Community Health Center of New Britain

85 Lafayette street
New Britain, CT 06051

Community Health Center CT 6051
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About Community Health Center of New Britain

Community Health Center is a medical facility in New Britain, Connecticut. They provide primary medical care, outpatient behavioral health services, community resource support.

Their Center for Key Populations manages their addiction treatment programs here by addressing barriers and connecting participants to healthcare and other community resources. I think the great thing about this location is itā€™s an all in one center for everything related to your physical, mental, and behavioral health. You can receive dental care, primary care, and substance abuse treatment in the same place.

They offer individual, group, and family therapy for adults and children in person, virtually, or hybrid. They also provide addiction counseling, trauma informed care, and eating disorder therapy.

If youā€™re experiencing alcohol or opioid dependency you can receive medication assisted treatment using Suboxone to naltrexone to ease withdrawal symptoms, reduce drug cravings, and help sustain recovery long term. They also offer specialized programming for the LGBTQ, homeless, and HIV/AIDS populations.

Former patients have commented about long wait times, unfriendly staff, and disorganization. Other patients commented that they have good experiences with certain providers like Dr. Mark.

Latest Reviews

Joseline Moya
2 weeks ago on Google
5
Good morning, the attention that Ms. gave me is excellent. Yomaira, Mrs. Jackeline Prez, and of course my Dr. Quiana, excellent people, delighted, only one problem with the secretary Erika on the second floor, I didn't like how she treated me, nor does she say good morning to people, I shouldn't Being in that position, isolate her from people so that no one feels the way I felt, she is a person who does not have the aptitude as a person to treat others, I feel very sorry for her, it seems that she has not even studied with those manners
Kevin Parks
3 weeks ago on Google
5
Frances Guzman
3 weeks ago on Google
5

Location

Accepted Insurance

We work with many of the major insurance carriers as both an in-network provider and an out-of-network provider. We also accept private payments when possible.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
24-hour icon24-Hour Clinical Care
At times during the addiction treatment process, medical professionals must provide 24-hour clinical care in Connecticut. The processes are medically supervised due to the potential dangers of withdrawal symptoms. Staff often prescribe medications to manage these symptoms and curb cravings.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.

Clinical Services

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition therapy provides a personalized, high protein diet that gives your body the nutrients it needs for mental and physical recovery. This is an important part of drug rehab programs in Connecticut.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (860) 224-3642
Building icon

85 Lafayette street
New Britain, CT 06051

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Terri Beth Miller, PhD

Reviews of Community Health Center of New Britain

3.43/5 (124 reviews)
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Reviews

5

Staff, service desk check in are very accommodating , courteous and professional. They are doing a great job. Wonderfull place and a great experience.

Reviewed on 3/5/2019
5

SON LOS MEJORES DOCTORES Y TERAPISTAS QUE JAMAS NUNCA E TENIDO EN MI VIDA,OTRAS VESES ANTERIORES TRATE DE DIFERENTES FORMAS PERO NUNCA PUDE LOGRARLO.HASTA QE LLEGO EL DR.HADAD Y EL MEDICAMENTO FUI UNO DE LOS PRIMEROS QUE COMENSO EN EL PROGRAMA QUE EL DR. DIRIGE HACE MUCHOS A ... Read More

Reviewed on 7/9/2018
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Date Submitted
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Google Reviews

3.4 (122 reviews)
Nilda Perez
2 months ago
5

Kay
2 months ago
5

I really like this place than the one I went to in Hartford. Staffs and physician are knowledgeable, kind, and helpful. I haven t had to wait long. I was warmly greeted and any questions or concerns. The atmosphere was relaxing and I could not be happier. Highly recommended to family and friends. Absolutely, I ll be back!

Mayra Agostini
2 months ago
5

Excellent staff in all areas from the moment you enter the door until you leave. At the reception it's super, the techniques don't even go unnoticed and I love it because I don't know much English and they always find someone to translate for me. In short, I recommend it 100%. God continue to bless you

Jennifer
2 months ago
5

Some of the receptionists and doctors who have been concerned about my health are very attentive. Thank you very much. It is a shame that they change them and others leave. It is not the same. Big hug for your effort. God bless your sweet home.

Jenna Webb
2 months ago
1

Really terrible they don t communicate with other providers, take forever to get anything done, and heaven forbid you come in as a self aware individual and advocate for yourself it is a terrible mess every single time. Waited years for referrals that never (to this day) got completed. Most staff there do not care. There is only a small handful of pleasant individuals who will actually treat you well, listen to and address concerns appropriately. And like most of the healthcare system, the focus is about number of patients, not quality of care.Updating to add: Months of a wait time to be seen, even after getting test results back. Does not call in appropriate types of scans for the symptoms. The app never works, and good luck calling because almost every time they disconnect. Love the go to the ER when the er tells you to go to the doctor circle. Absolutely DO NOT recommend. Happy to answer any questions about my experience. Also, the urgent care provider I saw months ago is one of the worst providers I have encountered. Good luck getting records sent to specialists 6+ months they told me)

Mario Rivera Valentin
2 months ago
5

They are excellent, I went to the emergency room and they treated me wonderfully and they kept my medications up to date

Isabel Guadalupe Solorzano Robles
2 months ago
5

Good professionals with good care from the moment you arrive at the Health Center.

Carol Nussa
2 months ago
5

I love this care center, I have been a member since I arrived from Puerto Rico in 2019 they are always taking care of all patients, vaccines and very professional health laboratories, Thank you CHC

Mina Afshar
2 months ago
5

Good

Madeline Guzmļæ½n
2 months ago
5

I love HartfordHealthCare....your services are excellent!!

Elly Blanco-Colon
2 months ago
5

I've been going to CHC in New Britain for the past 12+ years with my wonderful Dr. Borgonos. He is a very considerate and compassion man who listens to you. I highly recommend CHC

Waykaliz Rodriguez
2 months ago
5

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