Cypress Creek Hospital

17750 Cali Drive
Houston TX, 77090

Cypress Creek Hospital TX 77090

About Cypress Creek Hospital

Cypress Creek Hospital is a licensed and accredited inpatient and outpatient behavioral health center in Houston, Texas. They offer adolescent and adult programs for substance use disorder and mental health, including dual diagnosis.

They accept most insurance plans, including TRICARE, Medicaid and Medicare. If you don’t have insurance, they’ll help you find other funding resources.

If you have an adolescent experiencing issues with substance abuse, they offer a special track for teens. There’s a highly structured inpatient program that focuses on crisis intervention. They have a full assessment and medication stabilization. There’s also a day treatment option for teens stable enough to be home at night but need more daytime structure.

The programs feature addiction education, individual and family therapy, and group therapy. You’ll also get parent education and a support group.

The adult program is for those 18 and older and offers an intensive care unit for those who need crisis intervention. You’ll also have the option of an inpatient or outpatient program, and there’s a program for those with a dual diagnosis, such as substance use disorder and depression or schizophrenia. Electroconvulsive therapy is also available if your depression is severe and not responsive to other treatments.

Some former patients offered that the inpatient program may be understaffed and communication may also be an issue. Others had a better experience.

Latest Reviews

Leopoldo Carvajal
1 week ago on Google
5
Melinda Campbell
1 week ago on Google
1
My husband was hospitalized from October 13-November 1. I brought him home, but he still clearly needed in-patient treatment. I took him back on November 5. They refused to accept him. I don t know why. He was saying that he needed surgery on his legs. On the way home, he dialed 411 and requested help for his wife because she is mental. I can assure you, there is nothing mental about me! Furthermore, while he was in there the first three weeks, somebody helped themself to his debit card in the amount of $82 to pay their Mint mobile bill. We were able to recover $50. This is the sorriest hospital I have ever seen!
Response from the owner1 week ago
Hi, Melinda. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your husband s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your husband to reach out to us directly by visiting http://www.cypresscreekhospital.com/contact-us/. Again, thank you.
Milyn
2 weeks ago on Google
5
I go here for ECT therapy and always have a good experience with the overall staff/nurses/doctors. From, Conner & Brenda, & Katie(RNS) are always so helpful and caring for the patients, as well as Chelsea, the LVN is so nice and always greeting us as well. Canisha, the technician, is very welcoming and is always ready to overachieve to a helping hand. Dr.E & Dr.Le, the anesthesiologists are so gentle and nice too. Dr.Venkatesh also plays a good part in staying on top of our mental health by staying involved with our status/well-being each visit. The transportation Driver, Damian for ECT is also very polite and stays on top of timely updates for my route/pick up times, and always arrives the time for pickup at the time he says he will. I have been hospitalized here a few times in the past and will choose this hospital over all other mental facilities in Houston if I had to be hospitalized again.
Response from the owner1 week ago
Your compliments and supportive comments are great to hear, Milyn! Thank you for your kind words and we hope you are doing well. Take care!

Location

Accepted Insurance

Cypress Creek Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. Emphasis is placed on skill building and development. This task-oriented program is our least restrictive level of care. Day and Evening programs to choose from.
aftercare iconAftercare Support
Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Electroconvulsive Therapy (ECT) is a procedure in which a small amount of electrical current is sent to the brain. This current induces a seizure that affects the entire brain, including the parts that control mood, appetite and sleep. ECT is an extremely effective form of treatment. It is often safer than no treatment at all.

Mental health and substance abuse issues affect every person in the family. That is one reason they take treatment seriously. They believe that family involvement is not only critical but a necessary part of the treatment process. Due to their commitment to the family, they offer family sessions with a licensed therapist and ongoing support groups open to families.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (281) 586-7600
Building icon

17750 Cali Drive
Houston TX, 77090

Edited by:
Courtney Myers, MS

Reviews of Cypress Creek Hospital

2.4/5 (303 reviews)
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Reviews

1

I was a patient there in late January 2009. I self admitted and went directly to a gentleman who was responsible for removing all my personal possessions. I had $500.00 in my wallet. he put it in a sealed plastic bag that had his initials and my initials with date and $500 . ... Read More

Reviewed on 6/4/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (302 reviews)
Leopoldo Carvajal
1 week ago
5

Melinda Campbell
1 week ago
1

My husband was hospitalized from October 13-November 1. I brought him home, but he still clearly needed in-patient treatment. I took him back on November 5. They refused to accept him. I don t know why. He was saying that he needed surgery on his legs. On the way home, he dialed 411 and requested help for his wife because she is mental. I can assure you, there is nothing mental about me! Furthermore, while he was in there the first three weeks, somebody helped themself to his debit card in the amount of $82 to pay their Mint mobile bill. We were able to recover $50. This is the sorriest hospital I have ever seen!

Response from the owner1 week ago
Hi, Melinda. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your husband s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your husband to reach out to us directly by visiting http://www.cypresscreekhospital.com/contact-us/. Again, thank you.
Milyn
2 weeks ago
5

I go here for ECT therapy and always have a good experience with the overall staff/nurses/doctors. From, Conner & Brenda, & Katie(RNS) are always so helpful and caring for the patients, as well as Chelsea, the LVN is so nice and always greeting us as well. Canisha, the technician, is very welcoming and is always ready to overachieve to a helping hand. Dr.E & Dr.Le, the anesthesiologists are so gentle and nice too. Dr.Venkatesh also plays a good part in staying on top of our mental health by staying involved with our status/well-being each visit. The transportation Driver, Damian for ECT is also very polite and stays on top of timely updates for my route/pick up times, and always arrives the time for pickup at the time he says he will. I have been hospitalized here a few times in the past and will choose this hospital over all other mental facilities in Houston if I had to be hospitalized again.

Response from the owner2 weeks ago
Your compliments and supportive comments are great to hear, Milyn! Thank you for your kind words and we hope you are doing well. Take care!
Chenoa Bailey
3 weeks ago
5

I have been to this hospital multiple obviously because they are a good hospital. they have a great outpatient also.This is a good hospital to go to they will help you with all your needs. The therapist and nurses are very nice and the technicians really care about their job. The food is good too.They have good doctors.

Response from the owner3 weeks ago
Hi, Chenoa. It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!
Nayirah Terrell
3 weeks ago
1

This was my first and last time to a mental facility! This was a horrific experience. I was misdiagnosed for one, then the Dr/ Medical Director told me to my face that if I requested to leave that he will deny the request and have me committed. I WAS VOLUNTARILY!!! He kept stating that I have a history of suicidal and homicidal behavior there is no history!On the positive note I met some really cool people and had a week off from work overall, if I needed to be in a facility I would definitely not go here again.I had a staff member yell at me like I was a child! If I react then I would have been in the wrong since I was considered unstable . I passed out have no clue why, no staff member came to check on me, hell the staff didn t even tell me that I passed out and no staff member notified my family on file!I still have no clue why I passed out. All I know is this place was more traumatic than helpfulNegative 1 stars

Response from the owner3 weeks ago
Hi, Nayirah. Thanks for taking the time to share this review. Could you please visit http://www.cypresscreekhospital.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
Daniel McKey
3 weeks ago
1

This place used to be okay at Best but like most mental health facilities unfortunately rely on repeat customers. However the policies from several years ago to now have made it even worse facility won't even tell you if they have an available bed over the phone expect you to drive to their location wherever you might be to be turned away at the door when they could just as easily tell you over the phone if they even have a bed available incredibly insensitive and quite honestly stupid business model . Didn't think it was possible for it to get worse than it was several years ago when they were still trying to promote electrco shock therapy to anyone with a good ppo, but I guess there's new depths they are sinking to. Gave them one star because at least they're consistent with being shitty

Response from the owner2 weeks ago
Hi, Daniel. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.cypresscreekhospital.com/contact-us/. We hope to hear from you soon.
Katina Young
1 month ago
5

Transportation is great, the driver is ready nice. He's prompted picking me up for Out patient.

Response from the owner1 month ago
Hello, Katina. Thanks for taking the time to leave us positive feedback! Have a great day!
Alex P
1 month ago
5

Thank you for saving my life! Special shout out to Flo RN nurse and Dr. Flowers

Response from the owner1 month ago
Thank you for your kind words, Alex! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
robert taylor
1 month ago
5

The staff there is some of the most caring people I ve ever meet

Response from the owner1 month ago
Thank you for your thoughtful comments, Robert! We are so glad that you found our staff to be supportive and friendly. We appreciate the kind words and we hope you are doing well!
Heather Steele
1 month ago
5

This hospital saved my life twice. Once on floor 3, and again on 6. Both times, I was assessed and medicated quickly, and supported during ADL s as I gained my appetite back and started getting comfortable in group therapy. There was a point where we all stopped talking about what brought us here, and looking towards the future instead Today, I m here for me . We got smoke breaks, outside time, limited books and cards to play games with the other residents. I was discharged with adequate prescriptions to last me until I could find my own doctors. 10 years later, and I m grateful I made it through. Now I m in nursing school, and I would be honored to do a rotation here someday. The staff sees such a range of patients and conditions, and I felt very safe here. Nobody enjoys having to get a flashlight shined into their face every 15 minutes, but they made up for it with jello.

Response from the owner1 month ago
Hi, Heather. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/CypressCreekHospital. Thank you again for sharing your thoughtful comments with us.
Julianna Lara
1 month ago
3

I was 13 and in here. Iwas terrified of the kids because they were always fighting, i do think i got a little better

Response from the owner1 month ago
Hi, Julianna. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting https://www.cypresscreekhospital.com/contact-us/. Thank you again.
Robert Smith
1 month ago
4

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