I called before I went in, to make sure they made my appointment and they never answered. When my appointment arrived, they told me that they had changed it for a week, they wasted my time.
About Crosspointe Family Services
Crosspointe Family Services provides mental and behavioral health care for kids, adolescents, and families in Twin Falls, Idaho. They specialize in treating a range of disorders, including depression, anxiety, and trauma. They may also treat co-occurring conditions, such as drug and alcohol addiction. All of their services are provided on an outpatient basis and you can attend in person or online. They accept self payment, Medicare, Medicaid, and most commercial insurance plans.
The counseling sessions here incorporate many different evidence based techniques, including dialectical behavioral therapy and parent management training. As you talk about your condition with your loved ones and your therapist, you’ll learn how to identify your triggers and develop healthy life skills for recovery. In addition to counseling, they also provide case management services, community based rehab, and age specific peer support groups.
I like that this program doesn’t just treat the physical symptoms you’re experiencing. They also give you the chance to learn new coping techniques and show you how to thrive in society. During your sessions, you’ll focus on how to communicate well, take care of yourself, manage your finances, and develop a social support network. They’ll also connect you with community resources that can continue your care and support your long term recovery.
The parent of one former client says this was the best resource they’ve ever found for their son. Many others agree and state that the counselors are some of the best in the area. However, several have noted issues with payment and insurance.
Latest Reviews
I have been going there sense 2019. I have had the best counselor. I love the groups they have to. DBT and Womans Group is great Peer support person I see on weekly basis is nice to. No complaints on my end
If you are more than 10 minutes late or cancel your appointment within 24 hours they are charging you $75!! That is insane. I have crazy adhd and am late more than I like to admit, so today will be my last appointment.
I MISS MY LADIES!!! Only councelors and staff who ever cared about me! WISH I COULD COME HOME!!!
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8.2 / 10
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive Outpatient Clients in an intensive outpatient program (IOP) are typically in early recovery or are at an elevated relapse risk. This includes those who are exiting detox or inpatient care, those in crisis, and those who have chosen IOP in lieu of hospitalization. Intensive outpatient treatment involves a minimum of nine and a maximum of 20 treatment hours weekly. Most rehabs offer a variety of services, including medication assisted treatment (MAT), addiction counseling, recovery-focused life skills training, and holistic therapies.
12-Step Many recovery centers base their treatment models on 12 step programming, which emphasizes spiritual development and peer coaching. 12 step recovery is designed to help participants address the root causes of their addiction, take accountability for their choices, and let go of that over which they are powerless. Though these programs prioritize spiritual growth, religious affiliation isn't required. Participants regularly attend anonymous, free, peer-directed meetings and are mentored by a peer sponsor.
Intervention Services When an individual's life is negatively impacted by substance use but they are resistant to treatment, a drug intervention in Idaho may be appropriate. Drug intervention programs are designed to break through this resistance and motivate the person to get help. During the intervention, the specialist helps loved ones bring reality to the individual and break through barriers that are preventing them from getting the help they need.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Unlike other more coercive methods, motivational interviewing does not impose change on the client. Instead, the therapist asks questions, listens, and reflects the client's thoughts back to them. This helps the person come to their own conclusions and supports making changes on their own terms based on those conclusions.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Nicotine replacement therapy gives your body a small, controlled amount of nicotine to reduce withdrawal and cravings. Formats include patches, gum, and lozenges. These tools can double your chances of quitting long term.
Contact Information
(208) 736-7090 
1363 Fillmore Street
Twin Falls, ID 83301
Get Help Now - 208-231-1751
Who Answers?
Who Answers?
Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW
