Connections Counseling

5005 University Avenue, Suite 100 Madison, WI 53705
InpatientOutpatient
Connections Counseling WI 53705

About Connections Counseling

Connections Counseling specializes in outpatient addiction treatment for adults, families and young people in Madison, Wisconsin. They offer general outpatient (OP) and intensive outpatient (IOP) programs depending on the level of care you require.

They prioritize healing and constructive development by using a strengths-based strategy. For young college students who use alcohol and cannabis they employ the harm reduction strategy. This means that they look for patterns of use, provide helpful advice about safe usage and look into the reasons behind these behaviors.

To help clients with substance use disorders, particularly those who also have co-occurring conditions, their clinicians work closely with the legal system. Their family therapy sessions aim to improve communication, settle disputes and fortify family bonds. These one-on-one sessions focus on achieving goals as a family and resolving issues together.

With the supportive and safe environment that group therapy offers, people can talk about their experiences with substance use. They can also practice new coping techniques, build relationships and share knowledge with one another.

An intensive outpatient program (IOP) that blends structured care with evidence based treatment is available. It is customized to match each client’s specific requirements as they move through the program. They also provide services for interventions. These are planned events attended by drug abusers, their loved ones and a trained interventionist who encourages the person to seek treatment.

Their team consists of skilled medical professionals including psychiatrists. They provide therapy in addition to writing prescriptions and managing drug orders. They also offer transcranial magnetic stimulation (TMS) that has been proven a viable noninvasive treatment for disorders such as major depressive disorder, anxious depression and obsessive compulsive disorder.

Latest Reviews

Chell Parkins
2 weeks ago on Google
1
Rosencrance recently took this place over and all 3 of my children's therapists left. Connections was amazing, but I would not go here as clearly the employees are unhappy and there is a complete lack of consistency. No contingency plan for how to work with these kids who are losing multiple support. No really conversations or planing ahead to connect them with someone new. My children were left to figure out for themselves, basically, how to continue to get support.
Oscar Castellano
1 month ago on Google
1
Connections Counseling used to be one of the best centers for therapists and support groups for decades then Rosecrance bought them out and everything has slowed to an embarrasing crawl and that has caused some of the best therapist to leave. It is now a soulless husk owned by some out of state dinguses. I feel sad, not for me but for all those patients this changed affected them.
Jeramiah Korbisch
8 months ago on Google
1
I would do zero stars if I could.Do not go here. I'm not one for leaving reviews but this place is just wrong. The counselors are one sided and when you request a different counselor they will try to justify why they should be your counselor, defend themselves up and down, then wave their degree in front of the camera like a child.The counselor we had allowed name calling along with constant cut offs while I was being sincere. It was bullying and the counselor allowed it. Not once did she intervene even when I called her and the other party out on their behavior along with the bullying that was being allowed during the session.I even asked the counselor how this was being billed as these appointments were not set up by me. I asked this and did not receive an answer. I was very clear that I would like to know how they were billed because my employer offers 8 free sessions a year. Now and with out notice, I have about $500 being taken out of my account and will be calling them again. When it comes to financials and addiction, financials can play a roll in a relationship. This clinic does not have the best interests of it's clients in mind.I'm grateful that I have experienced support groups to help me realize this company for what they are.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.6 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Inpatient rehab is designed to stabilize clients who are exiting detox or those who are in some form of crisis. They are an important preliminary step designed to prepare clients for outpatient, sober living, or community-based care. Clients live at the treatment center and engage in intensive addiction counseling. Group and family therapy is common. Many programs also emphasize recovery-focused life skills training to support clients' sustained sobriety. Some programs offer evidence-based holistic therapies, such as meditation.
intensive-outpatient iconIntensive Outpatient
Instensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. Intensive outpatient therapy provides a higher level of care and attention than can be provided solely in individual and group sessions. IOP at Connections consists of 3 sessions per week of 3 hours per day in the mornings or evenings. The IOP format includes addiction education, family support group, relapse prevention, recovery speakers, social support, art therapy, and experiential therapy. Connections uses the matrix model, an evidenced based program to support long term recovery. IOP may be particularly helpful for individuals returning from residential treatment.
sober-living iconSober Living Homes
Individuals staying in a sober living home in Wisconsin benefit from support and friendship with others in recovery. They're also encouraged to continue rehab through support groups and outpatient treatment. Halfway house residents further benefit from increased responsibility and mutual accountability that helps them practice recovery skills. Their time at a sober living home prepares them to transition back to regular life after treatment.
heart-hands iconIntervention Services
Intervention Services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict’s behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need. Comprehensive interventions are facilitated by two experienced clinicians. Interventions typically consist of two to three sessions meeting with family and concerned parties prior to the actual intervention. The facillity helps families create a plan of action and coordinate services.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members. Connections Counseling offers a variety of groups to meet the needs of all ages, gender and specific areas of focus. Group involvement is typically a duration of at least 90 days with options to continue or become a group mentor. Groups provide positive group support ranging from recovery, anxiety, depression and other co-occurring topics. As clients attend groups, they have opportunities to decrease isolation, increase social connections and feel the true essence of acceptance and hope by both peers and staff.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life. Connections provides substance abuse and mental health individual therapy. Staff takes a unique approach to individual therapy based on practices that identify and build on the strengths of each individual. The facility works to provide best matches of patient needs to their diverse staff.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation. Connections Counseling provides educational and therapeutic support to families with evidence-based information on the neurochemistry of addiction, developmental stages, and effective parenting styles for teens and young adults. In addition, Connections Counseling provides counseling services to parents, children, siblings, spouses and any other family member affected by their loved one's addiction and/or mental health illness.

Dialectical behavior therapy (DBT) is a multi-week, closed, skill-based therapy group consisting of skill sets learned and rotated during the course. Skill sets include mindfulness, distress tolerance, emotional regulation and interpersonal effectiveness. DBT has been proven effective in treating people who have a history of substance use, impulse control issues, eating disorders, anger management, self-harm and anxiety. DBT for adults is a 16 week class. Additionally, a 6 week DBT class is tailored specifically for adolescents.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • spa2 iconYoga Studio

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Wisconsin

Contact Information

Phone icon (608) 233-2100
Building icon

5005 University Avenue
Suite 100
Madison, WI 53705

Fact checked and written by:
Sehar Uddin
Edited by:
Courtney Myers, MS

Reviews of Connections Counseling

3.58/5 (39 reviews)
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Reviews

5

I couldn't recommend them more, they have been there for me since the beginning. I wouldn't be clean without this place. Thank you for your kindness.

Reviewed on 2/22/2019
5

Great staff and mentor program! I felt respected and valued by my therapist and other staff. I looked forward to going to IOP and aftercare and became a mentor to help others!

Reviewed on 4/18/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (37 reviews)
Chell Parkins
2 weeks ago
1

Rosencrance recently took this place over and all 3 of my children's therapists left. Connections was amazing, but I would not go here as clearly the employees are unhappy and there is a complete lack of consistency. No contingency plan for how to work with these kids who are losing multiple support. No really conversations or planing ahead to connect them with someone new. My children were left to figure out for themselves, basically, how to continue to get support.

Oscar Castellano
1 month ago
1

Connections Counseling used to be one of the best centers for therapists and support groups for decades then Rosecrance bought them out and everything has slowed to an embarrasing crawl and that has caused some of the best therapist to leave. It is now a soulless husk owned by some out of state dinguses. I feel sad, not for me but for all those patients this changed affected them.

Jeramiah Korbisch
8 months ago
1

I would do zero stars if I could.Do not go here. I'm not one for leaving reviews but this place is just wrong. The counselors are one sided and when you request a different counselor they will try to justify why they should be your counselor, defend themselves up and down, then wave their degree in front of the camera like a child.The counselor we had allowed name calling along with constant cut offs while I was being sincere. It was bullying and the counselor allowed it. Not once did she intervene even when I called her and the other party out on their behavior along with the bullying that was being allowed during the session.I even asked the counselor how this was being billed as these appointments were not set up by me. I asked this and did not receive an answer. I was very clear that I would like to know how they were billed because my employer offers 8 free sessions a year. Now and with out notice, I have about $500 being taken out of my account and will be calling them again. When it comes to financials and addiction, financials can play a roll in a relationship. This clinic does not have the best interests of it's clients in mind.I'm grateful that I have experienced support groups to help me realize this company for what they are.

Dan schachte
11 months ago
4

Do not go and see Mary Kay. She will make your family problems worse!

Shauna Tidwell
1 year ago
3

Kai Miles Johnson
1 year ago
1

Whoever is the receptionist needs to figure their stuff out, that is not how you speak to people that help fund your wage. Will never be coming back or recommending anyone to come to connections.

Deb S
1 year ago
5

Excellent therapists and DBT classes.

Johanna Kelly
2 years ago
5

Connections Counseling is by far the best place I have ever been to for therapy and treatment. My therapist is insightful, inspiring, relatable and very knowledgeable. She encourages me to look within myself for strength and wisdom while she is there to help me. I now have 1.5 years of sobriety under my belt and have confidence in the futureThe groups are a place of safety and comfort. The staff aswell as the peers are relatable, inspiring and encouraging. Kim is the most uplifting person you will ever come across in recovery. Smart move to have her be the first person you deal with at Connections. My life will never be the same (thank goodness) since I have come to ConnectionsI will continue on my road to recovery with the support of Connections for as long as they will have me.

Krissy Mayer
2 years ago
5

I came to Connections 5 years ago and they helped me build a strong foundation for my life through counseling, groups, social events and becoming a mentor to others. The staff and people I have met at Connections mean so much to me and I would 100% recommend it to anyone looking for help.

Emma Regner
2 years ago
1

Dexter Lane
2 years ago
5

This place saved my life. I've been at connections for 7 years. I have participated in many of their groups/programs. Not sure where I would be if I hadn't found Connections. Would recommend to anyone looking for help.

Kathy Fitzpatrick
2 years ago
5

Connections counseling is a safe place that offers hope when you feel hopeless. It is one of those rare environments that provides professional care and a big hug at the same time. It is a safe place to recover because the people there are not just doing a job they truly care about you as a valuable human being. Connections has become like a second family to me!

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