! My counselor, Emily told me new info about what she thought I might be struggling with. She nailed it! She s amazing. Best counselor this far. Joan is an absolute sweetheart! I had concerns with a counselor no longer here and she apologized to me and made me feel validated and welcome. I love our doctor. She s always there! The director, Josh is down to earth and is in recovery himself so he relates to us better than we think! We ve had some disagreements and voices were raised but he doesn t hold a grudge. He treats me like a human being. I truly appreciate him. This place is helping me Tramendously.Danni Virgo aka Teresa

Response from the owner5 months ago
Thank you for taking the time to review us! At Orem Comprehensive Treatment Center, safety, comfort, and delivering effective care for long-lasting wellness are highly valued.
Kevin Redman
7 months ago
1

I wouldn't recommend more often then not it took 4 5 days to increase my dose took a month 1/2 to even get to a comfertable one because of it it's unfortunate they don't have more places for help in Utah county but anywhere but here would be better I've always wondered how many ppl they cuase to relapse over they're carlessness and neglagence

Parker Felsted
9 months ago
2

Counselors I had. Shar and Joan are amazing. They get 5 stars. The doctor was great too. The manager Josh wasn t helpful. I had clean UA s and still wouldn t let me go with take homes on a 10 day vacation. Even though I had 4 take homes from 5 months of clean urine tests. My dad even promised them he would hold the medication and give it to me as prescribed. I left and luckily my dad got an amazing Dr that is super careful and was very surprised on how high of mg they put me on. But he stuck out his neck and is slowly tapering me off. I hadn t been on a vacation with all my nephews they are all 11 and under. Got 12 nieces and nephews I barely knew because of my addiction but being 8 months sober I was able to bond with them. I hadn t felt like my oldSelf in over 10 years and this trip was the most amazing experience it wouldn t have been possible if I stayed with discovery house. Now I get my perscription and take it as periscopes and haven t been happier. Also the nurses were amazing and cricket the person who works at the front desk was great. I will miss my counselor. She was great, she tried everything she could to help me go on the trip but honestly I am very happy I was able to leave and I will be getting set up with a therapist or psychologist this next week along with tapering on my medication. My gf also celebrated a year sober from alcohol. So really everyone there is great except the one in charge. I ve heard bad things from numerous people about him. And I m not one to post bad reviews but I m here to give everyone information. It s a good place to go to if you do what is needed to do to stay clean. They let you take benzodiazepines if you have a perscription but honestly that s a very scary combination. And I had clean benzodiazepine tests and everything. So yes char is an amazing counselor and you can get in the day you need to so yes if you really want to get clean you can go there but there are other places close by. Just beware for the main person in charge. He has a temper and doesn t make compromises. So I give my counselor and nurses and Dr 5 stars. Thank you.

Response from the owner10 months ago
We thank you for your valuable feedback, though we are troubled by the content that has been shared. For us to address this appropriately, please reach out to us at FeedBack@ctcprograms.com. Thank you.
The man that came The man that left
1 year ago
1

RonDaleGod
2 years ago
5

I have never had a problem here. Great staff. Anyone complaining on here just needs to take a look at there own recovery and realize they have a responsibility issue that they need to work on. And own up to it.WE CAUSE OUR OWN PROBLEMS.

Skyler Barton
2 years ago
1

Same here I was literally on time by my phone but the lady was holding the door open which means you should be able to dose nope by her standards I was 1 min late and it was a Saturday so guess what because she was a cold piece now I have to figure something out for myself which means what most likely a relapse outside of the lazy weekend door greeter the place is fine but really you are a treatment center if the door is unlocked you should dose people especially on Saturday when you are open only 2 hours and you know full well your causing someone to relapse freaking joke if I didn't like my counselor I would leave for sure

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