Crossroads of Asheville, NC

6 Roberts Road
Suite 103
Asheville, NC 28803

Crossroads of Asheville NC 28803

About Crossroads of Asheville, NC

During MAT, FDA-approved medications are combined with mental health counseling to help individuals address the mental, physical, and emotional aspects of addiction. The medications mitigate withdrawal symptoms and reduce cravings, which increase the likelihood of a successful recovery.

Crossroads provides outpatient counseling services to support MAT. The mental health component of this program allows individuals to learn new skills and tools for recovery while simultaneously addressing the reasons for substance use and any underlying mental health concerns.

Crossroads Treatment Center may accept a variety of insurance plans, such as Cigna, Humana, Blue Cross Blue Shield, Aetna, Amerigroup, Ambetter, United Healthcare, and more. Insurance plans vary, so be sure to verify coverage information and out of network benefits with the insurer.

Latest Reviews

chris james
5 months ago on Google
4
I am grateful for this place, because they've helped me get clean and stay clean. They have great counselor's, And the women that dose you are patient, and kind especially in times having to deal with ppl that are cranky or feeling sick. They have lots of rules but as long as you follow them and act right you should be fine!! I have been there for a few years and at a high level so I dont have to come but once every two weeks. This could be possible for you as long as your attendance is good, you follow rules, and pass your drug screens. Doing all this and of course acting right should make it possible for you get all of the benefits this place has to offer!!
Response from the owner1 year ago
Hi, Chris. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Tina Husted
6 months ago on Google
5
Everyone is kind and is truly there to help in any way.
Response from the owner1 week ago
Hi, Tina. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Karen Wardrop
6 months ago on Google
4
This place is great so far. The counselors are kind and understanding and go above and beyond!
Response from the owner8 months ago
Thank you for taking the time to rate us! We always hope to leave a positive impact.

Location

Accepted Insurance

Crossroads of Asheville, NC works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.
aftercare iconAftercare Support
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
heart-hands iconIntervention Services
Intervention services can provide customized interventions tailored to the needs of the individual and family. An intervention specialist can design and conduct a drug intervention in North Carolina that encourages the individual to enter treatment in a non-coercive manner. The specialist will meet with the family to plan the intervention, then provide expert insights to guide the process and appropriate follow-up care.
partial-hospitalization iconPartial Hospitalization Program
Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
postpartum-program thumbnail image
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Counseling that applies dialectical behavior therapy teaches you coping skills to apply to your daily life. The focus is on intense emotions and developing coping mechanisms to manage them. Therapy sessions are a series of teaching lessons that help you develop these coping skills.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

You usually develop a strong bond with your therapist during individual therapy sessions. This helps you explore the underlying causes of your substance use in a safe and nonjudgmental environment. Therapists help you develop effective coping strategies you can use in the community and improve your self awareness so you understand your addiction triggers.

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (800) 805-6989
Building icon

6 Roberts Road
Suite 103
Asheville, NC 28803

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Anna Spooner

Reviews of Crossroads of Asheville, NC

4.08/5 (138 reviews)
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Reviews

1

I am not a Patient Here, But From what i have Witnessed Daily from a 3rd persons perspective That Gives rides to a Patient 7 days a week, That this Facility is very Unorganized as well as Very unprofessional, Often times While I wait in my car in their parking lot, I have C ... Read More

Reviewed on 4/2/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (137 reviews)
chris james
5 months ago
4

I am grateful for this place, because they've helped me get clean and stay clean. They have great counselor's, And the women that dose you are patient, and kind especially in times having to deal with ppl that are cranky or feeling sick. They have lots of rules but as long as you follow them and act right you should be fine!! I have been there for a few years and at a high level so I dont have to come but once every two weeks. This could be possible for you as long as your attendance is good, you follow rules, and pass your drug screens. Doing all this and of course acting right should make it possible for you get all of the benefits this place has to offer!!

Response from the owner2 years ago
Hi, Chris. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Tina Husted
6 months ago
5

Everyone is kind and is truly there to help in any way.

Response from the owner1 year ago
Hi, Tina. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Karen Wardrop
6 months ago
4

This place is great so far. The counselors are kind and understanding and go above and beyond!

Response from the owner9 months ago
Thank you for taking the time to rate us! We always hope to leave a positive impact.
James Moffitt
7 months ago
4

Response from the owner7 months ago
Thank you so much for your review! We're proud to make a positive impact.
The Nightmare Family
7 months ago
5

For the miracles they make with the little they have is truly amazing thing to be a part of. People don't know how honest and straight to point I'm being when I say this place gave me my life back. Not only that but a new attitude for life. Before them I only thought death was my escape from addiction after 20 years. But nah no matter how broken beat up I felt this place gave me a sense I matter. I've not felt that in years. Sobriety is possible, if you believe in it. Miracles do happen. October 2024 is 3 years, all thanks to you guys. My family says thank you, my kids say thank you and I most definitely wanna say thank you. #soberlife

Response from the owner7 months ago
Thank you so much for your review! We're proud to make a positive difference in your life.
Aspen Aspen
7 months ago
5

I go to Ashville office i am super thankful for all of the staff. They treat you like a human, not a number.

Response from the owner1 year ago
Hi, Aspen. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
anthony coffey
7 months ago
5

This place is absolutely great ! Everyone is super nice with an obsession to help you get better. I highly recommend this group if you're serious about getting well.

Response from the owner7 months ago
Thank you for taking the time to rate us! We always hope to leave a positive impact.
Bohhy Chandler
7 months ago
5

Response from the owner7 months ago
Your review helps others find the care they need. Thank you!
Linda Sain
8 months ago
5

Response from the owner8 months ago
Thank you so much for your review! We're proud to make a positive impact.
Karen Wardrop
9 months ago
4

The staff is very understanding at this facility and the treatment is helping. I would have given five stars except for their policy on snow days. There needs to be a better notification system in place such as a mass text advising if closings

Response from the owner9 months ago
We truly appreciate this review. We ll be sure to share with our team!
Cheryl Webb
10 months ago
5

Positive and definitely a life changing experince

Response from the owner10 months ago
Hi, Cheryl. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Samuel Chamberlain
10 months ago
5

Great treatment service with very friendly service that treat you like family and with respect!! I absolutely love the staff with there kindness and they take the time to help you out in any way that you may need. Just a great place to go and be a part of. Everyone is so great and always willing to help and care for each and everyone of their patients they take care of. Thank you for all you do CTC!!!

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