Creative Health Services, Inc

Pottstown, Pennsylvania

11 Robinson Street
Pottstown PA, 19464

(484) 941-0500
3.3 (56 reviews)

About Creative Health Services, Inc

Creative Health Services is a Community Behavioral Health Center located in Pottstown, Pennsylvania. They strive to offer quality behavioral health treatment for individuals, families and entire communities through outpatient programs.

Here they believe everyone has the ability to overcome and recover from the difficult circumstances in front of them while accepting each person’s unique qualities or quirks. They believe a successful and healthy community breeds equality and interdependence within.

They have several programs for children and adolescents up to the age of 21 who are exposed to traumatic events or Adverse Childhood Experiences, ACEs. If ACEs go undetected and untreated they can lead to a number of behavioral health problems like severe depression or drug and alcohol addiction, among other issues.

This program has case management services, drug, alcohol, and mental health counseling and other outpatient services. They also have a student assistance program, sibling support workshops, family services like domestic violence prevention and intervention and an intensive behavioral health program called Wraparound. There are different eligibility requirements depending on the specific treatment program.

Their Family Services Program is there to provide outpatient strength based, trauma informed care in the family’s home or somewhere within the community. This program focuses on helping with behavioral difficulties like anxiety and depression, eating disorders, problems coping, substance abuse, trauma and loss, and suicidal ideation.

They have a program geared toward individual needs for people who have serious and ongoing mental health problems or battling substance abuse. This program is focused on helping you get through daily life and overcoming addiction or mental health issues that are interfering with personal relationships or relationships within the community.

One former patient said this place is a great place to go and the staff is usually nice. Another patient with bipolar depression who couldn’t work for three years said the treatment here changed their life through changes in his medication and a weekly therapy group.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • medicare iconMedicare
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

aftercare iconAftercare

Clients receiving services from a rehab aftercare program are usually stable and in the maintenance phase of recovery, having completed detox and/or intensive inpatient treatment. Rehab aftercare services can vary widely based on clients' individual and evolving needs, but often include peer coaching, relapse prevention support, 12 step program induction, and medical, mental health, and social service referrals. Individual care plans are typically developed by the client in partnership with their case manager and care team.

12-step icon12-Step

12 step programs prioritize the recovery journey as a life-long process based on personal spiritual growth and ongoing peer support. Regular attendance at 12 step meetings, which are held multiple times each day in most communities, is expected. Participants also receive one-on-one mentoring by a self-selected peer sponsor. The 12 steps are designed to encourage participants' self-compassion, awareness, acceptance, and accountability. Dedicated programs for specialized groups, including seniors, teens, and families, are common.

medically-assisted-detox iconMedically Assisted Detox

A medical detox is the safest way to wean your body off drugs and/or alcohol in an inpatient setting. When detoxing from addictive substances, the physical and psychological side effects of withdrawal can cause mood swings, anxiety, nausea, or flu-like symptoms. In medically assisted detox, a team of medical professionals are on hand 24/7 to help alleviate potential withdrawal symptoms, administer medications to alleviate withdrawal symptoms, and ultimately keep you safe and comfortable throughout this process.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

lgbtq iconLGBTQ program

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

nutritional-therapy iconNutritional Therapy

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

nicotine iconNicotine Replacement Therapy

Two nicotine replacement therapy medicines have been approved by the FDA. Bupropion decreases cravings and withdrawal symptoms. Varenicline reduces the urge to smoke and the enjoyment you get from cigarettes. Nonprescription therapies include gum, patches, and lozenges.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (484) 941-0500
Building icon

11 Robinson Street
Pottstown PA, 19464

Call Now - Help is Available
Get Help Now - 267-450-9996
Question iconSponsored
Edited by:
Courtney Myers, MS

Reviews

3.3 (56 reviews)
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Google Rating

3.3 (56 reviews)
Elizabeth Deck
2 months ago
1

I ve had nothing but a positive experience with the therapists I ve seen. I saw April for two years and then Alyssa for six years. Since Alyssa left in March 2024, I ve gone through two different therapists in a matter of two months and am waiting to be assigned a third. Idk who thought it was a good idea to place me with a boomer therapist but whoever made that decision was severely mistaken. That same boomer therapist told me to not contact my parents. She wrote that in all capital letters on an appointment card. It is not a therapist s place to ever tell their clients to not contact their own family.I actually question whether or not the director of out patient mental health knows anything at all how trauma affects the brain because she had the audacity to tell me two therapy sessions a week are supposed to only be temporary. I d like to see her go through 30+ years of trauma and then maybe she wouldn t say such ignorant things to clients.Was assigned a new therapist Maria. She literally put zero effort into the therapy service she provided to me and decided after one session she no longer wanted to provide therapy to me despite receiving a detailed outline from my previous therapist about my case.Meanwhile, Karen up and left on a seven day vacation without bothering to email me back. Seems like nobody really cares or listens to the clients advocating for themselves and their needs. Have not had a proper therapy session in well over a month.Spoke to Karen yesterday and she said, we don t have any therapist right now for you. How are you just going to fire a perfectly good therapist and not have anyone to take over her caseload?! This place is severely mismanaged and impossible to get any sort of help and answers.Was assigned a new therapist Michelle and all of a sudden she s canceling appointments and delegating the responsibility of telling her clients to a supervisor. Emailed her twice now to reschedule the canceled appointment and she has not responded. Beyond ridiculous the level of mistreatment at this facility.Now the psychiatrists are a different story. Since 2016 I have had four different psychiatrists. Dr. Kirby was the absolute best psychiatrist I ve ever had! Then she up and left and I have switched psychiatrists twice. One psychiatrist kept telling me he appreciates me. Did not like that. Then I switched to another psychiatrist and she downright refused to refill all my medications. Then she lied and told me she sent in refills when she didn t and now I can t switch to a new psychiatrist. Absolute worst doctors ever! And ever since Covid started they ve been locking people out of the building so no one can get their medicine. Today I went to pick up my medicine and I forgot to bring my phone so I couldn t call them to bring it to my car. They refused me access into the building and then the pharmacy technician refused to give me my prescriptions unless I signed a paper and went back outside. They called the manager out and the manager told them to give me my prescriptions. I told them I can sue them for medical malpractice if they don t give me my prescriptions. And that s not the first time I ve threatened to sue them. They weren t giving me a new psychiatrist so I wasn t getting that service. They were just refilling my medicine. I threatened to sue them if I wasn t given a new doctor. Next day I was assigned a new doctor.

SoUneque Magazine
2 months ago
1

The clinicians at this facility have made a habit of improper record keeping, ghosting their patients and missing appointments with no notice. There is no sense of urgency when it comes to their clients.

Oliver
2 months ago
5

Jaxx Tru Blood
3 months ago
5

I have Robert Ryan 4 therapyMuch better now than I used 2 Dr. Dorfman is my psychiatristHe at tymes gets me pissedThat's ok cuz I learn as I goWhat I learned is to take it slowNow I know the world we seeDoes not revolve around meOthers they are hurting tooNow I know just what to doDeep breathing is a tool to useNever is it ok to abuse

garry smith
6 months ago
2

If you want mental health help, it's hard to get these days. That's why I put up with too much here. Now I am on wait-lists elsewhere, just trying to get help for my daughter.

Michelle Albright
6 months ago
2

After about two years of having med after med added to my list...I gave up the day my therapist, Nancy, said it seemed most of my issues were emotional....? It's like they don't want to hear what you have to say.

Eric Mason
8 months ago
5

Great office and therapist once you get on the right medication.

Matthew
9 months ago
1

I am immensely aware of the horrible treatment of mental health patients in Pottstown. I ask people with negative experiences to check my social media tiktok bakerspupstreasure and YouTube PaAlienGold and share them with Mr to use in a petition to the state attorney General I'm Harrisburg , my personal bad experience involves Dr Robert Chambliss but I am interested in if the problem is clinical wide . Also know that I vow when my money comes I will invest in opening a competitive more compassionate mental health facility in Pottstown

Crystal Thomas
10 months ago
1

Worst place ever. Absolutely no communication, frauds and ignorance. The doctor really just sat there and told me they do not feel comfortable writing my son s medication because he was not the doctor who wrote them. But they are the same medications just different doses. He was placed in inpatient to actually get the help he needs. But yet the psychiatrist doesn t feel comfortable writing his scripts. Then he got off for another appointments my daughter was the other appointment that he never showed for: meanwhile they tried to kick my son out while he was inpatient because I reported them to the insurance. Horrible place. They also look at patients as drug addicts then actual patients!!

ashley smith
11 months ago
1

Glad to know the well being of a child is less important than what insurance you have.

H LM
1 year ago
5

Best counseling I ever got. I stopped using because of their help and the groups are the best I ever attended

Anthony Vovericz II
1 year ago
5

This place is really a nice place to go if you need help.

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