Crossroads Inc

About Crossroads Inc

Crossroads Inc. is located in New Haven, Connecticut. This was a residential treatment facility that supported adults in recovery from a drug, alcohol, or substance use disorder. Services were offered in a residential setting. They also had a jail diversion program as well here, which gave clients a safe environment to live in while they learned the skills to integrate back into society. Currently, this location is temporarily closed. Their New Haven location specifically served women in recovery.

Supportive Residential Care

You would have had a safe and supportive environment to live as you worked through your addiction struggles. There was staff available around the clock, allowing you to receive services and support even after hours.

Many women who received support here appreciated the easy access to care because staff members would often step in to help you even if you didn’t ask or were hesitant to seek out support.

Jail Diversion Program

Women who were involved in the legal system found this program to be especially helpful to them. Relapse prevention skills, addiction education, and counseling helped them take back control over their lives so they could move in a positive direction after their program here.

One of the downsides, however, is that some women who received care here and were not using it as a jail diversion program felt at times like it was difficult to relate to some of their peers in recovery.

Evidence Based Care

Their programs were rooted in evidence based practices that include counseling and therapy support. The residential track utilized the 12 Steps and SMART Recovery Groups. You would have also been supported by peer mentors who could help you work through your struggles by inspiring and motivating you to make meaningful changes in your life as well. They brought their lived experiences to your recovery plan, making you feel like there was someone you could trust and relate to here.

Latest Reviews

Sean C

1 year ago on Google

The place has changed drastically (for the better) since APT took it over. Parole and Probation would not allow people to come here otherwise. Lots of Food, amenities, an outside smoking area, gym, cell phones allowed, Good staff etc etc. There's now full fencing with locked gates around the facility. It's amazing what there funding has done to the place now that new management is NOT stealing it. Which was the case yrs ago when it was called "Crossroads". If your new to the logistics of getting in here then ask ask ask questions. They don't freely tell you much of anything without asking. Possibly due to the high number of return clients. That's the only reason for 4 not 5 stars IMO.

Lisa Mcdowell

2 years ago on Google

MY PERSONAL OPINION I LOVE THIS PLACE I HAVE NOTHING BAD TO SAY ABOUT THIS PLACE STAFF IS GREAT ESPECIALLY DAN SHAKITA. YVONNE MISS D MISS JULIE

Jayson Watson.

4 years ago on Google

Great place to get clean and another chance on life

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6.3 / 10

Gallery

The facilities at Crossroads Inc Womens Unit New Haven in New Haven, CT 1

The facilities at Crossroads Inc Womens Unit New Haven in New Haven, CT 2

The facilities at Crossroads Inc Womens Unit New Haven in New Haven, CT 3

The facilities at Crossroads Inc Womens Unit New Haven in New Haven, CT 4

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

Inpatient

Inpatient rehab offers intensive treatment for clients who are transitioning out of detox, in early recovery, and at risk of relapse. Housing and meals are provided, and most facilities offer round-the-clock clinical care. Clients engage in multiple counseling and therapy sessions each week, along with extensive recovery-focused life skills training. Many inpatient drug rehab programs include evidence-based complementary therapies, such as meditation, massage, creative arts therapy, nutrition therapy, and experiential therapy.

12-Step

12 step programs are a peer-directed, spiritually-focused approach to addiction recovery, though participants do not need to be religiously affiliated. They are also often considered to be the gold standard in addiction recovery. Participants self-select a sponsor to support them throughout the recovery journey. They also regularly attend group meetings, which are free, anonymous, and accessible multiple times daily in most communities. Dedicated programs for specialized groups, such as seniors, teens, and families, are widely available.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Group therapy offers insight into behavioral patterns and triggers. This can lead to a better understanding of your addictive behaviors, which in turn promotes sobriety and sustainable recovery. You can share your experiences and strategies you use to overcome triggers and learn new strategies from your peers.

Individual therapy uses evidence based treatment modalities to focus on building a strong therapeutic alliance between yourself and your therapist. This crucial relationship fosters trust that enables you to discuss your struggles and work together to develop effective strategies to overcome addiction.

According to cognitive behavioral therapy in Connecticut, individuals can change their behaviors by changing their thoughts. Applied to substance use disorder, this can be an effective treatment method to help patients transform their thoughts and lives.

Clients participating in dialectical behavior therapy in Connecticut can expect to attend weekly skills focused group meetings as well as one on one sessions with the therapist. Individual sessions usually last one hour, and groups, made up of four to 10 people, last 1.5 to 2 hours. The focus is to help clients accept situations, recognize emotions, and acknowledge the need for change.

Trauma therapy offers you a safe space to process a traumatic experience as therapists use trauma informed care. Your therapist works to support your understanding of your emotional and physical responses to the trauma while developing healthier coping skills. This helps to foster a sense of empowerment that leads to recovery.

Motivational interviewing in Connecticut is a method of communication designed to stimulate motivation and commitment to change. It encourages clients to move toward goals by exploring their own motivations for change rather than coercing them to change through advice, warnings, or judgment.

Amenities

Residential Setting

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Connecticut

Fact checked and written by:

Nadia El-Yaouti, M. Ed.

Edited by:

Courtney Myers, MS

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Reviews of Crossroads Inc

2.9/5 (15 reviews)

Google Reviews

2.9 (15 reviews)

2 years ago

Star Chaser

4 years ago

5 years ago

Geigel Pena

I wish I could give you A Big Zero with your Corrupted, Rude and Racist Lying You know what. This place was a very sad situation for many of us trying to do some recovery. Don’t Ever Place A Person You love or who is struggling with addiction into this place. The staff is very Dirty to those who truly want to clean up. Don’t Trust The Staff.

6 years ago

The place has some improvements. My stepson has gotten the help he needed and is now free from addiction.

Xavier Cruz

7 years ago

Cheri Powell

I stayed for3 months it was wonderful. They teach you great coping skills and most of the staff are very nice, helpful and comforting no matter what your situation and the counselors really do care especially Dan. I've been clean almost a year thank you Apt.

Lorie Raymond

The Place SHOULD be closed Down!!!If you get food stamps, they take them. When I was there I witnessed a lot of racial tension. The counselors are often too busy to give the individual treatment required to overcome addiction. Majority of patients are CSSD, using Crossroads as a jail diversion program rather than a rehab. This means that most people I was around all day were still getting high. It is by no means a safe environment for those looking to stay clean. In the kitchen food safety is appalling. Clients assigned to work in the kitchen are given no training whatsoever in food safety. Staff is disorganized and often combative with each other. Groups are inconsistent and unorganized. This is not a place I would recommend to someone who is serious about getting clean and doing so in a safe organized environment. THIS WAS 4 YEARS AGO, WRITTEN BY COREY KING, KING COREY? ALL I CAN SAY IS NOTHING HAS CHANGED, MAYBE THE FACES. More than 50% of all people staying in halfway houses are there to avoid going to jail, that's MORE than half of the tenants, drug and alcohol addicted criminals using these so called sober houses as a place to go when you DON"T want to do your jail time. No one's buying it anymore!

Ryan Meagher

8 years ago

I was at the rsd in Bridgeport, I have been to one or two places over the years and this I would have to say was the worst by far. The real problem was the complete lack of professionalism on all the staffs part. Mostly a guy named Danny who hates all white and Spanish clients, and is a very underhanded person who I believe but can not prove set up a few clients including myself after having a verbal argument with him.a few people had property broken and cell phones, and cigarettes go missing after having an issue with him and no one does anything about it. The head of the program Dan I another one of the problems at this program could care less about anything other then the money the program makes. He had proof that his workers were grime balls and setting people up and refused to look at it. The counselors Laura, and Jeff were the worst I have ever seen as they felt rehabilitation was one part learning to color and one part watching movies...... If you are forced here due to court or doc you should think twice you would be better off not being threatened daily to go back to jail or have a bad report for court just for asking for help getting the things you need to transition back into the community. This is bottom of the barrel treatment from a place that cares more about getting people on meth then they do about anything else.....apt is a legal drug dealer and offers all new clients to be put on meth no questions asked as soon as u walk in the door.... in short this place will do more to put you on meth then they will to help you off drugs, 3 new clinics in a few years they love people on meth, but don't ask to walk off it at this program it's not happening...... good luck and keep away from apts new venture

C angie A

This place some staff member is rude, says racist comments towards the patients. I was on the phone with my son and one staff was being rude telling him to hang up. My son told him give him 2 minutes he was talking to me and his kids for Christmas. He got into an argument with my son and threaten to call the police on him for no reason. Why do they allow this type of nonsense from their staff. This place suppose to be a treatment center that helps with addiction issues among other things. They suppose to encourage the patients to focus and feel better about themselves. They need to reevaluate the staff and hire more reliable, respectable employees. They have to have patience they are dealing with people that want the help and change. I hope it gets better.

Fred Santaliz

9 years ago

The worst place ever! Staff very disrespectfull..rules are crazy..no consistency with the rules..their thinking is " you put your self here"! Ive been to many recovery programs i will never go back there..groups are very repetitive, just overall they suck! Cant show me 1person who will say its a great program...get out dnt go bottom line