Crisis & Counseling Centers

Augusta, Maine

10 Caldwell Road
Augusta, ME 04330

(207) 626-3448
3.2 (13 reviews)

About Crisis & Counseling Centers

Crisis & Counseling Centers is an outpatient mental health and addiction treatment center in Augusta, Maine. They have a lot of different counseling and therapy services, but one of them is specialized substance use disorder treatment.

There are two options for treatment here. The first is an intensive outpatient program (IOP), and that’s where a lot of clients start their journey here. In the IOP you’ll have a structured schedule of treatment every week, and it’s mostly group therapy. This level of care is great for people who don’t quite need residential rehab but who need a significant level of support for recovery.

The other option is traditional outpatient therapy. This is usually for the later stages of recovery when you’re more stable in your sobriety. You’ll have individual therapy or group therapy on a regular basis, but it will be less intensive than the IOP.

I think it’s helpful that on top of therapy and counseling they also have medications for addiction recovery. It’s specifically for people with opioid addiction, and they use medications like methadone and buprenorphine to limit your cravings and physical addiction symptoms. I was impressed that this treatment center also has a wide variety of groups for group therapy. They have women’s groups and men’s groups as well as recovery groups and a group for people who are affected by a loved one’s addiction. They have mental health treatment here, too, if you have co-occurring addiction and mental health conditions.

Clients here have mixed feedback, but many of them say that their counselors, and particularly the substance abuse counselors, have been helpful. They say that the counselors are kind and thoughtful, but some clients say that the reception staff and administrative staff aren’t as warm and welcoming as the counselors.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare

Rehab aftercare programs facilitate continuity of care for clients transitioning out of inpatient treatment. In addition to outpatient counseling, recovery education, and other forms of care, services typically include peer coaching, relapse prevention, career counseling, and 12 step program induction. Clients often continue to receive support after being discharged from formal outpatient treatment. Case managers and care teams may provide medical, mental health, and social service referrals as a part of the clients' rehab aftercare service plan.

12-step icon12-Step

Participants in 12 step programs receive ongoing peer coaching and support as they cultivate understanding, accountability, and acceptance as a condition of their recovery journey. Though 12 step recovery is rooted in the belief in a higher power as a cornerstone of sustained sobriety, religious affiliation is not required. Regular attendance at 12 step meetings is expected. These meetings are free, peer-led, and available multiple times per day, 365 days per year, in most communities.

sober-living iconSober Living Homes

A sober living home in Maine is typically located in a quiet neighborhood, where residents can focus on their recovery journey and personal growth. These halfway houses are typically privately owned and maintain strict rules for residents. These standards include abstinence from drug and alcohol use, participation in support group meetings and household chores, contribution to expenses such as rent, and adherence to a set curfew.

heart-hands iconIntervention Services

The best time for a drug intervention in Maine is when you think a loved one needs help with substance use and they are not seeking it. A drug intervention is an organized effort to confront them and share how their behavior has affected those around them. Intervention services can provide an intervention specialist to walk you through this process.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

lgbtq iconLGBTQ program

military-hat iconMilitary program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private iconPrivate setting

Shield icon Insurance

Our Policy: Crisis & Counseling Centers works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

MaineCare

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Maine is the process of helping someone learn how to live without the use of substances. Professional staff provide treatment to address the various issues of addiction. Methods often involve medication, counseling, and evidence-based therapies.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive behavioral therapy in Maine is a form of talk therapy. It involves a limited number of sessions during which the therapist helps the client become aware of negative thinking and replace it with positive thought patterns. This in turn helps the individual respond to challenges in healthier ways.

dialectical iconDialectical Behavior Therapy

Dialectical behavior therapy in Maine helps you challenge distorted thinking so you can develop better patterns of thoughts and behaviors. It incorporates many of the same methods as cognitive behavioral therapy, with an additional focus on intense emotions.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

Individual therapy offers personalized sessions for drug and alcohol addiction treatment to help uncover and address the root causes of addictive behavior. Your therapist will provide individualized, one on one support to help you build resilience and develop healthier habits with a focus on long term sobriety.

desert iconMotivational Interviewing

The goal of motivational interviewing in Maine is twofold. First is to increase your motivation to change. Second is to help you make a commitment to change. The process involves allowing you to express your views and concerns out loud. The therapist will listen affirm and encourage you to make the changes you desire in your life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Couples in Maine may seek couples therapy to develop skills that will strengthen their relationship. As they learn how to manage challenges and conflict, these skills help with current and future issues.

family iconFamily Therapy

The therapist engaged in family therapy work with all family members to understand the impact addiction has had on the family unit and individual members. They help develop collective strategies for recovery and facilitate open discussions to help families build resilience and improve interactions. This helps to support their loved one's path to recovery.

nicotine iconNicotine Replacement Therapy

The FDA has approved five types of nicotine replacement therapy in Maine. Patches, gum, and lozenges are available without a prescription. Inhalers and lozenges require a prescription. Discuss these options with your doctor to determine which would be best for your lifestyle and needs.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Maine

Phone icon Contact

Phone icon (207) 626-3448
Building icon

10 Caldwell Road
Augusta, ME 04330

Call Now - Help is Available
Get Help Now - 207-805-9392
Question iconSponsored
Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Reviews

3.2 (13 reviews)
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Google Rating

3.2 (13 reviews)
Evan Abaldo
2 months ago
5

In the time of need .. Staff were very caring .. Support was available while in Crisis and after. I would suggest Crisis for any one that needs some support & Guidance .

Response from the owner2 months ago
Thank you for your thoughtful words. We are dedicated to providing compassionate care and support during challenging times. Your recommendation means a lot to us and inspires our team to continue offering the best possible service. If you ever need assistance in the future, please don t hesitate to reach out.
Jessica Bilodeau
4 months ago
5

Kris
5 months ago
5

Gillman The Wizard Chillman
6 months ago
1

Don't go to these crisis units. I got sent to one from the hospital in Brunswick, and they told me they wouldn't bring me back home! Sweetser drove me 1.5 hours in a STORM to get me home! Then the people at this crisis unit tried to lie to me and say my case manager said she'd bring me home. How? I had only signed a release for her to talk to them two hours prior to being told she's my transportation. Now I'm out on the streets of Augusta until I can get someone to drive me to brunswick, I hope I don't get murdered! :)

Ansley Boyd
8 months ago
1

Toxic management, and overwhelming training. I would not recommend this place for anyone. Rather go to the ER and wait for hours than deal with them.

Robert Trionfante
11 months ago
5

I want to be involved

Kyle Patton
11 months ago
1

Customer Service
1 year ago
1

I have reached out many times over the years for assistance with my child and every time they do nothing to assist us. I would not recommend asking anyone for help no one cares enough to help.

Response from the owner1 year ago
Thank you for taking the time to share your feedback. We apologize if you feel that we have not been able to meet your expectations in assisting with your child. Our team takes every inquiry seriously and strives to provide the best possible support to all our clients. We would appreciate an opportunity to further understand your specific concerns and find a resolution that meets your needs. Please reach out to our customer service department so that we can address this situation promptly and ensure a positive experience going forward. We genuinely care about helping you and your family.
Brittney Yager
2 years ago
1

I ve had 2 counselors there in the last 6 months and have had nothing but issues. I m extremely suicidal and depressed and both of them ignored me or were rude. Don t recommend going here.

Ant Lowry
2 years ago
5

Wilder is the best substance abuse counselor I have ever had. He has made such a huge difference in my life.

May Hohman
3 years ago
5

Awesome place with very passionate staff.

Izzy Cooper
4 years ago
5

I go in and out of depression and suicidal thoughts, and the people who help me here are extremely thoughtful and understanding. There are things I never thought I'd be able to talk about at other therapy offices that I can talk about here

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