Crouse Hospital

About Crouse Hospital

This hospital offers addiction consult services and inpatient detox services for adults.

This is for individuals who require medical withdrawal from alcohol. A team of healthcare professionals will provide individual therapy and introduce withdrawal treatment. Working closely with your counselor, a discharge plan will be made, and referrals to more drug rehab as needed.

Addiction consult services are available for people who have been admitted to the hospital for other reasons such as withdrawal management. ACS shares referrals, treatment facilities, and follow-up services as needed. When appropriate a bed-to-bed transfer to an inpatient addiction treatment program can be made.

Crouse Hospital works with most insurance plans including Medicare and Medicaid. Verify your coverage and out-of-network benefits directly with your provider.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6.8 / 10

Gallery

Crouse Hospital - Irving Avenue NY 13210

The facilities at Crouse Hospital - Irving Avenue in Syracuse, NY 1

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Inpatient rehabs provide a space for clients to focus exclusively on their recovery while receiving intensive supervision and support. Inpatient treatment centers provide housing and food and most offer round-the-clock clinical care. Their primary treatment modalities typically consist of addiction counseling using various psychotherapeutic methods, including CBT, DBT, RBT, and motivational interviewing. Many rehabs also provide specialized services for clients with co-occurring addiction and mental illness. Recovery-focused life skills training and holistic therapies are other common services.

Aftercare Support

Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.

12-Step

Participants in 12 step programs maintain access to community-based peer support, which is the programs' primary treatment modality. 12 step recovery combines personal growth with paper coaching. Participants regularly attend group meetings, which are free, anonymous, open to the public, and available multiple times per day in most communities. They are also mentored by self-selected sponsors who guide them through the steps of recovery. Age and gender specific and other specialized formats are common.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Equine Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

You can participate in couples therapy to focus on a specific problem in your relationship or for general strengthening of the relationship. This therapy aims to help you improve communication, address conflict, and grow in affection for one another.

Family therapy helps individual members of the family unit navigate the complexities of addiction. Therapists provide you with the tools you need to improve communication skills and conflict resolution. When families work together, they can support their loved one's recovery and help to restore balance and harmony within the household.

The philosophy behind experiential therapy is that your behavior is guided by your perception. This therapy allows you to express yourself creatively, which reveals how you perceive events. Your therapist will guide you through the exploration of your emotions to release negative ones and experience positive ones.

Amenities

Private Setting

Contact Information

(315) 470-7111

Website

736 Irving Avenue
Syracuse, NY 13210

Get Help Now - 607-258-5947

Reviews of Crouse Hospital

3.1/5 (314 reviews)

137

134

Google Reviews

3.1 (314 reviews)

Thomas Komuda

4 weeks ago

I had a possible stroke. ER was outstanding MRI & CT scan performed within 20 minutes. And then refused to give me the results. Spent three days in the ER on a stretcher. My back still hurts Transferred to 4th floor. The nurses were so overwhelmed that I didn't exist anymore. Total lack of humanity or compassion. I respect the staff for the attempt. They are completely overwhelmed. the human touch was non existent. Except for the few select RN's miss Lindsay and miss bayleigh White. Very busy and overworked. found time to speak to me. In conclusion the Dr believes he knows more about me in 30 seconds from a book compared to my 52 years of life. Good luck. Hey silver spoon, I dare you to come walk a mile in my shoes.

Brian meyers

As for the hospital itself. The nurses and doctors are really nice. Never had a problem. Seem like they know what they are doing. My only complaint the security guard. We were bringing our mother to the hospital. We went in to get checked in. The one security guard was really rude and acting very intimidating toward myself , my wife and my sister in law. Would not allow all of us to go in the waiting room. The security could not even walk up to the window so we could hear what he was saying. But yet walked to the doors like they were going to come at us. This is not the first time when I have gone to crouse and seen this one security guard being rude and nasty to other patients or people going into the hospital to visit their family members. They need better security officers. No reason for the attitude.

Kari Ingersoll

1 month ago

Took my dad there due to severe cellulitis in his hand. He was seen right away in the ER and the MD decided to admit him. He then spent the next 18 hours in the ER hallway. It took 2 phone calls by me and several requests by daughter to even get updates as to when he would get a room and to even give him a little bit of privacy. My daughter also asked for a CPAP for him and I made 2 more phone calls to try to get a CPAP for him. When he did get a room he was there for a few days and got discharged. The MD who discharged him did write the prescription for the correct number of antibiotic pills. Fortunately, I was able to get him an appointment with his MD the next day and he was able to correct that situation.This was NOT high quality care, it bordered on neglect.

Mary R

Brought my Mom here and all they were interested in was pushing her out the door. She is 93 so they don't want to waste their time. She was in the ER 3 days and never saw a neurologist, which is why we went to the ER in the first place... otherwise we could have gotten the same care at a prompt care.

Lydia Bojlevski

Horrible experience never again will I go to Crouse 1 and done.

Alyssa Preuss

I'm going to make short. I got double billed for a breathing treatment and was even told by the billing department oops sorry about that but here's the dispute line so they can fix it for you. Had to leave a message for them. Didn't get a call back for almost a week or so and then she says nope we billed you correctly. I explained to her that I only had one breathing treatment and then she explained well there must have been 2 types of medicine with the one breathing treatment to which I replied well the nurse only told me I was getting albuterol. At this point I asked for an itemized bill showing what medicine they put in. Just got said bill emailed to me (almost 2 weeks or so later) and what a shocker, no explanation of what medicine they put in. I then call back and the switchboard doesn't have the ability to put me through to the dispute line so she puts me through to the billing department which doesn't answer. So now I had to leave a message for the billing Department just so that they can call me back to get me through to the dispute line again. I'm sure I'll have to leave another message with them as well. Worst customer experience ever. Not to mention I waited 6 hours in the emergency room to only speak with a doctor for 5 min. What a joke of a hospital.

Niba Synomo

Janice Young

Everyone was friendly and efficient. We were from out of town so tech in the radiology/ nuclear med dept. (Amanda) gave us directions to places to eat since we had to return in 3 hours to finish the test. She also was interested in where we went and what we did in the interval!

Adrianna Johnson

Receptionist was very rude, I called with a simple yes or no question and she was actually mean to me!! Do people not use yes ma am no ma am anymore or am I the only one I m 26years old and even the Older generation doesn t even use it this world scares me

Samantha Smith

2 months ago

My mother was transferred here with a GI bleed. She had been here 2 days and they still had no diagnosis and no medical care plan and had done NOTHING for her. They were putting her on a liquid diet, they only supplied her 1 meal in 2 days. The doctor was rude and only came in ONCE in 36 hours to see her. No explanation of what was going on with her. Requested to be discharged, I was blown away by the lack of care at this hospital.

commit arson with arson :3

horrible people, they dont care about your loved ones just money

Kerry Oliver

Worst hospital ever.Staff fought and then walked out. Leaving a more shortage of staffing on top of being short staffed.Staff shortage to a point the nursey was "shut down".A nurse laughed at my response to a private situation, mind you this was not my first delivery! First situation!The Dr. didn't know my case, yet I was in your care! Very unsettling experience. I would never ever EVER choose this hospital. Nor recommend to anyone.There were some good people, but over all care was not what it should have been by any means. Very disappointed.

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