I do not understand why the staff of a medical center is so rude! They should have special care for each patient and an exhaustive revision of the wound, my brother fell from the stands and fractured his ankle, and after a few months we came to have the cast removed, and apa ...
About Cheshire Medical Center Behavioral Health
Specialty rehab programs at Cheshire Medical Center Behavioral Health include age-appropriate treatment for teens addressing adolescent-specific issues, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.
Latest Reviews
Very poor consistency among staff. Psych care for teenagers waiting for help is very minimal if at all. Sadly, the state of NH has extremely poor resources for a suffering community across all ages.
Response from the owner1 day ago
Dear Allison, Thank you for taking the time to share your feedback about your experience at Cheshire Medical Center. We are sorry to hear about the concerns you have raised regarding the consistency among staff and the level of psychiatric care for teenagers. Your input is invaluable as we strive to improve our services for all members of our community. If you would like to discuss your experience further, please feel free to reach out to our Patient and Family Relations team. If you haven't done so already, please reach out to our Patient Relations team on this page: https://www.cheshiremed.org/contact/feedback-form We are committed to addressing your concerns and ensuring that we provide the best possible care.
Person I spoke to Mario I asked about an emergency ophthalmologist on-call and said "no" so I asked about anyone in the area and he stated "not that I know of", and then he simply hung up on me. Not a very pleasant or caring experience!
Response from the owner4 days ago
Thank you for taking the time to share your experience with us. We are truly sorry to hear about your recent interaction at our location. We would like to address your concerns. Please contact our Patient and Family Relations team at your earliest convenience so we can assist you further. https://www.cheshiremed.org/contact/feedback-form Your feedback is invaluable to us, and we appreciate the opportunity to talk with you.
I called my doctor and spoke to the nurse about my complaints. She suggested that I go to urgent care. It's a thirty minute- twelve mile drive to the clinic. I got there at six pm and I was told that they could not see me because they already had too many patients. They close at 8pm. On their website, they say that "you don't have to call anymore", and they prostate that they're open till eight pm. I attempted to call the patient advocate the next day 3 times. I never heard back from her. I don't blame the workers.I believe it's a systems problem. They need a better way to communicate to the public! They need to be honest and up front about the fact that you may not be seen- even if you show up 2 hrs before closing time..........
Response from the owner4 days ago
Dear Marilyn Nelson, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your visit to our urgent care clinic. We understand how frustrating it must have been to drive to the clinic only to be informed that we were unable to accommodate you. We are always striving to improve our services, so we take your feedback very seriously. If you haven't done so already, please reach out to our Patient Relations team on this page: https://www.cheshiremed.org/contact/feedback-form 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.5 / 10
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Contact Information
(603) 354-5400 
580 Court street
Keene, NH 03431
Get Help Now - 603-922-7160
Who Answers?
Who Answers?
