Crisis & Counseling Centers

10 Caldwell Road
Augusta, ME 04330

Crisis and Counseling Centers ME 4330

About Crisis & Counseling Centers

Crisis & Counseling Centers is an outpatient mental health and addiction treatment center in Augusta, Maine. They have a lot of different counseling and therapy services, but one of them is specialized substance use disorder treatment.

There are two options for treatment here. The first is an intensive outpatient program (IOP), and that’s where a lot of clients start their journey here. In the IOP you’ll have a structured schedule of treatment every week, and it’s mostly group therapy. This level of care is great for people who don’t quite need residential rehab but who need a significant level of support for recovery.

The other option is traditional outpatient therapy. This is usually for the later stages of recovery when you’re more stable in your sobriety. You’ll have individual therapy or group therapy on a regular basis, but it will be less intensive than the IOP.

I think it’s helpful that on top of therapy and counseling they also have medications for addiction recovery. It’s specifically for people with opioid addiction, and they use medications like methadone and buprenorphine to limit your cravings and physical addiction symptoms. I was impressed that this treatment center also has a wide variety of groups for group therapy. They have women’s groups and men’s groups as well as recovery groups and a group for people who are affected by a loved one’s addiction. They have mental health treatment here, too, if you have co-occurring addiction and mental health conditions.

Clients here have mixed feedback, but many of them say that their counselors, and particularly the substance abuse counselors, have been helpful. They say that the counselors are kind and thoughtful, but some clients say that the reception staff and administrative staff aren’t as warm and welcoming as the counselors.

Latest Reviews

Evan Abaldo
3 months ago on Google
5
In the time of need .. Staff were very caring .. Support was available while in Crisis and after. I would suggest Crisis for any one that needs some support & Guidance .
Response from the owner2 months ago
Thank you for your thoughtful words. We are dedicated to providing compassionate care and support during challenging times. Your recommendation means a lot to us and inspires our team to continue offering the best possible service. If you ever need assistance in the future, please don t hesitate to reach out.
Jessica Bilodeau
5 months ago on Google
5
Kris
6 months ago on Google
5

Location

Accepted Insurance

Crisis & Counseling Centers works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

MaineCare

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients entering inpatient rehab can expect to engage in intensive daily treatment, focusing principally on addiction counseling. Inpatient programs generally offer a range of psychotherapeutic options, including CBT, DBT, RBT, and motivational interviewing. Many also prioritize group and family counseling as well as one-on-one therapy. Many inpatient programs also include extensive addiction education and evidence-based holistic therapies, such as meditation and creative arts therapy.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs facilitate continuity of care for clients transitioning out of inpatient treatment. In addition to outpatient counseling, recovery education, and other forms of care, services typically include peer coaching, relapse prevention, career counseling, and 12 step program induction. Clients often continue to receive support after being discharged from formal outpatient treatment. Case managers and care teams may provide medical, mental health, and social service referrals as a part of the clients' rehab aftercare service plan.
12-step icon12-Step
Participants in 12 step programs receive ongoing peer coaching and support as they cultivate understanding, accountability, and acceptance as a condition of their recovery journey. Though 12 step recovery is rooted in the belief in a higher power as a cornerstone of sustained sobriety, religious affiliation is not required. Regular attendance at 12 step meetings is expected. These meetings are free, peer-led, and available multiple times per day, 365 days per year, in most communities.
sober-living iconSober Living Homes
A sober living home in Maine is typically located in a quiet neighborhood, where residents can focus on their recovery journey and personal growth. These halfway houses are typically privately owned and maintain strict rules for residents. These standards include abstinence from drug and alcohol use, participation in support group meetings and household chores, contribution to expenses such as rent, and adherence to a set curfew.
heart-hands iconIntervention Services
The best time for a drug intervention in Maine is when you think a loved one needs help with substance use and they are not seeking it. A drug intervention is an organized effort to confront them and share how their behavior has affected those around them. Intervention services can provide an intervention specialist to walk you through this process.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Maine is the process of helping someone learn how to live without the use of substances. Professional staff provide treatment to address the various issues of addiction. Methods often involve medication, counseling, and evidence-based therapies.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy in Maine is a form of talk therapy. It involves a limited number of sessions during which the therapist helps the client become aware of negative thinking and replace it with positive thought patterns. This in turn helps the individual respond to challenges in healthier ways.

Dialectical behavior therapy in Maine helps you challenge distorted thinking so you can develop better patterns of thoughts and behaviors. It incorporates many of the same methods as cognitive behavioral therapy, with an additional focus on intense emotions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual therapy offers personalized sessions for drug and alcohol addiction treatment to help uncover and address the root causes of addictive behavior. Your therapist will provide individualized, one on one support to help you build resilience and develop healthier habits with a focus on long term sobriety.

The goal of motivational interviewing in Maine is twofold. First is to increase your motivation to change. Second is to help you make a commitment to change. The process involves allowing you to express your views and concerns out loud. The therapist will listen affirm and encourage you to make the changes you desire in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples in Maine may seek couples therapy to develop skills that will strengthen their relationship. As they learn how to manage challenges and conflict, these skills help with current and future issues.

The therapist engaged in family therapy work with all family members to understand the impact addiction has had on the family unit and individual members. They help develop collective strategies for recovery and facilitate open discussions to help families build resilience and improve interactions. This helps to support their loved one's path to recovery.

The FDA has approved five types of nicotine replacement therapy in Maine. Patches, gum, and lozenges are available without a prescription. Inhalers and lozenges require a prescription. Discuss these options with your doctor to determine which would be best for your lifestyle and needs.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Maine

Contact Information

Phone icon (207) 626-3448
Building icon

10 Caldwell Road
Augusta, ME 04330

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Reviews of Crisis & Counseling Centers

2.8/5 (13 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
7
4
0
3
0
2
0
1
6

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (13 reviews)
Destiny
1 month ago
1

Wish I could give 0 stars.

Evan Abaldo
3 months ago
5

In the time of need .. Staff were very caring .. Support was available while in Crisis and after. I would suggest Crisis for any one that needs some support & Guidance .

Response from the owner3 months ago
Thank you for your thoughtful words. We are dedicated to providing compassionate care and support during challenging times. Your recommendation means a lot to us and inspires our team to continue offering the best possible service. If you ever need assistance in the future, please don t hesitate to reach out.
Kris
6 months ago
5

Gillman The Wizard Chillman
7 months ago
1

Don't go to these crisis units. I got sent to one from the hospital in Brunswick, and they told me they wouldn't bring me back home! Sweetser drove me 1.5 hours in a STORM to get me home! Then the people at this crisis unit tried to lie to me and say my case manager said she'd bring me home. How? I had only signed a release for her to talk to them two hours prior to being told she's my transportation. Now I'm out on the streets of Augusta until I can get someone to drive me to brunswick, I hope I don't get murdered! :)

Ansley Boyd
9 months ago
1

Toxic management, and overwhelming training. I would not recommend this place for anyone. Rather go to the ER and wait for hours than deal with them.

Kyle Patton
1 year ago
1

Customer Service
1 year ago
1

I have reached out many times over the years for assistance with my child and every time they do nothing to assist us. I would not recommend asking anyone for help no one cares enough to help.

Response from the owner1 year ago
Thank you for taking the time to share your feedback. We apologize if you feel that we have not been able to meet your expectations in assisting with your child. Our team takes every inquiry seriously and strives to provide the best possible support to all our clients. We would appreciate an opportunity to further understand your specific concerns and find a resolution that meets your needs. Please reach out to our customer service department so that we can address this situation promptly and ensure a positive experience going forward. We genuinely care about helping you and your family.
Robert Trionfante
1 year ago
5

I want to be involved

Brittney Yager
2 years ago
1

I ve had 2 counselors there in the last 6 months and have had nothing but issues. I m extremely suicidal and depressed and both of them ignored me or were rude. Don t recommend going here.

Ant Lowry
2 years ago
5

Wilder is the best substance abuse counselor I have ever had. He has made such a huge difference in my life.

May Hohman
3 years ago
5

Awesome place with very passionate staff.

Izzy Cooper
4 years ago
5

I go in and out of depression and suicidal thoughts, and the people who help me here are extremely thoughtful and understanding. There are things I never thought I'd be able to talk about at other therapy offices that I can talk about here

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Crisis & Counseling Centers

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

AMHC – Skyhaven
Presque Isle, ME (207) 764-0759

AMHC – Skyhaven

Aroostook Mental Health Center (AMHC) - Skyhaven services for adults. AMHC p... read more.
AMHC – Madawaska Outpatient
Madawaska, ME (207) 728-6341

AMHC – Madawaska Outpatient

AMHC - Madawaska Outpatient is a non-profit behavioral health care organizat... read more.
Southern Maine Women’s Reentry Center
Windham, ME (207) 893-7132

Southern Maine Women’s Reentry Center

Southern Maine Women's Reentry Center is designed to give women and experien... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?