It was scary the whole process , some of the nurses were kind but other just came across as if they didn't want to deal with the patients. The room were not the cleanest and the sheets had holes and stains all over them. (This is probably a budgeting issue for the hospital t ...
About Dale Medical Center – New Day Psychiatric
Dale Medical Center is a mental health care facility and addiction recovery facility for adults in Ozark, Alabama. They provide inpatient care and specialize in the treatment of persons with mental illness and those with co-occurring addiction disorders. Their primary treatment modalities combine psychotherapy with evidence-based complementary care and recovery-focused life-skills training.
Dale Medical Center, in Ozark, Alabama, is a dual diagnosis and mental health care facility for adults. They offer inpatient care as well as specialized programming for seniors, young adults, persons with hearing impairments, and persons with co-occurring addiction and mental illness.
The inpatient program at Dale Medical Center allows clients to focus on their recovery in a highly structured and supportive environment. Clients receive mental health assessments, personalized treatment planning, and 24/7 clinical care. They also engage in intensive CBT-based and DBT-based individual, group, and family therapy. Evidence-based complementary therapies are also available, including nutrition therapy and experiential therapy.
Dale Medical Center prioritizes individualized care aligned with clients’ evolving needs. An array of ancillary services is available, including electroconvulsive therapy (ECT) for treatment-resistant depression and bipolar disorder. Clients may also participate in the nicotine replacement program. Aftercare planning and transitional support services are included to facilitate clients’ successful community and home reintegration.
Dale Medical Center accepts private insurance, military insurance, Medicare, Medicaid, self pay, and financing.
Facility Overview
89 Number of Available Beds
Latest Reviews
TO DALE MEDICAL: If you would like to discuss the situation, please send me an email in which we can discuss.Just got the itemized bill for my grandfather's hospitalization from 2023 (I'm his executrix and am settling his debts/estate). Did you know that getting your pulse/oxygen checked is 50 dollars?! And did you know it's 14.99 for a blood pressure cuff to be used on you. And don't forget, your mandatory covid test for 30 dollars.These folks nickled and dimed every tiny thing until the point the bill ballooned to 35k. My grandfather had no debt, just medical. Two separate ER visits where they released him in a day came out to be 35k. I could see 15-20k (not really though, because why are we paying this much to simply stay alive??).My grandfather shouldn't have even been signing any agreements without some sort of representative there with him as he had DOCUMENTED memory issues that impacted his day to day life. He didn't even remember GOING to the hospital, much less why he was getting bills from them. And since no one at the hospital contacted me, I wasn't able to offer support and make sure that the proper financial support was in place (I was listed as his medical power of attorney).And I just have to suck it up, sell everything left of his when he passed, and pay the bill. So that's what I did. There is nothing left of him. I couldn't even sell the house to my own family because no one could afford to buy it. And selling it was the only way we were going to be able to pay off his debts. It's insane to me that we're losing all of him from MEDICAL debt. Not irresponsibility or financial carelessness, but because insurance and medical facilities are a racket.
Response from the owner6 days ago
Thank you for providing your feedback and letting us know about this issue, Keri. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (334) 774-2601 and we'd be happy to help you out. Cheers, Dale Medical Center
Worse place to go to for help i went in with horrible stomach pain i was told at 14 weeks pregnant that my cervix was open with fluid issues I needed to have surgery to remove the baby ASAP if they can't do surgery to close the cervix but I had to go to UAB for help went to UAB and they saw nothing Dale medical was saying was wrong so thank God they did their own testing before removing my healthy baby I only had a stomach virus
Response from the owner6 days ago
Thank you for providing your feedback and letting us know about this issue, Danielle. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (334) 774-2601 and we'd be happy to help you out. Cheers, Dale Medical Center
To start my visit I went into the main entrance I was quickly met with help and great directions to the emergency department. I was quickly taken to the back with friendly care. They checked on me often. I had the flu so I had an awful headache they made sure I had water, medicine, if I wanted the chair up, or the lights off for my headache. The two nurses (one male and one female) were so attentive! And the doctor Nickolas bass was a straight shooter and explained everything well. The reviews/ratings may be bad but I couldn t ask for better!
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.8 / 10
Gallery
Location
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Contact Information
(334) 774-7352 
126 Hospital Avenue
Ozark, AL 36360
Get Help Now - 334-316-9774
Who Answers?
Who Answers?
Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount
