Comprehensive Mental Health Services

17844 East 23rd Street
Independence MO, 64057

About Comprehensive Mental Health Services

Comprehensive Mental Health Services is a behavioral health provider that offers substance abuse treatment in Independence, Missouri. They’ve provided trauma informed care for adults, families and children for over 60 years. The staff members treat patients with evidence-based practices and tailor their services to each individual’s specific needs. Clients can receive treatment through outpatient (OP), and peer support services. CMHS also provides medication assisted treatment (MAT) and the CSTAR Program.

The CSTAR program is an outpatient substance abuse program that’s geared specifically towards adolescents between the ages of 12 and 18. These services are given after school hours during the school year and two to six p.m. in the summer.

Another unique service at this facility is the Healthcare Home service. Clients receiving this service will have regular assessments from a nurse care manager to ensure they’re achieving wellness goals. They’ll also get assistance with managing health conditions, help with accessing a family doctor, and access to a wellness coach who will provide health education. Persons with a severe mental health condition, such as substance abuse disorder, are eligible for this program.

The medications that are used for medication assisted treatment (MAT) include acamprosate, buprenorphine, and naltrexone. Each of these medications is designed to treat either opioid addiction, alcohol addiction, or both.

Clients who choose to participate in the peer support services can receive assistance and support from individuals who’ve been successful in recovering from addiction. Recovery coaches are trained to encourage and model recovery from substance use in a way that’s specific to the needs of the client.

Latest Reviews

Jeannette Erwin

4 weeks ago on Google

These professionals are so nice and patient so kind and I'm so grateful that I found this location because it really is providing assistance.

Response from the owner7 hours ago

We are grateful that we were able to be there for you to meet your needs. Thank you for the feedback and thank you for trusting us to help.

Jesus take The wheel (Anonymous)

1 month ago on Google

This place should be shut down. It's a joke.

Response from the owner2 weeks ago

Thank you for your feedback.

Chris V

1 month ago on Google

Waited on the wait list for almost a year, had my first therapy appointment on a monday & it went well, had a follow up appointment that next monday but was told when I arrived that my therapist had quit working for the company. About a month & a half later & a lot of calls to higher ups I was finally able to get another appointment with somebody else, arrived at the building I was told to go to 15 minutes before my appointment & was told 5 minutes before it was supposed to start that the therapist I was supposed to see was at the other building on the other side of Independence & i couldn t make it in time. VERY frustrating having your mental health played with by mental health care providers. Sad.

Response from the owner2 weeks ago

We are sorry this happened to you Chris, especially after waiting so long to see a therapist. We hope that you plan on continuing to see the new therapist despite the frustrations that have happened as we do want you to get the help for your mental health services that you need.

Gallery

Comprehensive Mental Health Services MO 64057

The facilities at Comprehensive Mental Health Services in Independence, MO 1

Location

Accepted Insurance

Comprehensive Mental Health Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Blue Cross Blue Shield

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.

Intensive Outpatient

Intensive outpatient programs provide an intermediate level of care, often supporting clients' transition from inpatient rehab to outpatient treatment. Most IOP programs require a minimum of nine therapeutic hours weekly, but clients may receive up to 20 hours of care, with the intensity and frequency of care declining as clients grow stronger in their sobriety. Intensive outpatient treatment generally combines addiction counseling, recovery education, holistic therapies, and, for some, medication assisted treatment (MAT).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Young Adult Program

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

Residential Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

(816) 254-3652

Website

17844 East 23rd Street
Independence MO, 64057

Get Help Now - 800-985-8516

Who Answers?

Edited by:

Peter Lee, PhD

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Reviews of Comprehensive Mental Health Services

2.4/5 (88 reviews)

Google Reviews

2.4 (88 reviews)

4 weeks ago

Response from the owner4 weeks ago

1 month ago

Response from the owner1 month ago

Leah Kent

Worst rapid response team everThey are not professional the women that run. The rapid response team are trashy and rude. They talk bad about the clients in front of other clients. They also laugh at you on the phone when you call during a crisis.You need new employees and training in crisis response.

We are sorry that you experienced this and appreciate your feedback. We will share this with the appropriate leadership staff as we are always wanting to improve our service delivery to the community.

Beth Dye

2 months ago

We saw Dr Matt his behavior was unacceptable he was condescending to me as the adult with my child and dismissing told us to return when my 16yo could tell the truth he didn t want to listen he just seemed angry and annoyed that he was there and that he had to deal with a teenager with extreme issues, the reason we were there! If he is having a bad day he should have cancelled his appointments and went home to get his head straight. I mentioned a word noncompliance and he informed me that term is no longer appropriate my therapist said it is used all the time to end this is we will and can not recommend your place for mental health care

Response from the owner2 months ago

Thank you for sharing your experience with us as it is important to hear where we need to address and improve the care that we give to those who come to us for help. I will share this with the leadership over this area in our agency so that they can address it.

B S

This place sucks! Never keep my appointments. Keep me waiting for 30 mins or mire before an explanation of why my appointments were cancelled. DONT GO HERE! Youve been warned.

Response from the owner1 year ago

We are so happy to hear that, Bobbi, and thank you for the kind words. It is definitely a collaborative effort with the people who come to us for help and it is important that we keep growing in our ability to meet the needs of the community we serve. Thank you.

Linda Daily

I can t tell you how upsetting our latest, and last, visit to this establishment has been. We will not be returning. The therapist we have been working with has recommended a psychiatrist who actually will treat my grandson for what his problems are, ADHD & tremendous anxiety. Found out today, this clinic (their term not mine) isn t even able to diagnose him! What are we doing here then? His doctor does not listen, obviously since she asked him four times in a telehealth call how often he sees his therapist. I tried to tell her his PCP was wondering about prescribing a different med, suggested the med she (his PCP) would like to see him try, & I was met with attitude . She ended up telling me if his neurologist was better able to treat him then we could just go there .No mammmm, I said his personal care physician, we have told you several times (during this meeting) that he has not seen neurologist yet. By this time my grandson was furious, as was I, so I stood up, & he was out the door in an instant. I told her we have taken all the attitude & disrespectful treatment from her we need for this year.She obviously didn t have any notes from previous appointments on her laptop she kept consulting, since she got med dosage wrong in two different Rx .Thankfully, my grandsons therapist has recommended, & we have gotten an appointment with, a specialist in Kansas who will hopefully finally give up on the SSRI meds that don t help him & treat with meds that will help. Don t go here!

I am so sorry about the experience you have had and appreciate you sharing your experience with us. I will pass this information along to the people in our organization who monitor client experience in the hope that this can lead to better quality care.

Caleb Streitenberger

4 months ago

To be clear; this rating is an aggregate rating based on ALL facets of Comprehensive Mental Health Solutions / Services. This includes my psychiatrist / phycologist (Dr. Shipman and his staff), visits for bloodwork, Club House, Case Management / Manager, daily groups just to name a few. If I have rated these services separately as they should have been, then some would have gotten higher scores while others lower. - (More information attached)

Response from the owner6 months ago

Caleb, thank you so much for sharing your thoughts and rating our services. We appreciate all feedback as it helps us to be continually striving to improve our services.

Carol Johnson

6 months ago

The only thing good about this place is my boyfriend's psychiatrist in the med clinic. But what's really ridiculous is that they want you to come in for your shop once a month but yet it takes an hour just to give a shot

I'm sorry that you are experiencing long wait times for you injection. I can understand why that would be frustrating. I appreciate you letting us know and will share with medication clinic. We are always looking to improve our service delivery.

Ethan Atchison

8 months ago

HIPAA violations, medical chart violations, medical diagnostic violations, patients rights violations.You know this company does it all! With gusto! They actually love ruining people lives and intentionally making them harder.This company failed to send documentation of completion of services (required by law).Then the nurse for Dr Brooks is so grossly incompetent that she can t figure out how to send a prescription somewhere else. She also doesn t know that she s required to return a phone call with 48 hours instead of 6 days.When you do hear back from her you will be met with nothing but stupid word after stupid word that falls out her mouth (Id say it s how she talks but based of her slurred speech there s definitely substance abuse issues there.)Next you have Melissa who can t even send over treatment completion in a timely manner resulting in several mental health crises as I was threatened with being arrested.After that because Melissa is incompetent you get to be on the phone with Andrew in Records (not to mess with the theme: also grossly incompetent.) Who thinks it s appropriate to hang up on patients in a crisis.The lawsuit I am going to be bringing against this place and the state of Missouri for 1st, 2nd, 6th, 8th, and 9th Amendment rights violations, loss of enjoyment of life, mental trauma, as well as distress is going to mean I won t have to work another day in my life. Buckle up because it s going to be rough.

Response from the owner8 months ago

Thank you for sharing your concerns. This was reported to our Compliance Department on the day you left the comment, and it has been reported that Compliance has followed up with you regarding your concerns.

Jimmie Darlene

10 months ago

I would recommend to all. I'm grateful my friends and family recommended I pursue services here at CMHS!As a walk-in clinic, I was prepared to wait a few hours, and was very comfortable during my relatively short stay in the waiting room. Within less than two hours, I had finished both the paperwork in the waiting room, and been back to complete the intake questions with a staff member.She informed me that due to a delay earlier that morning, the therapy team was still catching up and would be available in about 1.5 hours, so I was okay with leaving and coming back in a bit. Luckily, less than half an hour later, the staff called me to let me know they'd seen I am actually outside of CMHS' catchment area, and they immediately gave me a similar provider in my area who even had better hours for my availability. I didn't have to make the trip back to CMHS at all for this info!The CMHS team did everything possible to respect my time and health with every resource they had available, and it was a pleasure to work with the front desk and intake staff. I would recommend Comprehensive Mental Health Services to all.Thank you CMHS!

Lacey Penprase

Comprehensive is completely terrible. From their therapists and psychiatrists to the rehab services. Anyone I have come into contact with from here has been awful. I also told them two years ago to stop coming to my house with pamphlets and they will not stop. I wouldn t even recommend this place to someone if it were the last option. They do not care about you or your loved ones.

Response from the owner9 months ago

I'm sorry to hear that we haven't been able to provide services to you that meet your needs. If you email me at canderson@thecmhs.com and let me know your current address, and what is being left at your house, I can try to get them to stop leaving literature. Thank you for your feedback.

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