Creekside Behavioral Health

1025 Executive Park Blvd Kingsport, TN 37660
DetoxInpatientOutpatient
Creekside Behavioral Health Main Building

About Creekside Behavioral Health

Creekside Behavioral Health, located in Kingsport, Tennessee is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, intensive outpatient, and relapse prevention.

Specialty rehab programs at Creekside Behavioral Health include age-appropriate treatment for teens addressing adolescent-specific issues, specialized drug rehab for veterans, addressing combat-related trauma and reintegration, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Creekside Behavioral Health has received accreditations from The Joint Commission and LegitScript.

Latest Reviews

Michael
1 month ago on Google
5
This is Michael, I went to creekside in 2021 and 22 both times they helped me out a great deal. If you need a good place to go I recommend creekside. The partial hospital program was even better.
Gregory Adair
3 months ago on Google
1
This place treats people unfairly, but some of the staff are nice.
Shandi Inman
3 months ago on Google
1
My old man is in there one min I think could be doing better then the next he isn't he has went from calling to nothing at all they have men and women together in there which causes trust issues he hasn't called since his safety plan phone call the other day there is a lot of odd things I've heard it seems like a play ground or vacation place to play mind games with the families on the outside I'm to my point of giving up on my relationship this place makes my mind wonder and I'm not even in there he is really odd since he been in there after 7 years together and I'm the one paying the price on the outside it's been so hard living with the narcissist before he went in there and even harder now that he is in there not sure if they listen to their calls but maybe they should and they would hear how I'm treated but maybe they do and just don't care it's easy for them to throw the sleeping meds to them in there but what happens when they back out here what tools do they use to help thanks creekside for finally giving me the strength to walk away cause y'all don't care the pain the families truly feel y'all dont listen when the families try to explain how their loved are and actions it's not always bout what y'all see it's about what y'all don't see from the ones your supposedly helping that's why your suppose to get all fields not just the acer.....From the broken loved one
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

12-step icon12-Step
When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.
inpatient iconInpatient
Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.
intensive-outpatient iconIntensive Outpatient
Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).
heart-hands iconIntervention Services
The goal of a drug intervention in Tennessee is to encourage a person with a substance use disorder to enter treatment. The process also educates family members about addiction, enabling behaviors, and treatment options. The involvement of intervention services can help with this education and provide guidance for the intervention itself and follow-up care. The professional interventionist will work with the entire family to encourage the best outcomes possible from the intervention.
medically-assisted-detox iconMedically Assisted Detox
To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.
outpatient iconOutpatient
Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is an intensive outpatient option for those with moderate to severe addictions, allowing you to return home at the end of the day. It can be an alternative to hospitalization or used as a step-down option. PHP treatment requires a minimum of 20 hours of treatment per week for an average of 90 days. Depending on your needs, PHP treatment includes relapse prevention, medication management, and behavioral therapy services. PHP treatment is often covered by providers.

Treatments

Alcohol use disorder (AUD) is a treatable condition characterized by uncontrolled consumption of alcohol which continues despite negative consequences. Treatment options for alcohol addiction include inpatient or outpatient alcohol rehab in Tennessee. Therapeutic methods include group and individual therapy, medication, and holistic therapies. Aftercare is often provided through 12-step support groups, which offer ongoing accountability and encouragement.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

In Tennessee, dual-diagnosis rehabs specialize in providing comprehensive care for individuals facing both mental health and substance abuse challenges. These inpatient or outpatient programs offer personalized treatment plans that integrate evidence-based therapies such as cognitive-behavioral therapy (CBT), eye movement desensitization and reprocessing (EMDR), and experiential therapies, with skills training, to improve your mental health and give you the tools to sustain recovery.

Substance abuse treatment in Tennessee is available in addiction treatment centers, where experienced addiction professionals can treat both substance use disorders. Typically, clinicians use a range of evidence-based therapies such as a biopsychosocial assessment, cognitive-behavioral therapy, and motivational interviewing to get a complete picture of your mental health, support systems, and motivation to change. Through an individualized treatment plan, you'll receive the support you need to achieve long-term sobriety through new skills and relapse prevention strategies.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

eye-movement iconEye Movement Desensitization And Reprocessing

Family therapy uses a structured environment to address the complexities of addiction and the negative influences it has on the family unit. Therapists work with family members to develop effective coping and communication strategies that support their loved one's recovery while also focusing on the health and well being of each family member.

In Tennessee, group therapy sessions for drug and alcohol addiction typically involve skill development to help you learn communication techniques and relapse prevention strategies. These strategies support your transition into the community and help you maintain long term sobriety.

Men and women in Tennessee undergoing one on one individual therapy sessions focus on understanding their unique needs and challenges. They do this under the guidance of an experienced therapist who can help you identify and address addiction triggers as well as create personalized relapse prevention plans. This offers you a customized path to a successful recovery journey.

Life skills training teaches you how to cope with challenging situations in non destructive ways. This crucial piece of drug rehab in Tennessee gives you tools for decision making, relationship building, and self care.

Recreational therapy supports addiction recovery by giving you structured activities that promote physical and mental health. These help build a supportive network of your peers that promotes sobriety. Activities can include sports, creative arts, and outdoor adventures that help you reduce cravings, manage stress, and give you an emotional outlet.

Trauma therapy is a safe place to work through the lingering effects of traumatic events in your life. Your therapist will help you understand the physical and emotional responses that can develop after witnessing or experiencing a traumatic event. You then work toward developing healthier coping mechanisms to reduce your symptoms.

Many individuals who are experiencing addiction are extremely malnourished. This is due to negative patterns that develop during active addiction. Nutrition therapy helps break these negative patterns and teaches you to develop healthy ones that will help you sustain sobriety long term.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed Creekside Behavioral Health as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

Contact Information

Phone icon (888) 699-6290
Building icon

1025 Executive Park Blvd
Kingsport, TN 37660

Reviews of Creekside Behavioral Health

2.9/5 (212 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (212 reviews)
Michael
1 month ago
5

This is Michael, I went to creekside in 2021 and 22 both times they helped me out a great deal. If you need a good place to go I recommend creekside. The partial hospital program was even better.

Tiffany James
2 months ago
5

Gregory Adair
3 months ago
1

This place treats people unfairly, but some of the staff are nice.

Shandi Inman
3 months ago
1

My old man is in there one min I think could be doing better then the next he isn't he has went from calling to nothing at all they have men and women together in there which causes trust issues he hasn't called since his safety plan phone call the other day there is a lot of odd things I've heard it seems like a play ground or vacation place to play mind games with the families on the outside I'm to my point of giving up on my relationship this place makes my mind wonder and I'm not even in there he is really odd since he been in there after 7 years together and I'm the one paying the price on the outside it's been so hard living with the narcissist before he went in there and even harder now that he is in there not sure if they listen to their calls but maybe they should and they would hear how I'm treated but maybe they do and just don't care it's easy for them to throw the sleeping meds to them in there but what happens when they back out here what tools do they use to help thanks creekside for finally giving me the strength to walk away cause y'all don't care the pain the families truly feel y'all dont listen when the families try to explain how their loved are and actions it's not always bout what y'all see it's about what y'all don't see from the ones your supposedly helping that's why your suppose to get all fields not just the acer.....From the broken loved one

Dylan Grizzle
3 months ago
1

Horrible, makes you worse that when you went in. You should not go here under any circumstances and especially do not send a child here. All of the 5 star reviews or at least more than half are by staff members being happy with the pay. I will stop at nothing till this place is gone. I'm currently working with others to file a case. I have someone on the inside getting photos and video. I have had friends and family members go here and come back mentally scared talking about stuff like the "quiet room" aka solitary confinement. It is not safeThey take away:-clocks-bathroom-any ability to have physical contact-and they try as hard as possible to keep you from leaving or getting in contact with someonePS: They remove bad reviews that tell the truthUse a VPN to spam them with multiple burner accounts

Response from the owner3 months ago
We take all feedback seriously and are committed to providing a safe, and respectful environment for all of our patients. We would like to have a more in-depth conversation about your concerns, please reach out to our Patient Advocacy Team at cbh-community-relations@CreeksideBH.com.
D Sword
3 months ago
1

Coming from someone who was just released from creekside after 9 grueling days of intensive inpatient treatment... Please Please do not send your friends,family, loved ones....anyone to this facility!!!! Idk how they are opened and operating legally. I wont stop until this place is shut down for good. I came home today...it's the first time I've been outside since I stepped foot in there. Yet I'm still mentally stuck at creekside....there's no creeks and nobody there is on your side.If you didn't have depression, anxiety, mental health issues...you will after leaving this place

Response from the owner3 months ago
We are sorry to see this and would like to offer our support. If you would like to discuss your concerns further, we encourage you to contact our dedicated Patient Advocacy Team at cbh-community-relations@CreeksideBH.com. We wish you nothing but the best.
Kaitlyn Mcmillan
3 months ago
1

Was referred by my primary and it had been a few weeks and never got a call to set up an appointment. When I called to inquire about my referral they said it had been too long and I would have to start over. They would have to determine my treatment plan and who I needed to see. My doctor already told them who I needed to see. Very unprofessional and does not give me good faith to see anyone at this facility.

Response from the owner3 months ago
Kaitlyn, we take these concerns seriously and want to address them appropriately. Our goal to ensure that everyone is treated with kindness, compassion, and respect. We would be grateful to have an opportunity to discuss this directly so that we can gather more information and gain a more in-depth understanding of the expressed concerns. Please reach out to our patient relations department at cbh-community-relations@CreeksideBH.com.
J Knight
3 months ago
1

I strongly wouldn t recommend this place if you re a technician in the healthcare field looking for a job. I m a CNA had a job interview at Creekside Behavioral Health. Never heard back from this company even called to check on the status of my application numerous times, after several attempts reaching out I gave up. This company literally ghosted me, very unprofessional.

Response from the owner3 months ago
We appreciate you taking the time to share your feedback. We would love the opportunity to gain more information and work towards a resolution. We are committed to providing a transparent and positive hiring process for all candidates. Email us at cbh-community-relations@CreeksideBH.com if you would like to discuss anything further. Thank you again for your patience, and we wish you the very best in your career journey.
Cecelia
3 months ago
5

I went here a few months ago and I had a great experience, I apologize to those who haven't had a experience as great as mine.

Gregory Brewer
3 months ago
1

I attended a family counseling session today with my wife s counselor. Was totally biased. She, the counselor, would not listen to the examples and what my wife does to properly diagnose her. Instead gives me her opinion on my diagnosis of narcissistic tendencies just because I said I feel such and such way. Truly unprofessional and biased. I would not recommend this place to anyone.

Response from the owner3 months ago
Gregory, we take these concerns seriously and want to address them appropriately. We would be grateful to have an opportunity to discuss this directly so that we can gather more information and gain a more in-depth understanding of your concerns. Please reach out to our Patient Advocacy Team at cbh-community-relations@CreeksideBH.com.
Rodney Altizer
3 months ago
1

Food was good is all I can say about this place. As far as acute care for detox and mental health issues I ve personally witnessed and was part of the detox process. DO NOT GO THERE.

Response from the owner3 months ago
Rodney, we are sorry to see this and would like to offer our support. If you would like to discuss your concerns further, we encourage you to contact our dedicated Patient Advocacy Team at cbh-community-relations@CreeksideBH.com. We wish you nothing but the best.
Franki Skeens
4 months ago
4

I truly believe I wouldn t have been able to get sober without the help of Creekside and their amazing staff. It s very overwhelming at first but once you decide that sobriety is what you want, they have all the tools to help you while inpatient and after as outpatient. I would definitely recommend to anyone seeking to become sober or any family trying to find a facility for a loved one.

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