Crestwood Medical Center

1 Hospital Drive SW Huntsville, AL 35801
DetoxInpatientOutpatient
Crestwood Medical Center - Behavioral Health AL 35801

About Crestwood Medical Center

Crestwood Medical Center, located in Huntsville, Alabama is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization and 12-step therapy.

Specialty rehab programs at Crestwood Medical Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Crestwood Medical Center has received accreditations from CARF and The Joint Commission.

Facility Overview

Bed icon 180
Number of Available Beds

Latest Reviews

Sherryl Marsh
1 week ago on Google
5
I was very pleased with the service and care that I received at Crestwood.
Response from the owner1 week ago
Great! Thanks for sharing.
Douglas Moody
1 week ago on Google
5
It's all good. My experience was fantastic. I am very pleased . This year I have had 2 cardioversion's , a ablasion procedure, and a pacemaker/defibrillator planted in my chest. Dr. Foster and his staff, & the staff of the hospital has taken excellent care of me . I am forever grateful & pleased. Thank you for giving me the opportunity to Express myself. And may God bless
David Jones
1 week ago on Google
1
The schedule was terrible. My appointment was for 10:30, not pulled until after 2pm. When asked the reason, I was told the hospital staff made a mistake on bringing the wrong patients in in order When you ask people to NPO food or drink THEN ASK THEM TO WAIT EXTRA for 4 hours and your only response is oops someone should get chewed.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.6 / 10

Location

Accepted Insurance

Crestwood Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehab is designed primarily for clients who do not require intensive clinical supervision. This includes clients who are exiting detox or inpatient care. Outpatient treatment typically involves addiction counseling, recovery education, and life skills training. These programs encompass varying levels of care, including partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient (OP), and sober living/halfway house programs. Each category is defined by the frequency and intensity of treatment.
inpatient iconInpatient
Inpatient rehab is designed primarily for clients exiting detox, people in early recovery, and those at an elevated risk of relapse. Participants reside at the rehab facility until they complete their treatment program. This allows them to focus solely on their recovery, away from outside distractions, stressors, and addiction triggers. Inpatient drug rehab typically involves extensive addiction counseling, recovery-focused life skills training, and complementary therapies.
12-step icon12-Step
12 step programs are often considered the standard model for addiction recovery. They're based on the use of spiritual principles to support a gradual psychological, emotional, and spiritual shift to remediate the root causes of one's addiction. Treatment depends primarily on per coaching (sponsorship) and group recovery meetings. Though rooted in spiritual principles, participants do not need to be religious and sessions are non-denominational. Specialized groups, including meetings for seniors, teens, and family members, are often available.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) provides comprehensive treatment to those who do not require 24/7 monitoring and offers a higher level of care than outpatient programs. Often referred to as "day treatment" patients typically attend sessions a minimum of 20 hours weekly, allowing clients to return home each day. PHP treatment is often covered by insurance and can provide daily therapeutic sessions and services such as relapse prevention and medication management.
medically-assisted-detox iconMedically Assisted Detox
Medically assisted detox is often the first step of addiction treatment. At the medical detox level of care, you are weaning your body off drugs and/or alcohol under the care of licensed medical professionals who constantly monitor your health and treat any potential withdrawal symptoms, sometimes with the aid of medication (like Suboxone or Vivitrol).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical behavior therapy (DBT) is a form of talk therapy designed to treat individuals who are experiencing intense emotions. It is often used in Alabama for the treatment of borderline personality disorder, substance use disorder, and other mental health conditions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy helps you process and heal from traumatic events. Your therapist provides a safe space for you to explore emotions, develop coping strategies, and integrate the traumatic experience into a more coherent narrative. This helps to promote long term mental health.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff & Accreditations

Staff

Matthew Banks

Chief Executive Officer

Garett May

Chief Operating Officer

Mike Gillespie

Chairman of the Board of Trustees

Tommy Beason

Vice Chairman of the Board of Trustees

Lance Eiland, MSN, R.N., CCRN-K, NEA-BC

Chief Nursing officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (256) 429-4000
Building icon

1 Hospital Drive SW
Huntsville AL, 35801

Reviews of Crestwood Medical Center

4.6/5 (7760 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
6.2k
4
718
3
240
2
155
1
418

Reviews

1
Review of Crestwood Hospital

My therapist had someone bring me to Creatwood Hopistal in Huntsville, AL. I was put in a room at 11 AM. I wasn’t given water, food, or medicine until 10:30 PM. They don’t even come and check on me. Prisoners of war are treated better than patients at Crestwood. Instead ... Read More

Patrick M.
Reviewed on 9/7/2024
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
1

The staff is horrible, they are very unpleasant, the only person who was kind to me was the person at the reception. The staff makes the minimum effort to attend to the needs of the patients, if you value your life or your loved ones you should avoid this place. Only a 1 sta ... Read More

Reviewed on 2/28/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.6 (7758 reviews)
Sherryl Marsh
1 week ago
5

I was very pleased with the service and care that I received at Crestwood.

Response from the owner1 month ago
Great! Thanks for sharing.
Douglas Moody
1 week ago
5

It's all good. My experience was fantastic. I am very pleased . This year I have had 2 cardioversion's , a ablasion procedure, and a pacemaker/defibrillator planted in my chest. Dr. Foster and his staff, & the staff of the hospital has taken excellent care of me . I am forever grateful & pleased. Thank you for giving me the opportunity to Express myself. And may God bless

David Jones
1 week ago
1

The schedule was terrible. My appointment was for 10:30, not pulled until after 2pm. When asked the reason, I was told the hospital staff made a mistake on bringing the wrong patients in in order When you ask people to NPO food or drink THEN ASK THEM TO WAIT EXTRA for 4 hours and your only response is oops someone should get chewed.

Eddie Sewall
1 week ago
5

The nurse that evaluated me was very professional and thorough.

Response from the owner1 year ago
Great to hear! Thanks for letting us know and for choosing Crestwood!
Autumn Harrison
1 week ago
3

I went inside today on Christmas. The young lady at the front desk was very sweet and helpful. I didn't wait long at all. However I was taken back to Triage and the young lady was nice however put a blood pressure sleeve cuff on my arm and item on my finger and my sleeve never cut on to track my pressure and she never shared what was my oxygen, pressure levels or temperature???? I am use to hearing feedback. I shared I am trying to resolve some lingering asthmatic issues and was having issues breathing, and when I shared how long and what I was feeling I then asked for a chest x-ray to rule out pneumonia. They sit me in an open hallway as if I was waiting on a private room to only be greeted and asked what was wrong in front of other sick patients??? Isn't that a HIPPA violation??? All minorities were in seats out in the hallway and I was super confused when I went to do my xRay the young lady said I didn't need to remove my clothing from the waist up...I have never heard of that because clothing can limit capturing a clear picture. I am tired and just paying attention to all these actions, not adding up or lack of fair transparent treatment. The Dr returned and said no pneumonia just Chronic bronchitis so I then ask can I have a covid and flu test because my body is achy and I just want to rule out everything he replies oh that's not needed because what I will give will help???? But flu and pneumonia treatment is different then an bronchitis steroid..Now I have a job and insurance, and I am the patient. Shouldn't I receive any testing I request????I was never shown my X-Rays to prove my lungs were clear or how bad my bronchitis was, I had to ask for a room to get a steroid shot in my behind because I was STILL sitting in the hallway... Soooo I never was given a space and it was early, and the ER was damn near empty with a handful of folks. I am not sure about returning to this facility outside the receptionist being just set to the side, and dismissed is not the treatment I am use to and it's CHRISTMAS for Pete sake like I deserve better care and I am praying whatever he gave will actually help because its now later in the night and its a tiny better I still feel pretty bad. I am use to feeling relieved after a steroid shot in a few hours.

Melindia Edwards
1 week ago
5

Great experience

Response from the owner1 year ago
Our team is thrilled to see this 5-star rating! Thank you!
Maxine Simmons
1 week ago
1

Response from the owner1 month ago
Thanks for taking the time to leave a review.
Alisa MacQuinn
1 week ago
1

I have unfortunately had SEVERAL interactions with Crestwood as my father has had many surgeries there. But I had my first surgery for myself last week. The surgical staff was good but the billing and business department made my experience terrible. My surgery was originally scheduled for last month. I received a phone call less than 12 hours before my surgery they wanted me to pay almost $7k before they would do my surgery. Well with it being a month from Christmas and we had just moved, I didn t have that kind of money just lying around. No one on the phone said anything about a payment arrangement or anything. My surgeons office was actually the one who notified me of their ability to accept a payment plan. I also had a whole week of work to reschedule and try to make up for lost jobs due to my first scheduled date. So my surgery was postponed to the week before Christmas. I paid my initial larger payment the week before and confirmed my payment arrangement was in place. Well they did it again. They called me less than 12 hours before my surgery to say they were considering my surgery two separate procedures that needed two separate payment plans. This is clearly a money grab. They wouldn t let me keep my surgery without doing a promise to pay for MORE money THE WEEK BEFORE CHRISTMAS - after already telling them I was tapped out with the first payment plan. I tried calling them after my surgery to complain about how this was handled and to have the second payment plan removed but no one has returned the call I made 5 days ago. Big surprise . Previous experiences with my dad have shown his in patient care to be sub par. A nurse tried to reconnect an IV line that had been hung on the ground just dripping on the floor. Last surgery he had he was experiencing chest pain and had been pushing his cal button for ten minutes. When I went to find a nurse they were all at the nurses station (including the lead nurse) laughing and cutting up while my dads button was ringing clear as day. I haven t had a single positive experience at this place .

Pam Chaffee
1 week ago
5

Joe Dasaro
1 week ago
4

Leslie Ashley
1 week ago
4

Response from the owner10 months ago
Thank you for rating us so highly!
Katie Terry
1 week ago
4

I had outpatient surgery December 2024. The lobby was under construction so it was difficult to get around crowds and hear instructions. My husband couldn t even hear the phone call from my doctor once I was out of surgery. However the medical staff was kind and helpful and ensured I was comfortable going into my procedure. Depending on how long construction lasts, it would be more helpful to improve communication and accommodations for support people.

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