Comprehensive Mental Health Services

Independence, Missouri

17844 East 23rd Street
Independence MO, 64057

(816) 254-3652

About Comprehensive Mental Health Services

Comprehensive Mental Health Services, located in Independence, Missouri is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient.

Specialty rehab programs at Comprehensive Mental Health Services include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Comprehensive Mental Health Services will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

Comprehensive Mental Health Services has received accreditations from CARF.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient Rehab

Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs provide an intermediate level of care, often supporting clients' transition from inpatient rehab to outpatient treatment. Most IOP programs require a minimum of nine therapeutic hours weekly, but clients may receive up to 20 hours of care, with the intensity and frequency of care declining as clients grow stronger in their sobriety. Intensive outpatient treatment generally combines addiction counseling, recovery education, holistic therapies, and, for some, medication assisted treatment (MAT).

User icon Programs

young-adult iconYoung adult program

children iconChildren program

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

House check icon Settings & Amenities

  • home-setting iconResidential setting

Shield icon Insurance

Our Policy: Comprehensive Mental Health Services works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Phone icon Contact

Phone icon (816) 254-3652
Building icon

17844 East 23rd Street
Independence MO, 64057

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Get Help Now - 816-892-9904
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Reviews

2.5 (85 reviews)
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Google Rating

2.5 (85 reviews)
Chris V
1 month ago
1

Waited on the wait list for almost a year, had my first therapy appointment on a monday & it went well, had a follow up appointment that next monday but was told when I arrived that my therapist had quit working for the company. About a month & a half later & a lot of calls to higher ups I was finally able to get another appointment with somebody else, arrived at the building I was told to go to 15 minutes before my appointment & was told 5 minutes before it was supposed to start that the therapist I was supposed to see was at the other building on the other side of Independence & i couldn t make it in time. VERY frustrating having your mental health played with by mental health care providers. Sad.

Response from the owner1 month ago
We are sorry this happened to you Chris, especially after waiting so long to see a therapist. We hope that you plan on continuing to see the new therapist despite the frustrations that have happened as we do want you to get the help for your mental health services that you need.
Beth Dye
2 months ago
1

We saw Dr Matt his behavior was unacceptable he was condescending to me as the adult with my child and dismissing told us to return when my 16yo could tell the truth he didn t want to listen he just seemed angry and annoyed that he was there and that he had to deal with a teenager with extreme issues, the reason we were there! If he is having a bad day he should have cancelled his appointments and went home to get his head straight. I mentioned a word noncompliance and he informed me that term is no longer appropriate my therapist said it is used all the time to end this is we will and can not recommend your place for mental health care

Response from the owner2 months ago
Thank you for sharing your experience with us as it is important to hear where we need to address and improve the care that we give to those who come to us for help. I will share this with the leadership over this area in our agency so that they can address it.
B S
2 months ago
1

This place sucks! Never keep my appointments. Keep me waiting for 30 mins or mire before an explanation of why my appointments were cancelled. DONT GO HERE! Youve been warned.

Response from the owner1 year ago
We are so happy to hear that, Bobbi, and thank you for the kind words. It is definitely a collaborative effort with the people who come to us for help and it is important that we keep growing in our ability to meet the needs of the community we serve. Thank you.
Linda Daily
2 months ago
1

I can t tell you how upsetting our latest, and last, visit to this establishment has been. We will not be returning. The therapist we have been working with has recommended a psychiatrist who actually will treat my grandson for what his problems are, ADHD & tremendous anxiety. Found out today, this clinic (their term not mine) isn t even able to diagnose him! What are we doing here then? His doctor does not listen, obviously since she asked him four times in a telehealth call how often he sees his therapist. I tried to tell her his PCP was wondering about prescribing a different med, suggested the med she (his PCP) would like to see him try, & I was met with attitude . She ended up telling me if his neurologist was better able to treat him then we could just go there .No mammmm, I said his personal care physician, we have told you several times (during this meeting) that he has not seen neurologist yet. By this time my grandson was furious, as was I, so I stood up, & he was out the door in an instant. I told her we have taken all the attitude & disrespectful treatment from her we need for this year.She obviously didn t have any notes from previous appointments on her laptop she kept consulting, since she got med dosage wrong in two different Rx .Thankfully, my grandsons therapist has recommended, & we have gotten an appointment with, a specialist in Kansas who will hopefully finally give up on the SSRI meds that don t help him & treat with meds that will help. Don t go here!

Response from the owner2 months ago
I am so sorry about the experience you have had and appreciate you sharing your experience with us. I will pass this information along to the people in our organization who monitor client experience in the hope that this can lead to better quality care.
Caleb Streitenberger
3 months ago
3

To be clear; this rating is an aggregate rating based on ALL facets of Comprehensive Mental Health Solutions / Services. This includes my psychiatrist / phycologist (Dr. Shipman and his staff), visits for bloodwork, Club House, Case Management / Manager, daily groups just to name a few. If I have rated these services separately as they should have been, then some would have gotten higher scores while others lower. - (More information attached)

Response from the owner5 months ago
Caleb, thank you so much for sharing your thoughts and rating our services. We appreciate all feedback as it helps us to be continually striving to improve our services.
Carol Johnson
5 months ago
1

The only thing good about this place is my boyfriend's psychiatrist in the med clinic. But what's really ridiculous is that they want you to come in for your shop once a month but yet it takes an hour just to give a shot

Response from the owner5 months ago
I'm sorry that you are experiencing long wait times for you injection. I can understand why that would be frustrating. I appreciate you letting us know and will share with medication clinic. We are always looking to improve our service delivery.
Ethan Atchison
7 months ago
1

HIPAA violations, medical chart violations, medical diagnostic violations, patients rights violations.You know this company does it all! With gusto! They actually love ruining people lives and intentionally making them harder.This company failed to send documentation of completion of services (required by law).Then the nurse for Dr Brooks is so grossly incompetent that she can t figure out how to send a prescription somewhere else. She also doesn t know that she s required to return a phone call with 48 hours instead of 6 days.When you do hear back from her you will be met with nothing but stupid word after stupid word that falls out her mouth (Id say it s how she talks but based of her slurred speech there s definitely substance abuse issues there.)Next you have Melissa who can t even send over treatment completion in a timely manner resulting in several mental health crises as I was threatened with being arrested.After that because Melissa is incompetent you get to be on the phone with Andrew in Records (not to mess with the theme: also grossly incompetent.) Who thinks it s appropriate to hang up on patients in a crisis.The lawsuit I am going to be bringing against this place and the state of Missouri for 1st, 2nd, 6th, 8th, and 9th Amendment rights violations, loss of enjoyment of life, mental trauma, as well as distress is going to mean I won t have to work another day in my life. Buckle up because it s going to be rough.

Response from the owner7 months ago
Thank you for sharing your concerns. This was reported to our Compliance Department on the day you left the comment, and it has been reported that Compliance has followed up with you regarding your concerns.
Lacey Penprase
9 months ago
1

Comprehensive is completely terrible. From their therapists and psychiatrists to the rehab services. Anyone I have come into contact with from here has been awful. I also told them two years ago to stop coming to my house with pamphlets and they will not stop. I wouldn t even recommend this place to someone if it were the last option. They do not care about you or your loved ones.

Response from the owner9 months ago
I'm sorry to hear that we haven't been able to provide services to you that meet your needs. If you email me at canderson@thecmhs.com and let me know your current address, and what is being left at your house, I can try to get them to stop leaving literature. Thank you for your feedback.
Allison Holtman
9 months ago
1

Jimmie Darlene
9 months ago
5

I would recommend to all. I'm grateful my friends and family recommended I pursue services here at CMHS!As a walk-in clinic, I was prepared to wait a few hours, and was very comfortable during my relatively short stay in the waiting room. Within less than two hours, I had finished both the paperwork in the waiting room, and been back to complete the intake questions with a staff member.She informed me that due to a delay earlier that morning, the therapy team was still catching up and would be available in about 1.5 hours, so I was okay with leaving and coming back in a bit. Luckily, less than half an hour later, the staff called me to let me know they'd seen I am actually outside of CMHS' catchment area, and they immediately gave me a similar provider in my area who even had better hours for my availability. I didn't have to make the trip back to CMHS at all for this info!The CMHS team did everything possible to respect my time and health with every resource they had available, and it was a pleasure to work with the front desk and intake staff. I would recommend Comprehensive Mental Health Services to all.Thank you CMHS!

Tanya Goodman
10 months ago
4

There is a shortage of Therapists, due to an increase of people who need services. I understand that. Maybe that's why I was persistent and patient. I've switched to online therapy and found the best Therapist I've ever encountered through Comprehensive. It's my responsibility to follow through with my own mental well-being. Today I am responsible. Thank you for your services to our community. There are many of us who really do appreciate you. God bless

Response from the owner10 months ago
Thank you so much, Tanya, for the feedback. It is an area of great concern to us that there is such a need for more therapists at our organization and that the pool of potential therapists to hire is small and there are so many places looking to hire therapists. We are committed to continue to bring the team members onboard necessary to reduce wait time and meet our community's needs.
Jennifer Osborne
11 months ago
2

Usually my health care is of my own neglect. But rejecting a child's medical needs because we were "4" minutes late is unacceptable. This clinic won't do emergency help it's "MAKE AN APPOINTMENT" when they are at minimum six weeks out.

Response from the owner10 months ago
I am so sorry that you experienced this, Jennifer. We continue to work to do better.
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