Coastal Harbor Health System:[Coastal Harbor Treatment Center / Coastal Behavioral Health]

1150 Cornell Avenue
Savannah GA, 31406

Coastal Harbor Treatment Center GA 31406

About Coastal Harbor Health System:[Coastal Harbor Treatment Center / Coastal Behavioral Health]

Coastal Harbor Health System - Coastal Harbor Treatment Center is a Joint Commission accredited behavioral health facility. They welcome men and women aged 18 and older seeking addiction and mental health treatment in Savannah, Georgia. With specialized programs and quality affordable services, you’ll benefit from accessible care that meets you where you are in recovery. They accept most insurance plans, including Medicaid, Medicare, and TRICARE.

You can access a continuum of care, including medical detox, acute inpatient rehab, and various outpatient programs. That way, you can find treatment that works for you, regardless of your situation.

Each program offers expert backed strategies like group, individual, and family therapy, addiction education, relapse prevention, psychoeducational groups and peer support groups. These approaches can help you understand and change the behaviors contributing to addiction to gain coping skills for long term recovery.

What stands out most to me is their holistic options. They promote overall wellness, providing interventions to heal your mind, body, and soul. You can participate in yoga, religious services, weekend cookouts and animal assisted therapy. I like this feature because along with working on sobriety, you can nurture other important elements to encourage sustained recovery.

Their specialized opioid program is another incredible feature. Opioid addiction treatment typically uses a blended approach of medication assisted treatment and behavioral therapies. Their program provides ongoing medical support throughout detox and treatment.

Something else that caught my eye is their specialized military personnel program. They tailor this four to six week program to address the unique challenges and stressors veterans and active duty members face. You can access targeted interventions for grief, loss, post traumatic stress disorder (PTSD), civilian reintegration and anger management.

Facility Overview

Bed icon 20
Number of Available Beds

Latest Reviews

Liam French
3 weeks ago on Google
1
This is just about the worst place you could possibly send your child if they are having behavioral/mental problems.I was admitted to Coastal Harbor from 2018 - 2019 for issues with defiance, impulse control, and stealing. And although this review is certainly not going to paint this facility in a positive light, I m not going to pretend I was a saint while I was there, either. I would get in fights, fake swallowing pills, steal, and do really stupid things to try to get high or gain approval from my peers. I was there for a reason.That being said, there are so many problems with this place that I don t even know where to begin.For one, The majority of the time in your Child s treatment will consist of them sitting in a large room and watching tv with other rowdy children. You would get two 30 minute therapy sessions a week, Sometimes they d let you go outside and play basketball, and there are some more activities for those with good behavior.This place has more in common with a jail than what you would expect from a rehabilitation facility. The other kids were generally aggressive and disruptive, as one might expect, But somehow, the staff are even worse.Not only are they horrible at de-escalating potentially violent situations, But they tend to rapidly escalate them at every opportunity, Whether it s by arguing back-and-forth with children to provoke a reaction, Or tackling them to the ground as soon as they get a hint of aggression from the kid. I want it to be clearthat the staff don t prevent fights whatsoever; They just intervene to tackle them once a fight has already broken out.My issues with the staff don t in there, Somehow Halfway through my stay, They lost hundreds of dollars Worth of my clothing and personal items that they had in their inventory, And it was never recovered or paid back. I m very surprised my mom didn t sue.They would also blatantly destroy or damage my personal items on multiple occasions, for reasons that made no sense. I remember one day coming back to my bunk after the staff did a routine search, Just to see the really nice deck of cards my dad had just bought me for my birthday scattered across my mattress with all of the cards bent to the point were I couldn t even fit them in the box. When I brought it up to the staff, they just blew me off and acted like it was no big deal, and there was nothing I could do because I was on a Streak of good behavior, and I was afraid I was gonna lose it if Any of them sensed a grain of disrespect.They would belittle me for telling my mom about things they did or said to me throughout the day, calling me a snitch and saying that s why They never do anything nice for me, Only only to turn around the next day and tell me how lucky I am To be able to call my parents to talk about my problems.I CANNOT STRESS THIS ENOUGH: The majority of the staff on site are just as bad, if not WORSE than the children they are trying to rehabilitate . Some of the staff were great, and I will never forget them, but they were rare positive influences in a horrible environment that only made my bad mental state even worse.It s been about five years since I was discharged, and all things considered, I ended up in a pretty decent place. But I attribute absolutely none of it to CHHS. When they discharged me, I was in a much worse state than when I had arrived, and my behavioral problems at home only got worse as soon as I was let back in. I only ended up making the changes I needed to make in my life about three years ago due to necessity. The change didn t come from a bunch of authority figures deliberately testing my patience, Or from pumping six different prescription medications through my system.My change came while I was on the brink of being homeless and alone, I looked at every aspect of myself that I hated and decided to change everything I could. You can t beat that sense of self-awareness into somebody s head, all you can do is give them things to care about.
Response from the owner3 weeks ago
Hello, Liam. Thank you for your feedback. We would appreciate the opportunity to speak with you further about some of the concerns you've mentioned. At your convenience, please provide us with your contact information by visiting http://www.coastalharbor.com/contact-us/. We hope to hear from you soon. Thank you again.
Brittany Allen
1 month ago on Google
5
I don't care what anyone says negatively. I appreciate each and everyone of the staff at Coastal. I was in for 6 days and they helped me learn to cope with my mental health and actually cared about my well being. Especially Ms. Hannah and Mrs. Taylor. They made my stay not so bad. Thank you all so much
Response from the owner3 days ago
Thank you for your kind words, Brittany! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
boing
1 month ago on Google
1
i went here twice around 2019ish. i dont remember the year- i dont really remember when anything happened around that period of time in my life. coastal harbor has made it extremely difficult for me to find help. i was 12 when i was admitted, both times(im 18 now). the first stay was ok, it was for around 6 days. the worst that happened was i got put in the paper scrubs. which, nonetheless, i hated. they didn't let me wear anything but a bra and underwear underneath, and i was maybe a medium? size small? and they only had those scrubs in xxl.my second stay, i would argue was traumatizing. it was around 3 weeks total. i've recently been diagnosed with dpdr from trauma, and this place has a place in that. my lightest story is how they put me on abilify. i had a reaction to it- i kept like, drooling and my jaw wasn't working right. from what i can remember, they left me on it for 2 to 3 days. my parents had to tell them to take me off of it. im just going to list off things i can remember.i had separation anxiety from my parents- still do. i wanted to call my mom during phone call time, and they wouldn't let me. they said i needed to calm down- given, i dont remember exactly what i was doing to warrant that response, but i do know im a people pleaser, and that my entire stay here both times was spent terrified and timid. im not the kind of guy to act out. (i do have autism though, so maybe the way i asked had a tone i didnt intend?) i was confused as to how i needed to "calm down," and that caused me to start breaking down, but i needed to talk to my mom so i forced myself to push it away and hide how i felt so i could call her. and i did. i managed to calm down. moreso disassociate. went back up, asked to call my mom. "we're going to need approval from the nurses to prove that you've calmed down enough." what???. so this is genuinely the one time ive acted out in any of the hospitals ive visited(shout out to st simons and lighthouse, theyre all ass). and by acting out, i mean sobbing and screaming and crying to let them call my mom. i didn't threaten anybody. not even for attention- i was just genuinely distressed. i didn't make any gestures or anything remotely offensive or threatening. but nurse stacy, and god she's.. something. hate is a strong word, but i strongly dislike her. heard me yelling, came out, and yelled at me to go to that little back hallway where the fight room is at, where the boys and girls hall are connected. she assigned ms tracy(please dont mix up nurse stacy with ms tracy, ms tracy is a godsend) to watch over me, but told ms tracy to not talk to me. but, ms tracy being the angel she is, asked if i wanted to talk aboht it and we whispered so nurse stacy wouldnt hear us. i got put in paper scrubs that day, and started this next story.(i was telling this story but exceeded the character limit) long story short, i was isolated for a week because of that. i wasnt allowed any communication with any of the techs or other patients- only the doctor and therapist maybe twice throughout.(i talk about SA/rape here)there was a girl admitted there, idk why. but she was very touchy. she asked me if i wore a bra, then asked to see. they roomed me with her that night. she ended up grabbing my tits and ass, crawling into my bed and asking to be my girlfriend. night staff walked in, told her to stop. she got 1 to 1 for a day, and was released shortly after. this shit isnt fair. i asked around, other patients roomed with her had been like, actually raped by her. but, i get isolated for a week for having a meltdown. makes sense.im in college now (these visits were from early middle school) and still get flashbacks. like actual, debilitating flashbacks. i dont understand how this could happen- these places are supposed to HELP. who manages this shit? i was 12 years old- i just needed help.because of these places, i cant reach out for help. i cant call hotlines without sounding genuinely psychotic because im terrified theyll send people after me to send me back here. thanks, coastal harbor. great help.
Response from the owner3 days ago
We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.coastalharbor.com/contact-us/. Thank you for reaching out.

Location

Accepted Insurance

Coastal Harbor Health System:[Coastal Harbor Treatment Center / Coastal Behavioral Health] works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Coastal Harbor Treatment Center’s Psychiatric Residential Treatment Program (PRTP) offers an inpatient treatment option for adolescents and children struggling with ongoing behavioral, emotional and/or psychiatric problems. This specialized program for youth age 7 – 17 is the best treatment option for children whose behavioral issues have persisted despite acute or outpatient interventions.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
heart-hands iconIntervention Services
A drug intervention in Georgia is designed to encourage an individual to get the treatment they need. This effort aims to break through resistance and motivate the individual to get help. The process typically involves loved ones sharing their concerns with the individual and how their substance use has affected those who care about them. A professional interventionist can help guide this conversation and explain from the clinical side how treatment can be beneficial.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CMT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse. Using a Cognitive Behavioral therapeutic model, they address the individual’s presenting problems so that he or she can gain the coping skills necessary to be successful upon discharge and promote long term healing.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During rehab in Georgia, you may engage in motivational interviewing. This typically lasts one to two sessions and is designed to address any ambivalence you have toward change. It helps you explore your current situation and motivations and commit to making changes for the future.

Amenities

  • recreation iconRecreation Room
  • pool iconSwimming Pool
  • building1 iconDay School
  • home-setting iconResidential Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (912) 354-3911
Building icon

1150 Cornell Avenue
Savannah GA, 31406

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Kerry Nenn, BSW

Reviews of Coastal Harbor Health System:[Coastal Harbor Treatment Center / Coastal Behavioral Health]

2.1/5 (138 reviews)
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Reviews

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Google Reviews

2.1 (138 reviews)
Liam French
3 weeks ago
1

This is just about the worst place you could possibly send your child if they are having behavioral/mental problems.I was admitted to Coastal Harbor from 2018 - 2019 for issues with defiance, impulse control, and stealing. And although this review is certainly not going to paint this facility in a positive light, I m not going to pretend I was a saint while I was there, either. I would get in fights, fake swallowing pills, steal, and do really stupid things to try to get high or gain approval from my peers. I was there for a reason.That being said, there are so many problems with this place that I don t even know where to begin.For one, The majority of the time in your Child s treatment will consist of them sitting in a large room and watching tv with other rowdy children. You would get two 30 minute therapy sessions a week, Sometimes they d let you go outside and play basketball, and there are some more activities for those with good behavior.This place has more in common with a jail than what you would expect from a rehabilitation facility. The other kids were generally aggressive and disruptive, as one might expect, But somehow, the staff are even worse.Not only are they horrible at de-escalating potentially violent situations, But they tend to rapidly escalate them at every opportunity, Whether it s by arguing back-and-forth with children to provoke a reaction, Or tackling them to the ground as soon as they get a hint of aggression from the kid. I want it to be clearthat the staff don t prevent fights whatsoever; They just intervene to tackle them once a fight has already broken out.My issues with the staff don t in there, Somehow Halfway through my stay, They lost hundreds of dollars Worth of my clothing and personal items that they had in their inventory, And it was never recovered or paid back. I m very surprised my mom didn t sue.They would also blatantly destroy or damage my personal items on multiple occasions, for reasons that made no sense. I remember one day coming back to my bunk after the staff did a routine search, Just to see the really nice deck of cards my dad had just bought me for my birthday scattered across my mattress with all of the cards bent to the point were I couldn t even fit them in the box. When I brought it up to the staff, they just blew me off and acted like it was no big deal, and there was nothing I could do because I was on a Streak of good behavior, and I was afraid I was gonna lose it if Any of them sensed a grain of disrespect.They would belittle me for telling my mom about things they did or said to me throughout the day, calling me a snitch and saying that s why They never do anything nice for me, Only only to turn around the next day and tell me how lucky I am To be able to call my parents to talk about my problems.I CANNOT STRESS THIS ENOUGH: The majority of the staff on site are just as bad, if not WORSE than the children they are trying to rehabilitate . Some of the staff were great, and I will never forget them, but they were rare positive influences in a horrible environment that only made my bad mental state even worse.It s been about five years since I was discharged, and all things considered, I ended up in a pretty decent place. But I attribute absolutely none of it to CHHS. When they discharged me, I was in a much worse state than when I had arrived, and my behavioral problems at home only got worse as soon as I was let back in. I only ended up making the changes I needed to make in my life about three years ago due to necessity. The change didn t come from a bunch of authority figures deliberately testing my patience, Or from pumping six different prescription medications through my system.My change came while I was on the brink of being homeless and alone, I looked at every aspect of myself that I hated and decided to change everything I could. You can t beat that sense of self-awareness into somebody s head, all you can do is give them things to care about.

Response from the owner4 weeks ago
Hello, Liam. Thank you for your feedback. We would appreciate the opportunity to speak with you further about some of the concerns you've mentioned. At your convenience, please provide us with your contact information by visiting http://www.coastalharbor.com/contact-us/. We hope to hear from you soon. Thank you again.
Brittany Allen
1 month ago
5

I don't care what anyone says negatively. I appreciate each and everyone of the staff at Coastal. I was in for 6 days and they helped me learn to cope with my mental health and actually cared about my well being. Especially Ms. Hannah and Mrs. Taylor. They made my stay not so bad. Thank you all so much

Response from the owner1 month ago
Thank you for your kind words, Brittany! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
boing
1 month ago
1

i went here twice around 2019ish. i dont remember the year- i dont really remember when anything happened around that period of time in my life. coastal harbor has made it extremely difficult for me to find help. i was 12 when i was admitted, both times(im 18 now). the first stay was ok, it was for around 6 days. the worst that happened was i got put in the paper scrubs. which, nonetheless, i hated. they didn't let me wear anything but a bra and underwear underneath, and i was maybe a medium? size small? and they only had those scrubs in xxl.my second stay, i would argue was traumatizing. it was around 3 weeks total. i've recently been diagnosed with dpdr from trauma, and this place has a place in that. my lightest story is how they put me on abilify. i had a reaction to it- i kept like, drooling and my jaw wasn't working right. from what i can remember, they left me on it for 2 to 3 days. my parents had to tell them to take me off of it. im just going to list off things i can remember.i had separation anxiety from my parents- still do. i wanted to call my mom during phone call time, and they wouldn't let me. they said i needed to calm down- given, i dont remember exactly what i was doing to warrant that response, but i do know im a people pleaser, and that my entire stay here both times was spent terrified and timid. im not the kind of guy to act out. (i do have autism though, so maybe the way i asked had a tone i didnt intend?) i was confused as to how i needed to "calm down," and that caused me to start breaking down, but i needed to talk to my mom so i forced myself to push it away and hide how i felt so i could call her. and i did. i managed to calm down. moreso disassociate. went back up, asked to call my mom. "we're going to need approval from the nurses to prove that you've calmed down enough." what???. so this is genuinely the one time ive acted out in any of the hospitals ive visited(shout out to st simons and lighthouse, theyre all ass). and by acting out, i mean sobbing and screaming and crying to let them call my mom. i didn't threaten anybody. not even for attention- i was just genuinely distressed. i didn't make any gestures or anything remotely offensive or threatening. but nurse stacy, and god she's.. something. hate is a strong word, but i strongly dislike her. heard me yelling, came out, and yelled at me to go to that little back hallway where the fight room is at, where the boys and girls hall are connected. she assigned ms tracy(please dont mix up nurse stacy with ms tracy, ms tracy is a godsend) to watch over me, but told ms tracy to not talk to me. but, ms tracy being the angel she is, asked if i wanted to talk aboht it and we whispered so nurse stacy wouldnt hear us. i got put in paper scrubs that day, and started this next story.(i was telling this story but exceeded the character limit) long story short, i was isolated for a week because of that. i wasnt allowed any communication with any of the techs or other patients- only the doctor and therapist maybe twice throughout.(i talk about SA/rape here)there was a girl admitted there, idk why. but she was very touchy. she asked me if i wore a bra, then asked to see. they roomed me with her that night. she ended up grabbing my tits and ass, crawling into my bed and asking to be my girlfriend. night staff walked in, told her to stop. she got 1 to 1 for a day, and was released shortly after. this shit isnt fair. i asked around, other patients roomed with her had been like, actually raped by her. but, i get isolated for a week for having a meltdown. makes sense.im in college now (these visits were from early middle school) and still get flashbacks. like actual, debilitating flashbacks. i dont understand how this could happen- these places are supposed to HELP. who manages this shit? i was 12 years old- i just needed help.because of these places, i cant reach out for help. i cant call hotlines without sounding genuinely psychotic because im terrified theyll send people after me to send me back here. thanks, coastal harbor. great help.

Response from the owner1 month ago
We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.coastalharbor.com/contact-us/. Thank you for reaching out.
Bao Chau Nguyen
1 month ago
1

I went to this hospital last year and it was terrible, i did not enjoy the experience and the staffs are just hard to communicate, and the therapist sucks. I made a friend though which is i only like. I dont like the beds also, they are so uncomfortable and i tried to sleep and i want to let the stress out but the staffs are always checking on me and that's not gonna work, plus that's gonna make me feel like someone is haunting me. they gave me 4 medications and some medications aren't for me because they show the disorders that i don't have at all. Suddenly I started to feel so terrible and i began to lose my energy in a terrible way, my vision was blurry, and i barely eat. I couldn't do anything fun and i have to just watch the TV and I was so afraid to ask the staffs. I don't get it why i have to donate the blood so much. Anyways, please do not go there, I DO NOT RECCOMEND YOU TO GO THERE.

Response from the owner1 month ago
Hi, Bao. Thank you for taking the time to review us. Please visit http://www.coastalharbor.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
J Palmer
1 month ago
1

I was cautiously optimistic about this facility when my child was sent there for residential treatment. The reviews are correct. This place is not to be trusted. Here are the bullet points for easy viewing:- Communication was not consistent. Getting ahold of staff that knew what was going on with my child was extremely difficult.- Family therapy was essentially a Zoom phone call. The therapist did nothing to help build communication skills with our child. It may have been different if we were in person but that was not possible.- My child returned home and is so heavily medicated they can not attend school. I am unsure if any of the "progress" they spoke of seeing in my child was real or just heavy sedation.-I am unsure of the education provided to my child due to the sedation because he is unable to comprehend basic instructions however they insisted my child was doing well.-They did not file necessary prior authorizations with his medications with our insurance carrier resulting in difficulty filling medication.- Most of the staff were extremely rude. I know they have a stressful job and see some things they cannot unsee, but they seem to have a complete disregard for other people.-Attempting to get further assistance after discharge has been near impossible. I have been hung up on, transferred to a phone that no one will pick up, sent to voicemail with no return call.-Several personal items were not returned to us and attempting to contact someone to help return them has been difficult. They have also lost items with no attempt to retrieve them.DO NOT LET THEM NEAR YOUR CHILDUPDATE: I contacted them with the link they provided and gave all my contact information and have I have not gotten any response. Maybe they only respond to public reviews...

Response from the owner1 month ago
Thank you for the review, J Palmer. We would like to work with you directly about your feedback. Could you please visit us at http://www.coastalharbor.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Ryan McCauley
2 months ago
2

When I was at coastal it was a night mare I was constantly in fear of being jumped the Staff would do there best but it's hard when there is 20 of us on a unite rec therapy was always a letdown but the food was decent some of the best staff I met there were Mr Antwan Mr nate Mr D these people were all of our motivation and are great employees

Response from the owner2 months ago
Hi, Ryan. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://coastalharbor.com/contact-us/. We hope to hear from you soon.
J S
2 months ago
1

Lack of compassion and clear communication when talking to staff. When I d call to check on my child, I would get rushed off the phone and barely got any decent explanation as to why they took the routes that they did when developing his care plan. It s already difficult having a child in such situation away from home where you can t see them or speak to them as much as you d like to also feel left out of the loop when it comes to your own child s well being because they can t seem to have enough time for you. My child got admitted into this facility and got overdosed on medications. Seems to me like their way of stabilizing children is to pump them with insane amounts of medications in short amounts of times to keep them calm enough to get a discharge form. And because they typically stay a week, they don t have the proper amount of time to safely distribute and monitor medications at a pediatric level. My child started having several adverse reactions and was brought to the Emergency room where they recommended he d be taken off one of the medications immediately. I made an appointment the next morning with his medical professional who told me that the medication dose was extremely high and took him off of it and who also took one dose away from another medication administered twice a day as it was too high as well. He then went through detox effects after one week of being on the medicine Costal Harbor gave him and got sick to the point he threw up. Very concerning that that s how they deal with our children. He also had to share a room with another child who was displaying very inappropriate and aggressive behaviors towards my son to the point my child was feeling very uncomfortable and distressed and that s the last thing a child needs when they are already going through a difficult time. When speaking to staff about it, they said, they are just boys and that s what they do. Ridiculous. Mind you, my child was previously admitted at a different facility before and room sharing was not allowed because they are minors and need to be closely monitored. Due to the lack of space and privacy, other kids had access to my child s clothing and yes, they wore his clothes, even his underwear. Those had to get tossed and not only that, when my son got discharge he was missing several items of clothing and some of them were literally brand new. I m currently waiting on them to reimburse us for that loss. If you can help it, do your research and pick somewhere else to bring your child. Hope this helps. From one caring mom to another.

Response from the owner2 months ago
Hi, J S. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.coastalharbor.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Julie Lamb
2 months ago
5

Amberly Cooper
2 months ago
5

My son was at this facility for less than a week and his experience was great. I ll admit, after reading other reviews I was TERRIFIED, but did NOT have the same experience as others. The staff was very responsive; I received phone calls 2-3 times a day letting me know of any changes, his progress, and recommendations. My son enjoyed the activities that he had and meeting new people. The staff was super friendly and helped ease my mind while my son was there. As a parent, not being able to see my child as I normally would really took a toll on me and had me in shambles but the team helped me to get through this difficult time. I also received resources for him now that he s back home and even got a follow up call to see how he is doing. The only thing my son complained about was cold showers but besides that, he liked it and said that he has a different outlook on life. I hope this review helps someone.

Response from the owner2 months ago
Hi, Amberly. It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you and your son are doing well!
Ariana Diaz
2 months ago
1

If you have a choice, Do NOT allow your child to be admitted to coastal harbor. That parent handbook is a joke! Staff is beyond rude and there's NO communication with the parents. Family therapy: a joke!�Also if you have a daughter in the residential side get her out. From an ex employee on the reason they had to quit was because of the way the morning techs speak to your daughters as they are waking up. They belittle these girls and call them clowns and ugly if they have on makeup. The list goes on and there's nobody there to protect those young ladies. These places are suppose to help better our children and not give them more trauma!

Response from the owner2 months ago
Hello, Ariana. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.coastalharbor.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Joshua Funke
3 months ago
5

Best where Ronald/william/and nick be because you all cared and made a dedication to my treatment and kept me safe and inspired to change and gain back my life now I have my mind spirit and peace back and can move on to make my life improve and myself and do greatness

Response from the owner3 months ago
Hi, Joshua. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/CoastalHarbor. Thank you again for sharing your thoughtful comments with us.
Gannon Williams
3 months ago
5

I myself visited here for rehab and this place is hands down amazing. I recommended this place I am a different child. Thank you mama k thank you mr z thank all of yall staff. Oh and do something about all the fighting yall have to avoid it. Food sucks.

Response from the owner3 months ago
Hi, Gannon. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://coastalharbor.com/contact-us/. We hope to hear from you soon.
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