Daymark Recovery Services

Closed: Pinehurst, North Carolina
Daymark Recovery Services NC 28374

About Daymark Recovery Services

Daymark Recovery Services is located in Pinehurst, North Carolina. Daymark Recovery Services is a non-profit organization established to provide comprehensive behavioral healthcare services as defined by those in the community in need of mental health or substance abuse treatment options.

In MAT, FDA-approved medications are combined with mental health counseling to help individuals safely and effectively pursue treatment The counseling portion of this program allows individuals to learn new skills and work towards their goals while the medications help mitigate withdrawal symptoms and reduce cravings.

Most intensive outpatient treatment programs meet for a total of nine hours a week. Services include individual, family, and group counseling, life-skills training, case management, addiction education, and relapse prevention planning. Daymark also provides employment support services. General outpatient treatment has similar services but meets less often.

Daymark Recovery Services–Pinehurst North Carolina may accept multiple insurance plans, such as Cigna, Humana, Blue Cross Blue Shield, Beacon, United Healthcare, and more. Be sure to check with the insurer to verify out of network benefits and other coverage information.

Latest Reviews

Esteban Morales
1 month ago on Google
5
I was in a dark place when I came to Daymark and got assigned with Christine Weatherspoon I didn't see or have faith in being back to myself or better than ever, Christine worked and worked with me gave me hope I had alot of grief, anger, n trauma that made me backtrack alot she helped me become the guy Iam today my hats off to Christine Weatherspoon I can't thank her enough!!!
Response from the owner4 days ago
We are so thrilled to hear of your positive experience with Christine Weatherspoon at Daymark Recovery Services - Moore Center! Thank you for sharing your journey with us. Keep up the hard work!
Jalen
1 month ago on Google
1
Very Slow, Incomprehensible, lose appointment times, leave you in the lobby for a long time 1 to 2 hours shit have you mad for yeah for yeah
Response from the owner4 days ago
We re sorry to hear you had a negative experience, Jalen. Your feedback is important to us, and we would like the opportunity to learn more about your concerns. Please reach out to px@daymarkrecovery.org so we can work toward a resolution.
Danielle George (SISSY)
9 months ago on Google
3
I wish Daymark had doctors more than one a week. If something goes wrong with an appt or my medicines, then I have to wait until the doctor returns that particular day to get questions answered. I Love that we have a nurse to call and talk about things with. It just takes a little too long for the doctors.
Response from the owner9 months ago
We appreciate your feedback, Danielle. We understand your concerns and will take them into consideration to improve our services. Thank you for sharing your experience with us.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Treatment represents an array of services designed to meet significant behavioral and/or psychiatric symptoms that have been identified as treatment needs of the individual seeking services. Needs are identified through clinical assessment and evaluation, and/or crisis planning, with the participation of the individual seeking services and others of their choosing. Daymark provides outpatient treatment to adults and children (Age 3+) with primarily mental health and/or substance abuse disorders. Hours of operation are designed to be available Monday through Friday, from 8:00 AM until 5:00 PM at a minimum, and thru 8:00 PM in many locations.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectic Behavior Therapy is for people with Borderline Personality Disorder, substance use disorders, and binge eating disorders. It helps individuals learn how to regulate strong emotions more effectively. DBT teaches coping skills and different tools so a person can line a more healthy and stable life. The end goal is to have a life worth living.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Billy R. West, Jr., MSW, LCSW

President & CEO

Dr. Elizabeth Pekarek, MD

Medical Director

Dr. Philip Nofal, MD, JD

Medical Director

Alan Waller

CFO

Michelle Ivey, MSW, MHA, LCSW, CSWM

Chief Program Officer

Jerold Greer

Chief Information Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Anna Spooner

Reviews of Daymark Recovery Services

2.84/5 (25 reviews)
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Reviews

1

If I could give negative effectiveness I would. My experience here actually worsened my mental health. I was ignored when I attempted multiple times to discuss severe and damaging side effects from medication carelessly thrown at me by a half asleep psychiatrist behind a scr ... Read More

Reviewed on 12/30/2018
3

I am disappointed in my service with Daymark. I started inter-acting with my neighbor's on a beautification project and was placed in the hospital because I tried a new prescription medication. The only valuable things I feel Daymark has taught me is that I have three feet o ... Read More

Reviewed on 11/22/2018
1

(outpatient experience) By far the worst experience I have had with a mental health facility. Be prepared to be stigmatized, demoralized, humiliated and patronized. With select few exceptions, the staff I encountered didn't bother treating me like a human being. Avoid this ... Read More

Reviewed on 9/7/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (21 reviews)
Esteban Morales
1 month ago
5

I was in a dark place when I came to Daymark and got assigned with Christine Weatherspoon I didn't see or have faith in being back to myself or better than ever, Christine worked and worked with me gave me hope I had alot of grief, anger, n trauma that made me backtrack alot she helped me become the guy Iam today my hats off to Christine Weatherspoon I can't thank her enough!!!

Response from the owner1 month ago
We are so thrilled to hear of your positive experience with Christine Weatherspoon at Daymark Recovery Services - Moore Center! Thank you for sharing your journey with us. Keep up the hard work!
Jalen
1 month ago
1

Very Slow, Incomprehensible, lose appointment times, leave you in the lobby for a long time 1 to 2 hours shit have you mad for yeah for yeah

Response from the owner1 month ago
We re sorry to hear you had a negative experience, Jalen. Your feedback is important to us, and we would like the opportunity to learn more about your concerns. Please reach out to px@daymarkrecovery.org so we can work toward a resolution.
Chris
2 months ago
5

Response from the owner2 months ago
We greatly appreciate your 5-star rating, Chris! Thank you for choosing Daymark Recovery Services - Moore Center.
Clarisse Freeman
2 months ago
5

Response from the owner2 months ago
We greatly appreciate your 5-star rating! Thank you for choosing Daymark Recovery Services - Moore Center.
edward bell
3 months ago
1

Response from the owner3 months ago
Thank you for taking the time to leave us a review. We would like to learn more about why we did not meet your expectations, so please email us at px@daymarkrecovery.org.
Danielle George (SISSY)
9 months ago
3

I wish Daymark had doctors more than one a week. If something goes wrong with an appt or my medicines, then I have to wait until the doctor returns that particular day to get questions answered. I Love that we have a nurse to call and talk about things with. It just takes a little too long for the doctors.

Response from the owner10 months ago
We appreciate your feedback, Danielle. We understand your concerns and will take them into consideration to improve our services. Thank you for sharing your experience with us.
James McNeill
9 months ago
5

Response from the owner10 months ago
We appreciate your positive feedback, James. Thank you for choosing Daymark Recovery Services - Moore Center. If you have any concerns or questions, please feel free to reach out to us at (910) 295-6853.
Green Tara
9 months ago
5

I have had a very positive experience here. My care worker was very empathic and kind. She was diligent about finding me the right care and services I needed. Most important she was kind and did not judge me.

Response from the owner10 months ago
We are so glad to hear about your positive experience at Daymark Recovery Services - Moore Center. Our team is dedicated to providing compassionate and nonjudgmental care to all of our clients. Thank you for sharing your feedback with us.
Megan Benotti
9 months ago
1

I've called here on different days to ask for help for my 13 yr old. Nobody answers the phone.i always got hung up on!! I'm gonna look for someplace else!!!

Response from the owner10 months ago
We apologize for the inconvenience you experienced when trying to reach us. We take customer service seriously and are sorry that we did not meet your expectations. We would appreciate the opportunity to address your concerns and provide the assistance you need. Please reach out to us at px@daymarkrecovery.org so we can assist you further.
Elisabeth Angel
11 months ago
5

Brandy&All of the Staff&Manager is Always Helpful&Kind&Professional&Caring&Thoughtfullness!!&I very highly recommend this place of Business!!&Thanks to All ofYou for All of theKindness&Professional&Helpful&Caring&ThoughtfullnessThat you Always do for AllOf the patient's!!&Thank you for Always Making my Heart Smile!!

Response from the owner11 months ago
Thank you, Paris, for your kind words and positive review of Daymark Recovery Services - Moore Center. We're thrilled to hear that our staff, including the manager, has been helpful, kind, professional, caring, and thoughtful. We appreciate your recommendation and are grateful for the opportunity to make a positive impact on our patients. Thank you for choosing us and for making our hearts smile!
John Williams
1 year ago
5

Response from the owner1 year ago
Thank you for your positive review! We appreciate your feedback and are glad to hear that you had a great experience with our services at Daymark Recovery Services - Moore Center. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (910) 295-6853.
Lauren Trevethan
1 year ago
1

Front desk staff is super rude and condescending. I'm always placed with a therapist that doesn't have my best interest in mind. I wouldn't recommend this place to my worst enemy. If you're having true crisis GO SOMEWHERE ELSE. They will treat you less than and you will feel unheard and unseen. They tell you that they can't "schedule you an appointment for your clinical assessment. It must be a walk in." Well have fun sitting there for 4 hours without anyone checking on you or making sure you are alright. I left this place after 3.5 hours of sitting because I had another appointment and I was the only patient in the waiting room for most of it. If you're going to run a mental health clinic for the underprivileged then you need to move with some kind of urgency. I was in a complete state of crisis and would've probably gotten more help if I drove myself to the emergency room. Don't waste your time. They have nice resources but very few people who work there are nice. And might I add once they start calling you they NEVER STOP. You want to blow up my phone and get me in the office but you won't ever get me seen. Honestly, someone needs to do something about this place. Some serious revisions are needed..

Response from the owner1 year ago
We apologize for the negative experience you had at Daymark Recovery Services - Moore Center. We take your feedback seriously and will address the issues you mentioned with our staff. Our goal is to provide quality care and support to all our patients, and we apologize if we fell short in your case. We appreciate your input and will work to make improvements. Thank you for bringing this to our attention. If you would like to be contacted about your experience, please email px@daymarkrecovery.org.
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