This is an awful place to go, you go in for help and come out feeling worse than when you walked through the door. I have to agree with other reviews that I have read, this place is very prejudice. In the way of, the immediately jump to the conclusion that you are a drug see ...
About Counseling Associates – Salem Road
Counseling Associates - Salem Road provides outpatient behavioral health services to children and adults. Services include counseling, medication management, crisis intervention and more. Counseling Associates - Salem Road is located at Conway, Arkansas.
Counseling Associates is dedicated to providing a full continuum of innovative, community-based behavioral healthcare services. They believe that services should be easily accessible and cost-effective. They also believe in a person-centered approach.
Counseling Associates offers counseling for children and adults.
Services include individual therapy, marital therapy, family therapy, group therapy, medication, psychiatric assessment and referral for inpatient services, services for individuals with co-occurring disorders, DUI/DWI classes, adult drug court treatment, smoking cessation and recovery-based services. They utilize evidence-based practices.
Latest Reviews
I used Counseling Associates a few years ago through their telehealth. I don't remember the name of the counselor I was assigned to but he was not good AT ALL. I spent at least half of each session hearing him complain and vent about his issues. I'm pretty sure I learned more about HIS health problems than he did about my mental health problems. I would NOT recommend this place to my worse enemy
I have an incurable chronic pain disease, commonly referred to as the "suicide disease" and I take many medications. Some of these cause heavy drowsiness and memory loss,camping many other things. I sadly suffer from depression. I missed two appointments last year, so I was banned for one year.It has been a year since that time and I tried to setup a new appt today with the woman over the phone at the Conway location. I very clearly said I was seeking treatment and counseling for my depression. I also wanted assessment for possible other mental illness and counseling for said depression because I'm having a hard time handling it right now because it's hard to treat my depression chemically due to my severe trigeminal neuralgia. She stopped me from talking and asked me with a real impersonal, abrupt tone what it was I was looking for there. I paused... "Excuse me"? I said." (She said something else but I can't remember that part) I then stumbled with my words and had pause waiting to remember the Dr.'s name and I kept asking for a hint from her, " you know.. its.. uh..I know this.. that doc.. ..you know the dr.... umm.. its.. uhh. He's been there forever." (Its extremely embarrassing and depressing when that happens, and it sadly often does.) "I have poor memory retention because of my medications and often have pauses and lapses like this one." I had to ask her flat-out directly... "What's the psychiatrist's name there?" "You mean Dr. Raza" she said with an annoyed tone. I said "Yes of course, that's definitely him." And I told her he used to treat me there over many years. She told me with a very unpleasant tone "He can't give you any medications. We don't do diagnosis anymore. We only handle severe mental health like schizophrenia etc.." (which was one of my concerns I originally had listed off to her.) "He doesn't just give medication to people for depression, especially people in pain management. Your are still in pain management aren't you?" "Yes mam I am." I said "I didn't call you asking for any pills or medications did I mam? I called you asking for treatment and counseling and diagnosis for possible further mental health issues. Are you labeling me, seriously mam?" She says with a snotty tone "Well, you didn't show up for two appointments." I said "Mam I was taking at the time. Gabapentin, amongst other medications that make me very drowsy and forgetful. You have labeled me, over the phone!? And all I asked for was treatment, treatment. Never once did I ask for or even intend for medications, but for treatment and Counseling, for DEPRESSION of all things, and you label me and accuse me of "wanting pills."I told her she should go find a new job. The Worst, most degrading service ever. It's people like her that can cause people like me to slip through the cracks.
Location
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Employee Assistance ProgramMedicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
The goal of drug rehab in Arkansas is to help individuals stop using addictive substances and learn healthy ways to remain clean long-term. Participants learn vital skills to cope with cravings and manage stress, to prevent relapse.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
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Private Setting
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Accreditation Number: 20327
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
Contact Information
(501) 336-8300 
Suite 1, 350 Salem Road
Conway, AR 72034
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Jason Collins
