Citrus Health Network, Inc.

4175 West 20th Avenue Hialeah, FL 33012
InpatientOutpatient
Citrus Health Network FL 33012

About Citrus Health Network, Inc.

Citrus Health Network, Inc. is a nonprofit healthcare provider and Federally Qualified Health Center in Hialeah, Florida. They offer primary medical and behavioral healthcare services, including substance use and co-occurring disorder treatment. They provide outpatient services, assessments and a 24 hour crisis stabilization unit. They accept insurance from many of the major providers. They also accept Medicare and Medicaid. Their programs are accredited by The Joint Commission.

The crisis stabilization unit offers short term care for mental health stabilization. You’ll have case management for ongoing support. A case manager works with you if you have a persistent mental health challenge and will develop a personal plan of care that includes coordinating your services.

If you’re 18 and older with a substance use disorder, you’ll attend the HOPE Program. This program will help you reduce your chemical dependency and achieve sobriety. You’ll receive medication assisted treatment (MAT) if necessary. You’ll have an assessment followed by an individual treatment plan. Substance use disorder treatment includes group therapy, individual therapy, health education and primary care services.

You’ll be seen by licensed psychologists, psychiatrists, psychiatric nurse practitioners, mental health counselors and clinical social workers. Counseling is important to your substance use treatment because many people with substance use disorder also have co-occurring mental health disorders. A few examples of co-occurring disorders are anxiety, depression and bipolar disorder. Substance use is often a result of untreated co-occurring mental health disorders.

Once stabilized, you’ll be in an outpatient program. The outpatient service hours for the 20th Avenue location are Monday through Friday from 7:30 a.m. to 6:00 p.m.

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Rehab Score

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6.5 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Mario Jardon, LCSW

President & Chief Executive Officer

Maria Alonso, MBA

Chief Operating Officer

Renan Llanes, MBA

Chief Information Officer

Jose H. Pagliery, MD

Chief Medical Officer

Melina M. Visser, PsyD

Chief Quality Officer

Jose Garcia, MBA, CHCQM

Chief Financial Officer

Leslie Veiga

Director of Communications & FCN Human Resources

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (305) 825-0300
Building icon

4175 West 20th Avenue
Hialeah, FL 33012

Fact checked and written by:
Susan Bertram, BA
Edited by:
Kerry Nenn, BSW

Reviews of Citrus Health Network, Inc.

2.7/5 (264 reviews)
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Google Reviews

2.7 (264 reviews)
Maritza Mesa
3 weeks ago
5

Nicole Rodriguez
1 month ago
1

This place is horrible. They would scream at me, made me cry and even make fun of me. Once a girl there touched me between the legs and I told the staff and they did NOTHING about it. I do NOT recommend it here. I suggest Fort Lauderdale if ANYTHING. That place was much nicer than this

Alex Ortiz
2 months ago
1

I had a disappointing experience with Therapist Lauren Vasconez from the Navigate program from October 2022 to June 2024. Despite my trust and vulnerability, I encountered consistent unprofessionalism and ineffective therapy.Issues: Chronic tardiness (up to 30 minutes) Dominating sessions with lectures Lack of empathy and real support Insensitive comments about appearance Frequent laughter even at serious issues Ignoring crisis text Dismissive when I told her my complaints No progress on my goals Compromised my mental health and well-being.I didn't feel heard or helped.CautionIf considering Navigate or Lauren Vasconez, weigh your options carefully.

David N Aimee Cordero
2 months ago
5

Skyler Jay
3 months ago
4

Mari c
3 months ago
1

Customer service is horrible. It seems like half the staff don t like their jobs. Very unprofessional in this place

Toshia
4 months ago
5

Nevarh Rouse
4 months ago
5

Damian Alvarez
5 months ago
1

I got turned away after me being as honest as I could possibly be explained what I was going thru and that I needed for them to take me in that I have a problem and I knew from 8 years ago meds helped me a lot and actually kept me from doing drugs but the doctorNowLooked at me weird asked me questions and acted like I was lying and sent me away to a detox when all I needed was to be admitted and given meds to treat my depression that triggers my drug use. Now if I were to kill myself the moment they turned me away because I felt there s nothing else I can do toHelp myself get better

Neilys Morales
5 months ago
1

this place sucks do NOT take your kid here all you will do is make their mental health worse then it already is, they draw blood for NO reason and without consent , they don t care if you eat, shower, sleep , they just want a paycheck and they definitely don t care about your mental health

BSA Kash
5 months ago
1

do not let your children go there, meds and therapy is not help!

Maria de las Mercedes cruz nunez
6 months ago
5

Very good attention, professionalism and my medications on the date indicate I recommend continuing with such good attention

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