Claim Your Listing & Connect With Treatment Seekers
Rehab.com is the nation's largest online resource offering free information to individuals seeking treatment. You can now claim and manage your center's profile at no cost. By claiming your listing online, you ensure your facility is accurately listed and can directly connect with treatment seekers in your area.
Have questions about claiming your listing or upgrading to premium? We've got you covered with answers to the questions we hear most often.
Why upgrade to premium?
There is a multitude of benefits including the ability to collect 100% of all incoming calls to your profile, as well as receiving featured placement on your chosen city and state directories. Premium listings also receive an enhanced template to showcase additional elements of your facility.
How long does verification take?
Once you sign up for either a free or premium account you will receive an email with next steps regarding the verification process. This process typically takes 1 business day to complete and ensures that only verified individuals who represent your facility can claim your listing.
How do I update my information on Rehab.com?
Once you sign up for either a free or premium account you will receive an email with next steps regarding the verification process. This process typically takes 1 business day to complete and ensures that only verified individuals who represent your facility can claim your listing.
What happens if I don’t claim my listing?
If you don’t claim your listing, there’s a chance your facility could show up with outdated or incomplete information. That means that people looking for help might not be able to find the details they need to reach you.
Can I customize premium listings with images, videos, or other media?
Yes. Research shows that multimedia content is the 2nd most impactful element that users consider when looking for treatment centers, surpassed only by reviews. You can upload a gallery of images, your brand logo, video content, and even interactive tours to showcase your facility to prospective patients.
How do I remove a negative review?
The best action for a negative review is to claim your profile and respond to any negative reviews and encourage other past patients and customers that had a positive experience to leave a review explaining their experience. You can also contact our support team for advice on managing your reputation effectively.
Can I upgrade a free listing to premium?
Yes. Once you have claimed your free listing and have been verified as an owner you can upgrade to premium at any time. Once you have upgraded your listing to premium, changes to your profile will be reflected within 1 business day.
Will premium listings appear at the top of search results?
Premium listings on Rehab.com have been designed with search engine optimization in mind. Premium listings also include custom content creation and optimization by our team of medical writers to give your profile everything it needs to rank prominently in search results.
How do I pay for a premium listing?
Accepted forms of payment are credit card or ACH and are processed via Stripe. Premium listings can be paid for monthly or annually.
What analytics are available for my listing?
Premium listings are able to view metrics related to their performance including page views, reviews, website referrals, and leads generated.
Can I contact Rehab.com for any issues or concerns?
Premium membership enjoys top tier support to ensure that any issues, concerns or questions are answered with the top priority. We typically respond within 1 business day.
Calls to any general helpline will be answered or returned by one of the treatment providers listed, each of which is a paid advertiser: Recovery Helpline or Alli Addiction Services.
By calling the helpline you agree to the terms of use. We do not receive any commission or fee that is dependent upon which treatment provider a caller chooses. There is no obligation to enter treatment.
