Crosspointe Family Services

Twin Falls, Idaho

1363 Fillmore Street
Twin Falls, ID 83301

(208) 736-7090
3.46 (18 reviews)

About Crosspointe Family Services

Crosspointe Family Services provides mental and behavioral health care for kids, adolescents, and families in Twin Falls, Idaho. They specialize in treating a range of disorders, including depression, anxiety, and trauma. They may also treat co-occurring conditions, such as drug and alcohol addiction. All of their services are provided on an outpatient basis and you can attend in person or online. They accept self payment, Medicare, Medicaid, and most commercial insurance plans.

The counseling sessions here incorporate many different evidence based techniques, including dialectical behavioral therapy and parent management training. As you talk about your condition with your loved ones and your therapist, you’ll learn how to identify your triggers and develop healthy life skills for recovery. In addition to counseling, they also provide case management services, community based rehab, and age specific peer support groups.

I like that this program doesn’t just treat the physical symptoms you’re experiencing. They also give you the chance to learn new coping techniques and show you how to thrive in society. During your sessions, you’ll focus on how to communicate well, take care of yourself, manage your finances, and develop a social support network. They’ll also connect you with community resources that can continue your care and support your long term recovery.

The parent of one former client says this was the best resource they’ve ever found for their son. Many others agree and state that the counselors are some of the best in the area. However, several have noted issues with payment and insurance.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Clients in an intensive outpatient program (IOP) are typically in early recovery or are at an elevated relapse risk. This includes those who are exiting detox or inpatient care, those in crisis, and those who have chosen IOP in lieu of hospitalization. Intensive outpatient treatment involves a minimum of nine and a maximum of 20 treatment hours weekly. Most rehabs offer a variety of services, including medication assisted treatment (MAT), addiction counseling, recovery-focused life skills training, and holistic therapies.

12-step icon12-Step

Many recovery centers base their treatment models on 12 step programming, which emphasizes spiritual development and peer coaching. 12 step recovery is designed to help participants address the root causes of their addiction, take accountability for their choices, and let go of that over which they are powerless. Though these programs prioritize spiritual growth, religious affiliation isn't required. Participants regularly attend anonymous, free, peer-directed meetings and are mentored by a peer sponsor.

heart-hands iconIntervention Services

When an individual's life is negatively impacted by substance use but they are resistant to treatment, a drug intervention in Idaho may be appropriate. Drug intervention programs are designed to break through this resistance and motivate the person to get help. During the intervention, the specialist helps loved ones bring reality to the individual and break through barriers that are preventing them from getting the help they need.

User icon Programs

adult-program iconAdult Program

men iconProgram For Men

women iconProgram For Women

young-adult iconYoung Adult Program

Seniors Program

hiv iconHIV/AIDS Program

lgbtq iconLGBTQ Program

military-hat iconMilitary Program

stroller iconPostpartum Program

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Unlike other more coercive methods, motivational interviewing does not impose change on the client. Instead, the therapist asks questions, listens, and reflects the client's thoughts back to them. This helps the person come to their own conclusions and supports making changes on their own terms based on those conclusions.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

nicotine iconNicotine Replacement Therapy

Nicotine replacement therapy gives your body a small, controlled amount of nicotine to reduce withdrawal and cravings. Formats include patches, gum, and lozenges. These tools can double your chances of quitting long term.

Phone icon Contact

Phone icon (208) 736-7090
Building icon

1363 Fillmore Street
Twin Falls, ID 83301

Call Now - Help is Available
Get Help Now - 208-231-1751
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Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Reviews

3.46 (18 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (17)
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Reviewer
Overall Experience
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Reviewer
1

I called before I went in, to make sure they made my appointment and they never answered. When my appointment arrived, they told me that they had changed it for a week, they wasted my time.

Reviewed on 3/14/2019
Overall Experience
Date Submitted

Google Rating

3.6 (17 reviews)
Britni Helle
2 months ago
2

If you are more than 10 minutes late or cancel your appointment within 24 hours they are charging you $75!! That is insane. I have crazy adhd and am late more than I like to admit, so today will be my last appointment.

Julie Jewelz Nowicki
6 months ago
5

I MISS MY LADIES!!! Only councelors and staff who ever cared about me! WISH I COULD COME HOME!!!

Terisha Jeff
1 year ago
5

Crosspointe Family Services was the best resource I ever found for my son! I was at my wits end with his behavior and I felt like he needed more help than what the other places had offered. After getting signed up with Crosspointe He had counseling and had participated with the outreach programs as well. It took a couple tries to get the right Counselor fit but they were great in helping him feel comfortable. The staff that helped us were truly a God send! I can not recommend them enough!!! They helped us so much and I honestly don t know what I would have done without them! Counseling, case management, peer support, Cbrs, along with groups for kids and adults! Most all agencies have a wait list but their programs are worth waiting for.

Ironman Trading
1 year ago
1

Claim to be a family. Friendly place to work, but they are not. No training they just throw you to the wolves. Horrible place to work.

Daven Vance
2 years ago
5

Rebecca McDade
2 years ago
5

Brittnie Peck
3 years ago
5

willy d stud
4 years ago
5

I WAS A CLIENT FOR CROSS POINTS FAMILY BEHAVIOR HEALTH I HAD THE BEST HELP EVER FROM THEM THEY WILL WORK WITH YOU IF YOU WORK WITH THEM I HAD SO MANY COUNSELOR BEFORE I HONESTLY DID NOT WANT TO TRY ANOTHER ONE BUT HAD TO GREAT PIER SUPPORT WORKERS MEN GROUP ON THURSDAY AT AT 10 AM YOU LET THEM HELP YOU THEY WILL I HAVE MY OWN PAD NOW AND MORE THANK YOU CROSS POINTS

Snow Fickbohm
4 years ago
3

Heidi K
5 years ago
5

So grateful for the compassion and kindness my son was shown here. He has grown leaps and bounds in his abilities to manage his emotions. For those who have complained about finances and insurance issues, remember that the responsibility for knowing your insurance benefits and coverage is yours, as is assuring that the provider you are scheduling with is in your network. Most places, I'm sure Crosspointe is included, bill your insurance as a COURTESY to you. I had the opposite experience here. I wasn't able to pay my whole bill every month because our deductible is so high and all the allowable would go toward that. The billing lady was wonderful to work with me and make a plan for me to pay what I could until the bill was paid in full. I would definitely recommend Crosspointe Family Services.

Kristina bock
5 years ago
1

These people don t care at all about the mental health , all they want is a paycheck and nothing more. The counselor my son had didn t even care enough to create a care plan with him even after I asked for one. Then she broke the law and told other people about stuff he said in confidence to her. DO NOT TRUST this place with your mental health or your families.

Leslie Waters
6 years ago
5

I've been going here for about 8 months now and have had a wonderful experience. The person i go to has been one of the sweetest people and has never judged. There's a huge age gap, which I was a little worried about cause I have the wild hair and piercings, but we always end up laughing with each other and I always leave feeling a little better. Price wise I think it's rather fair. I haven't had an issue.

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