Coleman Health Services

400 Tuscarawas St West, Suite 200 Canton, OH 44702
InpatientOutpatient
Coleman Professional Services -  Stark County OH 44702

About Coleman Health Services

Coleman Professional Services - Stark County offers behavioral health services in Canton, Ohio. They have recovery services and treatment for substance use disorders. They accept Medicaid, Medicare and TRICARE.

Their services include an intensive outpatient program. These treatment groups meet for nine hours per week. Counseling, case management and education services are offered.

Once you’ve met your goals, you’ll graduate to the continued support program. This program offers employment services and a weekly aftercare program. The aftercare program group meets for therapy twice per week.

Latest Reviews

Jennifer Elliott
1 month ago on Google
1
I am so stressed out I am about to loose my housing because I can't get the doctor who diagnosed me with PTSD and other things to sign a ESA FORM AND I called to handle it through the office mang and I was pushed around then I hung up and called back and was transferred straight to hold then vm I know they were doing this to me only i used my buddy's phone and got right to someone and I said oh see now you know it was intentional towards me i am on hold still with my phone but called after with this phone and you answer wtf really is going on here! Unprofessional company, I stopped going here for that and constantly switching doctors/case manager on me. I am so sad our mental health services are so awful no good choices!
Response from the owner1 week ago
Jennifer, thank you for voicing your concern with your review. Feedback of all kinds is important to us as we strive to provide outstanding service. We invite you to contact our compliance team at 567-242-6367 to discuss your concerns further. Thank you again.
Mo ram
1 month ago on Google
1
The most unprofessional place u can go to for mental health...would never recommend it people are rude and have no education or experience on mental health!
Response from the owner1 week ago
Mo, thank you for voicing your concern with your review. Feedback of all kinds is important to us as we strive to provide outstanding service. We invite you to contact our compliance team at 567-242-6367 to discuss your concerns further. Thank you again.
Anthony Jacobsen (DRAGONFLY DANGUR)
5 months ago on Google
1
Start to finish I have received sub par care and attention from this institution top to bottom. Reporting negligence and abuses by staff isn't sufficiently dealt with and their entitlements and predeliction toward abandoning their charges is reprehensible. Run.EDIT: THE COMPLIANCE TEAM'S EXPERTISE IS LISTENING IN SILENCE AND THEN SAYING "WHAT DO YOU WANT ME TO DO??" EASY! GIVE ME THE 2K YOUR ORGANIZATION'S NEGLIGENCE COST ME. QUIT ACTING DEAF
Response from the owner4 months ago
Anthony, thank you for voicing your concern with your review. Feedback of all kinds is important to us as we strive to provide outstanding service. We invite you to contact our compliance team at 567-242-6367 to discuss your concerns further. Thank you again.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.3 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
partial-hospitalization iconPartial Hospitalization Program
Designed for individuals with moderate to severe addictions, a partial hospitalization program (PHP) provides a more intensive form of outpatient therapy. PHP treatment can serve as an alternative to inpatient hospitalization or as a step-down option after being discharged from a hospital or residential program. A partial hospitalization program typically requires a minimum of 20 hours weekly for an average of 90 days. Depending on your care plan, PHPs can include relapse prevention, medication management, and behavioral therapy services.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting

Staff

Hattie Tracy

President & CEO

Tom Lyzen

VP & CFO

Steven Bossart

VP of Business Development & Marketing

Brian Welsh, MD

Medical Officer

Judy Bermudez

VP of Human Resources

Ebony Young

Vice President for Housing

Dawn Carter

Senior Chief Officer for Mental Health

Contact Information

Phone icon (330) 438-2400
Building icon

400 Tuscarawas St West
Suite 200
Canton, OH 44702

Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW

Reviews of Coleman Health Services

2.3/5 (60 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
17
4
2
3
2
2
2
1
37

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (60 reviews)
Gabriela Hill
1 week ago
5

Jennifer Elliott
1 month ago
1

I am so stressed out I am about to loose my housing because I can't get the doctor who diagnosed me with PTSD and other things to sign a ESA FORM AND I called to handle it through the office mang and I was pushed around then I hung up and called back and was transferred straight to hold then vm I know they were doing this to me only i used my buddy's phone and got right to someone and I said oh see now you know it was intentional towards me i am on hold still with my phone but called after with this phone and you answer wtf really is going on here! Unprofessional company, I stopped going here for that and constantly switching doctors/case manager on me. I am so sad our mental health services are so awful no good choices!

Response from the owner1 month ago
Jennifer, thank you for voicing your concern with your review. Feedback of all kinds is important to us as we strive to provide outstanding service. We invite you to contact our compliance team at 567-242-6367 to discuss your concerns further. Thank you again.
Mo ram
1 month ago
1

The most unprofessional place u can go to for mental health...would never recommend it people are rude and have no education or experience on mental health!

Response from the owner1 month ago
Mo, thank you for voicing your concern with your review. Feedback of all kinds is important to us as we strive to provide outstanding service. We invite you to contact our compliance team at 567-242-6367 to discuss your concerns further. Thank you again.
Anthony Jacobsen (DRAGONFLY DANGUR)
5 months ago
1

Start to finish I have received sub par care and attention from this institution top to bottom. Reporting negligence and abuses by staff isn't sufficiently dealt with and their entitlements and predeliction toward abandoning their charges is reprehensible. Run.EDIT: THE COMPLIANCE TEAM'S EXPERTISE IS LISTENING IN SILENCE AND THEN SAYING "WHAT DO YOU WANT ME TO DO??" EASY! GIVE ME THE 2K YOUR ORGANIZATION'S NEGLIGENCE COST ME. QUIT ACTING DEAF

Response from the owner5 months ago
Anthony, thank you for voicing your concern with your review. Feedback of all kinds is important to us as we strive to provide outstanding service. We invite you to contact our compliance team at 567-242-6367 to discuss your concerns further. Thank you again.
Richard B
5 months ago
1

Was patient back and 2016. Intake counselor told me what you want me to do wave magic wond and make ur problems go away I have bipolar 2 PTSD excessive compulsive disorder add an ADHD horrible place haven't been on meds since scraped these places now

Response from the owner5 months ago
Richard, thank you for voicing your concern with your review. Feedback of all kinds is important to us as we strive to provide outstanding service. We invite you to contact our compliance team at 567-242-6367 to discuss your concerns further. Thank you again.
Meranda Smith
5 months ago
1

Dealing with the doctors and people at this location I swear has made my mental health worse. Find somewhere else to help you. They're constantly switching out doctors, therapists, oh and if your doctors hours change apparently they change your appointment without contacting you as well. Final straw for me. Good luck! I suggest looking elsewhere for your mental health needs.

Response from the owner5 months ago
Meranda, thank you for voicing your concern with your review. Feedback of all kinds is important to us as we strive to provide outstanding service. We invite you to contact our compliance team at 567-242-6367 to discuss your concerns further. Thank you again.
Michele Currie
6 months ago
1

Horrible company counseling is good casemanagement is good scheduling for any services garbage don't go here for psychiatry u better off talking to god

Frank Chomsky
8 months ago
1

Awful experience here.

Response from the owner7 months ago
Thank you for voicing your concern with your review, Frank. Feedback of all kinds is important to us as we strive to provide outstanding service. We invite you to contact our compliance team at 567-242-6367 to discuss your concerns further. Thank you again.
Angie Hartenstein
8 months ago
1

I have been going to Coleman for almost 10 years and yesterday I had to cancel an appointment because I had to work wasn't sure when I could reschedule it the lady that answered the phone I told her when I knew my schedule and that's all I got out she hung up on me so I called right back no one answered I left a message I won't be back after 10 years my primary doctor can do these people do and she's better

Response from the owner8 months ago
Angie, thank you for voicing your concern with your review. Feedback of all kinds is important to us as we strive to provide outstanding service. We invite you to contact our compliance team at 567-242-6367 to discuss your concerns further. Thank you again.
Crystal Sciortino
8 months ago
1

If your looking for a family member to receive actual help DO NOT TAKE HERE!!! Absolute joke! They take him/her in for the 72 hours collect their state check and send them back out in society just the same as they went in or even worse. Unfortunately know this all too well being that we've had a family member in and out of there numerous times within months.

Response from the owner8 months ago
Hi Crystal, thank you for voicing your concern with your review. Feedback of all kinds is important to us as we strive to provide outstanding service. We invite you to contact our compliance team at 567-242-6367 to discuss your concerns further. Thank you again.
Daniel Ehret
10 months ago
1

I was a patient since 2011, I only stayed because I liked my therapist, but I left in late 2023 because he moved to a new location. Coleman used to be a great place, but it dramatically went downhill during Covid. There are a lot of sketchy drug abusers that lurk around the building and in the parking lot. Do not go if you are by yourself!!

Response from the owner10 months ago
Daniel, thank you for voicing your concern with your review. Feedback of all kinds is important to us as we strive to provide outstanding service. We would like to invite you to contact Jennifer Shivley, our compliance officer, at 567-242-6367 to discuss your concerns further. Thank you again.
Scott Weimer
10 months ago
4

They help me stop drinking and stay stopped

Response from the owner10 months ago
Scott, thank you for sharing your positive experience with us. Feedback is important to us as we strive to provide outstanding service. We will share your comment with our staff as it lets them know the impact they are having. Thank you again.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Coleman Health Services

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Miami Valley Recovery
Dayton, OH (937) 401-8672

Miami Valley Recovery

Miami Valley Recovery is a private rehab located in Dayton, Ohio. Miami Vall... read more.
Covedale Treatment Services
Cincinnati, OH (513) 827-9044

Covedale Treatment Services

Pinnacle - Covedale Treatment Services provides treatment for the abuse of a... read more.
Ohio State Talbot Hall
Columbus, OH (614) 257-3760

Ohio State Talbot Hall

Talbot Hall offers individualized care for mental or behavioral health condi... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?