Crossroads, Inc.

14240 N 43rd Ave
Building 300
Glendale, AZ 85306

The facilities at Crossroads - Pure Heart Outpatient Program in Glendale, AZ 3

About Crossroads, Inc.

Crossroads -- Pure Heart Intensive Outpatient Program is a private substance abuse treatment facility in Glendale, Arizona, a short distance from Acoma Park. Crossroads takes a holistic approach to treatment, combining traditional therapy options with various wellness activities to support whole person healing. They serve adult clients. A key component of treatment at Crossroads is an exercise program and nutritional education. In addition to helping clients develop the confidence and skills needed to avoid relapse, they introduce them to healthy lifestyles to support long term positive health. Services offered include:

IOP is a high level of outpatient care that allows clients to receive treatment while continuing to live at home. The Pure Heart program lasts for 12 weeks, with three hour sessions occurring Monday through Thursday. This allows clients to continue working or attending school while in treatment.

The Pure Heart program utilizes traditional group therapy to teach clients critical coping and life skills. Additionally, each session includes wellness activities, including exercise and nutritional education and support. The goal is to improve both physical and mental health.

IOP also follows the seeking safety curriculum. Seeking safety is a form of group therapy to develop relapse prevention skills and to address trauma in a safe, nonjudgemental environment.

IOP sessions are available both in the morning and evening.

Latest Reviews

Justin Haffner
1 month ago on Google
5
If this is for yourself, or for a loved one, please take my advice when I say that the staff at Crossroads are top notch, they have the experience, the know how, & the understanding to empathize with someone who is suffering from addiction, trauma & PTSD. Crossroads are a program that actually care about the wellbeing of their clients who attend. I'm a recent graduate of their programs, I'm not being paid to make this review, I am a real person who was a real client of Crossroads, I highly recommend any program they offer to anyone who is in need of help, do yourself the favor & contact them, you won't regret it, good luck! :-)
Response from the owner3 weeks ago
Thank you Justin!
chetes 69
2 months ago on Google
5
This place exceeded all my expectations all my memories are epic!!!!.The staff they were the best they are like family... I will all ways be grateful..Thank you Crossroad's for all your wisdom and compassion, you Rock!!
Response from the owner1 month ago
Awesome to hear, thank you!
Beau Connaughton
4 months ago on Google
5
Very nice and accommodating staff!

Location

Accepted Insurance

Crossroads, Inc. works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.
12-step icon12-Step
Many addiction recovery centers base their treatment modalities on the 12 step program model, and those in treatment often transition to community-based programs. These programs can also be effective for clients who choose not to enter rehab. Traditionally, 12 step meetings are designed to provide intensive peer support whenever it is needed. In addition to group meetings and peer sponsorship, participants "work the steps" to achieve recovery through a systematic healing of the mind, body, and spirit.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • basketball iconBasketball Court

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona

Contact Information

Phone icon (602) 730-3380
Building icon

14240 N 43rd Ave
Building 300
Glendale, AZ 85306

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of Crossroads, Inc.

4.8/5 (30 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.8 (30 reviews)
Justin Haffner
1 month ago
5

If this is for yourself, or for a loved one, please take my advice when I say that the staff at Crossroads are top notch, they have the experience, the know how, & the understanding to empathize with someone who is suffering from addiction, trauma & PTSD. Crossroads are a program that actually care about the wellbeing of their clients who attend. I'm a recent graduate of their programs, I'm not being paid to make this review, I am a real person who was a real client of Crossroads, I highly recommend any program they offer to anyone who is in need of help, do yourself the favor & contact them, you won't regret it, good luck! :-)

Response from the owner1 month ago
Thank you Justin!
chetes 69
2 months ago
5

This place exceeded all my expectations all my memories are epic!!!!.The staff they were the best they are like family... I will all ways be grateful..Thank you Crossroad's for all your wisdom and compassion, you Rock!!

Response from the owner2 months ago
Awesome to hear, thank you!
Beau Connaughton
4 months ago
5

Very nice and accommodating staff!

Michael Illfaif
5 months ago
5

Crossroads PH is one of my best experiences I had with recovery I had a good time with the team. Best advice was giving by caseworker jay jay shout out to him for always be there for me when I need him n I wanna give a shout out to nick for keeping the groups going n interacting last but not least Stephanie for keeping me going n happy . It s all love in crossroads highly recommend. I gone so far with the help of crossroads pure heart NO CAP.

Andrew St. Pierre
5 months ago
5

This is honestly a life changing program I ve tried other programs and felt they don t take your sobriety as serious as they do here at Pure Heart. The staff (JJ, Nick, Steph, Sam, Ryan) are such genuine down to earth people. Whatever it is you re going through this place is always a text/phone call away and they will support you with every ounce of their being. If you re struggling with addiction or need to enroll in a program for probation I highly recommend Pure Heart.

Response from the owner5 months ago
Hey Andrew, Thank you for the kind words. We are definitely proud of Crossroads at Pure Heart!
Taylor Kufner
6 months ago
5

crossroads pure heart IOP has helped me so much and I'm so grateful for all the AMAZING staff that have helped me grow into the person I am today. Such a great program & would highly recommend to anyone looking for an outpatient program.

William Heater
7 months ago
5

Crossroads has been a staple in my recovery. The staff is always so involved, concerned and available about your walk through recovery. I felt welcomed and as if I belonged there. You get out what you put in, so come expecting and wanting.Again the staff here is top tier, and that made the experience a pleasant one for me personally.

Stephane Hunter
8 months ago
5

This is my 1st time with an out patient facility, the staff are very welcoming and understanding with new comers. Stephanie, JJ, Sam, Ryan, and Nick are absolutely the best! Highly recommend this location for anyone that wants sobriety. The milestones in sobriety aren't easy, but with the guidance and support of the staff here at pure heart it's very possible to meet those hard milestones and maintain a sober life. Thank you all for the conditional support!

amanda hays
8 months ago
5

This program is amazing!!!! The tools that they have taught me has resulted in 6 months of sobriety and counting, I am very grateful for the staff and the program. THANK YOU

judith carranco
8 months ago
5

Daniel Baca
8 months ago
5

Crossroads PureHeart is a friendly and caring place. The staff are wonderful and willing to go out there way to help us in anyway possible with are recovery. Thank You Crossroads

Antonio Hernandez
9 months ago
5

Staff is great I look forward to going to counseling.

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