Cumberland Hall Hospital

270 Walton Way Hopkinsville, KY 42240
DetoxInpatientOutpatient
Cumberland Hall Hospital KY 42240

About Cumberland Hall Hospital

Cumberland Hall Hospital is a medical facility in Hopkinsville, Kentucky. They provide inpatient addiction treatment and mental health care for adults and adolescents.

The adolescent addiction treatment program is for children that are aged 13 through 17. With the input of parents and family, the medical team helps your teen create an individualized recovery plan. This program uses the Seven Challenges model. Treatment is a combination of individual and group therapy and on-site school through the Christian County School District.

If you’re an adult attending treatment for substance use disorder you can expect a combination of relapse prevention and therapy groups and 12-step meetings. You can also expect family integration sessions, sober living skills groups, and recreational therapy.

What stands out about Cumberland Hall Hospital is that they have a number of specialized programs for the military population. They offer dual diagnosis treatment, crisis stabilization, a partial hospitalization program, and medical detox.

Some clients mentioned that treatment served them well and they are thankful for going. Other former clients mentioned they were afraid for their safety due to fighting inside the facility. They also mentioned the programming lacked structure.

Latest Reviews

David Rogers
1 week ago on Google
1
The place was fairly clean. Some of staff was decent. Some good some were horrible. The food was decent. The beds and rooms were horrible. The meetings were all the same thing , over and over.They never even tried to personally help me, it was very humiliating, and belittling. a form of ignore him, he is in detox. I WAS NOT in detox. hustled between different so called drs, to have a word with them standing up in a meeting room or here come in here really quick, a different money hungry quack daily... The guards stayed on their phones and acted like you were on death row for a crime... IT WAS PURE HELL... ITS all fun and games until the door is LOCKED behind you then the gloves come off and you are treated sub human standards... ITS A CRIME the way they treat the resident's... FIGHTS, ONE always talking, one so called employee comes in and gives you their little spill while they are on their cell phones or laughing at you, ITS A SADLY AND POURLY RAN MONEY PIT OF A CIRCUIS I did check myself out and I'm doing great.
Response from the owner10 months ago
Hello, David. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.cumberlandhallhospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Elley Anderson
1 week ago on Google
4
We had to make the unfortunate decision to hospitalize our young child due to extreme aggression and outbursts. Dr Wilson and his team were phenomenal. He called us at all hours to discuss treatment and how to proceed. He took into account our thoughts and feelings on how to handle things. He also helped us understand how certain meds worked and helped us to make the best informed decision possible. The nurses and techs were generally pretty awesome and explained behaviors, restraints, and so on. My biggest complaints were that the phone policies were unclear at first, it was sometimes difficult to get a hold of the nurse who was taking care of our kid and the phone would ring endlessly, and my biggest complaint was that I had to really keep track of medications and inform each shift of changes. There could be better communication regarding changes in medications. Also, when the child initially was admitted, I was very clear about when meds were taken but when I called the next day it turned out the nurses had input the wrong information and was giving our kid meds that would make him very tired (and normally given at night) in the morning. The medication is issue is why I gave 4 stars as opposed to 5.Overall, I would recommend this place if you are in dire need of help for your child. It is obviously not preferred to send away your kid. My biggest piece of advice is to call, call, call and ADVOCATE. Ask questions and stay curious about the treatment plan.
Response from the owner3 days ago
Hi, Elley. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://www.cumberlandhallhospital.com/contact-us/. We hope to hear from you soon.
Katelyn Shelton
1 week ago on Google
5
My son has been here 6 times since August 2022 and I don t have one single complaint. They are compassionate and caring. They communicate well and they easy your worries.
Response from the owner3 days ago
Hello, Katelyn. So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Location

Accepted Insurance

Cumberland Hall Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Cenpatico

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Rehab aftercare programs ensure clients' access to continuing care after the completion of intensive inpatient treatment. Outpatient care is often considered a component of drug rehab aftercare, but most clients continue to receive support services after being discharged from formal treatment. Service portfolios are customized to clients' unique and evolving needs and are often designed in collaboration with clients' case managers and care teams. Peer coaching, career counseling, relapse prevention, and 12 step program induction are standard.
partial-hospitalization iconPartial Hospitalization Program
Often beneficial for individuals who don't require 24-hour supervision, a partial hospitalization program (PHP) can be an alternative to inpatient rehab or a transitional option. PHP treatment typically involves 6 to 8 hours of treatment per day, up to 5 days a week for an average of 90 days. PHP treatment often includes relapse prevention strategies, medication management, and other behavioral therapy interventions. While the cost of a partial hospitalization program can vary, it is often covered by insurance.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
24-hour icon24-Hour Clinical Care
Intensive levels of rehab involve 24-hour clinical care in Kentucky. This level of care is for those who have severe substance use disorders and need medical stabilization. Drug dependency can cause extreme withdrawal symptoms when the drug use stops, so this supervised care is necessary to treat those symptoms. Treatment involves 24-hour medical care, counseling, and medications.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Kentucky often starts with detox, then includes inpatient or outpatient treatment, and continues with aftercare support. Specific methods used during each of these phases varies, but often include individual and group counseling, medication, and recreational therapies.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Jessica Estes

CEO

Walter E. Wilson

Chief Medical Officer

Sara Piercy

Chief Nursing Officer

Jessica Latham

CFO

Katie Wilson

Director of Admissions

Mary Holder

Director of Health Information Management

Steven Riousx

Director of Human Resources

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (270) 886-1919
Building icon

270 Walton Way
Hopkinsville, KY 42240

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner

Reviews of Cumberland Hall Hospital

2.48/5 (172 reviews)
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Reviews

1

This place was hell for me! The staff don’t care and I witnessed a girl being violently restrained for no reason. I still get flashbacks to this place, it traumatized me and has caused me more problems than good. The only thing good this hell hole did for me was send me to ... Read More

Reviewed on 8/29/2019
2

This place is absolutely terrible. The food is awful the staff is always happy but they have to improve more the service client .

Reviewed on 3/1/2019
4.5

The staff is a little underhired for the time, but all were respectful, kind, and tended to my personal needs. Just because you were detoxing or going through a tough time and didn't get everything you wanted does not make the facility ineffective. I trusted and still would ... Read More

Reviewed on 2/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (167 reviews)
David Rogers
1 week ago
1

The place was fairly clean. Some of staff was decent. Some good some were horrible. The food was decent. The beds and rooms were horrible. The meetings were all the same thing , over and over.They never even tried to personally help me, it was very humiliating, and belittling. a form of ignore him, he is in detox. I WAS NOT in detox. hustled between different so called drs, to have a word with them standing up in a meeting room or here come in here really quick, a different money hungry quack daily... The guards stayed on their phones and acted like you were on death row for a crime... IT WAS PURE HELL... ITS all fun and games until the door is LOCKED behind you then the gloves come off and you are treated sub human standards... ITS A CRIME the way they treat the resident's... FIGHTS, ONE always talking, one so called employee comes in and gives you their little spill while they are on their cell phones or laughing at you, ITS A SADLY AND POURLY RAN MONEY PIT OF A CIRCUIS I did check myself out and I'm doing great.

Response from the owner11 months ago
Hello, David. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.cumberlandhallhospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Elley Anderson
1 week ago
4

We had to make the unfortunate decision to hospitalize our young child due to extreme aggression and outbursts. Dr Wilson and his team were phenomenal. He called us at all hours to discuss treatment and how to proceed. He took into account our thoughts and feelings on how to handle things. He also helped us understand how certain meds worked and helped us to make the best informed decision possible. The nurses and techs were generally pretty awesome and explained behaviors, restraints, and so on. My biggest complaints were that the phone policies were unclear at first, it was sometimes difficult to get a hold of the nurse who was taking care of our kid and the phone would ring endlessly, and my biggest complaint was that I had to really keep track of medications and inform each shift of changes. There could be better communication regarding changes in medications. Also, when the child initially was admitted, I was very clear about when meds were taken but when I called the next day it turned out the nurses had input the wrong information and was giving our kid meds that would make him very tired (and normally given at night) in the morning. The medication is issue is why I gave 4 stars as opposed to 5.Overall, I would recommend this place if you are in dire need of help for your child. It is obviously not preferred to send away your kid. My biggest piece of advice is to call, call, call and ADVOCATE. Ask questions and stay curious about the treatment plan.

Response from the owner1 week ago
Hi, Elley. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://www.cumberlandhallhospital.com/contact-us/. We hope to hear from you soon.
Katelyn Shelton
1 week ago
5

My son has been here 6 times since August 2022 and I don t have one single complaint. They are compassionate and caring. They communicate well and they easy your worries.

Response from the owner1 week ago
Hello, Katelyn. So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
kiki
1 week ago
4

I think almost of the bad reviews are from people who don t realize that not everyone in a mental hospital is there bc they re depressed or suicidal. there WILL be at least 1 crazy or obnoxious person. and about the crying the whole time ur there, i mean if you were admitted without free will, of course ur gonna cry. nobody wants to be locked up in a foreign place with no access to the outside world except on call days & thru windows. i bawled my eyes out my first night.anyway for the review on my actual experience. and i m starting with the bad stuff btw. I came here July 2024 and was in the adolescent section (like 13-17) my experience was pretty good & I actually had FUN believe it or not. intake took forever & the intake room is FREEZING. idk if it s bc it was summer because tbh the ENTIRE unit is freezing cold. also the beds are HARD. when you get out, you ll sleep 10x better than you ever have after having to sleep on them rock hard beds. one of the lunch ladies listening skills & management with diabetes is horrible. I don t have diabetes but one girl did while I was there, and this one lunch lady was literally screaming at her asking how many carbs she s allowed to have even tho she repeatedly said she didn t know. (the techs would usually let her eat what she wanted (with moderation ofc) & then would give her insulin to level it out). it pissed me off so bad man.. there was also this one male tech who came to the girls side to ask our tech a question & out of nowhere pointed at one of the girls & told her she needed to put a bra on. mind you, NONE OF US wore bras, but i guess her nips were more visible? either way a grown ass man commenting on a minors chest was weird asf and he did apologize for it after our tech told him it pissed ALL of us off, and he kinda just avoided us after that. and on my last like 2-3 days, there was this girl in the rainbow group (under 13) who was mad bc one of the other rainbow girls got switched to adolescents but she didn t. & when i tell yall this ho was banging her head on the wall & just being obnoxious omfggg .those were the main bad parts, everything else was fine. except the food. the food was beyond fine. they feed you GOOD AS HELL. it s been almost 5 months and i m STILL reminiscing the damn FOOD. the girls i was with were super nice to me and i still think about them so much. literally the sweetest souls ever. the boys were pretty cool too, but there was this one dude who was a crashout and broke the glass door that leads outside in the girls group room. he got put on unit restriction for a day & the same day he got off it, he fought 2 other dudes during lunch. it took 5 techs to pin him down & he got put in unit restriction again until his discharge which was only like a day or 2. so with people saying the techs don t really help..idk who they had but my techs were good. especially this one tech, casey, i love her so much. if you ever meet her there, she will literally change you. she gives that tough motherly love and will 100% call you out on your wrongs, but will still nurture and give the kindest words of support. i literally bawled my eyes out when leaving because this was the closest i had felt with a group of strangers id only known for 6 days. now, as for my actual treatment i honestly didn t even need to be admitted in the first place because i was in remission for a while and that one outburst somehow got me sent here, so there was nothing to rlly treat. i m sure the therapist and psychiatrist noticed that, though, i guess while talking about some experiences the psychiatrist determined I have anxiety and prescribed me 10mg Prozac. I personally feel like he threw me on medication WAYY too fast because I wasn t there for long and my entire reasoning was just one outburst, not constant attitudes or behaviors.Either way to sum it up, my experience was like 7.5/10. longest 6 days of my life tho. I gained more empathy for people, insight on diabetes, and overall so much more patience. i might get an internship here ngl just 4 the food

Response from the owner1 week ago
Hello, Kiki. Thank you for your feedback. We would appreciate the opportunity to speak with you further about some of the concerns you've mentioned. At your convenience, please provide us with your contact information by visiting http://www.cumberlandhallhospital.com/contact-us/. We hope to hear from you soon. Thank you again.
Jenifer Winders
1 week ago
1

I would rate it as zero if that is an option. Staff is rude to people already depressed. ABSOLUTELY NOT

Response from the owner1 week ago
Hi, Jenifer. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.cumberlandhallhospital.com/contact-us/. Again, thank you.
Valerie Buchanan
1 month ago
1

yall there s only one person at this hospital that i liked, and that was mrs ashley.

Response from the owner1 month ago
Hello, Valerie. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.cumberlandhallhospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Debra Baker
1 month ago
4

This place really helped me. Thank y'all!

Response from the owner1 month ago
Hi, Debra. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Franky Galloway
1 month ago
1

If idiots could fly, this place would be an airport

Response from the owner1 month ago
Hi, Franky. Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.cumberlandhallhospital.com/contact-us/. Thank you again.
amy gilbert
1 month ago
3

Intake took 4 hours, daughter agitated due to long wait. Only her and one other girl being admitted . Don t feel like Docs and therapist really are helping as much as we hoped. No individual work , daughter says it s like a vacation.

Response from the owner1 month ago
Hello, Amy. Thank you for your feedback. We would appreciate the opportunity to speak with you further about some of the concerns you've mentioned. At your convenience, please provide us with your contact information by visiting http://www.cumberlandhallhospital.com/contact-us/. We hope to hear from you soon. Thank you again.
Billie Ogle
1 month ago
1

My child had a bad experience here. He was touched by another patient and nothing done about it.They threw away personal clothing and his shoes disappeared. I'm out money and they really didn't do anything that a closer facility could have done. I will never send my child back.

Response from the owner1 month ago
Hi, Billie. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.cumberlandhallhospital.com/contact-us/. Thank you again.
Rusty Morris
2 months ago
4

Cumberland Hall has always helped me when I'm experiencing a crisis. Some of the nurses are kind and helpful and some are rude and act like your bothering them when you ask them for something. One thing that I don't like is that you see your doctor on a computer screen instead of in person. Some of the staff that really care and do a good job are Holly, Leo and Dr. Vemula

Response from the owner2 months ago
Hi, Rusty. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://www.cumberlandhallhospital.com/contact-us/. We hope to hear from you soon.
Robert Chapman
2 months ago
1

Response from the owner2 months ago
Hello, Robert. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.cumberlandhallhospital.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
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