Cypress Creek Hospital

17750 Cali Drive Houston, TX 77090
DetoxInpatientOutpatient
Cypress Creek Hospital TX 77090

About Cypress Creek Hospital

Cypress Creek Hospital is a licensed and accredited inpatient and outpatient behavioral health center in Houston, Texas. They offer adolescent and adult programs for substance use disorder and mental health, including dual diagnosis.

They accept most insurance plans, including TRICARE, Medicaid and Medicare. If you don’t have insurance, they’ll help you find other funding resources.

If you have an adolescent experiencing issues with substance abuse, they offer a special track for teens. There’s a highly structured inpatient program that focuses on crisis intervention. They have a full assessment and medication stabilization. There’s also a day treatment option for teens stable enough to be home at night but need more daytime structure.

The programs feature addiction education, individual and family therapy, and group therapy. You’ll also get parent education and a support group.

The adult program is for those 18 and older and offers an intensive care unit for those who need crisis intervention. You’ll also have the option of an inpatient or outpatient program, and there’s a program for those with a dual diagnosis, such as substance use disorder and depression or schizophrenia. Electroconvulsive therapy is also available if your depression is severe and not responsive to other treatments.

Some former patients offered that the inpatient program may be understaffed and communication may also be an issue. Others had a better experience.

Latest Reviews

Bee Bee
1 week ago on Google
5
Best hospital you could possibly go too!The staff is fantastic,and I personally had a terrific experience along with some very awesome patients!This place has helped me grow up,and now I feel like the intelligent hard working good loving guy that I am;I also feel better mentally,physically,spiritually,and financially!Everything I came here to accomplish,I accomplished,between,my grief of parents,ADHD,anxiety,pain management,as well as medication management!Granted with that,the doctors,nurses,therapist,and techs are all truly gifted!Plus Dr.Venkentesh is the best Doctor ever!Dr.V is truly talented,for he s helped me heal in every way!Last,but not least,I love my Charge Nurse Aline,and she is beyond perfect!Thank you for helping me heal Cypress Creek Hospital! - Billy B
Response from the owner1 week ago
Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you are well!
Gilberto Ruiz
1 week ago on Google
1
Staff rude as hell.
Response from the owner1 week ago
Hello, Gilberto. We appreciate your feedback. We would like to get more details about this; please visit http://www.cypresscreekhospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Amber Grinnell
2 weeks ago on Google
1
My adolescent is currently in here for a mental health crisis. The front desk staff and nurses are outstanding. After that it goes down hill. The communication between us parents and the providers is almost non existent. Over the course of 10 days we have spoken to the physician once, a therapist once, and a financial person once. Calls to the patient care advocate and therapists go unreturned. The physicians and nurse practitioners do not communicate progress or discharge plans. We have no clue how our child is doing or when they are coming home. To say this is frustrating and scary is an understatement.
Response from the owner1 week ago
Hi, Amber. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. So that we can better assist you, please provide us with your child's full name and location in our facility by visiting https://www.cypresscreekhospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
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7.5 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. Emphasis is placed on skill building and development. This task-oriented program is our least restrictive level of care. Day and Evening programs to choose from.
aftercare iconAftercare Support
Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Electroconvulsive Therapy (ECT) is a procedure in which a small amount of electrical current is sent to the brain. This current induces a seizure that affects the entire brain, including the parts that control mood, appetite and sleep. ECT is an extremely effective form of treatment. It is often safer than no treatment at all.

Mental health and substance abuse issues affect every person in the family. That is one reason they take treatment seriously. They believe that family involvement is not only critical but a necessary part of the treatment process. Due to their commitment to the family, they offer family sessions with a licensed therapist and ongoing support groups open to families.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (281) 586-7600
Building icon

17750 Cali Drive
Houston TX, 77090

Fact checked and written by:
Susan Bertram, BA
Edited by:
Courtney Myers, MS

Reviews of Cypress Creek Hospital

2.5/5 (327 reviews)
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Reviews

1

I was a patient there in late January 2009. I self admitted and went directly to a gentleman who was responsible for removing all my personal possessions. I had $500.00 in my wallet. he put it in a sealed plastic bag that had his initials and my initials with date and $500 . ... Read More

Reviewed on 6/4/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (326 reviews)
Bee Bee
1 week ago
5

Best hospital you could possibly go too!The staff is fantastic,and I personally had a terrific experience along with some very awesome patients!This place has helped me grow up,and now I feel like the intelligent hard working good loving guy that I am;I also feel better mentally,physically,spiritually,and financially!Everything I came here to accomplish,I accomplished,between,my grief of parents,ADHD,anxiety,pain management,as well as medication management!Granted with that,the doctors,nurses,therapist,and techs are all truly gifted!Plus Dr.Venkentesh is the best Doctor ever!Dr.V is truly talented,for he s helped me heal in every way!Last,but not least,I love my Charge Nurse Aline,and she is beyond perfect!Thank you for helping me heal Cypress Creek Hospital! - Billy B

Response from the owner1 week ago
Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you are well!
Gilberto Ruiz
1 week ago
1

Staff rude as hell.

Response from the owner1 week ago
Hello, Gilberto. We appreciate your feedback. We would like to get more details about this; please visit http://www.cypresscreekhospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Jennita Oscar
1 week ago
5

Amber Grinnell
2 weeks ago
1

My adolescent is currently in here for a mental health crisis. The front desk staff and nurses are outstanding. After that it goes down hill. The communication between us parents and the providers is almost non existent. Over the course of 10 days we have spoken to the physician once, a therapist once, and a financial person once. Calls to the patient care advocate and therapists go unreturned. The physicians and nurse practitioners do not communicate progress or discharge plans. We have no clue how our child is doing or when they are coming home. To say this is frustrating and scary is an understatement.

Response from the owner2 weeks ago
Hi, Amber. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. So that we can better assist you, please provide us with your child's full name and location in our facility by visiting https://www.cypresscreekhospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Archanock
3 weeks ago
5

I met Michael Jackson in here and also I had this nurse named Dina who was the most beautiful woman I have ever seen wish I could ve got her Snapchat. But they got basketball courts and all that good stuff best hospital I been to fosho!

Response from the owner3 weeks ago
Thank you for your feedback!
Keesha Williams
4 weeks ago
2

Response from the owner4 weeks ago
Hello, Keesha. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.cypresscreekhospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Deborah Dills
4 weeks ago
1

I thought these hospitals were supposed to help people, but instead they treat the patients badly. No one helps them or talks to them. They jerked my son around by telling him he was going home on Wednesday per the discharge planner and my sons new group home owner who came to Cypress Creek Hospital only to be told he would go home the next day. That didn't happen either and now he has to stay over the weekend for no reason * except for the dr and hospital to get as much insurance money from his health insurance of 14 days.My son has been at Cypress Creek many times and liked it but he will now avoid this hospital like the plague.

Response from the owner1 month ago
Hi, Deborah . Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your son's concerns. So that we can better assist you, please provide us with your son s full name and location in our facility by visiting http://www.cypresscreekhospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Marlene Martinez
4 weeks ago
1

This place is absolutely horrible. This is not an environment that feels like behavior health but more like a prison or jail. You meet with a therapist for about 15 minutes. And the staff is completely dry and careless and they complain about their job. Do not send a family member here and if they re there or move them somewhere else. They even gave my family member the wrong information the wrong prescription someone else else s information.

Response from the owner4 weeks ago
Hello, Marlene. We appreciate your feedback. We would like to get more details about this; please visit http://www.cypresscreekhospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Mayra Lizarraga
1 month ago
5

Leopoldo Carvajal
1 month ago
5

Melinda Campbell
1 month ago
1

My husband was hospitalized from October 13-November 1. I brought him home, but he still clearly needed in-patient treatment. I took him back on November 5. They refused to accept him. I don t know why. He was saying that he needed surgery on his legs. On the way home, he dialed 411 and requested help for his wife because she is mental. I can assure you, there is nothing mental about me! Furthermore, while he was in there the first three weeks, somebody helped themself to his debit card in the amount of $82 to pay their Mint mobile bill. We were able to recover $50. This is the sorriest hospital I have ever seen!

Response from the owner1 month ago
Hi, Melinda. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your husband s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your husband to reach out to us directly by visiting http://www.cypresscreekhospital.com/contact-us/. Again, thank you.
Milyn
1 month ago
5

I go here for ECT therapy and always have a good experience with the overall staff/nurses/doctors. From, Conner & Brenda, & Katie(RNS) are always so helpful and caring for the patients, as well as Chelsea, the LVN is so nice and always greeting us as well. Canisha, the technician, is very welcoming and is always ready to overachieve to a helping hand. Dr.E & Dr.Le, the anesthesiologists are so gentle and nice too. Dr.Venkatesh also plays a good part in staying on top of our mental health by staying involved with our status/well-being each visit. The transportation Driver, Damian for ECT is also very polite and stays on top of timely updates for my route/pick up times, and always arrives the time for pickup at the time he says he will. I have been hospitalized here a few times in the past and will choose this hospital over all other mental facilities in Houston if I had to be hospitalized again.

Response from the owner1 month ago
Your compliments and supportive comments are great to hear, Milyn! Thank you for your kind words and we hope you are doing well. Take care!
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