Comprehensive Healthcare – Walla Walla

1520 Kelly Place, Suite 234 Walla Walla, WA 99362
DetoxInpatientOutpatient
The facilities at Comprehensive Healthcare - Walla Walla in Walla Walla, WA 1

About Comprehensive Healthcare – Walla Walla

Comprehensive Healthcare provides behavioral healthcare services for kids, adults, families, and seniors at locations throughout Washington. At their Walla Walla location, they specialize in outpatient treatments, including addiction specific care. You don’t need an appointment and they accept walk ins every weekday morning. They’re in network with most private insurance providers and offer a sliding fee discount program to help you pay for your services.

I like that this facility offers a range of services based on where you’re at in your recovery journey. After they assess your needs, your care team might recommend individual or group therapy, medication management, peer services, or other resources to help you break your addiction to drugs and alcohol. They also offer 24 crisis response and stabilization, as well as day support services.

A unique feature of this facility is that they work with local community providers to make sure clients receive complete, wraparound support. One example is their Housing and Recovery Peer Services, which is sometimes called HARPS. This is a contract that allows them to help people find housing after they’ve been hospitalized for a mental health issue or a substance use disorder.

One former client calls this program the best thing that’s happened to her in the 12 years they’ve lived in Walla Walla. She reflects that the team saw her at rock bottom and helped build her up to where she is today. However, several clients have noted issues with scheduling and coordinating care.

Latest Reviews

John Brazil
1 month ago on Google
1
They don't know what they are doing. They have no regard for the lives they play with and they make it damn near impossible to refill a get proper care and medication for treatment. You guys need to get your shit together worst care for mental health that you can get. Washington State citizens deserve better. I highly recommend seeking better treatments elsewhere if you value your loved ones.
Green Leaf
2 months ago on Google
1
A freaking joke. Took over a year to even be seen. Applied to get mental health evaluation and been scheduled with 3 different nurse practitioners. Two years in and I've only been seen 3 times for councling and still no evaluation. Government money hard at waste
Caitlin Speich
3 months ago on Google
4
Like I have said before, Comprehensive was a saving grace to me. I haven t had the best when it comes to therapists, but the prescribers continue to provide great service. I ve been stable on medications for almost 4 years.. even with the transition of a new prescriber.
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Rehab Score

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6.3 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab enables clients who are exiting detox or who are at an increased risk of relapse to focus on their recovery in a highly structured and supportive environment. Inpatient rehabs provide intensive clinical supervision and high-level treatment. Clients remain at the facility through the length of their program and typically receive multiple addiction counseling and education sessions per day. Holistic therapies, such as yoga, message, and meditation, may be used to relieve stress and ease discomfort.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Washington includes a team of medical professionals who are on-site 24/7 to provide the care you need. Medical staff can provide medications and other physical treatment to help you safely navigate withdrawal. Counselors offer mental and emotional support. Other specialists who offer additional resources may include nutritionists, family therapists, and case managers.
medically-assisted-detox iconMedically Assisted Detox
Medical detox is often the first step in addiction recovery and involves ridding the body of drugs and/or alcohol in a supervised inpatient setting. If you've become physically dependent on substances like alcohol, benzodiazepines (like Xanax), or opioids, quitting abruptly may cause uncomfortable or even dangerous side effects. In medically assisted detox, a team of medical professionals will help manage any potential withdrawal symptoms with the aim of keeping you as safe and comfortable as possible.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

One goal of family therapy is to provide a platform where members have a safe place to talk about the challenges that addiction has created in their lives. Using guided sessions, therapists help individual family members develop healthy communication skills and address unresolved issues between themselves to support their loved one's sobriety.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (509) 575-4084
Building icon

1520 Kelly Place
Suite 234
Walla Walla, WA 99362

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Reviews of Comprehensive Healthcare – Walla Walla

2.06/5 (28 reviews)
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Reviews

1

Terrible experience, I had never had so much trouble just to schedule an appointment, they never answer the calls, and when they promise to return the call, they never do it. The service of this place seems unprofessional; I hoped to receive better attention. I don't recomme ... Read More

Reviewed on 2/18/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (27 reviews)
John Brazil
1 month ago
1

They don't know what they are doing. They have no regard for the lives they play with and they make it damn near impossible to refill a get proper care and medication for treatment. You guys need to get your shit together worst care for mental health that you can get. Washington State citizens deserve better. I highly recommend seeking better treatments elsewhere if you value your loved ones.

Green Leaf
2 months ago
1

A freaking joke. Took over a year to even be seen. Applied to get mental health evaluation and been scheduled with 3 different nurse practitioners. Two years in and I've only been seen 3 times for councling and still no evaluation. Government money hard at waste

Caitlin Speich
3 months ago
4

Like I have said before, Comprehensive was a saving grace to me. I haven t had the best when it comes to therapists, but the prescribers continue to provide great service. I ve been stable on medications for almost 4 years.. even with the transition of a new prescriber.

Joshua D
7 months ago
1

I don't recommend this place for a option if it's your last option that's OK but from my own experience with them is I've been change multiple times with proscribers for meds and 4 councilors. They don't help with multiple types of mental health problems they only try and focus on one. I don't blame any volunteers for this. I'm blaming the people who manage everything for example the coordinator Kevin.

Shauna Hammond
1 year ago
1

If I could give negative stars I would!!! This is absolutely the worst mental health care facility! The psychiatrists over prescribe medication, they do not care about their patients, they cancel appointments if the patient is a few minutes late, they do not refill prescriptions in a timely manner, they office staff is rude, and Comprehensive Health is responsible for our daughter's suicide attempts and overdose. Do not trust them for your loved ones mental health care. They should be ashamed of themselves!

Response from the owner1 year ago
Hello Shauna, thank you for sharing your feedback with us. We take all of our reviews and comments very seriously. We want to invite you to share any specific concerns with our Client Advocate so that we might be able to resolve the problem and offer assistance in any way that we can. They can be reached at 509.576.4319
Maria Maldonado
1 year ago
1

No ethics, honesty, compassion, proper communication. So rude and hard of hearing. Not to all this applies to but to most of them it does.

layden martin
1 year ago
1

The absolute biggest joke in mental health care

Layden Martin
1 year ago
1

Would be better if they just didn't answer. They do not care dont go thru the steps only to find that out

Angel Martin
1 year ago
1

An actual joke the won't help just charge ur insurance for they're time don't expect help or anything close

LaidIn HatinBaby
1 year ago
1

Told em I was ready to end it all and just needed someone go talk to they sat me on a 3 month waiting list If ur seriously suicidal this place may just insure the fact that no one gives a f twll ur gone this place DOESNT CARE

LongLost ayden
1 year ago
1

Don't go they're expecting help or compassion they couldn't care less

Mel Jefferson
2 years ago
1

Nearly impossible to get in. Crisis line is sadly a joke too. Unfortunately, some of the providers are shady at best. For example, a male NP that prescribes at the WW & Yakima sites... A few of my younger female friends and clients have said they felt "creeped out" by him and they'll never go back, and that his unprofessional inappropriate behaviors were reported but apparently ignored. Very sad, as these services are so needed. :( There are a few good counselors though. They're just swamped

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