COSSMA

Avenue El Jibaro Carr 172 Km 13.5, Bo Bayark Int Cidra, PR 00739
Outpatient

About COSSMA

COSSMA, located in Cidra, Puerto Rico is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at COSSMA include age-appropriate treatment for teens addressing adolescent-specific issues, specialized drug rehab for veterans, addressing combat-related trauma and reintegration, and inclusive treatment respecting diverse sexual orientations and gender identities.

Latest Reviews

Sandra Torres
1 month ago on Google
1
They never answer the phone, I can't miss an hour from work just to go in person to make an appointment. They do not have any method to make an appointment online or by call. Well, so that they provide service to the people who pay for the medical plan and work. Provide your services only to people who eat the government plans and do not work who can go in person to make an appointment
Desiree Santana
8 months ago on Google
1
Cossma Cidra, the lady who is in the referral area Ana is a total disaster. I come from afar and I have to return several times because the referrals are submitted super late and to top it all off poorly done. I wonder, what is he doing there? With its terrible service
Doris Nilsa Ortiz
11 months ago on Google
5
Cossma excellence and quality at the service of the population....thank you!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.2 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (787) 739-8182
Building icon

Avenue El Jibaro Carr 172 Km 13.5
Bo Bayark Int
Cidra, PR 00739

Reviews of COSSMA

3.2/5 (41 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (41 reviews)
Sandra Torres
1 month ago
1

They never answer the phone, I can't miss an hour from work just to go in person to make an appointment. They do not have any method to make an appointment online or by call. Well, so that they provide service to the people who pay for the medical plan and work. Provide your services only to people who eat the government plans and do not work who can go in person to make an appointment

Desiree Santana
8 months ago
1

Cossma Cidra, the lady who is in the referral area Ana is a total disaster. I come from afar and I have to return several times because the referrals are submitted super late and to top it all off poorly done. I wonder, what is he doing there? With its terrible service

Doris Nilsa Ortiz
11 months ago
5

Cossma excellence and quality at the service of the population....thank you!

Hector
1 year ago
1

Don t EVER EVER EVER go to cossma!!! They don t care about anyone BUT THEMSELVES. All they want is your money, their service is HORRIBLE, the people that work there are HORRIBLE.

Sandra Mojica
1 year ago
1

Twice they made an appointment for me to see the Health Educator in Cossma de San Lorenzo and the first time was for 7 and it was 8:30 and she was in the center and did not attend to me and the secretary changed my appointment which was very helpful. reluctantly And today I had an appointment for 8 and she arrived at 6 and at 7:50 they informed me that she called me on Friday that she would not come, which I have not received a call from that lady. What they already have is abuse when one gets up early and several patients pass before one who had arrived much later. I'll have to file a complaint.

Alexander Santos Marrero
1 year ago
1

I came from afar for an appointment at the Optometry area only to be told that they canceled it without warning. Manage your calls and notices well or coordinate your doctors' vacations well.

Hector Carrucini
1 year ago
1

I am trying to communicate to see if they offer a service and the box system does not allow me to communicate, because although it gives me the Cidra exemption, it does not give me the option of how to mark it or how to communicate.

DAVID FERNANDEZ
2 years ago
1

They are slavers exploiting employees and do not give vacations when they have the right by law

Response from the owner2 years ago
Greetings David Fernandez, Thank you for taking the time to share your opinion. If you have any situation regarding the human resources area, you can contact our administrative offices and we will be happy to help you. At COSSMA we are service, we are health! We are here to serve you Saludos David Fernandez, Gracias por dedicar tiempo para compartir su opini�n. De tener alguna situaci�n referente al �rea de recursos humanos se puede comunicar con nuestras oficinas administrativas y con mucho gusto le podemos ayudar. �En COSSMA somos servicio, somos salud! Estamos para servirle
Alexa Ramos
2 years ago
2

They don't answer and if they do they leave you waiting for minutes!!!! Up to 1 hour increasingly mediocre

Response from the owner2 years ago
Thank you for taking the time to share your opinion, as it allows us to identify aspects that we can improve. At COSSMA we are service, we are health! We are here to serve you Gracias por dedicar tiempo para compartir su opini�n, ya que nos permite identificar aspectos que podemos mejorar. �En COSSMA somos servicio, somos salud! Estamos para servirle
Marrero
2 years ago
3

Very good treatment but when it comes to calling it is a 0, they transfer and never answer, one goes to Cossma and they tell us it is for calls? How are we supposed to communicate if we can't???

Response from the owner2 years ago
Thank you for taking the time to share your opinion, as it allows us to identify aspects that we can improve. At COSSMA we are service, we are health! We are here to serve you Gracias por dedicar tiempo para compartir su opini�n, ya que nos permite identificar aspectos que podemos mejorar. �En COSSMA somos servicio, somos salud! Estamos para servirle
Sol Quiles
3 years ago
1

Dr. P�rez does not know how to differentiate between a. Face acne and fungus. I visited her for the second time because she forgot to prescribe my son for Acne and denied him a referral to the dermatologist. I go again to request the cream that he forgot to send and he sends one in the name of the mother (me) and a foot fungus cream. Dr. Perez lets me know if I have to send her photos of acne and foot fungus. Place your mind on what the patient is mentioning to you, for me you were thinking about a thousand things, except what we were telling you. A 0 out of 10.

Response from the owner3 years ago
Greetings Mrs. Quiles, we are more than willing to assist you. COSSMA has internal protocols to handle situations like these without exposing information that involves patient privacy and security in digital media. If you need additional assistance, you can write us a private message or call 787-739-8182 extension 1200. Saludos Sra. Quiles estamos a la mayor disposici�n de asistirle. COSSMA cuenta con protocolos internos para manejar situaciones como estas sin exponer informaci�n que involucre la privacidad y seguridad del paciente en medios digitales. De necesitar asistencia adicional nos puede escribir un mensaje privado o llamar al 787-739-8182 extensi�n 1200.
Angely Rivera
3 years ago
1

They never answer the calls. More than 1 hour calling and nothing

Response from the owner3 years ago
Greetings, we are sorry for the inconvenience. You can contact us via message on this platform and we will be happy to help you. We are here to serve you Saludos, lamentamos el inconveniente. Nos puede contactar a trav�s de mensaje en esta plataforma y con mucho gusto le podemos ayudar. Estamos para servirle
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