Crossroads

71 US-1, Suite E Scarborough, ME 04074
DetoxInpatientOutpatient
Crossroads ME 4074

About Crossroads

Crossroads, located in Scarborough, Maine is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at Crossroads include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and accessible addiction treatment using sign language and adapted communication methods.

Patients at Crossroads will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment. For recreation, patients can use the yoga studio to work on active mindfulness and improve flexibility, unwind in the rec room after a lengthy day of therapy, or use the acupuncture room to support holistic recovery.

Crossroads has received accreditations from The NAATP, CARF, LegitScript, and the state of Maine.

Latest Reviews

Jessica Meehan
1 month ago on Google
5
I have been so grateful for the Crossroads organization s empathic values. As a clinical intern and LADC who has worked in several local treatment centers, I most appreciate the company s adherence to ethical practices. Know that every employee, in every department, cares about our clients and prioritizes best practices. Treatment is HARD. Some people are ready for change, some are not. Crossroads is here for wherever you are in your journey.
Quinn Duggan
1 month ago on Google
5
This program has been an eye opening and amazing experience for me. I am thankful I found a place who supports and helps the recovery process with SUD and ED. For anyone who is looking for help I would totally reach out to this program.
Carol West
1 month ago on Google
5
I have been a PCC at crossroads since May 2021. This is a retirement job for me which I thoroughly enjoy. I have worked per diem, full time and part time I over my three years here. There are always trainings happening and people to answer any questions that may arise. One of my favorite parts of being here is teaching clients new skills to take home with them such as knitting, cross stitch and various craft projects.
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8.4 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Crossroads’ IOP for women is a structured group therapy option that provides substance abuse treatment either 3, 4 or 5 days per week at 3 hours a day on-site with direct contact with and access to licensed clinicians. Gender-specific treatment issues are explored in this women-only IOP with an emphasis on addiction education, co-occurring mental health issues, coping skills, relapse prevention and the necessary tools for recovery.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
medically-assisted-detox iconMedically Assisted Detox
Medical detox is the process of removing addictive substances from your body while under medical supervision. Quitting alcohol and drugs on your own can cause uncomfortable and even dangerous side effects. In a medically supervised detox, licensed medical professionals monitor you 24/7 to help keep you as safe and comfortable as possible. The process is highly individualized to fit your specific needs, but the medical detox generally takes 5-7 days.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Maine is the process of helping someone learn how to live without the use of substances. Professional staff provide treatment to address the various issues of addiction. Methods often involve medication, counseling, and evidence-based therapies.

When both addiction and mental health issues occur together, it is known as a dual diagnosis or co-occurring disorders. Clients with co-occurring disorders who enter treatment for addiction should ensure that they have access to mental health treatment programs as well. Treating both conditions simultaneously can allow for more effective recovery. Individuals gain a better understanding of how their depression, trauma, anxiety, grief, or other issues impact their substance use and vice versa. Mental health care is also essential for recovery to promote a positive outlook, enhanced motivation, increased accountability, and relapse prevention.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Crossroads believes that focusing on the client’s family as a whole must be a part of someone’s recovery journey. In treatment, women will develop a better understanding of their relationships with family members. Family therapy with the client, her or his family supports and the clinician is part of the treatment program. In addition, after working with each client to identify family supports, Crossroads reaches out to those supports to provide information about the program and the recovery process.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life. Individual counseling allows clients to focus more closely on personal issues they may be struggling with that are not fully explored in a group setting.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • spa2 iconYoga Studio
  • private-room iconPrivate Rooms

Accreditations

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 153

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

LegitScript has reviewed Crossroads as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Maine

Contact Information

Phone icon (207) 773-9931
Building icon

71 US-1
Suite E
Scarborough ME, 04074

Reviews of Crossroads

3.36/5 (30 reviews)
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Reviews

5

Getting help can be a scary at first, but that is just what you need. I stepped on a long road to recovery but the staff made me feel as part of a big purpose I must endure

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (29 reviews)
Jessica Meehan
1 month ago
5

I have been so grateful for the Crossroads organization s empathic values. As a clinical intern and LADC who has worked in several local treatment centers, I most appreciate the company s adherence to ethical practices. Know that every employee, in every department, cares about our clients and prioritizes best practices. Treatment is HARD. Some people are ready for change, some are not. Crossroads is here for wherever you are in your journey.

Quinn Duggan
1 month ago
5

This program has been an eye opening and amazing experience for me. I am thankful I found a place who supports and helps the recovery process with SUD and ED. For anyone who is looking for help I would totally reach out to this program.

Carol West
1 month ago
5

I have been a PCC at crossroads since May 2021. This is a retirement job for me which I thoroughly enjoy. I have worked per diem, full time and part time I over my three years here. There are always trainings happening and people to answer any questions that may arise. One of my favorite parts of being here is teaching clients new skills to take home with them such as knitting, cross stitch and various craft projects.

Annetta Leo
1 month ago
5

Crossroads has been the beginning to my new life. They have shown me a different way to live and many coping skills that I can use for my future they are put in great efforts to make sure I will be ready to leave and they have coordinate a safe place for me to go as well as making me feel completely safe while I ve been here The staff have been understanding and care about our needs

Sam Alexander
1 month ago
5

I have worked at Crossroads for almost three years and I cannot speak highly enough about this organization, the women we serve and the mission. Crossroads has the only residential eating disorder program in the state of Maine, they support pregnant women with active substance use at any stage of their pregnancy and they hold themselves to CARF accreditation standards. The teams are knowledgeable, compassionate, nonjudgmental and friendly!

Kris Fraser
1 month ago
5

This facility was very helpful in my recover to a better life. The clinician s are so friendly and supportive it felt nice to know I was in a place where people genuinely cared about my health my feelings and most of all my future.

Loretta Redden
1 month ago
4

When at Crossroads the staff were welcoming, the place was clean and the clinicians were amazing!! When I felt I needed any support I got the help from the clinicians to what the next step should/would be. I personally needed to return because I needed a bit more support but they were there and just as welcoming

Jillian Murray
1 month ago
1

Christena Dillon
1 month ago
1

Marina Douglas
2 months ago
1

Posted a while ago about my experience here, which was by far my worst eating disorder treatment in my years of seeking help. Perhaps it s better as a substance use treatment? I can t say. My edit to add is this: I submitted a complaint to Medicare/ Medicaid about my care here. They were found to be fault. No follow up was offered so I don t know what came of this subsequently. I just hope to spare other ED clients my nightmare. Go to Walden in Dedham, MA if looking for inpatient or residential. Go to the New England Eating Disorder program for day program in Maine. It stinks there are not more options. Just. Do. Not. Go. Here. Stay strong ladies. There is hope. Just not from Crossroads.

Amber Frost
4 months ago
4

I wanted to share some information for potential clients. I recently graduated from crossroads woman center and I got a lot out of the program. There was some confusion about what you can bring with you when you go. So I thought that I would leave some pointers. If you are a cigarette smoker bring one hundred cigarettes because there are lotted times Of the day that you are allowed to smoke. Also brings pens journals and notepads and make up if your into these things. Be awsre theres no caffiene so if you can detox before hand it will help tremendously.

Angela Vacchiano
6 months ago
2

My experience was that the intake was easy enough however I was basically manipulated into the process and to get admitted quickly! They had my arrival date and time on a Friday then shipped me out to a day program at the office I knew nothing about! I then was given all the items I refused to stay away from and I got sicker and sicker the longer I was there! My roommate was messed up on something and they never checked my person when I arrived so I see easily how people can sneak things in! There was a paid in cash person there as well who got to break all the rules because her mom paid for her treatment in cash so not everyone is treated equally! The straw that broke the camel back is that the staff kept lying to me about stupid crap to get me to stay there longer and on Monday when I arrived at the day program I asked about the paperwork I had to sign to release myself and they told me I didn t have any paperwork there I walked out and to the nearest phone and called my husband to come get me! We also sat around doing nothing all weekend and I got a migraine headache and had to rest in the family room near the kitchen and staff were not even remotely considerate of the fact I had a migraine they were talking loudly and slamming cupboards in the kitchen! I advise not going on the weekends at all if going at all! I will never attempt going again it was a nightmare!

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