Community and Family Resources – Richmond Center

1619 South High Avenue
Ames, IA 50010

Community and Family Resources IA 50010

About Community and Family Resources – Richmond Center

Community and Family Resources – Richmond Center, located in Ames, Iowa is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at Community and Family Resources – Richmond Center include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

Community and Family Resources – Richmond Center has received accreditations from SAMHSA and the state of Iowa.

Latest Reviews

jason wilson
2 months ago on Google
1
This place is a scam. If you are there for an evaluation Take a lawyer with you and make sure He reads everything that the counselor is typing. The counselor will mess with the screens, so you can't read anything or see what he's actually clicking on.He will make it go up and down. If you are there for an evaluation for an OWI, take a lawyer. Trust me. I guarantee you will need treatment!!! Plus they do a piss test and breathalyzer day 1. If you don't have insurance, they get a grant!!! To cover you.
Response from the owner1 month ago
Hi Jason, while we cannot comment on any specific situation/person due to confidentiality standards, we are sorry to hear of any difficulties people experience and appreciate feedback. Our Clinical Director is available at 515-576-7261 or via information@cfrhelps.org to directly discuss any concerns or areas of improvement.
Angela Valdivia
5 months ago on Google
5
Since I've moved here from Colorado, I had difficulty getting on medically assisted treatment (MAT) CFR was the only agency that really made an effort in scheduling me a s a p, they seem me & assessed me right away. Got me set up with groups & individual counselling that have been beneficial to me. Thank you very much April, Dana, Jessie & Caroline for your help & patience with me because I know I've been difficult at making my appointments & other places would have discharged me by now. I'm so happy that yous are still here for me.
April
10 months ago on Google
1
Been trying for 3 days to book an appoint with the psychiatrist at this location. At 4:30 they said they logged out of their computer and will contact me the next day - that didn't happen and I called the 3rd day and it goes straight to voicemail.
Response from the owner9 months ago
Hi April, we sincerely apologize for any difficulty you've had in reaching our office. We were closed from Dec. 22-25 for the holidays, and we're open for our regular hours the rest of this week (Dec. 26-29). We are available at 515-232-3206 or information@cfrhelps.org for any questions or concerns.

Location

Accepted Insurance

Community and Family Resources – Richmond Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Iowa

Contact Information

Phone icon (515) 232-3206
Building icon

1619 South High Avenue
Ames, IA 50010

Reviews of Community and Family Resources – Richmond Center

2.23/5 (16 reviews)
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Reviews

1

AVOID this place, it's a nightmare. They are careless, rude and their 'services' are useless. I got so much worse in this place, so unless you want to end with more suicidal thoughts, please, do yourself a favor and don't come here.

Reviewed on 3/8/2019
1

Very unsatisfied with the Practitioner's. I saw 3 different one's. Was not correctly diagnosed and did not receive the correct medications for my situation and body chemistry. I felt unheard and very frustrated. Would NOT recommend them!!!

Reviewed on 10/26/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (14 reviews)
jason wilson
2 months ago
1

This place is a scam. If you are there for an evaluation Take a lawyer with you and make sure He reads everything that the counselor is typing. The counselor will mess with the screens, so you can't read anything or see what he's actually clicking on.He will make it go up and down. If you are there for an evaluation for an OWI, take a lawyer. Trust me. I guarantee you will need treatment!!! Plus they do a piss test and breathalyzer day 1. If you don't have insurance, they get a grant!!! To cover you.

Response from the owner2 months ago
Hi Jason, while we cannot comment on any specific situation/person due to confidentiality standards, we are sorry to hear of any difficulties people experience and appreciate feedback. Our Clinical Director is available at 515-576-7261 or via information@cfrhelps.org to directly discuss any concerns or areas of improvement.
Angela Valdivia
5 months ago
5

Since I've moved here from Colorado, I had difficulty getting on medically assisted treatment (MAT) CFR was the only agency that really made an effort in scheduling me a s a p, they seem me & assessed me right away. Got me set up with groups & individual counselling that have been beneficial to me. Thank you very much April, Dana, Jessie & Caroline for your help & patience with me because I know I've been difficult at making my appointments & other places would have discharged me by now. I'm so happy that yous are still here for me.

April
10 months ago
1

Been trying for 3 days to book an appoint with the psychiatrist at this location. At 4:30 they said they logged out of their computer and will contact me the next day - that didn't happen and I called the 3rd day and it goes straight to voicemail.

Response from the owner10 months ago
Hi April, we sincerely apologize for any difficulty you've had in reaching our office. We were closed from Dec. 22-25 for the holidays, and we're open for our regular hours the rest of this week (Dec. 26-29). We are available at 515-232-3206 or information@cfrhelps.org for any questions or concerns.
Stonie Hashpants (RebellRaee)
1 year ago
5

A great resource for mental health care and substance abuse issues. Shout out to Kyla! She s amazing!

Jessa Williams
2 years ago
2

The receptionists and nurses are really nice and good about getting you in. But as far as doctors I would recommend Dr. Dodd over Greg Horn. Dr. Dodd is a better listener and much more professional. I still see Greg though for reasons I can't disclose here, but Dr. Dodd is much nicer. Greg doesn't even let you talk to him and when he does offer advice it's real generic like something someone on the street could tell you. He is very uncompassionate. I really hope I don't have to see him forever but he is better than no doctor. But do not be surprised if you get him and leave rattled and just plain mad.

C Austin Kelsey
3 years ago
4

Services rendered without any major issues. Periodic schedule issues in the past, minus 1star. Otherwise no qualms.

Shelby E
3 years ago
1

Chaz Duckett
5 years ago
1

Carla Stensland
5 years ago
5

Nathaniel Smith
6 years ago
1

Draconian, useless, unhinged, and a PR nightmare. I had to do a 60 day drug "rehab" course through this company (It was NOT a choice) because I had a pipe in my car. Their course material is riddle with fallacies, and the staff are very uneducated and inexperienced in the subject, plus they all live in a propaganda-filled fantasy land. I was told I was an addict, I had to admit I was just to pass the class (if I didn't pass the class, I went to jail). I actually had a classmate that got busted for marijuana that she smoked to relieve her pain from her chemotherapy, they told HER she was an addict! My "teacher" had no experience in drugs/alcohol, he hadn't even had beer before. He was insolent, sabotaging, and hated his job. I can't imagine what the inpatient center is like.This place needs to be shut down.It's places like this that contribute to the drug problem we have in The United States.

Justin Rolf
6 years ago
1

Took four hours to get a drug evaluation. I was there at open. There was only one other person in front of me. They then forced me to do one of their in house programs after I pleaded that it would be a hug inconvenience for me. It takes me 40 minutes to get their and they will turn you away if your late no matter what. Worst part is the actual program. It's either a 30 year old DVD for an hour, or some aweful half baked power point that last 30 minutes so then your forced to just sit around for the rest of the hour. When I walk through the doors of this place I can garuntee I am a going to have a bad experience. Also useless and rude support staff.

Brandon Hills
6 years ago
2

I agree with the other two reviewers. Many great services at this place, but cannot recommend the psychiatric services. Dr. Dodd is great if you are lucky enough to see him, but the current telepsych, Chrystal, is based in her opinions to the point that she has refused to refill my prescriptions that I have taken for over 5 years.It took me many years to find the 'right' combination that gives me peace of mind and allows me to function like a normal adult. After 5+ years of taking the medicine, she decides to pull me off for faulty reasoning. The study she mentions from 2012, as the reason for throwing away years of finding a working combination, was disproven in February 2016.Even if the telepsych changed, which it does about once a year for various firings, I still cannot reccomend their service. The replacement telepsychs are always just as bad in different ways.I have finally decided to find a different prescriber after going here for 3 years and with 3 different telepsychs. I would strongly suggest looking elsewhere. Barloon is a good start.

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