Cherokee Health Systems – Western Avenue

2018 Western Avenue
Knoxville, TN 37921

Cherokee Health Systems - Western Avenue TN 37921

About Cherokee Health Systems – Western Avenue

Cherokee Health Systems – Western Avenue provides substance use disorder treatment along with behavioral health and primary care to adults in Knoxville, Tennessee. They specialize in opioid addiction treatment for pregnant women and postpartum women and their newborns. This center will help get you the care you need for all primary conditions in addition to your recovery path.

This facility offers several options for treatment of addictions. They offer Integrated Care for Substance Use Disorders, which provides specialized services for those who are trying to recover from substance use. Treatment includes primary care and a case manager to help guide you through on your journey to recovery.

They have a service with Certified Peer Recovery Specialists. This team uses their life experiences to help you navigate your journey, while helping those who have recently overdosed get the treatment they need. This team will help you get more intensive levels of care, if needed, and will help you learn coping strategies to get you through your recovery.

They provide an Extended Outpatient Program which provides group therapy for those dealing with substance use disorder. They also offer medication assisted treatment. This treatment uses medication to help with withdrawal and cravings while you are going through behavioral therapy and counseling.

Latest Reviews

Anthony Whaley
2 weeks ago on Google
5
Dawn Brinn
2 weeks ago on Google
5
Sheila Cummings
1 month ago on Google
5

Location

Accepted Insurance

Cherokee Health Systems – Western Avenue works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
The IOP is a 12 week program for adults with alcohol and other drug addictions. The IOP curriculum is comprehensive and based on cognitive behavioral therapy, motivational interviewing, and family systems theory. The patients also have access to anger management groups, aftercare groups and many behavioral health treatment groups also including dialectical behavioral health.
medically-assisted-detox iconMedically Assisted Detox
To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

While engaged in couples therapy in Tennessee, you'll learn how to trust, communicate, forgive, and manage emotions. Developing these skills can be beneficial at any time during the relationship, but they are particularly crucial when facing life challenges.

Many individuals who are experiencing addiction are extremely malnourished. This is due to negative patterns that develop during active addiction. Nutrition therapy helps break these negative patterns and teaches you to develop healthy ones that will help you sustain sobriety long term.

Amenities

  • private iconPrivate Setting

Contact Information

Phone icon (866) 231-4477
Building icon

2018 Western Avenue
Knoxville, TN 37921

Fact checked and written by:
Linda Dotson
Edited by:
Kerry Nenn, BSW

Reviews of Cherokee Health Systems – Western Avenue

3.87/5 (194 reviews)
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Reviews

1

I saw the very poor review above that mentioned long waits so as a former patient I felt the need to address that. First of all there is a long wait for a very obvious reason and that would be that they offer suboxone treatment in a model that differs so radically from every ... Read More

Reviewed on 2/5/2019
1

The worst place I have visited, I had never waited so long to be treated, first I had to call several times to schedule an appointment and at the clinic waiting for more than 2 hours for a service that is not worth it, I will definitely look another center to get the help I ... Read More

Reviewed on 1/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (192 reviews)
Anthony Whaley
2 weeks ago
5

Dawn Brinn
2 weeks ago
5

Sheila Cummings
1 month ago
5

Rachelle Billington
1 month ago
5

On point!

Debbie Grimes
1 month ago
5

I have been going to Cherokee for several years. They treat me like a person, not a number, and that's tough to find these days! Every staff member is friendly and helpful.

Response from the owner2 weeks ago
Thank you, Debbie, for leaving us a review!
Elisha Slaton (MsElisha)
2 months ago
5

My experience at Cherokee Health Systems has been very good. The staff of doctors, therapist & counselors have helped me with my overall medical care & any other social needs. This facility rates highly to me & I would recommend anyone in need of outstanding medical care to consider Cherokee Health Systems.

Response from the owner10 months ago
We appreciate your kind words! Thank you for trusting us with your care.
Angel Mitchell
2 months ago
3

I was sent to the Western avenue location that is not my normal doctor's office and the doctor I seen today did not want to listen to anything I had to say made me feel like I was just a number pushing me in and out the door. He was a younger doctor and I'm an older woman believing I may be going through menopause but he would not discuss anything with menopause with me

Sandra Kelso
2 months ago
5

Excellent

Allison Payne
2 months ago
4

Anna Sharp
3 months ago
5

I Love Cherokee health. My nurse and Dr are Wonderful! They Always address my concerns and are Very fast at getting me to my specialist. I Greatly appreciate how hard they work for their patients. I Never have to wait long to be seen. I have Not had Any issues with my level of care. I feel blessed to have such caring people taking care of any issue that might come up. They also have a pharmacy that has Great staff and work Very hard. The security guard is Always ready and willing to lend a hand as well. I can't say enough Great things about Cherokee. If you're looking for a Great caring Dr give Cherokee a try. Blessings to All.

Response from the owner1 week ago
We're honored to serve you!
Darlene Wirtz
3 months ago
5

Very professional and I was in and out I almost forgot I was at Cherokee Health I don't remember them being this helpful and considerate I didn't feel judged felt I was treated like everyone else I really am proud of whatever you guys have done the change is amazing when did you all do this? Keep up the progress so happy to see it

Linda Ensley
3 months ago
5

I have been going to the facility of Cherokee Health Systems on Western Ave since 2011. I have always been treated fairly, a have been seen by my doctor in a timely manner. I don't know of another facility I would enjoy going to as much a Cherokee. A little bit of care goes a long way! So let's LIVE and let LIVE!!

Response from the owner1 week ago
Your feedback means so much to us!
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