Cherokee Health Systems

255 East Watt Street Alcoa, TN 37701
Outpatient
Cherokee Health Systems TN 37701

About Cherokee Health Systems

Cherokee Health Systems of Alcoa, Tennessee, is a healthcare center providing mental health and substance abuse treatment. Clients of all ages can receive outpatient care and mental healthcare, while adults can receive outpatient drug rehab treatment and medication assisted treatment (MAT). They can also help mental health clients find employment.

The outpatient program provides integrated care in a day treatment setting, eliminating the need for hospital admission. Outpatient care is also less restrictive than inpatient or residential treatment. Services offered include psychotherapy (for individuals, groups, and families), dialectical behavioral therapy (DBT), peer support, psychiatric treatment, and medication management.

Care coordination services are available. Children can also receive treatment in school. For children and teens, they’ll place you in a program that has behavioral services. One example is psychiatric medication management. There’s also schooling so students don’t fall behind. A Head Start program can help your kids keep up with their classes and cognitive development.

MAT compliments the therapy clients receive for substance use disorder (SUD) with buprenorphine and naltrexone, two medications approved by the FDA to reduce withdrawal symptoms.

In addition to Medicare and Medicaid, Cherokee Health Systems accepts most commercial insurance plans (which may include Beacon, Anthem, Wellmark, HCSC, and Cigna). Clients are urged to confirm coverage with their provider, as out of network benefits may vary.

Latest Reviews

Tammy Ross
1 week ago on Google
5
Dr Jackson was so thorough with me my first visit and was very attentive and quick to answer every question or concern
Tracy D Morgan
2 weeks ago on Google
5
Love ms Hannah she's so caring and loving and listens to you and trys to help in any way possible
Brian Shults
3 weeks ago on Google
5
Very nice staff. Very good place for health-care.
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Rehab Score

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9 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
The IOP is a 12 week program for adults with alcohol and other drug addictions. The IOP curriculum is comprehensive and based on cognitive behavioral therapy, motivational interviewing, and family systems theory. The patients also have access to anger management groups, aftercare groups and many behavioral health treatment groups also including dialectical behavioral health.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (865) 273-1616
Building icon

255 East Watt Street
Alcoa, TN 37701

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Peter Lee, PhD

Reviews of Cherokee Health Systems

4/5 (93 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Tammy Ross
1 week ago
5

Dr Jackson was so thorough with me my first visit and was very attentive and quick to answer every question or concern

Tracy D Morgan
2 weeks ago
5

Love ms Hannah she's so caring and loving and listens to you and trys to help in any way possible

Tina Alley
2 weeks ago
5

Brian Shults
3 weeks ago
5

Very nice staff. Very good place for health-care.

Thunder Love's Lightning
1 month ago
1

Caitlin won't precribe Excema cream , Meloxicam , or Clonidine. If it's not her idea she will not do it. She doesn't care . My poor mother struggled with insomnia for 20 years & they wouldn't help her. I have RA & no help here!I have a wonderful Dr now that cares & so does my mother. Most of the Dr's here are the same way . Very weird people. It's more about control and a power struggle instead of caring. We've had to call supervisors to get medication bc the Dr's here don't care , the supervisor Debbie is very nice & will make them call in the medication but who wants to go through that!? So glad that we moved on . My mom's now taking Clonidine & it helps her so much thank God for good Dr's but this place is so weird! Almost cultish, it's not like we asked for controlled substances. They just refuse to help if it wasn't thier idea to begin with. I almost destroyed my liver from taking ibuprofen from so much pain & she wouldn't call in Meloxicam! I love my new Dr . This place is absolutely ridiculous. We've seen almost every Dr there in the last 20 years. Dr Easter & Mahoney were great but since then it's ridiculous.

Hollie Grimes
1 month ago
5

For a doctor who cares try Cherokee health system

Response from the owner1 month ago
Our patients mean so much to us!
Stacy Morgan
1 month ago
5

Got in and out quick and Dr and staff was great

Response from the owner1 month ago
We're thankful to hear this!
jerri dobbins
2 months ago
5

Janice Estep
2 months ago
5

Love it been going there for years and would not change a thing and I just love my doctor.

Beth Mast
2 months ago
5

Dr. Felix is amazing. She cares so much and does such a good job. I'm so happy she's my doctor.

Todd Campbell
2 months ago
5

I have been going to Cherokee Health in Alcoa TN for a few years now. The receptionists and workers at the front are always very nice, and the lab tech is so sweet and I've never had a problem with her taking my blood at all. I was recently switched to Jordan Bentz as my main doctor, and he is amazing. Always listens to my concerns or problems without making me feel like he is rushed to get to another patient. He's very knowledgeable, and has honestly given me the best care that I have received there. Please remember they are usually busy, so sign in, wait your turn, and be nice to all of them. Also, if you don't use their pharmacy now, please take the time to look in to it. The employees are great and very knowledgeable, easily answering any questions I have.

Laura Jennings
2 months ago
5

Overall Experience
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