Ascension Columbia St. Mary’s Hospital – Ozaukee Campus

Mequon, Wisconsin

13111 N Port Washington Rd
Mequon, WI 53097

(262) 243-7300

About Ascension Columbia St. Mary’s Hospital – Ozaukee Campus

Located in Mequon, Wisconsin Columbia St. Maryā€™s Hospital Ozaukee is a medical hospital. This facility offers inpatient and outpatient mental health care and co occurring substance abuse treatment. A partial hospitalization program and an inpatient program are the available options.

While attending treatment, you can expect sessions to focus on conditions like PTSD, anxiety, and depression. Treatment also addresses eating disorders and addiction. A medical team built with psychiatrists, psychologists, and licensed counselors will treat you. They specialize in the diagnosis of mental illness. Medically assisted detox and medication assisted therapy will be a part of your personalized treatment plan.

To manage uncomfortable withdrawal symptoms and reduce any drug cravings, you may receive Suboxone. You can expect to engage in individual, group, and family therapy. During sessions youā€™ll be learning about abstinence education and relapse prevention. A special program is available for adolescents.

One unique component of this facility is that they also treat other addictions like nicotine, gambling, sex, and shopping.

Former clients of Columbia St. Maryā€™s Hospital says that the hospital lacks compassion and professionalism. Some other former clients said that their concerns were not addressed.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • medicare iconMedicare

Medical briefcase icon Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

elderly iconElderly program

hearing iconHearing impaired program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

House check icon Settings & Amenities

  • private iconPrivate setting

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

medicare iconElectroconvulsive Therapy

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (262) 243-7300
Building icon

13111 N Port Washington Rd
Mequon, WI 53097

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Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner

Reviews

2.98 (174 reviews)
Rehab.com icon Rehab.com (2)
Google icon Google (172)
Accomodations & Amenities
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Meals & Nutrition
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Treatment Effectiveness
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Admissions Process
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Staff & Friendliness
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Cleanliness
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Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

Completely disappointed by the service they provided me. I came expecting comprehensive help for my issues but instead, they just offered me medication. Go somewhere else if you want real treatment.

Reviewed on 2/25/2019
1

Completely disappointed by the service offered. The staff didn't treat me with respect. They didn't offer me comprehensive treatment but instead just gave me medication. Also, it's impossible to call asking for information.

Reviewed on 2/25/2019
Overall Experience
Date Submitted

Google Rating

Benjamin Pautsch
1 month ago
1

$3000 for 8 hours in a hospital bed, what a transparent scam. they did absolutely nothing. absolutely horrible

JEFFREY DeSmith
2 months ago
5

Great experience at Retina eye clinic

Response from the owner2 months ago
We re happy to hear your positive feedback! Thank you. -Ascension Wisconsin Community Manager
Marnissa Donald
4 months ago
1

The Nurses are amazing but the doctor Susan-Wilkerson is a very unprofessional doctor. She continually harassed and antagonized my family. Very disappointed in the treatment we received by her, we asked for a new doctor and she continued to come back inside the room disregarding our concerns and complaints !

Response from the owner4 months ago
Thank you for the feedback. We would like to work with you directly, so could you please complete this form https://healthcare.ascension.org/feedback and we will reach out? Thank you. -Ascension Wisconsin Community Manager
Dameron Family
4 months ago
2

My grandmother was admitted to this hospital and Susan/a Wilkerson is one horrible doctor! She has made it hard for my family and showed nothing but horrible services. She provoked us, doesn t listen to the concerns of our family, talked down to our family, talked over our family. As we requested for her to leave the room, she refused and consistently talked over us. After sharing our concerns, she acted as if she was being attacked. The rights of my grandmother was provoked. Thanks to Booker, Latoya and Terry who were tremendously supportive and helpful. I request Susan to be evaluated and sent to the Ward. She wanted our family to get out of character and it ate her up when she realized we weren t going that route. All we wanted was great care and Susan brought stress and bad spirits

Response from the owner4 months ago
Thank you for the feedback. We would like to work with you directly, so could you please complete this form https://healthcare.ascension.org/feedback and we will reach out? Thank you. -Ascension Wisconsin Community Manager
Tommy Sewart
4 months ago
1

Very nice building and staff but every time you try to call and request a prescription refill it will ALWAYS go to an answering machine. ALWAYS. I'm leaving 1 star because there is no help online, absolutely none. It's a joke. Besides interacting in person, the hospital is terrible.

Response from the owner4 months ago
We would appreciate the opportunity to work toward a resolution. Please complete this form https://healthcare.ascension.org/feedback at your convenience and we will reach out. Thank you. -Ascension Wisconsin Community Manager
Nadia Robinson
4 months ago
5

The staff is amazing, especially the ER staff. My mom had an aneurysm, the way the staff cared for her and kept the family informed with her treatment was simply amazing. Their quick action and dedication to her needs was above and beyond.

Response from the owner4 months ago
Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Ascension Wisconsin Community Manager
Michelle Harris
5 months ago
1

My fiancļæ½ was admitted there on 5/9/24 his stay was absolutely terrible!He ordered supper two nights in a row and never received it..Called and complained both times and of course nothing happened.His nurses was awesome. But how do you forget to feed your patients.. this is ridiculous and shows they have no empathy in the food service department.

Response from the owner4 months ago
We would appreciate the opportunity to work toward a resolution. Please complete this form https://healthcare.ascension.org/feedback at your convenience and we will reach out. Thank you. -Ascension Wisconsin Community Manager
Lynn Sachs Christmas
5 months ago
1

I would not recommend this facility under any circumstances. The substandard, unacceptable lack of professionalism, compassion, communication and care is appalling. My elderly parents live nearby and have been at CSM on several occasions, both in-patient and out. Most recently it took 5 days for my mother to be treated for a recurring UTI. I'm completely disgusted and at a loss for words.

Response from the owner5 months ago
Thank you for taking the time to review us. Please complete this form https://healthcare.ascension.org/feedback and we will reach out. We appreciate your time and hope to hear from you. -Ascension Wisconsin Community Manager
Ryan Lucas
5 months ago
2

I've never been to a hospital this empty. They seem to be running a skeleton crew night and day. When asked, workers seem to think this is normal. It really isn't, at least not at Aurora and Froedtert hospitals. When I went to ER last night with my mother, there was 1 security guard that wouldn't let me in. I waited close to an hour before a worker could escort me into the ER. I'm my mother's caretaker. I have medical power of attorney over her. Nobody seemed to care about that. Nobody will take a copy of this document with her declared directives. This is extremely worrysome. Luckily she will be leaving in a few days for either a rehab hospital or home nurse care onsite. Next time I'm requesting she be transported to Aurora Hospital Grafton.

Response from the owner5 months ago
Thank you for taking the time to review us. Please complete this form https://healthcare.ascension.org/feedback and we will reach out. We appreciate your time and hope to hear from you. -Ascension Wisconsin Community Manager
Terri Wright
6 months ago
3

*5 stars for the Doctors in Ed and Floor, and my Treatment team of Specialists. *5 stars for the whole team in ED on my last visit which resulted in a needed stay.*5 stars for Imaging/Radiology team, Food service, Dialysis, OT/PT(Joe). *Cleaners*5 stars for the CNAs that were compassionate and helped at a time compassion was needed and doing things I could not do for myself.*5 stars for the nurses, who were compassionate, professional and communicated properly and care for me.*Thanks to the Floor Mgr. Who listened to a major faux pas incident in lax care on one incident.*Thanks to all who were professional, genuine, had great communication skills and were truly committed to the job..they know who they are.I witnessed how taxing and over stretched some hardworking nurses can be. One nurse, Wanda did great work while assigned, however she could not finish with me without someone SCREAMING in the phone for her to do many other things. That needs to stop as the good ones are run away.0* stars for A SPECIFIC member of the nursing staff whose name starts with S, *0 stars for the cliques and gossipers and temp nurse who had instigative behavior. Now, unfortunately there will always be one that exhibits behaviors not conducive to showing compassion nor suitable attributes for the job. I encountered such with one assigned nurse S, whom while being on staff, was lax in necessary skills with me. I am sure it happened with others who could not advocate. This person put on a good FACADE with co-workers but behind the scenes was different. She allowed me to walk when unsteady without my walker and told me "if you are going to be independent at home, you will be in here". Then she slammed the bathroom door, left. When she returned she did not help me in the bed and I had to contact the CNA versus her sending one in. Next, I was wheeled to CT without knowing I was to go right away as normally nurses come in and let you know. She and CNA wheeled me down and left me in the hallway for 15 minutes with no way back to room. The staff were appalled. They contacted the permanent head nurse who NEVER responded to the concern, but sent a nurse. Finally the pair returned after being seen rounding the corner on phones. Although the CNA was present, the lax is on the shoulder of the nurse who should lead by example. I asked if it was customary to just leave people and she retorted " we did you a favor by bringing you down here". Later, it appeared to be an issue between Depts., and all she had to do was find someone to cover her since she says she was not to leave the floor..again no planning skills. I believe she had planned to leave the floor with an excuse to be on her phone etc.My first encounter with her was being rudely awakened with her jerking my arm 6-8 times because the BP cuff would not fit. No good morning, no I am your nurse. She never came to room to check on progress for me, but sat in the hallway gossiping and running the CNA.Here's hoping all lies on these incident are brought to light, actions get better, staff training in pertinent areas, making sure lax areas are part of HR reviews.I am not looking to advocate for negative employment implications for this individual(s ) as I know God has laws of reciprocity that works for the good of those who love the Lord.I also wish the hospital the ability find the best staff as institutions deserve such. Godspeed in this area.This report is only to communicate what happens while able to be cognizant as a lot of people cannot communicate what has happened to them. In this case, they need advocates, otherwise it only gets worse.This is a good hospital and does not need to be ruined by behaviors and actions that don't belong by people who are not a right fit for the job.

Miss Moto
6 months ago
5

From the Door Greeter to the Staff, Nurses and Doctors, this is one of the BEST hospitals I have been to. Hands down.Very special thanks to Dr Cattey, one of the Surgeons who practices there. Dr Cattey is humble, compassionate, caring, honest and the best Doctor I have ever met and have had the pleasure to know. If I could, I would give Dr Cattey 10 stars. He is a wonderful person and I recommend him to anyone for an excellent surgeon.

Response from the owner6 months ago
Thanks for the great review! We appreciate you taking the time to leave us your feedback. We are grateful to deliver compassionate care in our communities. -Ascension Wisconsin Community Manager
Isaac S
7 months ago
1

THE WORSE HOSPITAL I HAVE EVER BEEN TO!!!!! Don t go there, they are horrible!!! They will misdiagnose you, they don t have proper doctors there, it s a small hospital and they only have like one doctor there, I am not kidding. And they are also very rude and unprofessional!!!

Response from the owner7 months ago
Thank you for the feedback. We would like to work with you directly, so could you please complete this form https://healthcare.ascension.org/feedback and we will reach out? Thank you. - Ascension Wisconsin Community Manager
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