Counseling Associates – Salem Road

Conway, Arkansas

Suite 1, 350 Salem Road
Conway, AR 72034

About Counseling Associates – Salem Road

Counseling Associates - Salem Road provides outpatient behavioral health services to children and adults. Services include counseling, medication management, crisis intervention and more. Counseling Associates - Salem Road is located at Conway, Arkansas.

Counseling Associates is dedicated to providing a full continuum of innovative, community-based behavioral healthcare services. They believe that services should be easily accessible and cost-effective. They also believe in a person-centered approach.

Counseling Associates offers counseling for children and adults.
Services include individual therapy, marital therapy, family therapy, group therapy, medication, psychiatric assessment and referral for inpatient services, services for individuals with co-occurring disorders, DUI/DWI classes, adult drug court treatment, smoking cessation and recovery-based services. They utilize evidence-based practices.

Payment Options

Private insurance
Self-pay options
Financial aid
Sliding scale payment assistance
Medicare
Military insurance
Employee Assistance Program
Medicaid

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Programs

Adolescence program

Adult program

Program for men

Program for women

Young adult program

Settings & Amenities

Private setting

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

The goal of drug rehab in Arkansas is to help individuals stop using addictive substances and learn healthy ways to remain clean long-term. Participants learn vital skills to cope with cravings and manage stress, to prevent relapse.

Dual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Clinical Services

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Couples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 20327

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact

(501) 336-8300

Website

Suite 1, 350 Salem Road
Conway, AR 72034

Call Now - Help is Available

Get Help Now - 501-575-0717

Teen Challenge Adventure Ranch

Teen Challenge Adventure Ranch is a nonprofit rehab with a therapeutic board... read more.

Little Rock, AR (501) 526-8100

UAMS Psychiatric Research Institute

UAMS Psychiatric Research Institute stands out as leader in the struggle to ... read more.

Benton, AR (501) 315-4224

Counseling Clinic, Inc

Counseling Clinic - Outpatient Services offers outpatient services for indiv... read more.

Reviews

2.13 (33 reviews)

Rehab.com (2)

Google (31)

Google Rating

2.2 (31 reviews)

Mikaela Bailey

2 months ago

I used Counseling Associates a few years ago through their telehealth. I don't remember the name of the counselor I was assigned to but he was not good AT ALL. I spent at least half of each session hearing him complain and vent about his issues. I'm pretty sure I learned more about HIS health problems than he did about my mental health problems. I would NOT recommend this place to my worse enemy

DEAD WEIGHT

1 year ago

Matt Miller

I have an incurable chronic pain disease, commonly referred to as the "suicide disease" and I take many medications. Some of these cause heavy drowsiness and memory loss,camping many other things. I sadly suffer from depression. I missed two appointments last year, so I was banned for one year.It has been a year since that time and I tried to setup a new appt today with the woman over the phone at the Conway location. I very clearly said I was seeking treatment and counseling for my depression. I also wanted assessment for possible other mental illness and counseling for said depression because I'm having a hard time handling it right now because it's hard to treat my depression chemically due to my severe trigeminal neuralgia. She stopped me from talking and asked me with a real impersonal, abrupt tone what it was I was looking for there. I paused... "Excuse me"? I said." (She said something else but I can't remember that part) I then stumbled with my words and had pause waiting to remember the Dr.'s name and I kept asking for a hint from her, " you know.. its.. uh..I know this.. that doc.. ..you know the dr.... umm.. its.. uhh. He's been there forever." (Its extremely embarrassing and depressing when that happens, and it sadly often does.) "I have poor memory retention because of my medications and often have pauses and lapses like this one." I had to ask her flat-out directly... "What's the psychiatrist's name there?" "You mean Dr. Raza" she said with an annoyed tone. I said "Yes of course, that's definitely him." And I told her he used to treat me there over many years. She told me with a very unpleasant tone "He can't give you any medications. We don't do diagnosis anymore. We only handle severe mental health like schizophrenia etc.." (which was one of my concerns I originally had listed off to her.) "He doesn't just give medication to people for depression, especially people in pain management. Your are still in pain management aren't you?" "Yes mam I am." I said "I didn't call you asking for any pills or medications did I mam? I called you asking for treatment and counseling and diagnosis for possible further mental health issues. Are you labeling me, seriously mam?" She says with a snotty tone "Well, you didn't show up for two appointments." I said "Mam I was taking at the time. Gabapentin, amongst other medications that make me very drowsy and forgetful. You have labeled me, over the phone!? And all I asked for was treatment, treatment. Never once did I ask for or even intend for medications, but for treatment and Counseling, for DEPRESSION of all things, and you label me and accuse me of "wanting pills."I told her she should go find a new job. The Worst, most degrading service ever. It's people like her that can cause people like me to slip through the cracks.

Oliver Barger

My counselor is great my only complaint is I've been waiting for months now for them to send a referral for an appointment with their doctor that prescribes medication, the people at the front desk told me my counselor had to be the one to send the referral while my counselor told me it had to be the front desk.

Karen Pryor

2 years ago

I was extremely frustrated with the way they kept changing my daughter's counselor. She went through over 4 diff counselors in less than a year and a half. 1 was a request bc she wanted a female. But every time she would begin to open up and build with a therapist, they'd switch. Seems like they can't keep anybody and it's frustrating. So we have sought another place bc the changes were causing more harm than good.

Marcia Bell

Dr. Raza is Wonderful. I have seen him since 2002. Highly recommend him. I also love my new therapist Sav.

C E Lair

With the dearth of mental health services available in this community, when all else failed I contacted this facility. In order to get any information at all, I had to speak with the admissions person for Counseling Associates. And yes, when you leave a voice mail you are instructed to not leave another. Once I got a call back, I asked if the therapist I had chosen had any openings. "No, he does not" was the immediate reply. When I asked if any one else listed as accepting my insurance were available the immediate and curt reply was "No, they are not". Apparently, the admissions person has all of the schedules and all accepted insurances of the therapists at this facility memorized. Unfortunately, she has no concept of courtesy or compassion memorized. If this is an example of what this place has to offer, I think I am better off on my own.

Zacharias Collins

This place is a joke. Our son was seeing a therapist there that was great, but our daughter is supposed to see shanice who hasn't spoken to us since the initial meeting when she brushed aside all our concerns and told us we were stuck with her. And forget trying to set up an intake appointment, they have one lady that does it all and of course she's never there. My husband and I were given the run around for almost a month trying to set up our kids appointments and still haven't heard back on our own requests. But rest assured, she's set up the rudest voice mail possible to tell you that you shouldn't call back and that she'll get to you whenever she feels like it. I would go literally anywhere else before I went here.

Kaytlyn Combs

They are extremely rude on the phone. I called to just see how my husband could go about setting up an appointment and I was told that I couldn t do anything and would not give me any information on how he could set up an appointment. I m literally married to this man and in every other situation in the world I could call. I didn t even ask for personal information, just how he could set up an appointment. Extremely unprofessional. My husband was super hesitant to even go here because they dismiss everything he tried to talk about. I highly recommend anywhere but here. If I could give zero stars I would.

Martin Horner

3 years ago

Went for therapy and med checks for more than couple of years. Therapist uses victim blaming and has shady ideas about race, final session had a blow out after with him and wrote a complaint to the Counciling Associates general contact email. Gmail has been trying to resend for days now. The general contact email for them won't accept my email.

Response from the owner3 years ago

Martin, you can send your e-mail to lkoone@caiinc.org as she is appropriate contact.

Anson Miller

I switched to this business because they told me there appointments were 2 to 3 weeks out and I told them I did not want appointments 1 month out or more if I had to reschedule or something. They reinsured me that would not happen. Well the first appointment was over 1 months out. No good relationship is based off a lie. So yet again I have been duked. So I am stuck with my thoughts. Send prayers my way and don't believe liars!!!

Zach B

This business doesn t care about your well-being or setting you up for success, they just want your money. They also take a very long time to return phone calls, literally months.

Load More Reviews