Clinical and Support Options

Greenfield, Massachusetts

1 Arch Place
Floor 1
Greenfield, MA 01301

(413) 774-1000

About Clinical and Support Options

Clinical and Support Options, located in Greenfield, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Clinical and Support Options include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

hearing iconHearing impaired program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

substance-abuse iconSubstance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Hand holding medical sign icon Clinical Services

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Phone icon Contact

Phone icon (413) 774-1000
Building icon

1 Arch Place
Floor 1
Greenfield, MA 01301

Call Now - Help is Available
Get Help Now - 617-862-0388
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Reviews

2.73 (25 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (24)
Accomodations & Amenities
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Meals & Nutrition
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Treatment Effectiveness
0
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Staff & Friendliness
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Overall Experience
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Reviewer
Overall Experience
Date Submitted
Reviewer
1

Do not trust in this place! So awful, they do not teach any kind of coping skills. A company that claims they want to help you but then they blame you when you do not see any results.

Reviewed on 12/27/2018
Overall Experience
Date Submitted

Google Rating

2.8 (24 reviews)
Brianna B (Bri)
2 months ago
1

Unreliable, slow, don't remember screenings, dont do appointments?, have to walk in at certain hours to get a therapist, which doesn't even work when a phone screening has to be done.Their SSDI program is too slow too with help and unreliable.Idk why this places even remains open because first the reviews I didn't notice are horrible, and the services Im told id receive aren't happening or remembered.Yet they're recommended by the doctors but honestly any doctor recommending them should look at how their services are. They aren't someone great to go to whastoever I'm really disappointed because I thought I had it going good but I can't even get a response at this point. Just left on read or told they don't remember if I did a screening when I've done two and they can't find it somehow.Just poor quality of a place when there is so much help to be done.

John Imburgia
2 months ago
1

I went there to be treated for major depression, anxiety, and borderline personality disorder. I was triggered by something the social worker who was acting as my therapist said . I responded by discontinuing the therapyIt is very common for people with these types of mood and emotional disorders to "push people away " Since they are the so-called professionals, they should have recognized it and tried to convince me to continue treatment. Instead, they immediately dropped me and gave me the silent treatment. I only went there for about a month.Their unprofessional behavior caused additional psychological stress for me and created signiificant setbacks. Again, these people are supposed to be "professionals" and are supposed to know how to deal with these situations. They should be able to understand how THEIR behavior significantly affects the patient and causes them trauma and setbacks. This is not right what they did. I would imagine it is why they have so many negative reviews. Stay away from this place. They have more problems than their patients!

Len Kahle
9 months ago
1

I received several letters from CSO which I ignored because of their reputation Evidently, people are now being enrolled, against their will. I received a letter, saying I am enrolled and vaguely threatening my Masshealth membership if I do not comply. I called and asked where they got my Masshealth ID # from, which is on the letter. First they were going to connect me, but after sensing my mood, they decided to lie and say, 'oh, well they might have just left the building.' I hear CSO and the police coordinate constantly on the scanner. These people only want you in the system. They destroy far more lives than they save. This need to be corrected.

Lydia Donahue
1 year ago
1

Good luck getting help here.

Mary Stone
2 years ago
5

Connie Brito
2 years ago
5

Elizandra Espada
2 years ago
5

Sharon Wang
2 years ago
2

Ben Janas
2 years ago
1

Was taken in against my will based on trumped up charges. All parties involved in making the phone calls have gone on record denying the report that CSO used to justify holding me against my will. After discharge, when I went to pick up my paperwork with amendments by the parties involved disputing CSO's reports of what they reported, Kristin Smith who I believe is the director aggressively accused me of recording our interaction on my cell phone. Because I was in a waiting room. In the year 2021. Very unprofessional. This organization falsely quoted my family members in order to hold me against my will and caused me serious trauma that I am still dealing with.

Claire erialC
3 years ago
1

Didn't even make it past a phone call, I got redirected several times from the Northampton office for the call to drop.I kept saying "girlfriend" the lady on the other end, patty kept dead-naming her and using her legal name instead of preferred name, and even had the gall to ask if she was transgender despite telling her that she was prior, & seeking a gender therapist and a therapist for depression & anxiety.It made my girlfriend uncomfortable and I asked nicely for her to make a note to use her preferred name, after I gave patty her required information. she hung up, no call back, no nothing.by far the worst customer service I ever encountered.

Isaac Clark
4 years ago
5

I have been seeing a therapist there for 5 years and have been very happy with the facility and with my therapist.

Karen Murphy
5 years ago
5

There's verity of services offered for the community.

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