Connections CSP Incp

1423 Capital Trail
Polly Drummond Plaza Building 3
Newark, DE 19711

Connections Behavioral Health

(302) 442-6622

About Connections CSP Incp

Connections CSP is a non-profit organization that provides services to individuals struggling with mental health and substance abuse issues. Services include individual and group counseling, medication-assisted treatment and DUI treatment services. Connections CSP is located at Newark, Delaware.

Connections also provide outpatient DUI treatment. Before getting into the treatment, individuals must complete the intake and referral process through the Delaware Evaluation and Referral Program (DERP). Classes are available for Spanish-speaking clients.

Case management is available including help in securing financial assistance, transportation, child care, housing and employment.

Latest Reviews

Alex Lopez
1 year ago on Google
3
This place was nice, all the workers were nice except Saundra the "psychiatrist". This (I can't even write down all the insults I have against this woman because I would probably get in big trouble) so-called "psychiatrist" would devaluate my traumas and put me on antipsychotics that literally ruined my life (now I have permanent movement disorders and impulse control problems). She would accuse me of being schizophrenic and bipolar plus she disrespected not only me but also my mother multiple times. She also told me all these threats just because I stopped taking medications that were giving me horrible side effects. She even prescribed me benzodiazepines despite my substance abuse history.
Josh Brown
1 year ago on Google
3
You get what you put into your recovery!! If you've read some of these negative reviews you'd see the common theme is NOT THIS PLACE, it's ADULTS CHOOSING TO BLAME OTHERS INSTEAD OF TAKING ACCOUNTABILITY FOR THE THEIR OWN CHOICES AND CURRENT STATE IN LIFE!! Not every place nor person will be your fit but it's up to YOU to establish that right fit for YOUR needs!! If you want the help it's there. Don't fit with who your given REQUEST A SWITCH or BE PRODUCTIVE IN YOUR RECOVERY AND FIND ONE IT IS THAT SIMPLE!! The workers here DO NOT DISCRIMINATE NOR RACIALLY PROFILE, THEY DO NOT BABY YOU NOR SUGARCOAT YOUR ADDICTION, WHERE YOU HAVE PUT YOURSELF IN YOUR OWN SITUATION/LIFE, AND WHAT YOU GIVE IS WHAT YOU GET!! I have had no problems with the staff in Smyrna nor Newark only have been given the truth about myself.!! YOU TAKE YOU WHEREVER YOU GO AND IF YOU WANT TO REALLY GET HELP THAT IS WHERE IT STARTS AND ENDS WITH YOU!!
Misty Wright
1 year ago on Google
1
I am leaving this review here because Coras does not allow for reviews. I started here 10 months ago and had one dirty urine and that was upon intake.I should have several bottles by now but they continue to put unreasonable expectations. On clients who work 40 hours a week and have three children and are a single parent. They expect me to do 3-4 hours of counseling when the counselors they have had to have an 80 person caseload and can t even see you for 15 minutes without being interrupted five times. It s just not feasible. ! I ve done everything I m supposed to

Location

Accepted Insurance

Connections CSP Incp works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Clients may enroll in an intensive outpatient program (IOP) immediately following detox or after completing inpatient treatment. IOP programs involve a step-down approach in which treatment frequency and intensity gradually decrease until the client is stable enough to enter standard outpatient (OP) care. Most intensive outpatient programs offer a minimum of nine and a maximum of 20 treatment hours. Therapeutic modalities typically include medication assisted treatment (MAT), psychotherapy, recovery skills training, and complementary care.
12-step icon12-Step
The 12 step program model has become standard in addiction recovery programs around the country. It combines peer coaching with spiritual development to address the root causes of addiction while providing those in recovery with robust, judgment-free support. Participants self-select a sponsor to guide them through their recovery journey, engage in regular group meetings, and "work the steps" to achieve healing emotional, psychological, and spiritual growth. Though 12 step recovery is spiritually-focused, religious affiliation is not required.
aftercare iconAftercare Support
Clients receiving services in a rehab aftercare program have typically completed detox or an inpatient treatment program. Aftercare programs provide customized, wraparound care to support recovery as a life-long process. Case managers, the recovery care team, and the client work together to identify and access services the client needs in order to support sustained sobriety.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Recovery is possible for those who complete drug rehab in Delaware. These programs specialize in providing an environment that encourages sobriety and a professional staff that provides the tools to overcome addiction. Participants receive a customized treatment plan tailored to their needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
postpartum-program thumbnail image
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.

Clinical Services

When used in treatment sessions, cognitive behavioral therapy in Delaware has been shown to be an effective method to address a variety of mental health disorders, including substance use disorders. An advantage of this method is its ability to also address any co occurring disorders such as anxiety, depression, and PTSD.

Delaware families focus on creating a supportive network for the individual in recovery during family therapy. Therapists work with your family to identify dysfunctional patterns and develop healthier ways of interacting. This can significantly improve the overall treatment outcome.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Couples therapy typically involves five strategies. The therapist will get to know you, help you both identify your feelings, explore the past, find solutions to relationship issues, and teach you skills to deal with issues now and in the future.

Motivational interviewing is designed to strengthen your internal motivation to change. It's a method of communication that focuses on change, allowing you to reflect on your current circumstances and draw your own conclusions about the next steps you need to take.

The focus of trauma therapy in Delaware is on healing your emotional wounds from traumatic events you have experienced. Your therapist guides you through the process of confronting these memories and integrating them, which improves your emotional resilience and your mental well being.

Amenities

  • car iconPrivate Transportation

Contact Information

Phone icon (302) 442-6622
Building icon

1423 Capital Trail
Polly Drummond Plaza Building 3
Newark, DE 19711

Reviews of Connections CSP Incp

3.74/5 (70 reviews)
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Reviews

5

They treat all clients with dignity provide education and support while truly doing their best to help their struggling population.

Reviewed on 6/24/2019
5

Great nursing staff, always very polite, professional and down to earth, they truly know the work they are doing. Your advice has helped me enormously.

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (68 reviews)
Misty Wright
1 year ago
1

I am leaving this review here because Coras does not allow for reviews. I started here 10 months ago and had one dirty urine and that was upon intake.I should have several bottles by now but they continue to put unreasonable expectations. On clients who work 40 hours a week and have three children and are a single parent. They expect me to do 3-4 hours of counseling when the counselors they have had to have an 80 person caseload and can t even see you for 15 minutes without being interrupted five times. It s just not feasible. ! I ve done everything I m supposed to

T.T Gallagher
1 year ago
5

I have been in the mud for some time now I've been thu the process and have scene so oh so many so called counselors some court ordered others by choice.( not just limited to counselor but any of the person's tied to "The process," and or program..I have been raked over coals and have been mislead. Truthfully I was young and didn't realize it was about the money, insurance billing.... statistics..... Not to say all others or most truly are there to help.... I couldn't tell... I painfully have to admit they are very well not worth the air they breath.... I hope they have changed or some way some how have God forsaken made a change in someone lives that was useful......all that above mentioned for this..)to appreciate a very special and wonderful counselor..Sonya... Never and I mean never have I personally had the opportunity given to me now to be her client..... It's a blessing and to truly see someone who has perfected there craft or profession to the point that she has....In this game it's so hard to connect on a equal playing field and to see some one who truly cares and I mean this counselor will walk thu hell and lead you out just follow her lead....If you have the blessing and it is to be her client your gonna get what you put in... Nothing more nor less and I promise you that.. if only the world really knew what I know you would go crawling to her feet begging to be her client.....

Alex Lopez
1 year ago
3

This place was nice, all the workers were nice except Saundra the "psychiatrist". This (I can't even write down all the insults I have against this woman because I would probably get in big trouble) so-called "psychiatrist" would devaluate my traumas and put me on antipsychotics that literally ruined my life (now I have permanent movement disorders and impulse control problems). She would accuse me of being schizophrenic and bipolar plus she disrespected not only me but also my mother multiple times. She also told me all these threats just because I stopped taking medications that were giving me horrible side effects. She even prescribed me benzodiazepines despite my substance abuse history.

Josh Brown
1 year ago
3

You get what you put into your recovery!! If you've read some of these negative reviews you'd see the common theme is NOT THIS PLACE, it's ADULTS CHOOSING TO BLAME OTHERS INSTEAD OF TAKING ACCOUNTABILITY FOR THE THEIR OWN CHOICES AND CURRENT STATE IN LIFE!! Not every place nor person will be your fit but it's up to YOU to establish that right fit for YOUR needs!! If you want the help it's there. Don't fit with who your given REQUEST A SWITCH or BE PRODUCTIVE IN YOUR RECOVERY AND FIND ONE IT IS THAT SIMPLE!! The workers here DO NOT DISCRIMINATE NOR RACIALLY PROFILE, THEY DO NOT BABY YOU NOR SUGARCOAT YOUR ADDICTION, WHERE YOU HAVE PUT YOURSELF IN YOUR OWN SITUATION/LIFE, AND WHAT YOU GIVE IS WHAT YOU GET!! I have had no problems with the staff in Smyrna nor Newark only have been given the truth about myself.!! YOU TAKE YOU WHEREVER YOU GO AND IF YOU WANT TO REALLY GET HELP THAT IS WHERE IT STARTS AND ENDS WITH YOU!!

Timothy Warden
1 year ago
1

In spite of wat good reviews this place has my experience was unbelievable they lied to me several times the first time I went there they didn t Assignment me to a counselor or even cared that I am a very sick individual and the biggest thing is that one of the nurses disclosed my information to someone else s going to the clinic hear I m trying to better myself and this is something I had to deal with wene I was going there I m going to ars and that place is amazing don t come hear unless you want problems that you don t need

Chiante Galezniak
1 year ago
1

I just tried to call the office 6x now to get hold of my therapist or my medication doctor and the same RUDE woman doesn't know how to answer a phone professionally.... probably the same KARIMA that sent crisis to my house claiming I was in danger... she doesn't know how to speak to anyone who has anxiety or other issues... I don't understand why she has a job like that when others such as myself are better qualified for the job... RACHEL was there for the 6 years I've been coming to this place and she did a wonderful job..pleasescreenthese pand also moniter their behavioras to speakingto patientsrudelyand in dusgust its notacceptable. .

mark smith
1 year ago
3

It was fine for 10 yrs until my Dr quit which she has a rite to do,but connections did nothing no list of providers who take my Ins no nothing just BYE way to leave a depressed serious suffering ADHD recovering 20yr Heroin addict out there still haven't found Dr in 3mts and yes I'm using it helps my my ADHD I've learned that's how u r treated on medicate

Joey F.
2 years ago
4

It's all about following the rules and keeping your cool. All of the negative reviews talking about not caring about anything but money... they are most likely not following the guidelines and rules for the program. If you cuss out the nursing staff because you're I withdrawal, don't expect great service. Do the program as your supposed to -- and you won't have any problems. I've had two counselors over 5 years. Haven't touched an opiate, but rely on this service. I feel safe here. Yes, improvements are needed. More counselors, less stringent cannabis rules like most clinics would improve my experience. Anyway, thumbs up. Saved my life.

Space Avenger
2 years ago
1

Every employee seems to just quit there and they have left 3 of my family members with no therapist, and without someone to handle their meds. They never return messages or call you back when they say they will, and it's very unprofessional to call the nurse only to hear that their voicemail box is full and you can't leave a message.

Anji Allocco
3 years ago
5

Everyone there is amazing. I do have my favorites I am very grateful to all the help they have all given me. I wish I could express just how much gratitude I have for all their help getting me straight. Shamia Miss Clarice Steve Studer Tina Cubeta Fanta. DEFINITELY my favorite people to see when I walk in they have been straightforward specially shamia ALWAYS KEPT IT STRAIGHT WITH ME. If I got out of line by saying the wrong thing we're thinking the wrong way I am grateful for her. Setting me straight. So if anybody wants to know about Connections, THEY CARE!

Dess Dior
3 years ago
1

Everybody that works there are miserable they are rude only the nurses that work on certain days are niceee the black nurses are very rude.

kim a
3 years ago
5

I have mental health issue this was a God send.

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